Vasa Hotel Surabaya

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8.8
/10
Very Good
4,768 reviews

What Guests Say About Their Stay

Staff Friendliness (151)
Room Space (148)
Bedroom (146)
Ambiance (145)

M***e

9.4
/ 10
The hotel staff were very friendly and helpful with the check-in process, especially Rima. Thank you so much for your kind and professional assistance in checking me in at the Vasa Hotel.
See original

Kinteki P.

10.0
/ 10
The food is delicious and the room service is 24 hours, so you don't feel like going anywhere because the facilities in the hotel are very complete.
See original

E***k

10.0
/ 10
I really enjoyed staying at the Vasa Hotel. The hotel is beautiful, clean, the staff is friendly, and I received a birthday treat from Vasa yesterday. Thank you, Vasa Hotel.
See original

K***e

9.4
/ 10
Had an amazing stay at Vasa over the last weekend. Great facilities. Quite impressed with how clean and spacious the room was and how attentive the staffs are! Close to cafes/food places/malls. Highly recommend staying here!

heru S.

10.0
/ 10
We enjoyed an absolutely exquisite stay at Vasa Hotel. The staff’s demeanor was consistently welcoming, and the rooms were spotless. The breakfast buffet offered a superlative selection of dishes, and the location is ideal for those visiting Pakuwon Mall. A special commendation to the management team for their honesty and efficiency in notifying us about our forgotten belongings post-departure. A truly distinguished experience.
In the Area
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Jalan HR Muhammad No 31, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Vasa Hotel Surabaya is located in area / city Sukomanunggal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Vasa Hotel Surabaya

Jalan HR Muhammad No 31, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189
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Lobby Vasa Hotel Surabaya
Lobby 2 Vasa Hotel Surabaya

Discover More About Vasa Hotel Surabaya

Location


Vasa Hotel Surabaya is located in area / city Sukomanunggal.

About Vasa Hotel Surabaya

Whether you are planning an event or other special occasions, Vasa Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Vasa Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Vasa Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Vasa Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Vasa Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Vasa Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Vasa Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Vasa Hotel Surabaya.

All facilities in Vasa Hotel Surabaya

Entertainment Facility Vasa Hotel Surabaya
Entertainment Facility
Functional Hall Vasa Hotel Surabaya
Functional Hall
Common Space Vasa Hotel Surabaya
Common Space
Lobby Vasa Hotel Surabaya
Lobby
Accommodation Services Vasa Hotel Surabaya
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Halfboard without drinks
  • Free breakfast
  • Hot breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Fireplace in lobby
  • Non-smoking room
  • Smoking area

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Vasa Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
As instructed by the Governor, from 24 December 2020 - 8 January 2021 the Swimming Pool facility will be temporarily closed.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vasa Hotel Surabaya
388
Number of floors in Vasa Hotel Surabaya
36
Another facilities in Vasa Hotel Surabaya
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Vasa Hotel Surabaya

What are available facilities at Vasa Hotel Surabaya?
There are top facilites at Vasa Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vasa Hotel Surabaya?
The standard check-in time at Vasa Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vasa Hotel Surabaya provide breakfast?
Yes, Vasa Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Vasa Hotel Surabaya?
Vasa Hotel Surabaya is a 5.0-star hotel.
How many floors does Vasa Hotel Surabaya have?
Vasa Hotel Surabaya has 36 floors.
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More Reviews from Other Guests in Vasa Hotel Surabaya

Overall Ratings & Reviews Vasa Hotel Surabaya

Traveloka (4,609)
Other sources (159)
8.8
Very Good
From 4,609 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

8.8

Service and Facilites

8.9

People often mention about Vasa Hotel Surabaya
All
Bedroom (86)
Ambiance (84)
Staff Friendliness (78)
Room Space (78)
Hotel Area (76)
Accessibility (73)
Bathroom (73)
Family Friendly (70)
Taste (68)
Soundproof (65)
Sort by
Most Recent
Format
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Traveler Reviews Vasa Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
dimas a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The hotel staff was rude, entering the room without permission.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and comfortable, friendly, and the location is quite easy to reach.
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Profile Picture
ali s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and comfortable hotel. Perfect for a staycation.
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M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and helpful with the check-in process, especially Rima. Thank you so much for your kind and professional assistance in checking me in at the Vasa Hotel.
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Find this review helpful?
Kinteki P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is delicious and the room service is 24 hours, so you don't feel like going anywhere because the facilities in the hotel are very complete.
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E***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really enjoyed staying at the Vasa Hotel. The hotel is beautiful, clean, the staff is friendly, and I received a birthday treat from Vasa yesterday. Thank you, Vasa Hotel.
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Ok, nice location. Complete facilities.
Find this review helpful?
V***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 8 week(s) ago
The hotel's location is very strategic. However, the room ambiance is a bit less modern, so I didn't like it. The room is quite spacious. However, tissue paper in the room is a bit difficult to find, whether in the standard room, suite, or apartment, because I've tried all three room types. The food menu is not very varied. The waiters are only friendly on the first day. On the last day, they didn't pick up the empty plate I finished and put aside even though they kept passing my table, but they seemed to pretend not to see it. Even though it wasn't very busy at that time. Perhaps the service can be improved in the future.
Read More
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S***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean and the beds are comfortable.
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F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
My best choice of hotel in West Surabaya 👍
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J***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel is nice and clean. The service is friendly and fast. Thank you, Vasa Hotel.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The staff were friendly and helpful upon check in. The hotel was also clean but the car park was far away.
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R***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The room is clean and the staff is friendly.
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K***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Had an amazing stay at Vasa over the last weekend. Great facilities. Quite impressed with how clean and spacious the room was and how attentive the staffs are! Close to cafes/food places/malls. Highly recommend staying here!
Find this review helpful?
W***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Nice hotel and very clean and the service very good
Find this review helpful?
Adna S. P. C. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Just turn around and go straight to the toll road if you want to go to the airport. It's close to everywhere 😍 and it's definitely very clean. The Chinese restaurant is really good 🤍
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel is clean, the staff is friendly, and the parking is spacious.
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heru S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
We enjoyed an absolutely exquisite stay at Vasa Hotel. The staff’s demeanor was consistently welcoming, and the rooms were spotless. The breakfast buffet offered a superlative selection of dishes, and the location is ideal for those visiting Pakuwon Mall. A special commendation to the management team for their honesty and efficiency in notifying us about our forgotten belongings post-departure. A truly distinguished experience.
Read More
1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Heru S., Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
DUM D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice to stay at Vasa with excellent hospitality
Find this review helpful?
Accommodation's Reply
18 Apr 2026
Dear DUM D., Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Great service. The pool view is also great. Top
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1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Vasa Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Vasa Hotel Surabaya

Traveloka (4,609)
Other sources (159)
8.8
Very Good
From 4,609 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

8.8

Service and Facilites

8.9

People often mention about Vasa Hotel Surabaya
All
Bedroom (86)
Ambiance (84)
Staff Friendliness (78)
Room Space (78)
Hotel Area (76)
Accessibility (73)
Bathroom (73)
Family Friendly (70)
Taste (68)
Soundproof (65)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Vasa Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
dimas a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The hotel staff was rude, entering the room without permission.
Translated by Google Icon
See original
Find this review helpful?
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good and comfortable, friendly, and the location is quite easy to reach.
Translated by Google Icon
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Find this review helpful?
Profile Picture
ali s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and comfortable hotel. Perfect for a staycation.
Translated by Google Icon
See original
Find this review helpful?
M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff were very friendly and helpful with the check-in process, especially Rima. Thank you so much for your kind and professional assistance in checking me in at the Vasa Hotel.
Translated by Google Icon
See original
Find this review helpful?
Kinteki P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is delicious and the room service is 24 hours, so you don't feel like going anywhere because the facilities in the hotel are very complete.
Translated by Google Icon
See original
Find this review helpful?
E***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really enjoyed staying at the Vasa Hotel. The hotel is beautiful, clean, the staff is friendly, and I received a birthday treat from Vasa yesterday. Thank you, Vasa Hotel.
Translated by Google Icon
See original
Find this review helpful?
H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Ok, nice location. Complete facilities.
Find this review helpful?
V***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 8 week(s) ago
The hotel's location is very strategic. However, the room ambiance is a bit less modern, so I didn't like it. The room is quite spacious. However, tissue paper in the room is a bit difficult to find, whether in the standard room, suite, or apartment, because I've tried all three room types. The food menu is not very varied. The waiters are only friendly on the first day. On the last day, they didn't pick up the empty plate I finished and put aside even though they kept passing my table, but they seemed to pretend not to see it. Even though it wasn't very busy at that time. Perhaps the service can be improved in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean and the beds are comfortable.
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
My best choice of hotel in West Surabaya 👍
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel is nice and clean. The service is friendly and fast. Thank you, Vasa Hotel.
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The staff were friendly and helpful upon check in. The hotel was also clean but the car park was far away.
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
The room is clean and the staff is friendly.
Translated by Google Icon
See original
Find this review helpful?
K***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
Had an amazing stay at Vasa over the last weekend. Great facilities. Quite impressed with how clean and spacious the room was and how attentive the staffs are! Close to cafes/food places/malls. Highly recommend staying here!
Find this review helpful?
W***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Nice hotel and very clean and the service very good
Find this review helpful?
Adna S. P. C. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Just turn around and go straight to the toll road if you want to go to the airport. It's close to everywhere 😍 and it's definitely very clean. The Chinese restaurant is really good 🤍
Translated by Google Icon
See original
Find this review helpful?
A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel is clean, the staff is friendly, and the parking is spacious.
Translated by Google Icon
See original
Find this review helpful?
heru S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
We enjoyed an absolutely exquisite stay at Vasa Hotel. The staff’s demeanor was consistently welcoming, and the rooms were spotless. The breakfast buffet offered a superlative selection of dishes, and the location is ideal for those visiting Pakuwon Mall. A special commendation to the management team for their honesty and efficiency in notifying us about our forgotten belongings post-departure. A truly distinguished experience.
Read More
1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Heru S., Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
DUM D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice to stay at Vasa with excellent hospitality
Find this review helpful?
Accommodation's Reply
18 Apr 2026
Dear DUM D., Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Great service. The pool view is also great. Top
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Apr 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at our hotel. We are delighted to hear that the services and facilities we provided met your expectations. Feedback like this is vital for us to continue maintaining the highest service standards. We look forward to welcoming you back soon. Sincerely, Management of Vasa Hotel Surabaya
Number of reviews per page
20
40