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People often mention about Riche Heritage Hotel Kayutangan Malang
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Distance to City Center (133)
Staff Friendliness (128)
Surroundings (126)
Accessibility (119)
Bedroom (104)
Ambiance (96)
Family Friendly (93)
Bathroom (92)
Hotel Area (88)
Room Space (86)
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Traveler Reviews Riche Heritage Hotel Kayutangan Malang
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Customer reviews
MN
Muhammad N.
10.0
/10
Reviewed 2 day(s) ago
Thank you for providing a peaceful, comfortable stay.
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H
Hardianti
10.0
/10
Reviewed 4 day(s) ago
The hotel is very comfortable, clean, and the staff are very friendly. I really enjoyed my stay here, and if you want to go to Kayutangan Heritage, it's just a short walk away. It's the best!
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I***l
Staycation
10.0
/10
Reviewed 1 week(s) ago
In the city center... close to everything. Clean rooms. Friendly hotel staff. Delicious rawon.
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KA
Kadek A. S.
Transit
8.7
/10
Reviewed 2 week(s) ago
The location and staff were great, but when I got to the room, it looked like it hadn't been properly cleaned. There were still sandals from the previous occupants under my mattress. The bathroom was actually fine, just a bit smelly.
Overall, it was okay for a one-day stay.
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AB
Aurel B.
Leisure
8.3
/10
Reviewed 2 week(s) ago
The empty soap bar wasn't refilled. Luckily, I brought my own. The room was very cramped. The sound of someone clipping their nails outside could be heard from inside.
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1 people find it helpful
IN
Ikhsan N. F.
Leisure
10.0
/10
Reviewed 2 week(s) ago
Close to the city center. It's close by, not too far away, and the atmosphere is pleasant.
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Tomi N.
9.7
/10
Reviewed 3 week(s) ago
Comfortable, cheap, clean, friendly staff. Absolutely the best!
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2 people find it helpful
ST
Suryani T.
7.2
/10
Reviewed 3 week(s) ago
The fan is broken. Slow handling.
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1 people find it helpful
NS
Neneng S.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Our stay at the Riche Heritage Hotel was very satisfying. The service was very friendly, the room was clean, even though we had a standard room. The hotel grounds are beautiful and pleasant.
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2 people find it helpful
s***n
9.1
/10
Reviewed 4 week(s) ago
Good service, strategic location.
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r***s
9.1
/10
Reviewed 4 week(s) ago
The family room is worth the price. The floor of the family room looks dirty, but it's not likely due to old tiles, unlike the other rooms, which are in good condition. Breakfast is also delicious, quite extensive. 🙂
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1 people find it helpful
L***I
Leisure
6.8
/10
Reviewed 4 week(s) ago
In room 109, the air conditioning wasn't working optimally and wasn't cooling very well. We hope this can be fixed next time to maximize room comfort.
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2 people find it helpful
r***o
Leisure
8.5
/10
Reviewed 5 week(s) ago
Strategic location, but unfortunately for the 2nd floor rooms the sound from the next room can be heard.
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1 people find it helpful
HS
Hendri S.
Leisure
10.0
/10
Reviewed 5 week(s) ago
The hotel is great, very close to Kayutangan and the town square. The staff were very friendly and helpful at check-in. Overall, I highly recommend it.
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1 people find it helpful
l***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
thanks mba Bella
service excellent
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A***I
Transit
8.4
/10
Reviewed 5 week(s) ago
Early morning check-in due to the early arrival of the train. The staff was friendly and very helpful, as our room was on the third floor and there was no elevator, so we had to carry our luggage to the front of the room. The room amenities were commensurate with the price. Cleanliness could be improved.
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W***U
Leisure
8.7
/10
Reviewed 5 week(s) ago
1. Friendly and very helpful staff. 2. Strategic location close to the station and public transportation. 3. Many places to eat near the hotel. 4. The family room is spacious and can accommodate 4 adults and 1 small child. The disadvantages: 1. Towels were not provided in the room upon check-in. 2. There was no mat in front of the bathroom. 3. The shower gel was hard to get out, it seemed to be out of stock. 4. There was still hair under the table and mattress. Please improve the cleanliness and always check the room facilities because the hotel location is very good and strategic.
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1 people find it helpful
F***y
Leisure
10.0
/10
Reviewed 5 week(s) ago
Friendly and helpful staff, strategic location.
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3 people find it helpful
A***d
Leisure
10.0
/10
Reviewed 7 week(s) ago
pleasant, cool atmosphere in the middle of the city
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D***i
8.1
/10
Reviewed 7 week(s) ago
I booked a relaxing room, but I wasn't careful enough to find out there wasn't a TV. The room looked like a boarding house, not a hotel. Maybe it was because it was an old hotel, even though I'd seen good reviews.