Merlynn Park Hotel

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Overall Ratings & Reviews Merlynn Park Hotel

Traveloka (21,356)
Other sources (170)
8.6
Very Good
From 21,356 reviews
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Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

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Traveler Reviews Merlynn Park Hotel

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Customer reviews
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
A 5-star hotel with affordable prices but the facilities and breakfast menu are the best 🤩
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E***r
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
The staff are all friendly, and the room was as requested. Good 👍
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2 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Guest, Hello. We sincerely welcome you to Merlin Park Hotel. Thank you for your valuable review. We are delighted to hear that you were satisfied with the friendliness of our staff and our rooms. Guest satisfaction is our top priority, and your positive feedback inspires us to continue to provide the best service possible. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel. Sincerely, Adolf Gustav, General Manager
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Januar E. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Ichsan was very kind, informative, and eloquent upon handling my check-in process. The staff who delivered my order (Yudhi? Yudha?) was also kind and helpful. Booked a Merlynn suite for my first stay in this hotel and it is a very spacious and comfortable room. The jacuzzi also works properly. There are also a lot of variations for the coffee and tea provided in the room. Check out also went smoothly, there was some queueing at the time but I got help for a smooth check out and they also called a taxi for me. Some of the things that I want to highlight are: 1. You need to install another towel hook and a handle bar on either left side or right side of the jacuzzi so that we can get out of the jacuzzi safely, and hanging the towel on the shower door still kinda difficult to reach even though the door was left open. 2. Maybe put another full body mirror on the wall in front of the bathroom? 3. It was written in the room description that iron & iron board was provided in the room, but I didn't find any. 4. Ordered some room services too, but the pizza was... hmm I don't know, it's not that it was bad, so probably not really my taste? The dough was too thick for my preference, I think. Overall it was a memorable stay ✨
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Accommodation's Reply
10 Feb 2026
Dear Januar E. J, Thank you for sharing your experience with us. We are pleased to know that you had a memorable stay and that our team members, especially Ichsan and Yudhi, were able to assist you well. Your kind compliments will be shared with them accordingly. We also appreciate your valuable feedback regarding the jacuzzi safety features, additional mirror, iron and ironing board availability, and your comments on the room service pizza. Please rest assured that your feedback has been noted and shared with the relevant departments for further review and improvement. Thank you once again for choosing our hotel. We look forward to welcoming you back in the future. Best Regards, Adolf Gustaf General Manager
Fandy A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a great stay here... Complete facilities, affordable price... Breakfast is very varied...
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1 people find it helpful
Accommodation's Reply
07 Feb 2026
Dear Mr. Fandy A., Merlynn Park Hotel extends its highest regards. Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, including the excellent facilities, reasonable pricing, and varied breakfast options. Your review means a great deal to us, and we hope to welcome you back soon. Sincerely, Adolf Gustaf, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Our stay at Hotel Merlyn was very satisfying. My wife received a surprise birthday cake and a birthday greeting for her. Thank you, Hotel Merlyn, for the free birthday cake and the room decoration. Thank you, I'll stay there again next time I'm in Jakarta.
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1 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you so much for your wonderful review. We were honored to be a part of your wife's special birthday celebration. We are delighted to hear that the surprise birthday cake and room decorations created a memorable experience during your stay. Thank you for your trust, and we hope to welcome you back on your next visit to Jakarta. Sincerely, Gustaf Adolf, General Manager
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Reli I. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My favorite hotel for a stay with my family because they give excellent service to me and my family...
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Accommodation's Reply
06 Feb 2026
Dear Reli I. A, Warmest Greetings from Merlynn Park Hotel Jakarta Thank you for your wonderful review. We are truly honored to be your favorite hotel for a family stay. It is our pleasure to provide excellent service to you and your family, and your kind words mean a great deal to our entire team. We look forward to welcoming you and your family again in the future. Sincerely, Adolf Gustaf General Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's very family-friendly, with a spacious swimming pool and a great view of the sunset.
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2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that our hotel is considered ideal for families with children, and that you can enjoy our large swimming pool and sunset views. We hope to welcome you and your family back for another enjoyable vacation. Sincerely, Adolf Gustaf, General Manager
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Virginia C. K. S.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A memorable experience. The city view is beautiful. The room is spacious, with a nice bathtub, and there's a refrigerator. There's a wide variety of breakfast options. Unfortunately, I think I went at the wrong time, so I was a bit dizzy during breakfast because it was so crowded, and the seating was far from the food. But overall, it was really good. Maybe next time I'll try it on a weekday or Monday. Thank you.
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Accommodation's Reply
03 Feb 2026
Dear Virginia C.K.S., Thank you so much for taking the time to share your experience. We are delighted to hear that you had a memorable time and enjoyed the city views, spacious room, bathtub, refrigerator, and varied breakfast options. We apologize for any inconvenience you experienced during breakfast due to the relatively crowded conditions and spacing between seating and dining areas. Your feedback is invaluable and will be taken into consideration to improve guest comfort, especially during peak hours. We are pleased to hear that you were generally satisfied. Thank you for your feedback, and we look forward to welcoming you back in the future, especially on weekdays, to further enhance your stay. Sincerely, Adolf Gustaf, General Manager
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Fariska A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All good, good job Merlynn Park Hotel
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Accommodation's Reply
06 Feb 2026
Dear Ms. Fariska A, Warmest greetings from Merlynn Park Hotel Jakarta Thank you for your positive feedback. We truly appreciate your kind words and are glad to know you had a pleasant experience at Merlynn Park Hotel. We look forward to welcoming you again in the future. Sincerely, Adolf Gustaf General Manager
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The staff is friendly, breakfast has a lot of variety, dinner has a lot of seafood, there is fish wellington, only the check in time is late because the room should be ready at 2, so it has to be at 3, overall I like it, there is also a kids corner for children to play during breakfast, I think not all hotels can do this
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2 people find it helpful
Accommodation's Reply
06 Feb 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your valuable review and feedback. We are delighted to hear that you appreciated our friendly staff, varied breakfast menu, seafood dinner, and children's corner for your family's convenience. We apologize for the delay in check-in and appreciate your understanding. This feedback will be taken into consideration to further improve our services. We hope to welcome you back again in the future and provide you with an even better stay experience. Sincerely, Adolf Gustaf, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very friendly staff, clean rooms, 1 drawback is that the glasses in the restaurant smell a bit
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Accommodation's Reply
06 Feb 2026
Dear Guest, Hello. We sincerely welcome you to Merlin Park Hotel. Thank you for your valuable review and feedback. We are delighted to hear that you were satisfied with our friendly staff and the cleanliness of our rooms. We sincerely apologize for any inconvenience caused by the poor condition of the glassware in the restaurant. We will forward your feedback to the relevant department and take immediate action. We look forward to welcoming you back to provide you with even more satisfying service. Thank you. Adolf Gustav, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
comfortable hotel in the city center, suitable for staying while on duty or with family
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed your stay at our hotel and that our central location is ideal for both business and family vacations. Guest satisfaction and comfort are our top priority. We look forward to welcoming you back in the future. Thank you for choosing our hotel. Sincerely, Adolf Gustaf, General Manager
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nico f. h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is the best, the price is also very affordable
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Accommodation's Reply
06 Feb 2026
Dear Mr. Nico F.H., Merlynn Park Hotel extends its highest regards. Thank you for your kind review. We are delighted to hear that you rated our hotel as the best and most worthwhile. Your compliments encourage us to continue striving for the highest level of service. We hope to welcome you back soon. Sincerely, Adolf Gustaf, General Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, cleanliness is okay, comfortable.
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Accommodation's Reply
01 Feb 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that our staff were friendly, the cleanliness was well maintained, and you felt comfortable during your stay. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good place, good breakfast, the room very large.
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Accommodation's Reply
30 Jan 2026
Dear Our Valued Guest, Warmest Greetings from Merlynn Park Hotel Jakarta Thank you for sharing your feedback. We are delighted to hear that you enjoyed our hotel, the spacious room, and the breakfast. Your kind words are greatly appreciated and motivate our team to continue providing excellent service. We look forward to welcoming you back in the future. Sincerely, Adolf Gustaf General Manager
Muhammad I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I enjoyed staying at this hotel.
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Accommodation's Reply
30 Jan 2026
Dear Mr. Muhammad I, Sincerely, Merlynn Park Hotel. Thank you for your review. We are delighted to hear that you enjoyed your stay at our hotel. Your feedback encourages our entire team to continue striving for the best service. We hope to welcome you back again soon. Sincerely, Adolf Gustaf, General Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Booked on January 1st, and was only able to check in around 5 PM and check out until 2 PM. The service was excellent, but the breakfast was rather average. I don't know if it was because it was busy or just because it felt like that.
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1 people find it helpful
Accommodation's Reply
30 Jan 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our service. We appreciate your feedback regarding the quality of the breakfast. We apologize if the breakfast selection did not meet your expectations, especially during peak hours. We will forward this feedback to the relevant team for evaluation and improvement in the future. Thank you for your trust, and we hope to welcome you back again for a better experience in the future. Sincerely, Adolf Gustaf, General Manager
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D***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was fun staying here, the kids were happy, playing in the playground and swimming... there are lots of swimming pools
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Accommodation's Reply
30 Jan 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted to hear that you and your family enjoyed your stay with us, especially the children who enjoyed playing in the playground and swimming. We are also pleased that our pool facilities contributed to your comfortable and enjoyable stay. We hope to welcome you and your family back again in the future. Sincerely, Adolf Gustaf, General Manager
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Indah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've been to this hotel twice. It's very comfortable, and the price is quite affordable considering the comfort of the rooms and the variety of breakfast options. I highly recommend this hotel.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Dear Ms. Indah S., Merlynn Park Hotel extends its highest regards. Thank you for your trust and positive review. We are delighted that you chose our hotel for the second time and were satisfied with the comfort of our rooms, competitive pricing, and the varied breakfast options we offer. Your feedback is very important to us. We look forward to welcoming you again on your next visit and look forward to providing you with the best possible service. Sincerely, Adolf Gustaf, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is luxurious, the staff is friendly, the food is all delicious.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Warm greetings from Merlynn Park Hotel. Thank you for your positive review. We are delighted that you were impressed with our hotel facilities and the service from our team. Your feedback motivates us to continue providing the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, Adolf Gustaf, General Manager
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Number of reviews per page
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