Dear Our Beloved Guest, Thank you for your thoughtful review. We are delighted to hear that our location near the Ancol area was convenient for your visit. It is also a pleasure to know that you appreciated our spacious rooms, modern facilities, and the friendliness of our staff. Your recommendation means a great deal to us, and we look forward to welcoming you again in the future. Best regards, Dadi Mulyadi General Manager

Dear Mr. Reza R., Thank you for your review. We apologize for the inconvenience you experienced regarding the noise from the adjacent room, the condition of the shower faucet, and the view not meeting your expectations. These did not reflect the standards of service we strive for. We have taken your feedback into consideration, particularly regarding improving soundproofing and conducting more thorough inspections of room amenities. The relevant team will immediately follow up on the shower faucet condition to prevent recurrence. We greatly appreciate your concern and hope to have the opportunity to welcome you back to Discovery Uncall with a better experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Ryan N., Thank you for your detailed and positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the soundproofing of the rooms, and that you enjoyed the variety and taste of our breakfast. Your compliments on our spacious and well-maintained swimming pool also mean a great deal to us. Your feedback and support motivate our entire team to continue striving to maintain and improve the quality of our services and facilities. We hope to welcome you back to Discovery Ancol for another memorable stay in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and your trust in us. We are delighted to know that your stay at Discovery Uncall was memorable and enjoyable. Your support motivates us to continue providing the best service. We look forward to welcoming you back for a third time and hope to provide an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that your children enjoyed their stay at Discovery Uncall and that you were pleased with the friendliness of our staff and the cleanliness of the rooms. Your compliments encourage us to continue striving to maintain and improve the quality of our services and facilities. We hope to welcome you and your family back for another memorable stay in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and for choosing Discovery Uncold for your stay. We are delighted to hear that your stay was satisfactory and that our team was able to handle the lost items quickly and efficiently. This demonstrates our commitment to providing the best service to all our guests. We appreciate your trust and hope to welcome you back soon for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your feedback and suggestions. We are delighted to know that our hotel is a suitable choice for family vacations with children. We are committed to providing family-friendly facilities and services so that all guests, especially children, can enjoy a comfortable and fun stay. We hope to welcome you and your family back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Choi Runnisa A., Thank you for choosing us for your second stay. We apologize if your previous room experience did not meet your expectations. Your feedback is valued, and we will work to improve the quality and availability of our rooms for the comfort of all our guests. On your next stay, we will do our best to provide you with an even better room. If you have any special requirements, please let us know before your arrival so we can assist you as best as we can. We look forward to welcoming you back again for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Our Beloved Guest, Thank you for your kind review. We are delighted to hear that you found our staff friendly and enjoyed our convenient location near Dunia Fantasi, as well as our child-friendly facilities. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering excellent service. We look forward to welcoming you and your family back for another enjoyable stay at Discovery Ancol. Best regards, Dadi Mulyadi General Manager

Dear Valued Guest, Thank you for your review. We are pleased to hear that you felt comfortable and enjoyed the child-friendly atmosphere, the clean and warm swimming pool, and the morning activities. Regarding the issues with the smart TV and Netflix access, as well as the inadequate water pressure, we have informed you of these and will take them into consideration for future improvements. Thank you for your feedback. We hope to welcome you back again for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Mega S., Thank you for choosing Discovery Uncall for your second stay. We are delighted to hear that your experience was as enjoyable as always. Our proximity to Dunia Fantasia theme park is a great advantage, especially for families. We are glad you enjoyed our child-friendly atmosphere and delicious food. We look forward to welcoming you back for another memorable stay. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Filla A. Thank you for your kind review. We’re delighted to hear that you love our hotel and found it kids-friendly. Our location near Ancol Beach is indeed one of the highlights for guests seeking a relaxing stay by the sea. We look forward to welcoming you and your family back for another enjoyable stay. Best regards, Dadi Mulyadi General Manager

Dear Ms. Nurhaida L.T yang terhormat, Thank you for your kind review. We are delighted to know that our hotel is suitable for a family vacation and that our location, with its proximity to the Wara Wiri bus shelter, added convenience to your stay. Your feedback is truly appreciated and motivates us to continue providing a comfortable and enjoyable experience for all our guests. We look forward to welcoming you and your family again in the future. Warm regards, Dadi Mulyadi General Manager

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during your stay, particularly the issue with the bathroom door that could not be locked and the fact that our staff did not follow up despite your request. This is not the standard of service we expect, and we will take this matter seriously and investigate it with the relevant team. Furthermore, we are sorry about your negative experience regarding the limited and unappetizing food menu, as well as the lack of assistance from our staff with your luggage in the lobby. All your feedback is invaluable in helping us improve the quality of our service in the future. We hope you will give us the opportunity to welcome you back again with better service. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Lailatul G., Thank you for your review. We are pleased to hear that your overall stay was positive. However, we apologize for the inconvenience you experienced due to the first-floor renovations, which affected the scent in your room and also resulted in a less-than-ideal view. Your feedback is very important to us and will be taken into consideration for future improvements, both in terms of managing the renovation area and enhancing the overall guest experience. We look forward to welcoming you back again for a better experience next time. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Kurniawati, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness and courtesy of our staff, as well as the cleanliness of the well-maintained hotel. Providing comfort to all our guests is our top priority. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Fauzull R., Thank you for your review. We are pleased to hear that Discovery Ancol's location in the Ancol area allows you to conveniently explore and enjoy the surrounding attractions. We hope to welcome you back again on your next visit. Sincerely, Dadi Mulyadi, General Manager