Park 5 Simatupang

Explore Park 5 Simatupang

Overall Ratings & Reviews Park 5 Simatupang

Traveloka (13,517)
Other sources (36)
8.7
Very Good
From 13,517 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Park 5 Simatupang
All
Staff Friendliness (114)
Ambiance (106)
Bedroom (103)
Bathroom (94)
Hotel Area (94)
Room Space (90)
Accessibility (76)
Distance to City Center (69)
Surroundings (69)
Taste (69)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Park 5 Simatupang

Number of reviews per page
20
40
Customer reviews
A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Highly recommended for families and couples.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Very comfortable. The walls are a bit thin, so we can hear the sounds from the next room, huhu.
Translated by Google Icon
See original
Find this review helpful?
k***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I often stay here and always come back because of the environment and delicious food.
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff were very friendly and helpful, and the property is still in pretty good condition, although it has been a long time since my last stay here. However, some facilities could use a refresh. For example, the bathroom curtain should either be replaced or cleaned, as it had visible mold. I also noticed a few areas around the swimming pool that could benefit from better maintenance. Overall, good to be back staying here.
Read More
Find this review helpful?
a***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was my first time in Jakarta and I immediately fell in love with the vibe of this hotel. It turns out there's a shady hotel like this in the middle of the city. I really like the cozy vibe. There's a swimming pool and a really nice gym. The food there is also delicious, and the breakfast is delicious. The soto tangkar is really delicious, a must try. Tips: if you want a hairdryer, you can ask the receptionist, and you can ask to fill your tumbler for drinking water during breakfast 🫶🏻
Read More
Translated by Google Icon
See original
2 people find it helpful
D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
very very nice! best and very cozy
Translated by Google Icon
See original
1 people find it helpful
s***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel room was clean, with complete amenities, and the service was good and friendly. It's quite close to Citos Mall. It's also close to Fatmawati MRT Station, although you have to drive from the station to the hotel, which saves time in traffic.
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I’ve stayed here a couple of times and it’s always a good experience. A short escape to have peace, calm, with enough activity to enjoy. Also, the food is great, breakfast was wonderful.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All good, everything was great.
1 people find it helpful
I***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was friendly and quick to complete check-in.
Translated by Google Icon
See original
Find this review helpful?
Ilhamsyah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, the rooms were clean, and the restaurant was very comfortable. The food was delicious, and the Wi-Fi in the rooms and around the hotel was very stable. I would definitely stay here again.
Translated by Google Icon
See original
2 people find it helpful
R***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Strategic location, comfortable ambience, really cool hospitality
Translated by Google Icon
See original
Find this review helpful?
Christine N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Super spacious, this is my first time trying this type of room. Usually, the standard ones are very comfortable.
Translated by Google Icon
See original
1 people find it helpful
P***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Take another look at the shower in the bathroom, as the water flow is too low for a bath. I've already had two bathrooms with showers with low water pressure. So I'm reluctant to go back.
Translated by Google Icon
See original
1 people find it helpful
Z***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
good cozy .. the food is delicious .. mantepp
Translated by Google Icon
See original
2 people find it helpful
Q***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I stayed there on Saturday night. Check-in was very easy and fast. The room was very spacious, with a large wardrobe for storing belongings. The overall ambiance of the hotel was very pleasant, the room smelled good, and it was very clean. I had a room on the 6th floor with a pool view (non-smoking). The first day, the TV lagged and the Wi-Fi was very slow, probably because of the high number of visitors on the weekend. I attached a video as proof that the room wasn't very soundproof on the wall behind the bed; I could clearly hear children playing games and chatting. Perhaps this is something the hotel should consider in the future. But after Sunday, the Wi-Fi was fast again, and there wasn't as much noise from children from neighboring rooms and the hallway (perhaps many people had already checked out). The shower head was a bit small, and the toilet took about 15 minutes to flush for the second time. So, if you needed to use the restroom, you had to take turns. Overall, the service was good, the food was delicious, and I enjoyed it. The room was cleaned daily, and all the staff were friendly. Highly recommended and I will definitely come back again 👍🏻
Read More
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a detailed review of your stay. We greatly appreciate your feedback. We are delighted to hear that you were impressed with the easy and quick check-in process, the spacious room, the cleanliness and comfort of the room, the hotel atmosphere, the service from all staff, and the food we served. Your positive feedback encourages us to continue striving to provide the best service. Furthermore, we apologize for the minor issues you encountered during your stay. Your feedback regarding slow Wi-Fi speed, noise from neighboring rooms, inadequate water pressure in the shower, and the waiting time for the toilet to flush has been forwarded to our engineering and IT team for immediate investigation and improvement. We are always committed to improving the quality of our facilities to ensure maximum guest comfort. Thank you for your compliments and helpful feedback. We are pleased to know that you continue to recommend our hotel and plan to stay again. We hope to welcome you back for another comfortable and memorable stay. Sincerely, Park 5 Simatupang Hotel
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to everywhere and unique beautiful hotel.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Warm greetings from Park 5 Simatupang Hotel! Thank you for your positive review of our hotel. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. Sincerely, Park 5 Simatupang
Translated by Google Icon
See original
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Love the place! It's really clean and comfortable, okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Warm greetings from Park 5 Simatupang Hotel! Thank you for your positive review of our hotel. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. Sincerely, Park 5 Simatupang
Translated by Google Icon
See original
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Sometimes I smell like a rotten egg when flushing the toilet.
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant odor you experienced when flushing the toilet. We understand how this could affect your comfort during your stay, and we regret the inconvenience caused. Please be assured that we have shared your comments with our Engineering and Housekeeping teams for immediate inspection and corrective action to identify and resolve the source of the odor. Your feedback is greatly appreciated as it helps us improve our facilities and services. We hope to have the opportunity to welcome you back and provide you with a much more comfortable experience. Sincerely, Park 5 Simatupng
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Easy location access, spacious and clean rooms, comfortable swimming pool, lots of food variations.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Warm greetings from Park 5 Simatupang Hotel! Thank you for your positive review of our hotel. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. We hope your next visit will be as memorable as this one. Sincerely, Park 5 Simatupang
Translated by Google Icon
See original
Number of reviews per page
20
40