BATIQA Hotel Palembang

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Overall Ratings & Reviews BATIQA Hotel Palembang

Traveloka (8,988)
Other sources (25)
8.5
Very Good
From 8,988 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about BATIQA Hotel Palembang
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Distance to City Center (111)
Bedroom (111)
Staff Friendliness (104)
Ambiance (104)
Bathroom (97)
Variety (86)
Room Space (85)
Hotel Area (81)
Accessibility (79)
Taste (76)
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Traveler Reviews BATIQA Hotel Palembang

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Customer reviews
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great and good, basically a favorite
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Accommodation's Reply
10 Jan 2026
Dear Valued Customer, Thank you so much for your five-star review! We are delighted to hear that you had a wonderful experience at Batikan Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Sincerely, Athi Wahyu Prasetyo, General Manager
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DAFIT
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The reception staff was unfriendly, the Wi-Fi was intermittent, the parking lot was cramped, and it was hard to find a parking spot. The bed was covered in hair, and the toilet was not very clean.
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Accommodation's Reply
10 Jan 2026
Dear Mr. Dafit H.M., It is with pleasure that we are pleased to inform you from Batikan Hotel Palembang! We apologize for any inconvenience you experienced during your stay, including issues with the friendliness of the reception staff, the stability of the WiFi network, limited parking space, or the cleanliness of the beds and bathrooms. Such experiences did not reflect the standards of service we strive to provide. Thank you for your feedback, which is very important to us, and we will work to improve. We hope you will have a pleasant stay with us again in the future and give us the opportunity to welcome and serve you even better. Sincerely, Athi Wahyu Prasetyo, General Manager
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B***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Batiqa is really great, strategic location, lots of food places around, unique rooms with a cool atmosphere because of the dominant wood, varied breakfast menu and fast refills, the only downside is the parking, my belongings were left behind but they were secured well
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Accommodation's Reply
10 Jan 2026
Dear Valued Customer, Thank you so much for your five-star review! We are delighted to hear that you had a wonderful experience at Batikan Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Sincerely, Athi Wahyu Prasetyo, General Manager
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Herman s. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, strategic location close to the mall and Ampera, recommended anyway.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Dear Mr. Herman S.P., Thank you for your review and feedback! We are delighted to hear that you were satisfied with our friendly staff and excellent location. This positive feedback encourages us to continue striving for the best service. We look forward to welcoming you again. Sincerely, Athi Wahyu Prasetyo, General Manager
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Mera K. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The rooms are clean and close to the city center. The breakfast menu offers a wide variety.
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Accommodation's Reply
03 Jan 2026
Ms. Mera to Mr./Ms. D., Thank you for your review. We are delighted to hear that you were satisfied with the cleanliness of our room and our location near the city center. We also appreciate that you enjoyed the variety of choices in our breakfast menu. Your review means a lot to us and encourages us to further improve the quality of our service. We hope to welcome you back again next time. Sincerely, Athi Wahyu Prasetyo, General Manager
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Rosadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Cool staff, willing to help my family when they have trouble carrying things
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Accommodation's Reply
03 Jan 2026
Dear Ms. Rosady, Thank you for your review and trust. We are delighted to know that our staff were able to assist your family very well and provide a memorable experience during your stay. Your compliments motivate the entire team to continue striving for the best service. We hope to welcome you and your family back again in the future. Sincerely, Athi Wahyu Prasetyo, General Manager
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D***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 2 week(s) ago
The only food is the fried rice which is delicious.
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Accommodation's Reply
03 Jan 2026
Dear Valued Customer of Nilai Restaurant, Thank you for taking the time to write a review. We apologize if the variety and quality of the food did not meet your expectations, but we are pleased to hear that you enjoyed our fried rice. Your feedback is invaluable to us and will be used in our evaluations to improve our menu in the future. We hope to have the opportunity to welcome you back again for a better experience. Sincerely, Athi Wahyu Prasetyo, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
So far, so good. The location is strategic, the room is okay, and it's clean. The only downside is that the linens have stains.
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Accommodation's Reply
03 Jan 2026
Dear Valued Guest, Nilai Hotel. Thank you for your review. We are pleased to hear that you were satisfied with our excellent location and the clean and comfortable rooms. We apologize for the inconvenience regarding the stained linens. We will investigate this feedback immediately to use it in evaluating and improving our cleanliness standards. We hope to welcome you back for an even better experience. Sincerely, Athi Wahyu Prasetyo, General Manager
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K***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good place to stay! The service attendence so helpfull and also friendly.
1 people find it helpful
Accommodation's Reply
03 Jan 2026
Dear Value Guest, Thank you for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay and found our service team helpful and friendly. Your kind feedback truly motivates us to continue delivering excellent service. We look forward to welcoming you back in the near future. Best regards, Adhi Wahyu Prasetyo General Manager
Krisna R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended, very friendly staff and excellent service
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Accommodation's Reply
03 Jan 2026
Dear Krisna R, thank you for your valuable review and recommendation. We are so glad to hear you were satisfied with our staff's friendliness and the quality of our service. Your compliments motivate our entire team to provide the best service possible. We look forward to welcoming you back. Sincerely, Adhi Wahyu Prasetyo, General Manager
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Krisna R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff are all very friendly, and we recommend it for those traveling or vacationing in Palembang. Highly recommended!
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Accommodation's Reply
03 Jan 2026
Dear Ms. Krisna R, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the friendly service from all our staff and that you have recommended our hotel to other travelers visiting Palembang. Your compliments encourage us to continue striving for the best service. We look forward to welcoming you again. Sincerely, Adhi Wahyu Prasetyo, General Manager
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a***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A hotel with a strategic location and very comfortable for healing and calming yourself.
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1 people find it helpful
Accommodation's Reply
03 Jan 2026
Dear Valued Guest of Nilai, Thank you for your review. We are delighted to hear that you enjoyed our hotel's excellent location and relaxing atmosphere. Your compliments encourage us to continue striving to provide the best possible experience. We hope to welcome you back on your next stay. Sincerely, Athi Wahyu Prasetyo, General Manager
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Herliati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The shower is great, it's close to a pempek shop so it can be a souvenir.
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Accommodation's Reply
03 Jan 2026
Dear Mr. Hurliati, Thank you for your review. We are pleased to hear that you were satisfied with the bathroom facilities and the hotel's location near the souvenir shops in Palembang. Your positive feedback encourages us to further improve the quality of our service and the comfort of all our guests. We hope to welcome you back in the future. Sincerely, Athi Wahyu Prasetyo, General Manager
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
OK cleanliness and good service
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Accommodation's Reply
03 Jan 2026
Dear Valued Customer, Thank you for your review. We are delighted to hear that you were satisfied with the cleanliness of your room and the quality of our service. Your feedback and compliments encourage us to continue striving to provide the best possible guest experience. We hope to welcome you back again soon. Sincerely, Athi Wahyu Prasetyo, General Manager
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, clean, good service.
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Accommodation's Reply
20 Dec 2025
Dear Valued Customer, Thank you so much for your five-star review! We are delighted to hear that you had a wonderful experience at Batikan Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Sincerely, Athi Wahyu Prasetyo, General Manager
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Okay, the soundproofing of the place just needs to be improved.
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1 people find it helpful
Accommodation's Reply
20 Dec 2025
Dear Valued Guest, Thank you so much for your 5-star rating! We are delighted that you had a wonderful time at Vatican Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Thank you! General Manager, Adi Wahu Prasetyo
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Abdul R. L.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
In general, the location is good, strategic, but unfortunately the parking area is not large.
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Accommodation's Reply
12 Dec 2025
Dear Mr. Abdul R.L., We sincerely thank you for your positive review. We are delighted to hear that you were satisfied with your stay at Batikan Hotel Palembang. We will continue to maintain the quality of our service to always meet your expectations. We hope to welcome you back again. Sincerely, Athi Wahyu Prasetyo, General Manager
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S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room is soundproof, the staff is friendly, the valet is fast, the breakfast variety needs to be increased, and if possible, the TV should be a smart TV so you can use Netflix.
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Accommodation's Reply
20 Dec 2025
Dear Valued Guest, Thank you so much for your 5-star rating! We are delighted that you had a wonderful time at Vatican Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Thank you! General Manager, Adi Wahu Prasetyo
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall good. Very comfortable, clean. Great service.
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Accommodation's Reply
12 Dec 2025
Dear Valued Customer, Thank you so much for your five-star review! We are delighted to hear that you had a wonderful experience at Batikan Hotel Palembang. Your satisfaction is our top priority, and we hope to welcome you back again soon. Sincerely, Athi Wahyu Prasetyo, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, varied breakfast menu.
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Accommodation's Reply
09 Dec 2025
Dear Valued Guest, Warmest regards, BATIQA Hotel Palembang! Thank you for choosing BATIQA Hotel Palembang and for taking the time to write us a positive review. Your feedback is very valuable to us and it is a driving force for us to improve our services in the future. We sincerely hope to welcome you back and continue to provide the best service possible. Best regards, Adi Wayu Prasetyo General Manager
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Number of reviews per page
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40