Merlynn Park Hotel

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Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (21,822)
Other sources (194)
8.6
Very Good
From 21,822 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel
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Variety (538)
Room Space (526)
Staff Friendliness (519)
Taste (485)
Bedroom (473)
Family Friendly (434)
Bathroom (421)
Ambiance (418)
Hotel Area (415)
Distance to City Center (412)
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Traveler Reviews Merlynn Park Hotel

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Customer reviews
Yusuf H.
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 day(s) ago
A classic 5-star hotel that is perfect for families or couples, with large rooms, great city views, affordable prices and complete facilities.
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Accommodation's Reply
19 Oct 2026
Dear Mr. Yusuf H., Thank you for your excellent review. We are delighted to hear that you enjoyed the classic hotel atmosphere, spacious rooms, beautiful city views, and comprehensive amenities at a reasonable price. We are proud to be a preferred choice for family or romantic getaways. Your compliments motivate us to strive for the best service and provide memorable stays for all our guests. We hope you will return to stay with us again. Sincerely, Adolf Gustav, General Manager
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Aprilia R. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
The staff was friendly, but when ordering food at the restaurant, it took a long time for it to be delivered to the room. I asked for cutlery from the night before, but it wasn't delivered until the morning. Hahaha. Breakfast was so busy that a lot of food was sold out and it was late to be refilled, even though the food was very varied, the menu was extensive and delicious. The room was very comfortable, the bathtub was big. The swimming pool was nice, but because it was so crowded, I didn't have time to swim.
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Accommodation's Reply
19 Oct 2026
Dear Mrs. Aprilia R.R., Thank you for taking the time to share your stay with us. We are delighted to hear that you were comfortable in our room, enjoyed the bathtub and pool, and appreciated the variety and taste of our breakfast menu. However, we apologize for the inconveniences related to the delayed delivery of food to your room, the overlooking of cutlery, and the substandard service during breakfast, particularly the lack of food replenishment during peak hours. Your feedback is very important to us and will be used as a basis for evaluating the quality of our service in the future. We hope to welcome you back again for a more pleasant stay and improved service. Thank you for your feedback and understanding. Sincerely, Adolf Gustaf, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The hotel location is quite good but due to Jakarta's crazy traffic, from Thamrin to the hotel it takes more than 30 minutes (not the hotel's fault 🥺). The room is comfortable, but when we stayed, the neighbors next door were screaming, singing, between 6-7 people in the room. The bathroom is spacious but needs to be cleaned again because the dirt from the water in the shower is clearly visible. Breakfast is very varied and delicious 👍. The smoking area in front of the lobby is full of mosquitoes in the afternoon and smoking is not allowed in front of the lobby (maybe the air in Jakarta is more dangerous than cigarette smoke itself). Overall, it's okay to stay.
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Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We are delighted to hear that you were comfortable in our room and enjoyed the varied and delicious breakfast. We apologize for any inconvenience related to the cleanliness of the bathroom, noise from neighboring rooms, and the inappropriate smoking area. We will forward your feedback to the relevant team for evaluation so that we can further improve the quality of cleanliness, comfort, and amenities of our hotel. Thank you for your feedback and understanding. We hope to welcome you back in the future for an even more comfortable and memorable experience. Sincerely, Adolf Gustaf, General Manager
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Y***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
The food menu is extensive and quite tasty, the staff is friendly, and there is no deposit required.
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Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the diverse range of food we offer and the friendliness of our staff. We are also pleased that the easy check-in process without a deposit added to your convenience during your stay. Your feedback is very important to us as we continuously improve the quality of our service and provide a pleasant stay for all our guests. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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C***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Nice... Recommended for staycation.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your kind review and recommendation. We are delighted to know that you had a pleasant stay and would recommend our hotel for a staycation. Your support means a lot to us and motivates our team to continue providing the best service and memorable experiences for our guests. We look forward to welcoming you back for another wonderful staycation with us Best regards Adolf Gustaf General Manager
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Astrie N. I.
icon-Leisure
Leisure
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9.4
/10
Reviewed 4 day(s) ago
I've been staying here for almost 12 years, it's the best.
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Accommodation's Reply
19 Oct 2026
Dear Ms. Astree N.I., Thank you so much for your loyalty and trust in us over the past almost 12 years. We are delighted to have been a part of your stay experiences. Your appreciation drives us to always strive to provide the best service and experiences. We look forward to welcoming you back for even more memorable moments with us. Sincerely, Adolf Gustaf, General Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was friendly, the rooms were spacious, and the food was varied. Thank you, Mr. Dwi Putro, for being very friendly and helpful during check-in.
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Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the friendliness of our staff, the spacious rooms, and the variety of food we served. We would also like to express our special thanks to Mr. Dwi Putro for his warm welcome and assistance during the check-in process. Your review inspires our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Adolf Gustaf, General Manager
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R***i
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8.5
/10
Reviewed 1 week(s) ago
Not bad, affordable price for a 5 star hotel.
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Accommodation's Reply
15 Oct 2026
Dear Guests, Welcome to the Merlin Park Hotel. Thank you very much for choosing our hotel. We sincerely appreciate your valuable feedback regarding our hotel's service and quality. We will continue to strive to provide all our guests with the best possible service and a comfortable stay. We look forward to welcoming you back again. Our entire staff will do their best to ensure you have an even more satisfying stay next time. Sincerely, General Manager, Adolf Gustaf
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S***o
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8.8
/10
Reviewed 1 week(s) ago
It was a fun experience and there are lots of swimming pools and kids activities.
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Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and the pool facilities and children's activities. Your satisfaction and comfort are our top priority. Your positive feedback motivates us to continue providing the best service and memorable stays. We hope to welcome you and your family back again in the future. Sincerely, Adolf Gustaf, General Manager
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zulfahmi m.
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10.0
/10
Reviewed 1 week(s) ago
Good service, friendly staff, clean, spacious rooms
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Accommodation's Reply
12 Oct 2026
Dear Mr. Zulfahmi M., This is a brief message from Merlynn Park Hotel. Thank you for your review and trust in us. We are deeply grateful for your appreciation of our service quality, the friendliness of our staff, and the cleanliness and comfort of our rooms. We are honored to have provided you with such a memorable stay. We are committed to maintaining and continuously improving the quality of our services to ensure the satisfaction of all our guests. We look forward to welcoming you back for your next stay. Sincerely, Adolf Gustaf, General Manager
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M***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This hotel is indeed the best, everything is good.
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Accommodation's Reply
09 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied with your overall experience. Your compliments are an honor and inspire our entire team to strive to maintain the quality of service and improve comfort to provide every guest with a memorable stay. We appreciate your trust and hope to welcome you back on your next stay with even better service. Sincerely, Adolf Gustaf, General Manager
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This building seems to need repairs. This is the first time I've moved rooms four times, but luckily I still got compensation for late check-out.
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1 people find it helpful
Accommodation's Reply
10 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your stay experience with us. We apologize for the inconvenience you experienced, including the multiple room changes. We understand this may have affected your comfort during your stay. Your feedback will be taken into consideration for future evaluation and improvements, particularly in building maintenance and ensuring the comfort of all guests' rooms. We apologize again for this unpleasant experience. We hope to welcome you back with even better service and accommodations in the future. Sincerely, Adolf Gustaf, General Manager
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syahrul
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Friendly, informative staff, maximum service.
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2 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Mr. Syahrul, Sincerely, Merlynn Park Hotel. Thank you so much for your positive review. We are delighted to hear that you had a wonderful experience with us, especially the friendliness, comprehensive information, and excellent service from our team. Your compliments are a vital motivation for our entire team to continuously provide the best possible service and ensure that all guests feel comfortable and well cared for throughout their stay at our hotel. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Adolf Gustaf, General Manager
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S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Maintain cleanliness and food variety. Improve the parking and barbecue areas/ambiance, as well as the quantity and variety of food.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review, compliments, and feedback. We particularly appreciate your compliments on the cleanliness and variety of the food we serve. Your comments regarding the parking area and atmosphere, as well as the variety and quantity of food at the BBQ section, will be forwarded to the relevant team for evaluation and improvement of our services in the future. We are committed to continuous improvement to provide greater comfort and a better stay experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Adolf Gustaf, General Manager
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J***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, the rooms are spacious and clean, but please add more plugs.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with the friendliness of our staff and the comfort of the spacious and clean rooms. We especially appreciate your suggestion regarding the availability of power outlets in the rooms. This feedback is taken seriously by us and we will forward it to the relevant team for evaluation and consideration in order to improve guest comfort. Thank you for choosing to stay with us. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, Adolf Gustaf, General Manager
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a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything is really good, the staff, the rooms, everything.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your kind and impressive review. We are delighted to hear that you were satisfied with your stay at our hotel, especially the service from our staff, the comfort of the rooms, and the overall amenities we provided. Your compliments and support motivate our entire team to strive for the best service and ensure every guest has a comfortable and memorable stay. We hope to welcome you back on your next visit and provide you with the same or even better experience. Sincerely, Adolf Gustaf, General Manager
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff, varied food, comfortable rooms.
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1 people find it helpful
Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the variety of food options, and the comfort of your room during your stay. Your compliments motivate us to continue providing the best service and experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Adolf Gustaf, General Manager
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Nia I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My family and I were celebrating our anniversary, and this was our second time at this hotel. I was very pleased with this second experience, as it was exactly what I requested, the staff was friendly, and the breakfast was delicious.
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Accommodation's Reply
08 Oct 2026
Dear Ms. Nia I., Merlynn Park Hotel extends its highest regards. Thank you for your review and for choosing our hotel again to celebrate your anniversary with your family. We are delighted to hear that your second stay was as memorable as the first, particularly with the excellent service from our team and the outstanding hospitality you received. We are pleased to hear that you enjoyed our breakfast. Guest satisfaction and comfort are our top priority. We look forward to welcoming you and your family back again for your next special occasion with our best service. Sincerely, Adolf Gustaf, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall, it was pretty decent for the price I am paying for. Location-wise, not the best as there was ongoing construction around the precinct. Cleanliness can be improved as well, given it's a local 5-star hotel. Gym equipment is quite old, but I am okay with it; not sure about the general public. The swimming pool is quite good, to be honest; they still have showering facilities. Room-wise, it is okay, not the best but decent. Can be cleaner, but the room was spacious. Food was quite decent (breakfast), nothing much to complain about. I think overall I would give this a 4/5 given the price I am paying for.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Warmest greetings from Merlynn Park Hotel Thank you very much for taking the time to share your thoughtful and detailed feedback regarding your recent stay with us. We truly appreciate your kind rating and are grateful to know that, overall, you found your experience to be pleasant and that our hotel offered good value for your stay. We are pleased to hear that you enjoyed the spaciousness of your room, our swimming pool facilities, and the breakfast selection. Your positive comments are sincerely appreciated and will be shared with our team as encouragement to continue delivering a comfortable and enjoyable experience for our guests. At the same time, please accept our sincere apologies for the areas in which we did not fully meet your expectations. We regret any inconvenience caused by the ongoing construction in the surrounding area. We also take note of your observations regarding cleanliness, the condition of the gym equipment, and the overall room condition. Your feedback is particularly valuable to us, as it allows us to identify areas where further attention and improvement are required. Please be assured that your comments have been taken seriously and will be communicated to the respective departments for further review and improvement. We remain committed to maintaining the standards expected of a five-star property and to continuously enhancing the quality of our facilities and services. Thank you once again for your honest feedback and for choosing to stay with us. We sincerely hope to have the pleasure of welcoming you back on a future occasion and providing you with a more refined and memorable experience. Best Regards, Adolf Gustaf General Manager
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a really comfortable stay here, a hotel with complete facilities. The food was super complete and delicious. The service was friendly. I think staying at this hotel is a must if you're in Jakarta, huhu. The Merlyn Hotel is the most comfortable.
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Accommodation's Reply
03 Oct 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your review and appreciation of Merlynn Park Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed the facilities we provided, including our diverse menu and the friendly service from our entire team. Your satisfaction and comfort are our top priority, and such positive reviews motivate us to continue maintaining and improving the quality of our service. Thank you for choosing Merlynn Park Hotel as your accommodation during your stay in Jakarta. We hope to welcome you again and provide you with another memorable stay on your next visit. Sincerely, Adolf Gustaf, General Manager
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Number of reviews per page
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