How many rooms are available at BATIQA Hotel Palembang?

BATIQA Hotel Palembang has 159 rooms in total.

Does BATIQA Hotel Palembang provide parking?

Yes, BATIQA Hotel Palembang provides parking. Please confirm details directly with the hotel.

What do past guests say about BATIQA Hotel Palembang?

BATIQA Hotel Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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BATIQA Hotel Palembang

Name: BATIQA Hotel Palembang
Address: Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121, Jalan Kapten A. Rivai No. 219, Sumatera Selatan, 30121, Indonesia
Rating: 8.5

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8.5

/10

Very Good

9,317 reviews

What Guests Say About Their Stay

Amar B.

10.0

/ 10

The hotel is great, the staff are very friendly and helpful, the breakfast is okay, and the location is very strategic. Lots of delicious culinary options 👍

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Yuri A. F.

10.0

/ 10

The hotel staff was very helpful and friendly, allowing early check-in and helping with freezer food storage. Batiqa is the best!

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Dessyani D.

10.0

/ 10

Clean hotel, fast check in process, friendly staff, varied and delicious breakfast.

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M***i

9.7

/ 10

This is our first experience staying in Palembang, we chose this hotel because of its modern shape, strategic location, and competitive price.. the hotel staff are also friendly, from security, receptionist, OB, and restaurant... the room size is medium, and prayer mats are provided for prayer. we can see the city street. we stayed for 3 days with different breakfast every day, this is fun and we don't get bored.. moreover there are typical Palembang menus such as tekwan, model and also mpek2.. oh yes the mpek2 is delicious... good job BATIQA hotel 😄

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C***a

8.8

/ 10

The service is good and friendly. When I left my stuff in the room they told me. I think this is a sign of integrity.

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In the Area

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Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

BATIQA Hotel Palembang is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around BATIQA Hotel Palembang

Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121

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Discover More About BATIQA Hotel Palembang

Location
BATIQA Hotel Palembang is a hotel is located at Ilir Barat I.

About BATIQA Hotel Palembang

From business event to corporate gathering, BATIQA Hotel Palembang provides complete services and facilities that you and your colleagues need.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BATIQA Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BATIQA Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, BATIQA Hotel Palembang is the right place to stay.

All facilities in BATIQA Hotel Palembang

Bar, Cafe and Lounge

Fitness Center

Functional Hall

Common Space

Lobby

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Vegetarian meal

Things to Do

Children play area
Garden
Massage
Spa

General

AC
Reception hall
Smoking area

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities
Projector

In-room Facilities

Cable TV
Desk
In-room safe
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
24-hour security
Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Supermarket

Accommodation Policy & General Information in BATIQA Hotel Palembang

Extra Breakfast

Accommodation charges IDR 95,000/guest for extra breakfast.

Additional Policy

for the requested toiletries kindly contact to the reservation

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at BATIQA Hotel Palembang	159
Number of floors in BATIQA Hotel Palembang	11
Another facilities in BATIQA Hotel Palembang	A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast, Vegetarian meal

Frequently asked question in BATIQA Hotel Palembang

What are available facilities at BATIQA Hotel Palembang?

There are top facilites at BATIQA Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at BATIQA Hotel Palembang?

The standard check-in time at BATIQA Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does BATIQA Hotel Palembang provide breakfast?

Yes, BATIQA Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of BATIQA Hotel Palembang?

BATIQA Hotel Palembang is a 3.5-star hotel.

How many floors does BATIQA Hotel Palembang have?

BATIQA Hotel Palembang has 11 floors.

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More Reviews from Other Guests in BATIQA Hotel Palembang

Overall Ratings & Reviews BATIQA Hotel Palembang

Traveloka (9,291)

Other sources (26)

8.6

Very Good

From 9,291 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about BATIQA Hotel Palembang

All

Distance to City Center (144)

Bedroom (141)

Ambiance (137)

Staff Friendliness (136)

Bathroom (120)

Room Space (114)

Hotel Area (110)

Variety (110)

Accessibility (104)

Taste (100)

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Traveler Reviews BATIQA Hotel Palembang

Number of reviews per page

Customer reviews

I***e

Business

8.5

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, the room facilities are in accordance with what is offered.

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Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you for choosing our hotel as your accommodation and for taking the time to provide us with an excellent review and rating. We are delighted to receive your compliments on the friendly service of our staff and the amenities in our rooms. Guest satisfaction and comfort are our top priority, and such positive reviews encourage our entire team to continue striving to maintain and improve the quality of our service. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Agus Fatahillah, General Manager

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F***a

9.4

/10

Reviewed 2 week(s) ago

The price is okay, the check-in process is fast, easy, comfortable, and worth it.

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Accommodation's Reply

02 Oct 2026

Dear F***a, Thank you very much for your wonderful rating and positive review! We are delighted to know that you enjoyed the value, quick and easy check-in process, and overall comfort during your stay at BATIQA Hotel Palembang. Your kind feedback truly motivates our team to continue providing a comfortable and enjoyable experience for every guest. We look forward to welcoming you back again on your next visit to Palembang. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang

Y***u

8.8

/10

Reviewed 2 week(s) ago

Hopefully later in the future superior room pillows are added yes .. hihihihi

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Accommodation's Reply

28 Sep 2026

Dear Ms. Y*u, Thank you for taking the time to write a review and giving us an 8.8 rating for your stay at Batiqa Hotel Palembang. We are delighted to hear that you enjoyed your stay with us. Regarding your suggestion for extra pillows in the Superior room, we appreciate your feedback. Guest feedback is very important to us and we continuously evaluate it to improve our comfort and service quality. We hope to welcome you back to Batiqa Hotel Palembang in the future and provide you with an even more comfortable and memorable stay. Sincerely, Agus FatahIllah, General Manager, Batiqa Hotel Palembang

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a***l

Transit

7.0

/10

Reviewed 3 week(s) ago

note: room 707 bathroom smells really bad from the sewerage system

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Accommodation's Reply

24 Sep 2026

Dear Mr. Aidil Fitri Thank you for sharing your feedback regarding your stay with us. We sincerely apologize for the unpleasant odor from the bathroom drainage in room 707, which affected your comfort during your stay. Your feedback has been taken seriously and will be coordinated with our Engineering and Housekeeping teams for further inspection and corrective action. We truly appreciate you bringing this matter to our attention, as it helps us improve our facilities and service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Warm regards, Agus Fatahillah General Manager BATIQA Hotel Palembang

frista z.

Leisure

10.0

/10

Reviewed 4 week(s) ago

Nice, comfortable, clean. The food is delicious and clean.

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1 people find it helpful

Accommodation's Reply

17 Sep 2026

Dear Mr./Ms. Frista C., Sincerely yours, Batika Hotel Palembang. Thank you so much for choosing Batika Hotel Palembang as your accommodation and for this excellent review. We are delighted to hear that you were comfortable during your stay and that you appreciated the cleanliness of your room and the deliciousness of the food we served. Your satisfaction and comfort are paramount to our entire team. Your excellent review is a great inspiration for us to continue maintaining and improving the quality of our service. We hope to welcome you back again on your next visit to Palembang. Sincerely, Agus Fatahillah, General Manager, Batika Hotel Palembang

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Fara s. B.

8.2

/10

Reviewed 5 week(s) ago

Clean rooms, good cheap prices, fast booking, fast check-in process.

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Accommodation's Reply

10 Sep 2026

Dear Ms. Fara S.B., Thank you very much for your positive review and for your trust in choosing to stay at Batika Hotel Palembang. We are delighted to hear that you were satisfied with the cleanliness of the room, the competitive pricing, and the speed of booking and check-in. Speed and convenience in service are our top priorities. We hope to welcome you back again on your next stay! Sincerely, Agus Fatahillah, General Manager – Batika Hotel Palembang

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A***l

Business

8.5

/10

Reviewed 5 week(s) ago

Delicious, comfortable, and great. It's close to town and the staff are friendly.

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Accommodation's Reply

10 Sep 2026

Dear Ms./Mrs. A*l, Thank you for your excellent review and rating for Batikah Hotel Palembang! We are delighted to hear that your business trip was smooth and comfortable with us, supported by the hotel's excellent location and the friendliness of all our staff. We hope that Batikah Hotel Palembang will always be your first choice for all your business trips in Palembang. Sincerely, Agus Fatahillah General Manager – Batikah Hotel Palembang

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Verified Traveler

Business

9.4

/10

Reviewed 6 week(s) ago

only 5 minutes ride from LRT near many local resto good service

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Accommodation's Reply

05 Sep 2026

Dear Mr./Ms. G***t, Thank you very much for taking the time to share your wonderful feedback and for giving Batiqa Hotel Palembang a score of 9.4. We are delighted to know that you enjoyed our convenient location, especially the easy access to the LRT, as well as the variety of local restaurants nearby. It is also heartwarming to hear that our service met your expectations. Your kind feedback is truly appreciated and will be shared with our team as an encouragement to continuously deliver warm and memorable experiences for every guest. We look forward to welcoming you back to Batiqa Hotel Palembang on your next visit. Warm regards, Agus Fatahillah General Manager Batiqa Hotel Palembang

M***d

Staycation

10.0

/10

Reviewed 6 week(s) ago

It feels great and comfortable. The TV is Android-powered and the Wi-Fi is good. Highly recommended.

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Accommodation's Reply

31 Aug 2026

Dear Mr. M*d, Thank you so much for your 10.0 rating and positive review of Batikah Palembang Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed our Android TV and Wi-Fi connectivity. Your compliments are an encouragement to us and our entire team to continue striving to provide every guest with a comfortable and memorable stay. Thank you for recommending Batikah Palembang Hotel. We hope to welcome you back again on your next visit. Sincerely, Agus Fatahillah, General Manager, Batikah Palembang Hotel

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R***l

Staycation

9.4

/10

Reviewed 7 week(s) ago

The receptionist was great, the room was clean and comfortable.

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Accommodation's Reply

29 Aug 2026

Dear Valued Guest, Thank you very much for your rating of 9.4 and for sharing your experience staying at Batika Palembang Hotel. We are delighted to hear that you were satisfied with the service from our front desk team and appreciated the clean and comfortable room. This compliment motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Agus Fatahillah, General Manager, Batika Palembang Hotel

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Budiyanto

10.0

/10

Reviewed 8 week(s) ago

Good job. Business trip. Strategic location. Okay food menu. Excellent staff. Parking is lacking.

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1 people find it helpful

Accommodation's Reply

21 Aug 2026

Dear Mr. Budianto, From [Your Hotel/Accommodation Name], Thank you so much for choosing to stay with us for your business trip and for giving us a perfect 10/10 rating. I am delighted to hear that you enjoyed our excellent location, diverse menu, and outstanding service. Your compliments are a great motivation for our entire team to continue working to the best of our ability. Regarding the parking issue you mentioned, we apologize for the inconvenience. This feedback will be seriously considered by our management to improve and enhance the convenience of our parking for our guests in the future. Thank you for this very helpful suggestion. We hope to welcome you back again on your next business trip! Sincerely, Agus Fatahillah, General Manager

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A***i

Leisure

10.0

/10

Reviewed 8 week(s) ago

Comfortable, cool. Everything is very well. Thank you guys. I will return next time. :)

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Accommodation's Reply

22 Aug 2026

Dear A***i, Thank you very much for your wonderful review and for giving us a perfect 10/10 rating! 😊 We are delighted to hear that you had a comfortable and enjoyable stay with us. Your kind words truly mean a lot to our team and motivate us to continue providing the best experience for every guest. It was a pleasure having you stay with us, and we sincerely look forward to welcoming you back on your next visit. Until then, we wish you all the best and a safe journey! Warm regards, Agus Fatahillah General Manager - BATIQA Hotel Palembang

Amar B.

Business

10.0

/10

Reviewed 9 week(s) ago

The hotel is great, the staff are very friendly and helpful, the breakfast is okay, and the location is very strategic. Lots of delicious culinary options 👍

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Accommodation's Reply

08 Aug 2026

Dear Mr. Amar B., Thank you so much for your time and positive review, including the 10.0 rating you gave to Batika Palembang Hotel. We are delighted to hear that you enjoyed your stay during your business trip from July 18-22, 2026. Our joy is even greater when we know you felt the friendliness and assistance of our team, enjoyed the breakfast we provided, and felt comfortable with the hotel's location near a variety of restaurants. We will pass on your compliments to the entire team as inspiration to continue providing the friendliest, most sincere, and best service to all guests. We hope that Batika Palembang Hotel will be your choice again for your next business trip or visit to Palembang. See you soon, Mr. Amar. We look forward to welcoming you back to Batika Palembang Hotel! Sincerely, Agus Fatahillah, General Manager

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F***A

Business

8.5

/10

Reviewed 10 week(s) ago

The hotel's strategic location in the city center makes it easy to get everywhere. There are also plenty of eateries nearby. The food at the hotel is delicious.

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Accommodation's Reply

31 Jul 2026

Dear F*A, We sincerely thank you for choosing Vatica Palembang Hotel and for taking the time to leave a positive review. We are delighted to hear that the hotel's convenient location made your travels easier and that the various restaurants nearby added to your satisfaction during your stay. We also deeply appreciate your compliments regarding the quality of the food we served. Such positive feedback motivates all our staff to provide the best service. We look forward to offering you an even more satisfying experience if you choose to visit Vatica Palembang Hotel again on your next visit. Thank you. Kartini Jang, General Manager, Vatica Palembang Hotel

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Verified Traveler

9.1

/10

Reviewed 10 week(s) ago

This is my umpteenth time staying here. The great thing about it is its proximity to everything. You can find food both in front of the hotel and next to it.

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Accommodation's Reply

31 Jul 2026

Dear Valued Guest, Thank you for your continued trust in Batikan Hotel Palembang as your accommodation. We are deeply honored that you choose us every time you visit Palembang. We are delighted to hear that the hotel's excellent location and easy access to a wide variety of restaurants in the surrounding area made your stay comfortable. Positive reviews from loyal guests like you are a great encouragement to our entire team in maintaining the quality of our services and facilities. We look forward to welcoming you again to Batikan Hotel Palembang and providing you with another memorable stay. Sincerely, Kartini Chang, General Manager, Batikan Hotel Palembang

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Dhinika L. N.

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and the location is strategic.

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Accommodation's Reply

28 Jul 2026

Dear Ms. Thinika L.N., Thank you so much for your perfect 10/10 rating and positive review of Batika Palembang Hotel! We are delighted to hear that the friendliness of our staff and the hotel's excellent location made your stay from July 22-24 very memorable. Your compliments are a great motivation for our entire team to continue maintaining the highest quality of service. We were honored to have served you and we hope to welcome you back to Batika Palembang Hotel again. Sincerely, Kartini Chang, General Manager – Batika Palembang Hotel

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P***a

10.0

/10

Reviewed 12 week(s) ago

The hotel is clean, close to Kambang Iwak, Grand Mosque, Ampera Bridge, etc.

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Accommodation's Reply

23 Jul 2026

Dear Valued Guest, Thank you for choosing Batika Palembang Hotel and for taking the time to write a positive review. We are delighted to hear that you were satisfied with the hotel's cleanliness and convenient location, allowing you easy access to various attractions such as Gambang Iwak, Haram Mosque, and Ampera Bridge. Your compliments motivate our entire team to strive for the best possible service and guest experience. We look forward to welcoming you back to Batika Palembang Hotel on your next visit. Sincerely, Kartini Chang, General Manager

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Erman

Transit

10.0

/10

Reviewed 12 week(s) ago

Good, nothing bad, keep it up.

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Accommodation's Reply

23 Jul 2026

Dear Mr. Erman M., Thank you for your excellent rating and for sharing your experience at Batikan Hotel Palembang. We were delighted to read your comments stating "Good, nothing bad, keep this standard." Such reviews are very rewarding for our entire team and inspire us to continue striving to maintain the quality of service and facilities we provide. We hope to welcome you back for your next stay and provide you with an equally memorable, or perhaps even better, experience. Sincerely, Kartini Chang, General Manager

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DEBI A.

8.5

/10

Reviewed 13 week(s) ago

Breakfast is ok, but parking is not spacious enough.

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Accommodation's Reply

13 Jul 2026

Dear Ms. Debbie A., Thank you for choosing Batika Palembang Hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed our breakfast. Thank you also for your feedback regarding the parking situation. We understand that parking is an important part of guest convenience, and we will take your suggestion into consideration to improve your future stay. We hope to welcome you back to Batika Palembang Hotel next time. Sincerely, Kartini Chang, General Manager, Batika Palembang Hotel

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F***a

Medical

8.2

/10

Reviewed 13 week(s) ago

The staff is friendly, the hotel is clean, and the hotel is nice. 7/10 for the hotel.

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, Thank you for choosing Batika Palembang Hotel as your accommodation during your visit, and thank you for taking the time to write a review. We are delighted to know that the friendliness of our staff and the cleanliness of the hotel have left a positive impression on you. We appreciate your suggestions and feedback. This information is valuable for us in continuously improving the quality of our facilities and services to provide you with an even more satisfying stay. We hope to welcome you back to Batika Palembang Hotel again for an even better experience. Sincerely, Kartini Chang, General Manager, Batika Palembang Hotel

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