Overall Ratings & Reviews Sunrise Hotel

Hotel staff is friendly, swimming pool is clean, fun.

There's a pool at this price, the first time I tried booking the cheapest price, I didn't expect to get a really bad room, the bathroom exhaust was broken, replaced with mothballs, the bathroom glass was yellow, the lights were already yellow, the floor was still dirty, until I called the customer service again, it was a shame because the room was perfect before, or maybe because I used a promo yesterday, I don't know, hopefully it can be improved again

Booked a deluxe room in 301. The room was quite spacious, but the floor was dirty, dusty, a bit sticky, and had lots of stains. The bathroom was dirty, mossy, and full of hair. The staff was unfriendly and turned their backs on me. This hotel was formerly known as the Morina Hotel.

The location is very strategic, but the breakfast food choices are limited and the room cleanliness needs to be improved.

Room dirty. Found hair bed. Sheets not changed. Only sleep one night. Grotty

This was our first time booking this hotel. The location is great, right in the city center. However, the maintenance is almost non-existent. Honestly, we were disappointed.

Fast Check in Check out process, clean room, Hot and cold shower also works. There was just an incident after checking in and resting around 4 pm suddenly someone wanted to force the door open, their hand tried to enter to open the inside lock slot. I was SO SHOCKED because I was really tired from sleeping because of the long journey. It must have been an employee because I got access until it almost opened. Luckily I closed the door slot. I could only shout "sir?" from inside the room. Then he left. Room 332.. if it was someone else, they would have cursed.. Why didn't you knock on the door, make sure there was someone there or not !! I also rested.. didn't have time to video because I was shocked awake because of that. Thx

The elevator doesn't work, the room is dirty, the bathroom smells and is dirty, there are lots of black and yellow crust in the bathroom, the HOT WATER SHOWER DOES NOT WORK, ordered a twin bed room but was given a single bed. This is the 2nd time here, previously it was Morina Smart Hotel, now it has changed to Sunrise Hotel but the room quality is getting worse. Will not come back here again.

The room is quite spacious, the bathroom has soap and shampoo, but the Wi-Fi is slow.

It's quite good for a budget hotel... recommended. Please try it if you want.

Crazy, there are cockroaches. The room smells. The bathroom and the floor in front of the elevator are also dirty. I intended to sleep but instead I was awake worried there were animals. If you go there, I suggest you wear sandals in the room.

For those who are just transiting like me, it is highly recommended, because after a long journey by motorbike, you get a very comfortable bed, quite spacious, and room facilities like a hotel in general.

Good location, affordable from the city center, good facilities, decent wifi, android TV, cold AC, good hot water, big bed. The room is not soundproof, right in front of the swimming pool so it's a bit noisy if someone swims. Overall okay, suitable if you go to Malang, come here again. Thank you!

Generally good hotel and services.

The balcony area of the room is quite spacious, the facilities are comfortable.

Nice hotel. Next time I go to Malang, I will come here again.

Good. Overall good, although the elevator is under repair.

The staffs are friendly, however, the room, bed, and bathroom need to be cleaned.

the room is clean, the lobby is comfortable

feel comfortable in room 207 the bed, the tv also turned on well. but when in the bathroom just entered there was already a lot of hair. At the reception I added for breakfast for 3 people, my husband and child with the hope of not going out to look for food, it turned out not to be a buffet like in hotels in general but delivered to the room, the taste was NOT GOOD & the CHICKEN and NOT fresh (because you can't choose). finally became wasteful and not eaten .. In the end we went out and looked for breakfast. Please review the SERVICE at this hotel. The name has just been changed from the previous Hotel MORINA, but it was better before. The second time I went there. Hopefully the service will not be disappointing again .. Thanks