8.1
Very Good
From 1,757 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.3

Service and Facilites

8.1

People often mention about Grant Hotel Subang
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Distance to City Center (19)
Accessibility (16)
Ambiance (16)
Bedroom (16)
Bathroom (16)
Room Space (13)
Staff Friendliness (12)
Hotel Area (12)
Activity Option (11)
Variety (11)
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Traveler Reviews Grant Hotel Subang

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40
Customer reviews
V***V
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 8 week(s) ago
✓ The room price is too high with facilities like this ✓ I am a customer of this hotel, it is noticed that there is no significant improvement from day to day after there was a complaint ✓ The hot water in the bathroom does not work very well ✓ The water in the bathroom does not work well ✓ Complaints are only responded to if they have called more than 2 times and there is no solution ✓ Honestly, I am very disadvantaged by this incident and will never stay at this hotel again ✓ Thank you and I am responsible for this comment on Traveloka so that Traveloka is more selective in promoting this hotel
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mrs. V. Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel. We have followed up on the issues you have raised and made improvements to ensure similar incidents do not occur in the future. We look forward to welcoming you back and providing a better stay experience. Should you have any questions or require further assistance, please do not hesitate to contact us. Sincerely, Public Relation. Grant Hotel Subang
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Beddy R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Highly recommended. Comfortable, safe, clean, suitable for a place to rest.
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1 people find it helpful
Rachmat S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Easy access, close to public facilities, culinary, market, grand mosque.
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V***V
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 19 week(s) ago
Complain: 1. Hot water is not working. 2. Bathroom exhaust is not working. 3. AC is not cold (remote battery is dead).
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2 people find it helpful
R***a
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 20 week(s) ago
I won't be staying here again, because the room smells really bad of cigarettes and the AC is leaking.
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2 people find it helpful
Ema S.
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 21 week(s) ago
The hotel is old model but close to the market and at night there are lots of snacks around the market, the food variants are not varied, the toilets are not very clean and smell a bit.
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Andrian H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
The receptionist is not very friendly, the room is spacious, for the price it is worth it. The cleanliness of the sheets should be improved
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Isyawitri
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Location near the town square, nice to be able to walk to the town square & grand mosque. The staff are generally polite, the parking attendant is very polite and directs well as well as the bellboy, the others are just so-so, a bit embarrassed to greet guests it seems 😬. Standard type room without windows, tea gets 1 bottle of ready-to-drink tea and 1 sachet of coffee, complete bathroom equipment, the room is quite ideal for resting.
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Iwan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.7
/10
Reviewed 27 week(s) ago
TV has no broadcast, refrigerator is completely dead
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2 people find it helpful
Yunia P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 29 week(s) ago
The staff is friendly, the room is nice, the bathroom is nice. But there is no hot water for shower.
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 29 week(s) ago
Walking is also OK, close by, at night there are lots of snacks from light meals to heavy meals in the area in front of the market.
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1 people find it helpful
G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
We were greatly helped by the restaurant which was willing to let us store the food we brought in the freezer.
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2 people find it helpful
K***h
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 37 week(s) ago
The room is not clean, the sheets are dirty, there is no plug for charging your phone, whereas in other hotels it is usually near the bed, and the bathroom is really dirty, the walls and floor of the bathroom are dirty, please fix it, it's a shame because the location is strategic.
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1 people find it helpful
B***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 38 week(s) ago
The only thing that's okay is the strategic location, the rest is just B. The room has no windows, the sink and shower are broken and the bathroom walls are dirty, the AC is not cold, the electricity went out several times in the middle of the night. It's really uncomfortable.
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ALI
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The staff is friendly and close to the city
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 38 week(s) ago
The shower head should be replaced periodically, and the drain should be cleaned so that the water can flow out.
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1 people find it helpful
P***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 41 week(s) ago
Yes, it's worth the price. The food is delicious. But the bathroom needs to be renovated maybe. It's already dull.
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Kays A. F.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 41 week(s) ago
I will not stay here again if I go to Subang! The deluxe room is 465 thousand/night but the air conditioner is only blowing so I couldn't sleep. At 2 am, I went to the receptionist to report it with my wet and sweaty clothes. Initially, the officer came to check and replace the AC remote battery but it was useless because the AC was not cold at all. The bathroom was also clogged and the water drain was stagnant. The room was 204. Finally, I was moved to another room because I couldn't sleep because it was stuffy. The impact was that I woke up late because I had trouble sleeping.
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A***g
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 42 week(s) ago
The bathroom door can't be closed, the hot/cold water tap handle is loose. The towels are torn. And there is a pole in the middle of the room, very uncomfortable. If the price is quite good with a strategic location like that.
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w***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Hopefully the menu will be more varied in the future so it doesn't get boring.
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1 people find it helpful
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