People often mention about Promenade Service Apartment
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Distance to City Center (30)
Staff Friendliness (28)
Room Space (28)
Bedroom (26)
Accessibility (20)
Family Friendly (20)
Bathroom (20)
Wifi (18)
Surroundings (16)
Check-in/out Time (16)
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Traveler Reviews Promenade Service Apartment
Number of reviews per page
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40
Customer reviews
NI
Noorita I.
Staycation
8.2
/10
Reviewed 8 hour(s) ago
Very spacious and comfortable room, hotel close to shops, laundry facilities. Easy parking.
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Norsila D.
Leisure
9.7
/10
Reviewed 3 week(s) ago
best..if you want to go to the Philippine market, it takes 5 minutes..the room is spacious..fast wifi..there is a kitchen to cook..of course you can buy shrimp and squid and cook it yourself..sorry...come to Sabah and book this apartment the best and best
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Accommodation's Reply
25 May 2026
We are delighted to know that you loved the apartment and found the location convenient as well.
Verified Traveler
Medical
9.1
/10
Reviewed 4 week(s) ago
The best and highly recommended to others… The location is the best…
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Accommodation's Reply
07 May 2026
Thank you for your wonderful review and recommendation. Hope to welcome you again soon
mm
mohamad m.
Business
9.1
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, close to places to eat and the prices are affordable.
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Accommodation's Reply
14 Apr 2026
Thank you for your lovely compliment. We are glad you enjoyed the location and our friendly staff. Hope to welcome you again soon.
Verified Traveler
Medical
10.0
/10
Reviewed 18 week(s) ago
The staff was very friendly and helpful ☺️
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Accommodation's Reply
07 Feb 2026
Thank you for your compliment, and we are glad that you enjoyed our hospitality.
Verified Traveler
9.4
/10
Reviewed 19 week(s) ago
Everything is good, but the surroundings are a bit noisy and it would be fantastic if there was a microwave.
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Accommodation's Reply
28 Jan 2026
We are glad to hear that you enjoyed your stay. We regret to learn that the surroundings felt noisy during your visit. As for the microwave, it is available upon request. We appreciate your feedback and hope to welcome you again in the future.
NH
NORSUHARNI H.
8.5
/10
Reviewed 19 week(s) ago
Strategic and worth staying.
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1 people find it helpful
Accommodation's Reply
24 Jan 2026
We appreciate your feedback and are glad that our location worked well for you.
S***h
Staycation
9.4
/10
Reviewed 22 week(s) ago
Everything is ok, spacious room, Wi-Fi is ok, can connect close to the city. Next time I will stay here again... Thank you.
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Accommodation's Reply
07 Jan 2026
Thank you! We’re happy that everything was okay and hope to see you again soon
Verified Traveler
Transit
10.0
/10
Reviewed 24 week(s) ago
The staff was friendly & big space
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Accommodation's Reply
23 Dec 2025
Thank you for leaving us a positive review about your recent stay and we hope to welcome you again soon.
T***a
Staycation
10.0
/10
Reviewed 25 week(s) ago
Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀
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Accommodation's Reply
30 Dec 2025
Thank you for the positive testimonial. We’re glad you enjoyed the spacious room and found it comfortable, which made your stay more enjoyable
fa
furaiza a. a.
Leisure
10.0
/10
Reviewed 26 week(s) ago
Very comfortable room with a very reasonable price. I want to have satay here again when I go to KK
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Accommodation's Reply
17 Dec 2025
We are glad that you had a comfortable stay and we look forward to welcoming you back soon
UN
Ummu N.
8.5
/10
Reviewed 33 week(s) ago
It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again
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Accommodation's Reply
21 Oct 2025
Thank you for choosing to stay with us. We hope to serve you even better on your next visit
Verified Traveler
Business
8.2
/10
Reviewed 33 week(s) ago
The room felt like home. Clean and spacious
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Accommodation's Reply
18 Oct 2025
We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.
DA
Dayang A.
Staycation
9.7
/10
Reviewed 34 week(s) ago
nice staff...clean place...nice to find breakfast
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Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your kind words about our staff
hj
haziman j.
8.5
/10
Reviewed 37 week(s) ago
Good location & easy food & middle of town areas
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Thank you for the positive feedback. We look forward to welcoming you back in the future.
s***n
Staycation
10.0
/10
Reviewed 40 week(s) ago
Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..
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Accommodation's Reply
03 Sep 2025
Thank you for the wonderful testimonial about your recent stay with us.
N***h
9.7
/10
Reviewed 40 week(s) ago
Affordable price and comfort for your stay. I will stay here next time hihi
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Accommodation's Reply
02 Sep 2025
Thank you for the wonderful testimonial. Looking forward to hosting you again
N***L
Leisure
8.2
/10
Reviewed 40 week(s) ago
The staff is very friendly and the place is close. The room is very satisfying. Awesome!
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Accommodation's Reply
29 Aug 2025
Thank you for your kind feedback. We are glad to know you were satisfied with your stay
Guest
Leisure
8.8
/10
Reviewed 45 week(s) ago
The staff is very friendly to customers. The booths are very large and clean.
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Accommodation's Reply
29 Jul 2025
Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.
Y***i
Business
10.0
/10
Reviewed 49 week(s) ago
Good place... Easy to go everywhere... Staff can consider our time
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.