Armen P.

Business

10.0

/10

Reviewed 2 day(s) ago

The location is very good, in the city center and culinary center.

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A***n

Business

10.0

/10

Reviewed 2 day(s) ago

Very satisfying, the food menu is very varied.

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F***a

10.0

/10

Reviewed 5 day(s) ago

Comfortable, clean rooms, good prices, fast, easy, and good booking.

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M***a

10.0

/10

Reviewed 1 week(s) ago

The service was very good, got a birthday treat and a slice of cake 🫰🏻🫶🏻⭐⭐⭐⭐⭐

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Accommodation's Reply

05 Nov 2026

Hello M*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your experience with us. We hope you had a memorable stay and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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Perdian S.

9.1

/10

Reviewed 1 week(s) ago

The room is not soundproof, it can be heard clearly from outside.

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STEPHEN A.

10.0

/10

Reviewed 1 week(s) ago

Good service, comfortable room.

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Accommodation's Reply

05 Nov 2026

Hello Mr. Stephen A! Thank you for your positive review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you! General Manager

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A***a

Leisure

6.6

/10

Reviewed 2 week(s) ago

Everything's fine, except for the parking issue. There are still plenty of empty spaces downstairs or around the lobby, but they always say they're full and booked. When I tried to book by phone, they'd say they'll try, and we'll see what happens. What's really going on with the parking problem at Alts Hotel? Why not just charge a formal fee for parking in the lobby, instead of being a game for the security guards? Never mind if you can stay here by bike.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello A*a! Thank you for your feedback. We apologize for any inconvenience you experienced regarding parking at The Alts Hotel Palembang. We understand your concerns about parking and related details. The hotel does offer valet parking for guests. We will follow up on your feedback with the relevant team to ensure that information regarding parking and valet parking is communicated clearly, consistently, and in accordance with hotel regulations. We are committed to continuously improving and enhancing guest comfort. Thank you! General Manager

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F***a

10.0

/10

Reviewed 2 week(s) ago

Comfortable rooms, good prices, easy booking, and worth it.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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A***d

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel is luxurious and the facilities and services are good.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. A*d! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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SM Aidilsyah

10.0

/10

Reviewed 3 week(s) ago

Nice experience trying this hotel.

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Accommodation's Reply

29 Oct 2026

Hello Aidilsyah! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

8.5

/10

Reviewed 3 week(s) ago

Comfortable, clean room, cold AC, worth the price, fast booking.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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Neni

Staycation

8.5

/10

Reviewed 3 week(s) ago

Cool, good service, delicious breakfast.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Hello Ms. Nen! Thank you for your wonderful review and your trust in The Alts Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang again. 😊 Thank you, General Manager

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T***a

Staycation

8.5

/10

Reviewed 3 week(s) ago

Staycation with family amidst the haze of Palembang, thank God it was comfortable.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. T*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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I***I

10.0

/10

Reviewed 4 week(s) ago

The hotel room was cool and welcoming, airtight. The staff was friendly, and the pool was clean.

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Accommodation's Reply

29 Oct 2026

Hello, it's me! Thank you for your wonderful review and for your trust in The Alts Palembang Hotel. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Palembang Hotel again. 😊 Thank you! General Manager

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H***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

Overall, everything is good, keep it up and keep improving, okay?

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms. H*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

8.5

/10

Reviewed 4 week(s) ago

Comfortable, clean rooms, worth the price, pleasant, easy and simple process.

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Accommodation's Reply

29 Oct 2026

Hello Mr./Ms./Ms./Mr./Ms ...

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A***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

Friendly staff service and good comfort.

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Accommodation's Reply

29 Oct 2026

Hello A*a! Thank you for your wonderful review and your trust in The Alts Hotel Palembang. We appreciate you taking the time to share your stay with us. We hope you had a memorable experience and we look forward to welcoming you back to The Alts Hotel Palembang again. 😊 Thank you, General Manager

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F***a

10.0

/10

Reviewed 5 week(s) ago

The rooms are comfortable and clean. Booking is super easy and straightforward.

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Accommodation's Reply

10 Oct 2026

Hello, Mr./Ms./Mr./Ms./Mrs./Ms ...

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F***a

10.0

/10

Reviewed 5 week(s) ago

The room was comfortable, clean, and the AC was cool. It was worth it, and the service was excellent.

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Accommodation's Reply

10 Oct 2026

Hello Mr./Ms./Mr./Ms./Mrs./Ms ...

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Yuke H.

10.0

/10

Reviewed 6 week(s) ago

The stay here was comfortable, the food was delicious and varied, and the staff was friendly. Highly recommended!

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Accommodation's Reply

10 Oct 2026

Hello Ms. Yoo H! Thank you so much, Madam, for your positive review. We're glad you felt comfortable and enjoyed the food and the friendly service from our staff. We hope to welcome you back again! 😊 Thank you! General Manager

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The Alts Hotel

Overall Ratings & Reviews The Alts Hotel

8.9

8.7

8.6

8.8

8.7

Traveler Reviews The Alts Hotel