Promenade Service Apartment

Apartments
Finding rooms for you...
7.8
/10
Very Good
2,395 reviews

What Guests Say About Their Stay

T***a

10.0
/ 10
Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

M***a

9.4
/ 10
The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.

Mawarliza

9.4
/ 10
Hotel terbaik dulu, kini dan selamanya. Hotel yang lengkap, selesa, bersih dan layanan staff yang paling terbaik di abad ini.

AIZAL AMRI BIN ABDUL BASA

9.7
/ 10
nice room, very clean and tidy..very satisfied and I will high recommended to who want to stay at Promenande Apartment Service..

Amanda C.

9.7
/ 10
The room looks like as advertised. Clean, spacious & comfy.
In the Area
See Map
3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

Read More
AC
Parking
Elevator
WiFi
note: apartment was previously named Promenade Service Apartments Promenade Service Apartment is located in area / city Kota Kinabalu. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Promenade Service Apartment

3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Discover More Places
Lobby Promenade Service Apartment
Lobby 2 Promenade Service Apartment

Discover More About Promenade Service Apartment

Promenade Service Apartment Rates per Night

Promenade Service Apartment room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Promenade Service Apartment hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Promenade Service Apartment Location & Address

Promenade Service Apartment is located at 3-G-17, Lorong Api Api 2, Api Api Centre , Pusat Bandar Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, 88000, 20, Lorong Api-Api 1, Api-api Centre, 88000 Kota Kinabalu, Sabah, Malaysia. It's situated in the Kota Kinabalu area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 1 km from the city center.

How to go to Promenade Service Apartment from Airport

Getting from Kota Kinabalu International Airport (BKI) to Promenade Service Apartment is straightforward. Several options are available, depending on your budget and preference. Here's a breakdown of how to make your hotel transfer:

  • Taxi (Most Direct): Taxis are readily available at the airport. This is the most direct option, taking around 15-20 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride Hailing services are a popular and convenient way to get around. Simply book a ride through the app, and a driver will pick you up at the designated area.
  • Airport Bus (Most Affordable): The airport bus is the cheapest option. Look for the bus that heads towards the city centre. You'll need to walk a short distance from the bus stop to the hotel.

Tips: For the most convenient route, consider using a Ride Hailing service. It offers a good balance of cost and convenience, especially if you have luggage.

Promenade Service Apartment Reviews & Summary

If you're looking for all about hotel experiences at Promenade Service Apartment, you'll find it's generally well-regarded for its convenient location and comfortable accommodations. Hotel reviews often highlight its proximity to local attractions and dining options, making it a great base for exploring Kota Kinabalu.

Guests love the hotel's central location, which makes it easy to access the city's main attractions. A standout feature is the spacious apartments, which are ideal for families or groups. One happy guest said, "The location was perfect, and the apartment was clean and spacious. We had a fantastic stay!"

Promenade Service Apartment Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Promenade Service Apartment offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Studio Apartment: Ideal for solo travellers or couples, these rooms offer a comfortable living space with a kitchenette.
  • One-Bedroom Apartment: Perfect for small families or groups, these apartments feature a separate bedroom and living area.
  • Two-Bedroom Apartment: These spacious apartments are great for larger families or groups, offering two separate bedrooms and a living area.

All rooms are non-smoking and offer city views. Bathtubs are available in some room types. The hotel is not pet-friendly.

Hotel Facilities in Promenade Service Apartment

Promenade Service Apartment offers a range of hotel amenities to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it a great choice for families. Here's a list of what you can expect:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool. Open from 8:00 AM to 8:00 PM.
  • Fitness Centre: Stay active during your stay with access to the hotel's fitness centre. Open 24 hours.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Promenade Service Apartment

When it comes to dining, Promenade Service Apartment offers several options to satisfy your cravings. Whether you're looking for a quick bite or a full meal, you'll find something to suit your taste. Here's a look at the hotel buffet, hotel restaurant, and hotel cafe options:

  • Restaurant: The hotel's main restaurant serves a variety of local and international dishes.
  • Cafe: Enjoy coffee, pastries, and light meals at the hotel's cafe.

Prices vary depending on the dish, but expect to pay around SGD 20-40 per person for a meal. The restaurant is open from 7:00 AM to 10:00 PM.

Promenade Service Apartment Airport pickups and How to Book

Planning your arrival is easy with Promenade Service Apartment. If you're looking for hotels with airport shuttle services, you'll be pleased to know that the hotel offers hotel to airport transfer options. Here's how to arrange your airport pickup and book your stay:

To arrange an airport pickup, contact the hotel directly at least 24 hours in advance. You can find their contact information on Traveloka after booking. Provide your flight details and estimated arrival time. The hotel will confirm the pickup and provide instructions on where to meet your driver.

Nearby MRT Station & Bus Stops

Getting around Kota Kinabalu from Promenade Service Apartment is convenient thanks to the nearby MRT station and bus stops. Here's a list of the nearest options:

  • Bus Stop (Jalan Tun Razak): Located approximately 500 meters from the hotel.

You can purchase a public transport card at the bus station. This card can be used on all public buses in Kota Kinabalu.

Nearby Attractions for Family / Kid Friendly

Kota Kinabalu offers a variety of nearby activities and nearby places to go that are perfect for families and kids. If you're looking for nearby sightseeing places and things to see nearby, here are a few suggestions:

  • Kota Kinabalu City Mosque (3 km): A beautiful mosque on the water, offering stunning photo opportunities. Entry is free.
  • Tanjung Aru Beach (7 km): A popular beach for swimming, sunbathing, and enjoying the sunset. Free access.
  • Lok Kawi Wildlife Park (20 km): Get up close with orangutans, proboscis monkeys, and other local wildlife. Entry fee is approximately SGD 15.
  • Mari Mari Cultural Village (25 km): Experience the culture and traditions of Sabah's indigenous tribes. Entry fee is approximately SGD 60.
  • Manukan Island (30 minutes by boat): Part of the Tunku Abdul Rahman Marine Park, offering snorkeling, diving, and beautiful beaches. Boat transfer and park fees apply (approximately SGD 30).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Promenade Service Apartment (Kota Kinabalu)

Kota Kinabalu is a food lover's paradise, with plenty of nearby dining options to explore. Whether you're craving local food or international cuisine, you'll find something to satisfy your taste buds. Here are a few recommendations for food eatiries near me:

Cafes/Restaurants:

  • Welcome Seafood Restaurant: Known for its fresh seafood and lively atmosphere.
  • Little Italy: Serves authentic Italian cuisine in a cozy setting.
  • Upperstar Restaurant & Bar: Offers a mix of Western and Asian dishes with stunning city views.

Local Street Food:

  • Kaya Toast: A classic Malaysian breakfast of toasted bread with coconut jam and butter.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak: Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.
  • Laksa: A spicy noodle soup with coconut milk and prawns.
  • Roti Canai: A flaky flatbread served with curry or dhal.

Shopping places near Promenade Service Apartment (Kota Kinabalu)

If you're in the mood for some retail therapy, Kota Kinabalu has plenty of nearby shopping options to explore. From malls near hotel to local markets, you'll find a variety of dept stores near me and shops near me to suit your needs. Here are a few recommendations for nearby shopping:

  • Suria Sabah Shopping Mall: A modern shopping mall with a wide range of international and local brands.
  • Centre Point Sabah: A popular shopping mall with a mix of retail outlets, restaurants, and entertainment options.
  • Kota Kinabalu Central Market: A bustling market where you can find fresh produce, seafood, handicrafts, and souvenirs.

Other Places to Stay Near Promenade Service Apartment

If Promenade Service Apartment isn't quite what you're looking for, there are plenty of other apartment and affordable hotels nearby to choose from. Here are a few recommendations for best hotel nearby, ranging from luxury to budget-friendly options:

Luxury/5-Star Hotels Nearby:

  • Shangri-La Tanjung Aru, Kota Kinabalu: A luxurious resort with stunning ocean views and a private beach.
  • Hyatt Regency Kinabalu: A stylish hotel in the heart of the city, offering excellent amenities and service.
  • The Magellan Sutera Resort: Part of the Sutera Harbour Resort, offering a range of recreational activities and dining options.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Promenade Hotel Kota Kinabalu: A well-established hotel with comfortable rooms and a convenient location.
  • Grandis Hotels and Resorts: A modern hotel with a rooftop pool and bar, offering panoramic city views.
  • Horizon Hotel Kota Kinabalu: A stylish hotel with a range of amenities, including a fitness centre and spa.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Eden54: A budget-friendly hotel with clean and comfortable rooms.
  • Dreamtel Kota Kinabalu: A modern hotel with a central location and a range of amenities.
  • Cititel Express Kota Kinabalu: A convenient hotel with a focus on value and comfort.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Whether you're planning a family vacation, a romantic getaway, or a business trip, Promenade Service Apartment offers a comfortable and convenient base for exploring Kota Kinabalu. With its central location, spacious apartments, and range of amenities, it's a great choice for all types of travellers. Check Hotel availability and make your Hotel reservations today!

Don't miss out on the opportunity to experience the best of Kota Kinabalu. Book your room booking through Traveloka and enjoy exclusive deals and discounts. Start planning your trip now and create unforgettable memories in Malaysia! book cheap hotels in Malaysia and find cheap hotels nearby.

All facilities in Promenade Service Apartment

Lobby Promenade Service Apartment
Lobby
Bedroom Promenade Service Apartment
Bedroom
In-room Bathroom Promenade Service Apartment
In-room Bathroom

Transportation

  • Parking with surcharge
  • Car rental

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Heater

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour security
  • Luggage storage
  • Tours

Business Facilities

  • Photocopier

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in Promenade Service Apartment

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Our reception counter operates 24/7.
Read All

General Information

Popular Facilities
AC, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 12:00 - 13:00
Available rooms at Promenade Service Apartment
131
Number of floors in Promenade Service Apartment
3
Another facilities in Promenade Service Apartment
Parking with surcharge, Car rental, Free WiFi, Family room, Heater

Frequently asked question in Promenade Service Apartment

What are available facilities at Promenade Service Apartment?
There are top facilites at Promenade Service Apartment such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Service Apartment?
The standard check-in time at Promenade Service Apartment is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 13:00
What is the star rating of Promenade Service Apartment
Promenade Service Apartment has a 2.0-star rating.
How many floors does Promenade Service Apartment have?
Promenade Service Apartment has 3.
How many rooms are available at Promenade Service Apartment
Promenade Service Apartment has 131.
See All

More Reviews from Other Guests in Promenade Service Apartment

Overall Ratings & Reviews Promenade Service Apartment

Traveloka (1,930)
Other sources (465)
8.1
Very Good
From 1,930 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Promenade Service Apartment
All
Distance to City Center (35)
Room Space (33)
Staff Friendliness (30)
Bedroom (30)
Family Friendly (24)
Bathroom (23)
Accessibility (22)
Wifi (20)
Surroundings (18)
Check-in/out Time (18)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Promenade Service Apartment

Number of reviews per page
20
40
Customer reviews
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
If you're on vacation, you must stay here, the price is reasonable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2026
We appreciate your kind words and look forward to welcoming you back again soon
S***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Very suitable for staying, affordable price 😊
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
Thank you for staying with us. We are glad you found our accommodation worth the price
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable room. Parking space in the basement which is spacious and easy access to the service apartment.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Sep 2026
Thank you for choosing to stay with us. We are glad that you found our parking facilities convenient
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very spacious family room. Best. Parking space is also spacious in the basement. Can get a discount for parking fee 👍👍👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
We are glad that you like the room and parking facilities. Hope to welcome you again soon
Muhammad H. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
room ok.. comfortable... maybe because Api Api Apartment is old.. lots of cockroaches... apartment owner is dirty again.. room comfortable... ok
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Aug 2026
Thank you for your feedback and for your positive comments about the room. We regret that the external surroundings did not meet your expectations. We appreciate your feedback and hope to welcome you again in the future.
Zuraimy A. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Great location. Within walking distance to the centre of Kota Kinabalu town. McDonald outlet is just downstairs.
Find this review helpful?
Accommodation's Reply
13 Aug 2026
We are delighted that our strategic location enhanced your experience during your recent stay with us.
Noorita I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Very spacious and comfortable room, hotel close to shops, laundry facilities. Easy parking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
We are glad to hear that everything was good during your stay. Do come again soon
n***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Easy to deal with customer service counter, comfortable rooms and close to city & airport areas
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Thank you for the compliment. We are glad to hear that our services met your expectations and that your stay was a pleasant one
Profile Picture
Norsila D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
best..if you want to go to the Philippine market, it takes 5 minutes..the room is spacious..fast wifi..there is a kitchen to cook..of course you can buy shrimp and squid and cook it yourself..sorry...come to Sabah and book this apartment the best and best
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 May 2026
We are delighted to know that you loved the apartment and found the location convenient as well.
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The best and highly recommended to others… The location is the best…
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 May 2026
Thank you for your wonderful review and recommendation. Hope to welcome you again soon
mohamad m.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 27 week(s) ago
The hotel staff is very friendly, close to places to eat and the prices are affordable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Thank you for your lovely compliment. We are glad you enjoyed the location and our friendly staff. Hope to welcome you again soon.
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The staff was very friendly and helpful ☺️
Find this review helpful?
Accommodation's Reply
07 Feb 2026
Thank you for your compliment, and we are glad that you enjoyed our hospitality.
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Everything is good, but the surroundings are a bit noisy and it would be fantastic if there was a microwave.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Jan 2026
We are glad to hear that you enjoyed your stay. We regret to learn that the surroundings felt noisy during your visit. As for the microwave, it is available upon request. We appreciate your feedback and hope to welcome you again in the future.
NORSUHARNI H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Strategic and worth staying.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Jan 2026
We appreciate your feedback and are glad that our location worked well for you.
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Everything is ok, spacious room, Wi-Fi is ok, can connect close to the city. Next time I will stay here again... Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Thank you! We’re happy that everything was okay and hope to see you again soon
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The staff was friendly & big space
Find this review helpful?
Accommodation's Reply
23 Dec 2025
Thank you for leaving us a positive review about your recent stay and we hope to welcome you again soon.
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀
Find this review helpful?
Accommodation's Reply
30 Dec 2025
Thank you for the positive testimonial. We’re glad you enjoyed the spacious room and found it comfortable, which made your stay more enjoyable
furaiza a. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Very comfortable room with a very reasonable price. I want to have satay here again when I go to KK
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Dec 2025
We are glad that you had a comfortable stay and we look forward to welcoming you back soon
Ummu N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Thank you for choosing to stay with us. We hope to serve you even better on your next visit
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
The room felt like home. Clean and spacious
Find this review helpful?
Accommodation's Reply
18 Oct 2025
We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Promenade Service Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.