The hotel's atmosphere is very serene, despite being located in the city center. All the staff are also friendly.

I really enjoyed staying here because it's close to everywhere, right in the city center. If you want to take the Surabaya bus, you can just cross the street and get to the bus stop. The breakfast was delicious, thank you.

Everything was fine, the cleanliness was excellent, the bathroom was also very clean, and the staff was friendly. However, the central air conditioning wasn't cooling anymore, probably at 25/26°F. Hopefully, this will be addressed.

I've frequently booked Elmi for business trips in Surabaya since 2018. Although it's an older hotel, the rooms are very well-maintained. The bathrooms are spotlessly clean and smell great, and the staff is very helpful, especially Ms. Elly at the front desk. Everyone is friendly, smiling, and professional.

A highly recommended place to stay in the heart of Surabaya, with delicious culinary options at its restaurant.

The staff is very nice, early check-in is allowed, but the Wi-Fi often has errors, the toilet water tap is a bit difficult to use, and otherwise it's okay.

Legendary hotel in Surabaya, very strategic location, all the food menu is delicious.

Everything is fine. Only the wifi needs to be fixed 🙏

Why is the AC not so cold now?

Nice place, comfort food. Terima kasih for the classic atmosphere

In the room there are many Tomcats roaming around the bed and on the window until they climb onto the bed and cause harm.

For everything is good, minus in the room the AC sound is noisy + the traffic in front of the hotel is still clearly audible.

The food is delicious, the service is good.

One thing I miss about Hotel Elmi is that every Saturday night there is live gamelan.

Friendly staff, calm atmosphere, clean comfortable rooms.

In my opinion, this is what hospitality should be like. Classic, friendly, large rooms, abundant hot water, excellent housekeeping, although the rooms may not be soundproof. And don't get me started on the food. Just checked out but already planning a staycation in July/August. Can't wait to come back.

All the best... swimming pool, room, food & location

It can be used as a destination to stay if you are on a business trip or staycation.

Very impressed with the friendly service

Quiet and clean hotel with a vintage feel