How many rooms are available at Discovery Ancol?

Discovery Ancol has 257 rooms in total.

Does Discovery Ancol provide parking?

Yes, Discovery Ancol provides parking. Please confirm details directly with the hotel.

Does Discovery Ancol have a swimming pool?

Yes, a swimming pool is available at Discovery Ancol.

What do past guests say about Discovery Ancol?

Discovery Ancol is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

THB | EN

Support

Search Hotels

Discovery Ancol

Name: Discovery Ancol
Address: Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430, Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Jakarta, 14430, Indonesia
Rating: 8.2

Hotels

Preferred Partner

Finding rooms for you...

8.2

/10

Very Good

7,303 reviews

What Guests Say About Their Stay

Family Friendly (338)

Room Space (322)

Staff Friendliness (319)

Hotel Area (309)

Dewi A.

10.0

/ 10

Very recommended hotel at Ancol. Everything is very good and nice. Thank you

E***n

10.0

/ 10

A very kid-friendly hotel, with plenty of facilities and activities for children. Breakfast is varied. The interior is beautiful, especially with a mini Borobudur temple, where children can explore and learn.

See original

L***a

10.0

/ 10

Friendly staff, clean rooms. Every time I go to Ancol, I always stay at Discovery. Thank you for your service 🫶

See original

L***i

10.0

/ 10

Spacious and well-equipped. All the staff are friendly and informative. The layout is excellent. The facilities are very complete, making it perfect for a family vacation, especially with small children. It's also close to the bus stop. A pleasant experience.

See original

N***l

8.8

/ 10

Lots of activities for the kids, a short but fun vacation. Request a greeting on the mirror and have it made to order, with the addition of a cake and a letter 🤗

See original

In the Area

See Map

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Discovery Ancol is located in area / city Ancol. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Discovery Ancol

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Discovery Ancol

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Discover More Places

Discover More About Discovery Ancol

Location

Discovery Ancol is located in area / city Ancol.

About Discovery Ancol

Amid the hustle and bustle of Jakarta, Discovery Hotel Ancol stands as a premium accommodation offering comfort and tranquility for an unforgettable stay. Located just steps away from the beach and Dunia Fantasi (Dufan), it’s an ideal destination for both leisure and business travelers.

Discovery Hotel Ancol is a 4-star hotel that offers excellent service with a wide range of modern, high-quality facilities. The property features 257 rooms and well-equipped business meeting spaces.

Located in the Ancol area, this hotel is not only perfect for a relaxing vacation, but also ideal for banquets or business meetings. The staff at Discovery Ancol are proficient in English and Indonesian, making communication easy and convenient for both local and international guests.

Each room at Discovery Hotel Ancol Jakarta is artistically and modernly designed. Guests can choose from various room types: Superior, Premier, Junior Suite, Deluxe Suite, Grand Premier Suite, Executive Suite, Discovery Suite, and the largest and most luxurious option—the Presidential Suite.

All rooms are equipped with exclusive mattresses and pillows, ensuring a restful and comfortable night's sleep. Guests can also enjoy free Wi-Fi access, allowing them to stay connected at all times.

The in-room amenities are designed to provide a memorable experience. Each room features air conditioning, a safety deposit box, refrigerator, work desk with stationery, minibar, tea/coffee maker, telephone, newspaper, and a flat-screen TV with international channels. The bathroom includes slippers, complimentary toiletries, hot and cold shower, and a hairdryer.

Discovery Hotel Ancol also offers three distinct dining venues for a delightful culinary experience. At Kemang Resto, you can savor the best of traditional Betawi dishes while enjoying views of Dufan. Light snacks and refreshing drinks are also available at Lobi Lobi Lounge, which is open 24 hours a day.

Other facilities include an outdoor swimming pool, fitness center, wellness center, and spa. The hotel also provides an airport shuttle service, so you won’t need to worry about transportation to or from the airport.

Located in the heart of Taman Impian Jaya Ancol, the hotel boasts a strategic location—close to many tourist attractions, shopping centers, and public facilities. Dufan is only 100 meters away. You can also take your family to explore the wonders of the underwater world at Seaworld Indonesia, just 1.3 km away. Or, visit the Jakarta History Museum (only 2.2 km away) to introduce your children to Indonesia’s rich culture and heritage.

A visit to Jakarta wouldn’t be complete without a trip to the National Monument (Monas), just 5.5 km from the hotel. Other notable landmarks such as Istiqlal Mosque, the National Museum, Bundaran HI, and Tanah Abang Market are all located within a 7 km radius.

With its complete, modern, and premium facilities, combined with a prime location, Discovery Hotel Ancol is the perfect choice for your leisure or business trip.

All facilities in Discovery Ancol

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Family room
Non-smoking room
Swimming pool
Recreation room
Smoking area

Things to Do

Children play area
Fitness center
Massage
Outdoor pool
Spa

Hotel Services

Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Business Facilities

Business center
Meeting facilities

Nearby Facilities

ATM/Banking
Shops

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Kids club

Transportation

Area shuttle

Food and Drinks

Breakfast

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Discovery Ancol

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price

Extra Breakfast

Accommodation charges IDR 217,800/guest for extra breakfast.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Discovery Ancol	257
Number of floors in Discovery Ancol	9
Another facilities in Discovery Ancol	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Discovery Ancol

What are available facilities at Discovery Ancol?

There are top facilites at Discovery Ancol such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Discovery Ancol?

The standard check-in time at Discovery Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Discovery Ancol provide breakfast?

Yes, Discovery Ancol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Discovery Ancol?

Discovery Ancol is a 4.0-star hotel.

How many floors does Discovery Ancol have?

Discovery Ancol has 9 floors.

See All

More Reviews from Other Guests in Discovery Ancol

Overall Ratings & Reviews Discovery Ancol

Traveloka (7,245)

Other sources (58)

8.3

Very Good

From 7,245 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.2

People often mention about Discovery Ancol

All

Family Friendly (246)

Staff Friendliness (231)

Room Space (220)

Bedroom (219)

Hotel Area (214)

Taste (212)

Variety (207)

Bathroom (206)

Ambiance (205)

Surroundings (197)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Discovery Ancol

Number of reviews per page

Customer reviews

ryo n.

Staycation

8.4

/10

Reviewed 4 day(s) ago

Overall, the service was good, but the bathroom cleanliness could be improved. When I checked in, the bathroom smelled of urine, and the TV was an old model and small, not a smart TV. This could be improved in the future.

See original

Find this review helpful?

Accommodation's Reply

04 Aug 2026

Dear Mr. Ryo, Thank you for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our overall service. We apologize for the uncomfortable bathroom conditions upon your arrival. We understand that cleanliness is a crucial aspect of your stay, and we are saddened that it did not meet your expectations. We have followed up on your feedback with the relevant department head to assess and prioritize ensuring that our cleanliness standards are always maintained. Additionally, we appreciate your feedback regarding the in-room television facilities. We commend your suggestion and will take it into consideration to improve the quality of our amenities and comfort for all our guests. We appreciate your trust and hope to welcome you back to Discovery Hotel Ancol to provide you with an even more comfortable and memorable stay. Sincerely, Frith Siahan, General Manager

See original

Verified Traveler

Business

10.0

/10

Reviewed 6 day(s) ago

Fun and effective on the heart.. Wee

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that your stay was pleasant and memorable. Such reviews are an encouragement to our entire team to continue providing the best possible service. We hope to welcome you back to Discovery Hotel Ancol soon and provide you with even more memorable moments on your next stay. Sincerely, Frith Siahan, General Manager

See original

I Nyoman S.

Business

10.0

/10

Reviewed 7 day(s) ago

suitable and stable, satisfactory service, friendly staff and complete equipment

See original

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Mr. Komang, Thank you for choosing Discovery Hotel Ancol as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to hear that your stay met your expectations. We are pleased to hear that our service, the friendliness of our staff, and the facilities we provided made your stay comfortable. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you again to Discovery Hotel Ancol, whether for business or leisure. Sincerely, Frith Siahan, General Manager

See original

Andhika

Leisure

9.4

/10

Reviewed 1 week(s) ago

The hotel met expectations and was luxurious. The staff were kind, friendly, and helpful. The facilities are complete, making it suitable for families. The entrance is located in the Ancol Beach area. My suggestion is that the Ancol access fee should be free, as we'll be staying at a hotel in the Ancol area. Thank you.

See original

2 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear Ms. Anthika, Thank you for taking the time to share your experience at Discovery Hotel Ancol. We are delighted to hear that our hotel met your expectations and that you were impressed with the service from our team, the comprehensive facilities, and the warm and comfortable atmosphere perfect for a family vacation. Such reviews encourage us to continue striving to provide the best possible experience for all our guests. Thank you also for your feedback regarding the Ancol access fee. We understand your desire for greater convenience and we greatly appreciate this suggestion. We will take it into consideration and forward it to the relevant department for future evaluation. We look forward to welcoming you and your family back to Discovery Hotel Ancol for an even better stay. Sincerely, Frith Siahan, General Manager

See original

Verified Traveler

Leisure

6.7

/10

Reviewed 1 week(s) ago

We came around 1:00 PM to register and if possible for an early check-in. We were told by the receptionist that we would be contacted if the room was available. However, we came back around 4:00 PM and there was a long queue at the receptionist. It turns out we had to register again from the beginning. We are disappointed to find out that our initial registration was not processed at all.

Find this review helpful?

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your check-in process. We understand how frustrating it must have been to arrive early, complete the initial registration, and then have to repeat the entire process after returning, especially while facing a long queue at the Front Desk. This is certainly not the seamless arrival experience we strive to provide. Please rest assured that your feedback has been shared with our Front Office team for immediate evaluation. We will review our early check-in registration and communication procedures to ensure that similar situations can be prevented in the future and that guests receive clearer updates regarding their room status. We truly appreciate your patience and valuable feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back to Discovery Ancol Hotel and provide you with the smooth and enjoyable stay you rightfully expect. Warm regards, Frieth Siahaan General Manager

t***a

8.8

/10

Reviewed 1 week(s) ago

A few words of advice for the staff and security guards: if guests want to take photos, they should offer before they ask or call. It's a shame I had to search and call repeatedly for photos, even though photos uploaded by guests would be powerful and free marketing for the hotel. The lobby is very nice, the swimming pool is also nice, but the rooms don't match the luxurious facilities. The rooms have no carpet at all, so they are very cold and sticky to the touch. The bedcovers are starting to wear out. I think the hotel rooms need to be updated first, since guests stay in the rooms, not the lobby.

See original

1 people find it helpful

Accommodation's Reply

01 Aug 2026

Dear Valued Guest, Thank you so much for sharing your valuable experience and feedback. We are delighted to hear that you enjoyed the lobby design and pool facilities. However, we regret that the condition of your room and the service did not meet your expectations. Your compliments to the staff and security team for enthusiastically taking photos for you are invaluable to us. We recognize that every moment we share with our guests is a way for us to show our gratitude and is an important part of the hotel's promotional activities. We will share your feedback with all staff and strive to respond more quickly and efficiently to improve the quality of our service. We understand your concerns regarding the condition of the room, such as the uncomfortable flooring, the need for a change of linens, and the need for improvements to the in-room amenities. We will forward these comments to the relevant departments and incorporate them into our assessment and planning for amenities improvements, just as we are committed to improving the quality of our common areas. We will do our best to provide you with the best possible room experience. Thank you again for your valuable feedback. We will do our utmost to ensure you have a comfortable and memorable stay at Angkor Discovery Hotel in the future. Thank you, Sincerely, Preet Sheehan, General Manager

See original

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Hotel Classic, reception service needs to be improved, to be friendlier.

See original

Find this review helpful?

Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your review of your stay at Discovery Hotel Ancol. We are delighted to hear that you had a positive experience with our hotel and apologize if the service from our front desk team did not meet your expectations. We have noted your feedback regarding the unfriendly service of the front desk staff and will use it to evaluate and advise our team in order to provide even more friendly, warm, and professional service to all guests. Thank you for your valuable feedback. We hope to welcome you back to Discovery Hotel Ancol again and provide you with an even better experience on your next stay. Sincerely, Frith Siahan, General Manager

See original

Devi O. P.

10.0

/10

Reviewed 2 week(s) ago

Very nice hotel, service is also very good.

See original

Find this review helpful?

Accommodation's Reply

27 Jul 2026

Dear Mr. Davy, Thank you for your review and compliments on Discovery Hotel Ancol. We are delighted to hear that you enjoyed your stay with us and were satisfied with the quality of service our team provided. Such positive reviews are a great encouragement to all our staff to continue providing the best possible service to all guests. We appreciate your trust in choosing Discovery Hotel Ancol and we hope to welcome you back in the future for another memorable or even better stay. Sincerely, Frith Siahan, General Manager

See original

I***l

Staycation

10.0

/10

Reviewed 2 week(s) ago

Make yourself comfortable with the facilities available at the hotel.

See original

Find this review helpful?

Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Hotel Ancol. We are delighted to hear that our amenities made you feel comfortable and at home during your stay. Such compliments motivate our entire team to continue striving to provide the best possible experience for all our guests. We are very grateful for your trust in choosing Discovery Hotel Ancol and hope to welcome you back soon for another memorable, or perhaps even better, stay. Sincerely, Frith Siahan, General Manager

See original

Budi I.

6.0

/10

Reviewed 2 week(s) ago

The worst hotel management ever. Every time you enter the hotel you have to pay, even the rental driver and car have to be paid per person. Not only that, if you leave the hotel and leave something behind, you still have to pay again to enter. This hotel is really bad, @35k. If you bring your family, just calculate how much you have to pay plus the car and driver. At 11 PM, the entrance near the hotel is closed, the hotel phone is unavailable, you are told to go around through the other door which is very far away. There is no pick up at the gate. This is the first time paying for a hotel, even getting in is difficult. Be careful, not recommended.

See original

3 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Mr. Budi, Thank you for taking the time to share your experience. We apologize for any inconvenience you may have experienced during your stay at Discovery Hotel Ancol. We understand that Ancol's access policies, including vehicle fees and visitor fees, may cause inconvenience if not clearly communicated. We would like to inform you that access fees are determined by the Ancol Area Management and are outside the hotel's control. However, we acknowledge our responsibility to provide clear information to all guests prior to arrival. Regarding the nighttime access issue, we also regret your experience. Your feedback concerning assistance from our team and hotel access will be taken seriously and reviewed by the relevant teams to improve our services and communication. We apologize again for any inconvenience. We greatly appreciate your feedback, as it helps us continuously improve the quality of our service. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Sincerely, Frith Siahan, General Manager

See original

P***t

Leisure

6.6

/10

Reviewed 2 week(s) ago

Dear Discovery, room 357 on the third floor is completely unfit for rent. There's a second-hand door, a metal door that looks like an unused emergency exit, in the room. It was a terrible experience sleeping in room 357.

See original

3 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had during your stay in room 357. We understand that this situation disrupted your comfort and made your stay less enjoyable. Regarding the iron door in the room, please be informed that the access to the balcony was closed for security reasons. However, we are aware that the presence of this door may have affected your comfort and perception of the room. Therefore, we are continuously considering and improving this aspect. We have forwarded your feedback to the relevant team for evaluation so that we can further improve the condition of the rooms and guest comfort. We greatly appreciate your feedback and hope to have the opportunity to welcome you back in the future for an even better stay experience. Sincerely, Frith Siahan, General Manager

See original

Agus Y.

9.7

/10

Reviewed 2 week(s) ago

Good facilities, clean, just no welcome drink.

See original

Find this review helpful?

Accommodation's Reply

24 Jul 2026

Dear Mr. Agus, Thank you for taking the time to write a review about your stay. We are delighted to hear that you were satisfied with the facilities and cleanliness of our hotel. We also appreciate your suggestion regarding the welcome drink. This feedback is invaluable to us as it helps us further improve the quality of our service. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Frith Siahan, General Manager

See original

a***s

8.7

/10

Reviewed 2 week(s) ago

Thank you for decorating according to request ❤️ The hotel is nice, nice near Dufan. Unfortunately the bathroom smells. Amenities like soap and shampoo are also not good, making skin and hair dry. Breakfast if bought separately is expensive 200 thousand, better to book a room that includes breakfast. The breakfast has a lot of variations. The taste is quite okay, the potatoes are very dry, the snapper is also lacking. But the chicken and dessert are delicious. For those who bring children will be very satisfied, the children's pool is spacious and there is a slide. There are outdoor and indoor playgrounds too, for the indoor playground there is Roblox on PC and there is PS. The wifi is slow. So the data package is full while here. The TV is also small, not okay with the distance of the TV to the bed that much. The staff are friendly, especially the restaurant staff and the security guard. But some of the receptionists are a bit grumpy, some also answer perfunctorily when asked questions like they are incomplete (yesterday I only asked about Bank Mega discounts). Overall good, but to be called a 4-star hotel it's a bit lacking.

See original

Find this review helpful?

Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Thank you for taking the time to write such a detailed review of your stay at Discovery Hotel Ancol. We are delighted to hear that the room decor met your expectations and that your family enjoyed our facilities, such as the children's pool, playground, varied breakfast options, and the friendliness of our staff, especially the restaurant staff and security personnel. We will pass on your compliments to the entire team as a driving force for providing the best possible service. However, we apologize for some aspects that did not meet your expectations, such as the unpleasant odor in the bathroom, the quality of amenities, Wi-Fi speed, TV size in the room, and the inconsistent service experience at the reception desk. We have noted your feedback regarding the quality of some breakfast menu items and will forward it to the relevant team for evaluation and improvement. We greatly appreciate such constructive feedback, as it helps us continuously improve the quality of our facilities and services to provide a better stay experience for all our guests. Thank you again for your trust in choosing Discovery Hotel Ancol. We sincerely hope to welcome you and your family back again in the future for an even better experience. Sincerely, Frith Siahan, General Manager

See original

M***e

Staycation

8.4

/10

Reviewed 2 week(s) ago

The room was spacious, but the floor felt dirty and sandy. The towels and sheets weren't perfectly white (they had stains, even lipstick stains and black spots like mold). Otherwise, it was safe, the food was okay, and it was close to Dufan and the Gate 6 entrance (if I'm not mistaken). The location is excellent. It's best to bring your own extra sheets.

See original

1 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your spacious room, the hotel's convenient location near the Dufan entrance, and our dining options. We apologize for any inconvenience you experienced regarding the cleanliness of the floors, towels, and linens. Your feedback is very important to us and has been forwarded to our housekeeping team to assess and improve our cleanliness standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to welcome you back in the future and provide you with an even more comfortable and memorable stay. Sincerely, Frieth Siahaan, General Manager

See original

Verified Traveler

8.3

/10

Reviewed 2 week(s) ago

This was our first time staying at this hotel. We booked with special requests to celebrate our wedding and my husband's birthday. Unfortunately, our requests weren't met. We wanted a room on a high floor, but it wasn't available due to renovations. We understand the reason, but at least the receptionist should have informed us beforehand, as it was already listed in the special requests. The room next to us was also under renovation, so the smell was unpleasant and the room smelled less pleasant. On the plus side, we received a polite staff member. The food was delicious and varied, and the facilities were excellent. Thank you

1 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We were honored to be part of your wedding celebration and your husband's birthday. We sincerely apologize that we were unable to fulfill your special requests and that you were not informed in advance about the room availability due to the ongoing renovations. We also regret the inconvenience caused by the renovation work nearby and the unpleasant smell you experienced. Your feedback has been shared with our team so we can improve our communication and guest experience in similar situations. On a positive note, we are delighted to know that you appreciated our courteous staff, the variety and quality of our food, and our facilities. Your kind words are truly appreciated and will be shared with the team. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more memorable and seamless stay. Warm regards, Frieth Siahaan General Manager

I***a

9.7

/10

Reviewed 2 week(s) ago

The hotel is suitable for children, clean, fragrant, and the service is good 👍

See original

Find this review helpful?

Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Thank you so much for your wonderful review. We are delighted to hear that you and your family enjoyed your stay at our hotel, especially regarding the cleanliness, comfort, pleasant atmosphere, and excellent service. The comfort and happiness of all our guests is always our top priority, especially as this is a fun place for families and children. Your compliments motivate our entire team to strive to provide the best service with care and warmth. We hope to welcome you and your family back for another wonderful stay in the future. See you soon, and thank you for choosing our hotel. Sincerely, Frith Siahan, General Manager

See original

NEIDA D. A.

9.7

/10

Reviewed 2 week(s) ago

I'll stay again next time. The receptionist was friendly and informative. Kids-friendly.

See original

Find this review helpful?

Accommodation's Reply

22 Jul 2026

Dear Mrs. Neda, Thank you for your review and trust. We are delighted to hear that you enjoyed your stay with us and were satisfied with the friendly and informative service from our reception team. We are also pleased to hear that our hotel's atmosphere and facilities are family-friendly and child-friendly. We are pleased to learn that you plan to stay with us again. We hope to welcome you and your family back for another comfortable and memorable stay. Sincerely, Frith Siahan, General Manager

See original

Rendi k.

Staycation

8.5

/10

Reviewed 3 week(s) ago

Why is the air conditioning in this room so hot? There's a lot of renovation going on. The gym and tennis courts are being renovated. The swimming pool is still there, though.

See original

Find this review helpful?

Accommodation's Reply

22 Jul 2026

Dear Mr. Randy, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you experienced regarding the air conditioning temperature in your room and the ongoing renovations during your stay. We will take your feedback into consideration to further improve our facilities and service quality. The ongoing renovations are part of our ongoing efforts to provide better facilities for all our guests. We are pleased to hear that you enjoyed swimming during your stay. We look forward to welcoming you back in the future for an even more comfortable and enjoyable stay. Sincerely, Frith Siahan, General Manager

See original

Bambam R.

8.5

/10

Reviewed 3 week(s) ago

If I go to Dufan, I'll come here again

See original

2 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Mr. Bambam, Thank you for your review and trust. We are delighted to know that our hotel was your choice during your visit to Duphan. It is a pleasure and an honor for us that you plan to stay with us again each time you visit Duphan. We hope that on your next visit, we can provide you with an even more comfortable, enjoyable, and memorable stay. Sincerely, Frith Siahan, General Manager

See original

E***h

8.8

/10

Reviewed 3 week(s) ago

Very friendly staff, child friendly pool.

See original

2 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the friendliness of our staff and our children's pool. Your positive feedback encourages us to continue striving to provide the best service to all our guests. We hope to welcome you and your family back for another enjoyable vacation. See you soon! Sincerely, Frith Siahan, General Manager

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.