Overall Ratings & Reviews Merlynn Park Hotel

Dear Guest, Thank you very much for your positive review of your stay with us. We are delighted to hear that our check-in and check-out experience was excellent, and that our staff was friendly and professional. We also appreciate your appreciation for the comfort of our spacious, clean rooms, with updated, modern bathrooms. We have noted your feedback regarding the aging furniture, which we will address for future renovations and improvements to ensure our guests' comfort. We are committed to maintaining the quality of our services and facilities and enhancing the guest experience for our valued guests. Please let us know if you have any other suggestions or special requests. Thank you for choosing us as your destination for your stay, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Our Valued Guest, Thank you very much for sharing your kind feedback. We are delighted to hear that you found your room comfortable and well-equipped with complete amenities, and that our staff provided friendly and attentive service. We’re also pleased that you enjoyed our breakfast offerings. It gives us great pleasure to know that these aspects of your stay stood out. Your positive comments motivate our entire team to continually uphold the high standards of hospitality we strive for We sincerely appreciate that you took the time to leave this review, and would be honored to welcome you back on your next visit. Please do not hesitate to let us know if there’s anything more we can do to make your stay even more enjoyable Warmly, Adolf Gustaf General Manager

Dear Ms. Anatri U, Thank you for your positive review. We are delighted to learn that your second stay at Merlynn Park Hotel was a satisfying experience, from the Bulgari room upgrade, the friendly staff, the varied food, to the fun play facilities for the children. We will continue to strive to maintain and improve the quality of our services and facilities to make every visit even more memorable for you and your family. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Mrs. Pratiwi M, Thank you for your review. We are delighted to hear that you felt very comfortable and at ease, even though you are located in the heart of the capital. We also appreciate your "recommended" comment—it is a great honor for our team. We are committed to maintaining a calm and comfortable atmosphere during your stay. Positive feedback like this is a source of motivation for all our staff to continuously improve the quality of our services and facilities. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Gancar F, Thank you for sharing your positive review of your stay with us. We are delighted to hear that you found our location comfortable and convenient, and that you appreciated the cleanliness and spaciousness of our rooms. We greatly appreciate your appreciation for the cleanliness and spaciousness of our rooms, as we are committed to providing a comfortable and practical environment for every guest. Positive feedback like this means a lot and motivates our entire team to maintain high standards of service and facilities. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Mrs. Viskaseff, Thank you for your positive review. We are delighted to learn that your stay with your family at Merlynn Park Hotel was comfortable and enjoyable. We are committed to continuously maintaining and improving the quality of our services and facilities to make every visit even more memorable for you and your family. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Alhadi N., Thank you very much for taking the time to share your recent experience at Merlynn Park Hotel Jakarta. We truly appreciate your honest feedback and are glad to hear that you enjoyed the stunning city view from your room, especially the sight of Monas and Jakarta’s skyline. We're also pleased to know that you had a positive impression of our gym and swimming pool facilities, as well as the friendliness and helpfulness of our team members. We sincerely apologize for the inconvenience caused by the room condition and the TV issue. Your comments have been noted and have been shared with the relevant departments for further review and immediate improvement. We also understand the inconvenience due to the nearby road construction and the resulting traffic. Unfortunately, this is beyond our control, but we do hope it will be resolved soon to improve accessibility to the hotel. Thank you once again for your constructive feedback. We hope to welcome you back in the near future and provide you with an even better experience. Warm Regards, Adolf Gustaf General Manager

Dear Mrs. Ratih D, Thank you very much for your warm and positive review. We are delighted to hear that our dishes were found delicious and varied, providing a satisfying culinary experience. This is certainly a source of pride for our kitchen team. We are also delighted to hear that you enjoyed our spacious, clean, and comfortable swimming pool facilities, including two children's pools and one under a roof, a solution for staying comfortable without being disturbed by the heat of the sun. Feedback like this is very important for us to maintain and improve the quality of the facilities we provide. Positive feedback like this motivates the entire team to continue providing the best service and maintaining quality standards to meet your expectations. Thank you for choosing us as your accommodation destination, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Mrs. Siti, Thank you very much for your complimentary review! We are proud and pleased to know that our staff was found friendly and that the environment at our property provides a pleasant comfort for the whole family. Your appreciation for the quality of service and the atmosphere we strive for gives our team further encouragement to maintain and continuously improve our service standards. Thank you for choosing us as your accommodation destination, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our breakfast and appreciated the hospitality of our staff. Your kind words will be shared with the team as a motivation to continue delivering excellent service. We acknowledge your comment regarding the hotel’s age, and we are continuously working on improvements to enhance our guests’ experience. We look forward to welcoming you back in the near future. Warm regards, Adolf Gustaf General Manager

Dear Mr. Andre A. S., Thank you very much for your comprehensive and warm review of your 3-day, 2-night stay at the Prada Suite. We are delighted to hear that our entire team, from the friendly welcome from the security guards to the swift and professional check-in/check-out process and the service in the restaurant, successfully created a welcoming, pleasant, and attentive atmosphere. It is a pleasure to hear that you enjoyed the cleanliness of the entire hotel area, your room, and the pool, and that you enjoyed the kids-friendly facilities that allowed children to play freely while parents could enjoy breakfast together in peace. We greatly appreciate that the varied menu offered was satisfying and the friendly restaurant staff truly made a positive impression during breakfast. We also appreciate your constructive feedback on several areas for improvement. We recognize the importance of keeping the room windows clean to maximize the city views, adjusting the air conditioning temperature settings for comfort for all guests, and improving the responsiveness of room service in delivering cutlery. Furthermore, the laundry team will conduct an evaluation to ensure a faster process and a more fragrant finish. We also noted that the elevator buttons were too sensitive and will be making improvements to prevent further inconvenience. We apologize for the slight inconvenience and greatly appreciate your patience and understanding. Your warmth and positive feedback motivate us to continue growing and improving to provide the best service possible. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for another exceptional experience in the future. Best regards, Adolf Gustaf, General Manager

Dear Sir/Madam, Thank you for your appreciation and positive review. We are delighted to learn that the friendliness of the staff and the cleanliness of the hotel left a positive impression on you during your stay. We will continue to maintain our service standards to ensure a pleasant experience for every guest. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day ahead. Best regards, Adolf Gustaf, General Manager

Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly with the friendly service from our staff and the cleanliness of our rooms and bathrooms. Your positive feedback motivates our entire team to continue providing the best service. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day ahead. Best regards, Adolf Gustaf, General Manager

Dear Our Valued Guest, Warm greetings and thank you for choosing to spend your holiday with us. We’re delighted to hear that you found our staff welcoming, enjoyed the inviting scent of the lobby, appreciated the easy access to nearby attractions, savored a varied and delicious culinary selection, relaxed in our comfortable pool, and savored the lovely city view—including Monas. Nonetheless, I sincerely apologize for the musty odor in your connecting rooms and the lingering cigarette smell in your mother’s room. These concerns are important to us, and we are taking immediate action. Our housekeeping and maintenance teams are reviewing deep‑cleaning protocols and considering replacement of carpets or soft furnishings that may retain stale smells, since aging fabrics often contribute to mustiness. We are also improving room ventilation and exploring air purification options to help eliminate unwanted odours at their source Please accept our sincere apologies for any discomfort you experienced. Your remarks are helping us improve, and we hope you’ll return in the future so we can provide you with a completely fresh and inviting stay that reflects the full quality of our services. Sincerely, Adolf Gustaf General Manager

Dear Sir/Madam, Thank you for your positive review and 5-star rating. We greatly appreciate your trust and are delighted to know that your stay with us was memorable and enjoyable. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day ahead. Best regards, Adolf Gustaf, General Manager

Dear Evilorenta H, Thank you for your review and for sharing the important points you had during your stay with us. We sincerely apologize for the inconvenience caused by the leaking bathtub and the peeling walls due to mold. We fully understand how this can be a nuisance. We are pleased to hear that the friendly service and helpful attitude of our staff made a positive impression despite the circumstances. We will share your comments with the relevant team as a token of our appreciation for their dedication. This issue should not have occurred and is already part of our improvement efforts in each department. We hope to have the opportunity to welcome you back to our hotel. Sincerely, Adolf Gustaf, General Manager.

Dear Guest, Thank you very much for your warm review. We are delighted to hear that you found the hotel staff very friendly, the room clean, and the breakfast varied and delicious, especially our siomay, which was a favorite of yours. We would like to extend our special appreciation to the breakfast team and all the staff who provided friendly and professional service during your stay. Your support is very important to our drive to maintain consistent quality standards, as reflected in the positive reviews from other guests who enjoyed the friendliness of our staff and the cleanliness of our property. We look forward to welcoming you back in the future and providing you with a stay that is not only comfortable and clean, but also full of delicious and satisfying breakfast options. Best regards, Adolf Gustaf, General Manager

Dear Basni A, Thank you for your positive review and for choosing Merlynn Park Hotel Jakarta. We are very pleased to know that you felt comfortable during your stay, and enjoyed the cleanliness of the room, the comfort of the bathroom, and the taste of our food. This review really motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Best regards, Adolf Gustaf, General Manager

Dear Sir/Madam, Thank you for choosing Merlynn Park Hotel Jakarta for your family staycation and for taking the time to share your valuable experience with us. We are delighted to hear that you enjoyed the comfort of your Merlyn Suite, the jacuzzi, and the service from our front desk team. This positive experience is a great motivation for the entire team to continue improving our service quality. We also apologize for any inconvenience caused during breakfast, particularly regarding the queue and the use of hotel slippers. Your feedback is highly appreciated and will be taken into consideration for future improvements, including in terms of information delivery during the check-in process. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm regards, Adolf Gustaf, General Manager.

Dear Sir/Madam, Thank you for taking the time to share your positive review of your stay at Merlynn Park Hotel Jakarta. We are delighted to hear that you enjoyed the hotel's family-friendly atmosphere and the variety and comprehensiveness of our breakfast menu. This review motivates us to continue providing the best service to all our guests. We look forward to welcoming you and your family back in the future. We hope to welcome you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Best regards, Adolf Gustaf, General Manager