Dear Valued Guest, Warm regards from Manahan Solo Hotel, a popular hotel. Thank you for choosing us as your accommodation and for your feedback. We apologize for any inconvenience, particularly regarding your request for a room with a smoking/e-cigarette area and a king-size bed, which we were unable to provide. We understand that these are important for your comfort during your stay. However, upon your arrival, all rooms with these amenities were fully booked, making it impossible to fulfill your request. We will take this feedback into consideration to improve our communication and service in the future, ensuring that information about room availability is communicated more clearly. Once again, we apologize for any inconvenience and look forward to welcoming you back for a better experience. Sincerely, Khusvatus Solikin, Hotel Manager