Overall Ratings & Reviews Aryaduta Manado

Traveloka (6,171)
Other sources (113)
8.5
Very Good
From 6,171 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Aryaduta Manado
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Distance to City Center (143)
Staff Friendliness (133)
Bedroom (129)
Accessibility (122)
Ambiance (122)
Room Space (110)
Bathroom (109)
Surroundings (103)
Variety (102)
Taste (97)
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Traveler Reviews Aryaduta Manado

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Customer reviews
Tiara L.
icon-Staycation
Staycation
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8.8
/10
Reviewed 2 day(s) ago
The hotel is nice and spacious, but the interior could use a facelift. The food is good but lacks variety.
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Syaiful H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The hot water takes a long time to come out and is not hot enough.
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Mario B.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly and helpful upon check-in. Thank you.
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F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Aryaduta Manado Hotel, everything is good 🙏
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 1 week(s) ago
The staff are very welcoming, but the hotel is highly outdated and needs a refresh. While not completely filthy, there are noticeable stain marks everywhere—on the furniture, sofa, sheets, and shower curtains. Housekeeping also needs improvement, as I found hair on the floor and had to flush leftover toilet paper upon arrival. Great service, but the room itself needs deep cleaning and an upgrade.
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The staff was friendly, the room was nice and clean. The view from the window was straight out to the pool and the ocean, so beautiful ✨
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Accommodation's Reply
16 Sep 2026
Dear Valued Guest, Thank you for choosing ARYADUTA Manado and for taking the time to share your delightful review. We are thrilled to hear that you enjoyed our friendly staff, clean and comfortable rooms, and especially the beautiful window view overlooking our swimming pool and the sea. Providing our guests with memorable sights and warm hospitality is always our top priority. It was an absolute pleasure hosting you, and we look forward to welcoming you back for another wonderful stay in the near future! Warm regards, Oliv Darisa Front Office Manager
E***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Overall, it's great. I wish the food could be more varied. Other than that, everything's great. Nice view, great location.
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Accommodation's Reply
16 Sep 2026
Dear Valued Guest, Thank you for choosing ARYADUTA Manado for your recent leisure stay and for sharing your feedback with us. We are delighted to hear that you had an overall great experience and enjoyed our scenic views and prime location. We also appreciate your constructive note regarding our food selection. Your suggestion for more menu variety has been shared with our culinary team as we continuously work to enhance our dining options. Thank you again for your valuable review, and we look forward to welcoming you back for an even better stay in the future! Warm regards, Oliv Darisa Front Office Manager
s***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly staff. Comfortable atmosphere. The proximity to Siloam Hospital makes it easier to get treatment.
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Accommodation's Reply
15 Sep 2026
Dear Valued Guest, Thank you for choosing ARYADUTA Manado during your visit to the city and for taking the time to share your kind feedback. We are glad to hear that our friendly staff and comfortable atmosphere provided you with a pleasant stay. We are also pleased that our convenient location near Hospital added ease to your medical journey. Wishing you good health and a smooth recovery. It was a pleasure hosting you, and we hope to welcome you back again for a restful stay in the future. Warm regards, Oliv Darisa Front Office Manager
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The staff is friendly and you can leave your belongings. The swimming pool isn't very clean.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you so much for choosing ARYADUTA Manado and for giving us a wonderful rating! We are delighted to know that you appreciated our friendly staff and our luggage storage assistance. However, we apologize for the condition of our swimming pool during your visit. Maintaining clean and enjoyable facilities is very important to us, and our recreation and maintenance teams have since conducted extra cleaning and re-checked our pool filtration schedules to ensure water clarity at all times. Thank you for sharing your feedback, as it helps us maintain our quality standards. We look forward to welcoming you back for an even better stay in the future! Warm regards, Oliv Darisa Front Office Manager
G***e
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
Access to the room is too complicated, Wi-Fi is sometimes on and sometimes off.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us at ARYADUTA Manado. We sincerely apologize for the inconvenience you experienced with the room access process and the intermittent Wi-Fi connection. Seamless access and reliable connectivity are essential for a comfortable stay, and we regret that these aspects fell short of your expectations. Please be assured that our IT and engineering teams have checked the Wi-Fi access points in your area to restore stable connectivity, and our front desk team has been reminded to offer clear guidance on keycard access to make entry effortless for our guests. We truly appreciate your feedback as it helps us improve our guest experience, and we hope to welcome you back for a smoother stay in the future. Warm regards, Oliv Darisa Front Office Manager
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Overall, it was quite enjoyable. The food was delicious and varied. However, the room next to ours was very noisy, and the sound could be heard inside. It was quite annoying.
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Accommodation's Reply
09 Sep 2026
Dear H***y, Thank you for reviewing your recent stay at ARYADUTA Manado. We are pleased that you enjoyed our food and found your stay pleasant overall, though we regret the noise disturbance from the adjacent room. We appreciate you bringing this to our attention, as ensuring guest comfort and quiet stays remains our priority. Thank you for staying with us, and we hope to host you again soon for an improved experience. Warm Regards, Oliv Darisa Front Office Manager
Falen K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the room facilities are satisfactory.
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Accommodation's Reply
31 Aug 2026
Dear Ms. Falen, Thank you for taking the time to share your feedback following your recent stay at ARYADUTA Manado. We are delighted to hear that you experienced friendly service from our staff and found our room facilities to your satisfaction. Providing a comfortable and pleasant environment for our guests is always our priority. We truly appreciate your positive review and look forward to welcoming you back again soon. Warm regards, Oliv Darisa Front Office Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
Strategic location close to the area. Friendly staff & pretty good food. Unfortunately the room facilities are far from expectations. The water is dirty, the bathtub also feels reluctant to touch. The soap and shampoo dispensers are very difficult to pump. The sofa looks dirty. There are even several small cockroaches running around on the floor & chairs. One of the reasons for choosing this hotel is because of the swimming pool facility but it looks dirty from the room so I canceled swimming. Maybe the concept may be classic but in my opinion this is not classic but rather like an old building that needs maintenance.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for reviewing your stay at ARYADUTA Manado. We are pleased to know you enjoyed our location, hospitable staff, and food, but we sincerely apologize for failing to meet your expectations regarding room maintenance and cleanliness. Please rest assured that your concerns—including the water quality, bathtub, soap dispensers, sofa stains, pest issue, and pool maintenance—have been forwarded directly to our Executive Housekeeper and Chief Engineer for immediate corrective action and deep servicing. We take property upkeep very seriously and are taking necessary steps to refresh and maintain our facilities. We hope to earn back your trust on a future visit. Sincerely, Oliv Darisa Front Office Manager
Eka S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 3 week(s) ago
Unfortunately, I didn't snap any pictures during my stay. I turned on the hot water tap at the sink to wash my face, but the water that came out was extremely dirty and looked like rusty water. The same thing happened with the shower. The hot water also came out rusty. I was staying in Room 740. Some of the equipment in the room, such as the chair and ironing board, was also in very poor condition and does not seem suitable for use anymore. I do not understand why items in this condition were still being used in a hotel. The cleanliness of the room also needs more attention. When I checked in, the bed linen did not appear to have been changed after the previous guest checked out. There were still lipstick stains, and both the sheets and blanket were dirty. After I called to report the issue, a housekeeping staff member did come to the room and assist me, which I appreciate. However, I believe these issues should have been checked and addressed before a guest checks in. Guest comfort and cleanliness should be properly maintained.
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Accommodation's Reply
04 Sep 2026
Dear Eka S., Thank you for sharing your feedback following your recent stay in Room 740 at ARYADUTA Manado. We offer our sincerest apologies for the unacceptable experience you encountered. Having rusty hot water from the sink and shower, worn room furnishings, and soiled linen falls far below the high standards of cleanliness and quality we strive to maintain. While we are glad our housekeeping team responded to assist you, we fully agree that these checks should always be thoroughly completed prior to your arrival. Please rest assured that we have taken immediate corrective action regarding Room 740. Our engineering team has flushed and serviced the water lines to clear all discoloration, the worn chair and ironing board have been removed for repair and replacement, and our housekeeping management has reinforced our pre-arrival inspection protocols to ensure all linens are spotless. Thank you for bringing these matters to our attention, as your feedback directly helps us drive operational improvements. We hope to have the opportunity to welcome you back for a seamless and much-improved stay in the future. Warm regards, Oliv Darisa Front Office Manager
Angga K.
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
My room had a water problem. I've reported it to the front desk three times, but no one has come. The bathroom, both shower and sink, had a very low water flow, barely enough for regular water and only enough for hot water, making it difficult to shower. It's a shame that Aryaduta's quality is like this.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Angga, Thank you for sharing your feedback on Traveloka regarding your recent stay at ARYADUTA Manado. Please accept our sincere apologies for the issues you experienced with the water pressure in your room and, more importantly, for our front desk and maintenance team's failure to follow up after you reported the problem three times. This level of service does not reflect our standard of hospitality, and we completely understand your disappointment. We have raised your feedback directly with our engineering and front office management teams to address the water supply issue immediately and to ensure our responsiveness to guest reports is strictly enforced. We deeply value your feedback, as it allows us to correct our shortcomings. We hope to have the opportunity to welcome you back in the future and provide you with the seamless experience you rightfully expect from ARYADUTA Manado. Warmed Regards, Oliv Darisa Front Office Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel staff at the reception were very friendly when explaining things, making it easy to check-in.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Thank you for sharing your feedback following your recent stay at ARYADUTA Manado. We are delighted to hear that our reception team provided friendly and helpful service, making your check-in process smooth and effortless. Providing seamless hospitality is always our top priority. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Oliv Darisa Front Office Manager
m***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best recommendation, very comfortable and enjoyable and the staff are very friendly, thank you to Ka Harli who has served us very well. Next time will stay here again 🥰
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you so much for your wonderful review and high recommendation of ARYADUTA Manado. We are thrilled to hear that you had such a comfortable and enjoyable stay with us. We will be sure to pass along your special recognition to Harli—they will be delighted to know their attentive service made your visit so memorable! It was a true pleasure hosting you, and we eagerly look forward to welcoming you back for another great stay soon. Warm regards, Oliv Darisa Front Office Manager
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
suitable for a vacation or staycation with bestie
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you so much for your wonderful review and recommendation! We are delighted to know that ARYADUTA Manado was the perfect spot for your getaway and staycation with your best friend. Creating memorable, enjoyable moments for our guests is always our top priority. We look forward to welcoming you and your friends back for another relaxing stay soon! Warm regards, Oliv Darisa Front Office Manager
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Yanti R. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The staff is friendly, the food is great! Even though it's an older hotel, the service is still great.
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Accommodation's Reply
16 Aug 2026
Dear Ms. Yanti R. M., Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you enjoyed our food and that our friendly staff provided you with great service throughout your stay. Your continuous support means a lot to us as we strive to maintain high service standards for every guest. We look forward to welcoming you back to ARYADUTA Manado again soon! Warm regards, Oliv Darisa Front Office Manager
Wahyu S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Strategic location, close to the Megamas area with many restaurant choices and for walking around the beach.
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Accommodation's Reply
12 Aug 2026
Dear Mr. Wahyu S., Thank you for taking the time to share your review! We are delighted to hear that you enjoyed our strategic location near the Megamas area, as well as the convenient access to nearby dining options and scenic beach walks. We look forward to welcoming you back to ARYADUTA Manado on your next visit! Warm regards, Oliv Darisa Front Office Manager
Number of reviews per page
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