Relax, the staff is not too aggressive but still friendly.

Parking wasn't free, as you had to tap again, and there was no information from the staff beforehand. I wasn't impressed with either the service or the facilities.

On the location, it is strategically located to what BSD City has to offer. In addition, it is attached to Teras Kota Entertainment Centre with many food options to choose from. I will definitely return to this hotel with my family in the near future.

The staff are friendly and very accommodating.

Clean rooms, friendly service, strategic location, connected to the mall.

Clean rooms, friendly service. The location is close to the mall, which makes it even more convenient.

A hotel with very comfortable rooms, a friendly and helpful staff, and a wide selection of breakfast options. My family and I stayed here to attend an exhibition at ICE BSD, and it's also conveniently located, just a 15-minute Grab ride away.

The hotel has a lot of variety in the breakfast menu.

Lots of breakfast variations, clean rooms even though they are a bit old, good service.

Please upgrade the food menu.

It's nice to be close to everywhere but unfortunately there's nothing there 🏊

The place is quite comfortable and strategic

The staff is friendly and very responsive

I like the friendly and kind staff, the location is very strategic because when you get bored in the room you can go straight to the Teras Kota mall.

When we entered, the mattress was not very clean.

The service was quite good. The air conditioning in our room was leaking, but we were moved to a better room. The pre-dawn meal menu was quite varied.

The location is quite strategic, the rooms are adequately sized, and the cleanliness is well-maintained. The staff service is good. The TV quality in the rooms is not so good.

Good hotel and good facilities

Lot of variety of foods for breakfast, direct door to the mall, close to city center. Recommended 👍

The hotel staff who helped check-in and out were very friendly. Since it had been a long time since I stayed in a hotel, I was a bit nervous when opening the room access until the access card got stuck, luckily there was a roomboy, tried it but it didn't work and the guy immediately called a technician, who waited 5 minutes for him to come and was able to open the room. Providing 4 bottles of mineral water in the room was very considerate. My first experience staying at Santika BSD was during the 2016 Tangsel Global Innovation Forum, I happened to be on duty and had the opportunity to stay for a few days and was most amazed by the breakfast, it was really delicious. Last year I also broke my fast here. And yesterday I had breakfast here again, masyaAllah it was still delicious. Most amazed by the mini chocolate croissants that were fresh out of the oven, they were really delicious masyaAllah. All the staff were friendly, the guy who made the morning omelet was very kind, seeing me going back and forth without getting any omelet, when I finally came back he put 2 aside for me. The one who baked the bread was also very kind, offering my child some who was curious to see the staff take the bread out of the oven. My son loved staying here; it was his first time staying in a hotel. Hopefully, we'll be able to stay here again. Upon check-out, you can go swimming to Ocean Park, and then walk there.