Promenade Service Apartment

Apartments
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

8.1

Convenient
From 1,775 verified guests reviews

What Guests Say About Their Stay

Strategic Location (15)
Friendly Staffs (1)
Comfortable Room (2)
Spacious Room (12)
Aizal A. B. A. B.
9.7
/ 10
nice room, very clean and tidy..very satisfied and I will high recommended to who want to stay at Promenande Apartment Service..
Amanda C.
9.7
/ 10
The room looks like as advertised. Clean, spacious & comfy.
Mohd M. M. R.
9.1
/ 10
I would definitely come back ! The apartment was in a great condition and clean. The price was reasonable and worth every penny! The location is strategic and you can reach your destination just by walking around town. The housekeeper was friendly and take prompt a action whenever needed. Thank you PSA!
In the Area
See Map
3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000

Main Facilities

Read More
AC
Parking
Elevator
WiFi
Promenade Service Apartment is located in area / city Kota Kinabalu. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Promenade Service Apartment

Discover More Places
3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Lobby Promenade Service Apartment
Lobby 2 Promenade Service Apartment

Discover More About Promenade Service Apartment

Home Highlights

Located at the heart of Kota Kinabalu, Promenade Service Apartment has rooms for you to stay in and is only 500 meters away from the Oceanus Waterfront Mall.

You can enjoy the comfort of your room and go to a culinary tour around the property.

Location and Nearby Attractions

There are a number of restaurants, bars, and faces that you can visit with only a 5-minute walk.

Centre Point Sabah and Warisan Square Commercial Centre are only 400 meters away as well.

The closest airport is Kota Kinabalu International Airport which is 8.4 KM away from the accommodation.

Home Features

Besides the city view, all units are also equipped with a complete kitchenette, a sofa, and a TV.

The en-suite bathrooms has a shower with free toiletries.

Some of the units even provide hairdryers and minibars.

Other Things to Note

This property offers an airport pickup service at a cost.

All facilities in Promenade Service Apartment

Lobby Promenade Service Apartment
Lobby
Bedroom Promenade Service Apartment
Bedroom
In-room Bathroom Promenade Service Apartment
In-room Bathroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour security
  • Luggage storage
  • Tours

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Car rental
  • Parking with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Photocopier

Accommodation Policy & General Information in Promenade Service Apartment

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
12:00 - 13:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Our reception counter operates 24/7.
Read All

General Information

Popular Facilities
AC, Parking, Elevator, WiFi
Check-In / Check-Out Time
14:00 - 23:59 - 12:00 - 13:00

Frequently asked question in Promenade Service Apartment

What are available facilities at Promenade Service Apartment?
There are top facilites at Promenade Service Apartment such as AC, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Promenade Service Apartment?
The standard check-in time at Promenade Service Apartment is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 13:00

More Reviews from Other Guests in Promenade Service Apartment

Overall Rating & Reviews

From 1,775 verified guests reviews
8.1
Convenient
Fantastic
326
Very Good
999
Satisfying
117
Average
333
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (15)
friendly staffs (1)
comfortable room (2)
spacious room (12)
great room (1)
See More 5
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
S***e
This is a guest profile.
8.5
/ 10
23 May 2024
Staff very friendly. Room kind of hard to find. Walkways kind of packed and only 1 person with luggage can use 1 at a time. Lighting in the room kind of yellowish. Loud noises of airplanes during night. Easy to find food. Affordable stay. Thnks a bunch!

1 liked this review

Accommodation's Reply
26 May 2024
Thank you for your valuable feedback for which we have taken note for our future improvement program. We shall look forward to having you on board again soon.
k***n
This is a guest profile.
6.5
/ 10
07 May 2024
Too bad, the environment not nice, very noisy, can't sleep well because the kids running upstairs every night. I think its not suitable for staying & overnight there. Sincerely not comfortable. My friend say that room before this is a store too keep old files.

Like this review?

Accommodation's Reply
11 May 2024
' Thank you for your feedback. But we hope to have the opportunity to serve you better in the near future.
A***r
This is a guest profile.
Leisure
10
/ 10
03 May 2024
Recommended. The building is a bit old but good and well maintained.

Like this review?

Accommodation's Reply
08 May 2024
We appreciate your feedback. Thank you for recommending our property and we hope to have the opportunity to serve you again soon.
AW
Au Wei L.
Holiday
6.2
/ 10
17 Jan 2024
Everytime I travel Kota Kinabalu I choose to stay this service apartment because it 's near to shopping mall but this time I feel abit disappointed, the room I checking is DISSATISFIED, the bed is not that clean I think or never been change the bed sheet and pillow case, because I feel itchy when I sleep on the bed and got some smell🫤and decoration noises beside my room 😵 ‍ 💫 hope the management will make some improvement for my coming trip thank you.
Read More

Like this review?

Accommodation's Reply
29 Jan 2024
We appreciate your comments for which we would use to improve the quality of our facilities and services. We hope to serve you even better in the near future.
RA
Rasdawati A.
Holiday
6
/ 10
13 Nov 2023
The room too far from lobby. Water problem- very slow and on off flowing.

Like this review?

Accommodation's Reply
27 Nov 2023
We appreciate your comments for which we would use to improve the quality of our facilities and services. We hope to serve you even better in the near future.
NE
NUR E. S. B. S.
Business
9.4
/ 10
11 Oct 2023
Worth its price! Great service & room with low price!

Like this review?

Accommodation's Reply
23 Oct 2023
We appreciate your review and look forward to the opportunity to be of service to you again soon.
AW
Au Wei L.
Holiday
9.4
/ 10
11 Sep 2023
Good service, good housekeeping and friendly reception with well intro to show room location 👍 will be repeat on next staycation.

1 liked this review

Accommodation's Reply
19 Sep 2023
Thank you for your compliments on our service team which will spur them on to continue to provide the highest level of service to our guests. We are glad to know that you have had a wonderful stay with Promenade Service Apartments and hope to welcome you back again.
Tanguy
6
/ 10
10 Jun 2023
Room was close aircon fans, small room, staff laughted when I complained.

Like this review?

Accommodation's Reply
22 Jun 2023
Thank you for giving us your feedback. We hope to be of service to you soon.
SM
Sherrye M.
Holiday
9.1
/ 10
18 Mar 2023
One apartment divide into 3 rooms. Mine with the window. Clean and big room.

Like this review?

Accommodation's Reply
05 Apr 2023
We appreciate your review and looking forward to your continued patronage.
SF
Siti F. B. M.
Holiday
8.5
/ 10
29 Nov 2022
The hostel is quite good but the floor is not in good condition and a few pieces of the floor 's tiles are damaged. Hope the management will repair as it is dangerous and might hurt our feet.

Like this review?

Accommodation's Reply
14 Dec 2022
Thank you for your feedback that would enable us to improve our service. Looking forward to serving you better in the near future.
An icon button
1
2
3
...
47
An icon button

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Promenade Service Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.