H***n
10.0
/10
Reviewed 4 day(s) ago
Overall, good, great. I'm happy to stay here again.
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Pacific Hotel Balikpapan
Explore Pacific Hotel Balikpapan
Overall Ratings & Reviews Pacific Hotel Balikpapan
Traveloka (7,740)
Other sources (6)
8.5
Very Good
From 7,740 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.7
Service and Facilites
8.4
People often mention about Pacific Hotel Balikpapan
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Staff Friendliness (190)
Distance to City Center (183)
Ambiance (181)
Bedroom (180)
Room Space (161)
Accessibility (158)
Bathroom (156)
Surroundings (145)
Hotel Area (145)
Check-in/out Time (136)
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Traveler Reviews Pacific Hotel Balikpapan
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Leisure
9.4
/10
Reviewed 4 day(s) ago
Fits the budget, cheap and comfortable, strategic location, everything is okay.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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E***a
10.0
/10
Reviewed 5 day(s) ago
The staff is very friendly and hospitality is good.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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EE
Empid E.
Staycation
10.0
/10
Reviewed 6 day(s) ago
The place is cool, has been renovated a lot, the staff is nice, I got a free buy 2 get 3 dinner.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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J***e
10.0
/10
Reviewed 2 week(s) ago
Recommended, centrally located, affordable, and with a bathtub. Enjoy a more relaxing bath.
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Accommodation's Reply
06 Nov 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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y
yoga
8.7
/10
Reviewed 2 week(s) ago
Got a musty smelling pillow, but when I complained it was immediately replaced.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel would like to express our gratitude for choosing to stay with us at Pacific Hotel Balikpapan. Your feedback reflects our commitment to maintaining our motto of "Clean and Comfortable," and we will take your suggestions, especially regarding the pillows, into consideration to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel
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H***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
Fast check-in and check-out service... Awesome.
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Accommodation's Reply
21 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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S***i
8.5
/10
Reviewed 3 week(s) ago
Clean, comfortable, centrally located. Overall okay.
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Accommodation's Reply
19 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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A***y
9.4
/10
Reviewed 4 week(s) ago
Never disappointed when I come here, the hotel is close to the heart of the city, buying food is really easy, just choose, the staff is friendly and nice too, handling guests is also fast, doesn't make you wait long in the lobby, will come here again if I have business out of town 🤟😎
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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A***y
Business
9.4
/10
Reviewed 4 week(s) ago
Always a comfortable stay here, the staff is very friendly. I'll definitely come back here again if I have to travel out of town.
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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W***i
10.0
/10
Reviewed 5 week(s) ago
The staff are all friendly, and the service is excellent. The security guards are also very friendly.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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H***n
10.0
/10
Reviewed 5 week(s) ago
Quiet atmosphere, clean rooms, soundproof, adequate service.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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desemberr
9.4
/10
Reviewed 5 week(s) ago
I always enjoy staying here when I visit Balikpapan. Although the hotel is older, its cleanliness, comfort, and facilities are truly well-maintained. Hopefully, the excellent service and continued development of Pacific Hotel will continue.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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A***y
Staycation
10.0
/10
Reviewed 6 week(s) ago
I will definitely come back here if I want a staycation, Pacific is really the best.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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KT
Kati T.
Staycation
9.7
/10
Reviewed 6 week(s) ago
The only downside is the musty smell in the hallway. Otherwise, it was a very pleasant stay.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your comments. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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d***e
8.2
/10
Reviewed 7 week(s) ago
great 🔥
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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e***k
10.0
/10
Reviewed 7 week(s) ago
Very friendly employees or staff and security.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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S
Susilowati
Leisure
10.0
/10
Reviewed 8 week(s) ago
Always come back here, all the best
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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SW
Sweet W.
9.4
/10
Reviewed 9 week(s) ago
The staff were all friendly. The lobby smelled great, and there was a welcome drink. The room was great and clean, and the bathroom had a bathtub, which made my kids feel at home. I'll be staying at Pacific again next time. Keep up the good work!
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1 people find it helpful
Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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DE
Diah E.
Leisure
10.0
/10
Reviewed 9 week(s) ago
Enjoyed staying here. Always got connecting rooms upon request.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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