Comfortable, friendly, polite, not noisy

The city view is amazing, perfect for relaxing by the window. The swimming pool and gym are accessible until 10 PM, which is the best 👍. The breakfast has so many variations that you'll have a hard time choosing, there's even rolled ice cream. The restaurant staff are also friendly, and offered ice cubes if you wanted iced coffee.

Friendliness, smiles, greetings from staff should be improved further... so that guests are more comfortable and happy.

I've stayed at Vasa Hotel twice and will stay again 😍

The hotel staff is very friendly, the cleanliness is always maintained, the rooms are very comfortable, and the food is all delicious. 5/5 ⭐⭐⭐⭐⭐

work and stay here at the same time. Everything is ok

We got the Hollywood bed, which was huge. Perfect for me, my husband, and our two little ones.

Thank you Vasa for the sweet greeting card and a welcome fruit basket for my kids!

The staff are friendly and helpful, we see honesty in their service, not a fake.

There's a price for quality, that's what I feel. The Plyana Hotel staff are top-notch. The rooms are large and the toilets are clean. The food is delicious and there's so much of it that I don't know what to eat. Hopefully, I can stay here again next year.

This is my umpteenth time staying here. It never disappoints. Thanks Vasa

The hotel staff is very unfriendly, the check-in time is not according to the hotel rules, the staff are arbitrary when speaking, they are not polite, the hospitality is lacking, I also brought distant relatives, I also ordered quite a lot of rooms but the service is very unfriendly

The hotel staff is very unfriendly, the check-in time is not according to hotel regulations, the staff are arbitrary and not polite when speaking, the hospitality is lacking

The hotel staff is very unfriendly, the check-in time is not according to hotel regulations, the staff are arbitrary and not polite when speaking, the hospitality is lacking

The hotel staff is very unfriendly, the check-in time is not according to hotel regulations, the staff are arbitrary and not polite when speaking, the hospitality is lacking

The hotel staff is very unfriendly, the service is lacking, there is no hospitality, the check-in time is not according to hotel regulations.

Mantappppppppppppppppppppppppppppppp

The room is very comfortable, quiet, there are speakers, the room is clean, everything is perfect.

I really enjoyed to stay at Vasa Surabaya, the staff is very friendly and kind, also the bed, it’s just comforting. Can’t wait to come back! Thank you, Vasa hotel Surabaya

Everything was good! Level up any hospitality and stay number one!