The room was spacious, clean, and the staff was excellent. Thank you also for the complimentary breakfast and gift service. Your stay here will not disappoint.

I was quite satisfied with the cleanliness and amenities of the room at Midtown Residence, and the free minibar was also very helpful. However, I was a bit disappointed with the check-out policy. I requested an extension until 1 p.m. due to my child's graduation, but was denied. A little flexibility for guests with urgent needs would go a long way. Hopefully, they can be more considerate of guests' circumstances in the future. This can be a consideration if I have an important event; I won't stay here again. Thank you.

I was quite satisfied with the cleanliness and amenities of the room at Midtown Residence, and the free minibar was also very helpful. However, I was a bit disappointed with the check-out policy. I requested an extension until 1 p.m. due to my child's graduation, but was denied. A little flexibility for guests with urgent needs would go a long way. Hopefully, they can be more considerate of guests' circumstances in the future. This can be a point to consider if I have an important event; I won't be staying here again. Thank you.

It's a good stay for me. The room is clean and the bed is comfortable.

The atmosphere is comfortable, the service is friendly.

Awesome, the best hotel in Greater Surabaya city.

I was quite satisfied with my stay at this hotel. The staff was very friendly, with a special thumbs up for Mr. Ervan. A small suggestion: perhaps the building's appearance could be improved to make it more lively.

The place is nice, comfortable, clean too, the food is delicious and complete.

It was a really fun staycation here.

Highly recommended to stay here, I have often stayed here with my family.

The hotel staff was very friendly and helpful during check-in and check-out. There's a gym and swimming pool, which are highly recommended. 🫰🏻

It was a pleasant stay, close to the event we were attending. The price was affordable, and the staff was very helpful. The food was also decent, though lacking in variety, but still good. Unfortunately, the limited elevators made waiting times longer. I recommend staying here.

It's great for a staycation with family.

My first impression of Surabaya was made even more memorable by staying at the Midtown Residen Hotel. Besides easy access, excellent service, and a wide selection of food, 😊

Very good place to stay. Tried the king fabulous type. Nice facility and hospitality.

The hotel was located in a rather desolate area surrounded by a nearly bankrupt mall. The distance to the city center is still okay. But the ambiance somehow seems gloomy.

Really cool, I like it 🫰🏻🫶🏻 Recommended and worth repeating

The hotel staff was very friendly and very helpful, overall okay, and would stay here again.

The place is incredibly comfortable, perfect for some family time. You can cook together, the rooms are clean, and the kitchenette is very helpful for families. The swimming pool is also great, so even the little ones will love it and never want to leave.

The room was super large and fully equipped. I'll stay here again sometime.