Dear Valued Guest,
Thank you for reviewing your stay at ARYADUTA Manado. We are pleased to know you enjoyed our location, hospitable staff, and food, but we sincerely apologize for failing to meet your expectations regarding room maintenance and cleanliness.
Please rest assured that your concerns—including the water quality, bathtub, soap dispensers, sofa stains, pest issue, and pool maintenance—have been forwarded directly to our Executive Housekeeper and Chief Engineer for immediate corrective action and deep servicing.
We take property upkeep very seriously and are taking necessary steps to refresh and maintain our facilities. We hope to earn back your trust on a future visit.
Sincerely,
Oliv Darisa
Front Office Manager