Promenade Service Apartment
Explore Promenade Service Apartment
Overall Ratings & Reviews Promenade Service Apartment
Traveloka (1,968)
Other sources (449)
8.0
Very Good
From 1,968 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.8
Location
8.3
Service and Facilites
8.0
People often mention about Promenade Service Apartment
All
Distance to City Center (26)
Staff Friendliness (24)
Room Space (24)
Bedroom (23)
Bathroom (20)
Accessibility (17)
Family Friendly (17)
Wifi (17)
Surroundings (15)
Check-in/out Time (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Promenade Service Apartment
Number of reviews per page
20
40
Customer reviews
S***h
Staycation
9.4
/10
Reviewed 2 week(s) ago
Everything is ok, spacious room, Wi-Fi is ok, can connect close to the city. Next time I will stay here again... Thank you.
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Thank you! We’re happy that everything was okay and hope to see you again soon
Verified Traveler
Transit
10.0
/10
Reviewed 4 week(s) ago
The staff was friendly & big space
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Thank you for leaving us a positive review about your recent stay and we hope to welcome you again soon.
T***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀
Find this review helpful?
Accommodation's Reply
30 Dec 2025
Thank you for the positive testimonial. We’re glad you enjoyed the spacious room and found it comfortable, which made your stay more enjoyable
fa
furaiza a. a.
Leisure
10.0
/10
Reviewed 6 week(s) ago
Very comfortable room with a very reasonable price. I want to have satay here again when I go to KK
See original
Find this review helpful?
Accommodation's Reply
17 Dec 2025
We are glad that you had a comfortable stay and we look forward to welcoming you back soon
UN
Ummu N.
8.5
/10
Reviewed 12 week(s) ago
It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Thank you for choosing to stay with us. We hope to serve you even better on your next visit
Verified Traveler
Business
8.2
/10
Reviewed 13 week(s) ago
The room felt like home. Clean and spacious
Find this review helpful?
Accommodation's Reply
18 Oct 2025
We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.
DA
Dayang A.
Staycation
9.7
/10
Reviewed 14 week(s) ago
nice staff...clean place...nice to find breakfast
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your kind words about our staff
hj
haziman j.
8.5
/10
Reviewed 16 week(s) ago
Good location & easy food & middle of town areas
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Thank you for the positive feedback. We look forward to welcoming you back in the future.
s***n
Staycation
10.0
/10
Reviewed 20 week(s) ago
Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Thank you for the wonderful testimonial about your recent stay with us.
N***h
9.7
/10
Reviewed 20 week(s) ago
Affordable price and comfort for your stay. I will stay here next time hihi
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Thank you for the wonderful testimonial. Looking forward to hosting you again
N***L
Leisure
8.2
/10
Reviewed 20 week(s) ago
The staff is very friendly and the place is close. The room is very satisfying. Awesome!
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2025
Thank you for your kind feedback. We are glad to know you were satisfied with your stay
Guest
Leisure
8.8
/10
Reviewed 24 week(s) ago
The staff is very friendly to customers. The booths are very large and clean.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.
Y***i
Business
10.0
/10
Reviewed 28 week(s) ago
Good place... Easy to go everywhere... Staff can consider our time
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.
kressensiana
Leisure
8.5
/10
Reviewed 30 week(s) ago
The room is very spacious, the price is cheap, the staff is friendly, every time I go to KK I always stay here, access to everywhere is very close, this is the third time I have stayed here.
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2025
We appreciate your continued support all this while. It’s always our pleasure to welcome you and we look forward to hosting you again during your future visits to Kota Kinabalu.
IB
Ismarlina B. K.
9.4
/10
Reviewed 30 week(s) ago
very satisfied. interesting atmosphere.
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2025
Thank you for the wonderful testimonial. We look forward to hosting you again in the near future
Ab
Aidi b. H.
10.0
/10
Reviewed 31 week(s) ago
Staff very friendly, near to town service, clean easy for taxi, grab service's.
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Thank you for your kind recommendation. We are really glad to have made your stay a memorable one.
A***n
Leisure
10.0
/10
Reviewed 33 week(s) ago
very recommended, comfortable and with a shopping mall.
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2025
Thank you for your positive review and for recommending us to others. We shall look forward to serving you again soon.
M***a
Staycation
9.4
/10
Reviewed 34 week(s) ago
The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.
Find this review helpful?
Accommodation's Reply
29 May 2025
We are delighted to hear you and your family had a comfortable stay in our room. Do come and stay with us again soon.
Y***i
Business
9.1
/10
Reviewed 34 week(s) ago
very comfortable, nice and location near town
Find this review helpful?
Accommodation's Reply
24 May 2025
We are pleased that you had a pleasant stay and found our location to be ideal for your needs.
C***y
Leisure
9.4
/10
Reviewed 34 week(s) ago
Prefer the window be soundproofed. Didn't quite enjoy the main road traffic noise during late night.
Find this review helpful?
Accommodation's Reply
21 May 2025
Thank you for your support and for sharing your feedback. Your input is valuable and will be considered in our improvement planning
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
Line
Copyright © 2026 Traveloka. All rights reserved