Does Promenade Service Apartment provide parking?

Yes, Promenade Service Apartment provides parking. Please confirm details directly with the hotel.

What do past guests say about Promenade Service Apartment?

Promenade Service Apartment is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Promenade Service Apartment

Name: Promenade Service Apartment
Address: 3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000, 3-G-17, Lorong Api Api 2, Api Api Centre, Sabah, 88000, Malaysia
Rating: 7.8

Apartments

7.8

/10

Very Good

2,453 reviews

What Guests Say About Their Stay

Distance To City Center (44)

Room Space (42)

Staff Friendliness (35)

Bedroom (35)

T***a

10.0

/ 10

Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

M***a

9.4

/ 10

The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.

Mawarliza

9.4

/ 10

Hotel terbaik dulu, kini dan selamanya. Hotel yang lengkap, selesa, bersih dan layanan staff yang paling terbaik di abad ini.

AIZAL AMRI BIN ABDUL BASA

9.7

/ 10

nice room, very clean and tidy..very satisfied and I will high recommended to who want to stay at Promenande Apartment Service..

Amanda C.

9.7

/ 10

The room looks like as advertised. Clean, spacious & comfy.

In the Area

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3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

Parking

Elevator

WiFi

note: apartment was previously named Promenade Service Apartments Promenade Service Apartment is located in area / city Kota Kinabalu. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Promenade Service Apartment

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Promenade Service Apartment

3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

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Discover More About Promenade Service Apartment

Home Highlights

Located at the heart of Kota Kinabalu, Promenade Service Apartment has rooms for you to stay in and is only 500 meters away from the Oceanus Waterfront Mall.

You can enjoy the comfort of your room and go to a culinary tour around the property.

Location and Nearby Attractions

There are a number of restaurants, bars, and faces that you can visit with only a 5-minute walk.

Centre Point Sabah and Warisan Square Commercial Centre are only 400 meters away as well.

The closest airport is Kota Kinabalu International Airport which is 8.4 KM away from the accommodation.

Home Features

Besides the city view, all units are also equipped with a complete kitchenette, a sofa, and a TV.

The en-suite bathrooms has a shower with free toiletries.

Some of the units even provide hairdryers and minibars.

Other Things to Note

This property offers an airport pickup service at a cost.

All facilities in Promenade Service Apartment

Lobby

Bedroom

In-room Bathroom

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
Refrigerator
Shower
TV

General

AC
Family room
Heater
Non-smoking room

Public Facilities

Parking
Elevator
Safety deposit box
WiFi in public area

Hotel Services

Front desk
24-hour security
Luggage storage
Tours

Accessibilty

Accessible bathroom
In-room accessibility
Wheelchair accessible

Transportation

Parking with surcharge
Car rental

Connectivity

Free WiFi

Business Facilities

Photocopier

Accommodation Policy & General Information in Promenade Service Apartment

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

14:00 - 23:59

Check-out:

12:00 - 13:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Our reception counter operates 24/7.

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General Information

Popular Facilities	AC, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - 23:59 - to 12:00 - 13:00
Available rooms at Promenade Service Apartment	131
Number of floors in Promenade Service Apartment	3
Another facilities in Promenade Service Apartment	ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in Promenade Service Apartment

What are available facilities at Promenade Service Apartment?

There are top facilites at Promenade Service Apartment such as AC, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Promenade Service Apartment?

The standard check-in time at Promenade Service Apartment is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 13:00

What is the star rating of Promenade Service Apartment?

Promenade Service Apartment is a 2.0-star hotel.

How many floors does Promenade Service Apartment have?

Promenade Service Apartment has 3 floors.

How many rooms are available at Promenade Service Apartment?

Promenade Service Apartment has 131 rooms in total.

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More Reviews from Other Guests in Promenade Service Apartment

Overall Ratings & Reviews Promenade Service Apartment

Traveloka (1,994)

Other sources (459)

8.1

Very Good

From 1,994 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.0

People often mention about Promenade Service Apartment

All

Distance to City Center (30)

Staff Friendliness (28)

Room Space (28)

Bedroom (26)

Accessibility (20)

Family Friendly (20)

Bathroom (20)

Wifi (18)

Surroundings (16)

Check-in/out Time (16)

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Traveler Reviews Promenade Service Apartment

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Customer reviews

Norsila D.

Leisure

9.7

/10

Reviewed 2 week(s) ago

best..if you want to go to the Philippine market, it takes 5 minutes..the room is spacious..fast wifi..there is a kitchen to cook..of course you can buy shrimp and squid and cook it yourself..sorry...come to Sabah and book this apartment the best and best

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Accommodation's Reply

25 May 2026

We are delighted to know that you loved the apartment and found the location convenient as well.

Verified Traveler

Medical

9.1

/10

Reviewed 4 week(s) ago

The best and highly recommended to others… The location is the best…

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Accommodation's Reply

07 May 2026

Thank you for your wonderful review and recommendation. Hope to welcome you again soon

mohamad m.

Business

9.1

/10

Reviewed 8 week(s) ago

The hotel staff is very friendly, close to places to eat and the prices are affordable.

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Accommodation's Reply

14 Apr 2026

Thank you for your lovely compliment. We are glad you enjoyed the location and our friendly staff. Hope to welcome you again soon.

Verified Traveler

Medical

10.0

/10

Reviewed 17 week(s) ago

The staff was very friendly and helpful ☺️

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Accommodation's Reply

07 Feb 2026

Thank you for your compliment, and we are glad that you enjoyed our hospitality.

Verified Traveler

9.4

/10

Reviewed 19 week(s) ago

Everything is good, but the surroundings are a bit noisy and it would be fantastic if there was a microwave.

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Accommodation's Reply

28 Jan 2026

We are glad to hear that you enjoyed your stay. We regret to learn that the surroundings felt noisy during your visit. As for the microwave, it is available upon request. We appreciate your feedback and hope to welcome you again in the future.

NORSUHARNI H.

8.5

/10

Reviewed 19 week(s) ago

Strategic and worth staying.

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1 people find it helpful

Accommodation's Reply

24 Jan 2026

We appreciate your feedback and are glad that our location worked well for you.

S***h

Staycation

9.4

/10

Reviewed 22 week(s) ago

Everything is ok, spacious room, Wi-Fi is ok, can connect close to the city. Next time I will stay here again... Thank you.

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Accommodation's Reply

07 Jan 2026

Thank you! We’re happy that everything was okay and hope to see you again soon

Verified Traveler

Transit

10.0

/10

Reviewed 24 week(s) ago

The staff was friendly & big space

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Accommodation's Reply

23 Dec 2025

Thank you for leaving us a positive review about your recent stay and we hope to welcome you again soon.

T***a

Staycation

10.0

/10

Reviewed 24 week(s) ago

Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

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Accommodation's Reply

30 Dec 2025

Thank you for the positive testimonial. We’re glad you enjoyed the spacious room and found it comfortable, which made your stay more enjoyable

furaiza a. a.

Leisure

10.0

/10

Reviewed 26 week(s) ago

Very comfortable room with a very reasonable price. I want to have satay here again when I go to KK

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Accommodation's Reply

17 Dec 2025

We are glad that you had a comfortable stay and we look forward to welcoming you back soon

Ummu N.

8.5

/10

Reviewed 33 week(s) ago

It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again

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Accommodation's Reply

21 Oct 2025

Thank you for choosing to stay with us. We hope to serve you even better on your next visit

Verified Traveler

Business

8.2

/10

Reviewed 33 week(s) ago

The room felt like home. Clean and spacious

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Accommodation's Reply

18 Oct 2025

We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.

Dayang A.

Staycation

9.7

/10

Reviewed 34 week(s) ago

nice staff...clean place...nice to find breakfast

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Accommodation's Reply

18 Oct 2025

Thank you for taking the time to share your kind words about our staff

haziman j.

8.5

/10

Reviewed 37 week(s) ago

Good location & easy food & middle of town areas

1 people find it helpful

Accommodation's Reply

23 Sep 2025

Thank you for the positive feedback. We look forward to welcoming you back in the future.

s***n

Staycation

10.0

/10

Reviewed 40 week(s) ago

Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..

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Accommodation's Reply

03 Sep 2025

Thank you for the wonderful testimonial about your recent stay with us.

N***h

9.7

/10

Reviewed 40 week(s) ago

Affordable price and comfort for your stay. I will stay here next time hihi

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Accommodation's Reply

02 Sep 2025

Thank you for the wonderful testimonial. Looking forward to hosting you again

N***L

Leisure

8.2

/10

Reviewed 40 week(s) ago

The staff is very friendly and the place is close. The room is very satisfying. Awesome!

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Accommodation's Reply

29 Aug 2025

Thank you for your kind feedback. We are glad to know you were satisfied with your stay

Guest

Leisure

8.8

/10

Reviewed 45 week(s) ago

The staff is very friendly to customers. The booths are very large and clean.

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Accommodation's Reply

29 Jul 2025

Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.

Y***i

Business

10.0

/10

Reviewed 49 week(s) ago

Good place... Easy to go everywhere... Staff can consider our time

1 people find it helpful

Accommodation's Reply

30 Jun 2025

Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.

kressensiana

Leisure

8.5

/10

Reviewed 50 week(s) ago

The room is very spacious, the price is cheap, the staff is friendly, every time I go to KK I always stay here, access to everywhere is very close, this is the third time I have stayed here.

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Accommodation's Reply

19 Jun 2025

We appreciate your continued support all this while. It’s always our pleasure to welcome you and we look forward to hosting you again during your future visits to Kota Kinabalu.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.