How many rooms are available at Midtown Residence Surabaya?

Midtown Residence Surabaya has 202 rooms in total.

Does Midtown Residence Surabaya provide parking?

Yes, Midtown Residence Surabaya provides parking. Please confirm details directly with the hotel.

Does Midtown Residence Surabaya have a swimming pool?

Yes, a swimming pool is available at Midtown Residence Surabaya.

What do past guests say about Midtown Residence Surabaya?

Midtown Residence Surabaya is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Midtown Residence Surabaya

Name: Midtown Residence Surabaya
Address: Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246, Jalan Ngagel Raya No 123, Jawa Timur, 60246, Indonesia
Rating: 8.9

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8.9

Very Good

6,607 reviews

What Guests Say About Their Stay

Verified Traveler

9.4

/ 10

The room was spacious, clean, and the staff was excellent. Thank you also for the complimentary breakfast and gift service. Your stay here will not disappoint.

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N***l

9.1

/ 10

Very good place to stay. Tried the king fabulous type. Nice facility and hospitality.

I***a

9.4

/ 10

The hotel staff was very friendly and very helpful, overall okay, and would stay here again.

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Devi J.

9.7

/ 10

It was a great stay at Midtown Residence.

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Devi J.

9.7

/ 10

Always a pleasant experience staying at Midtown Residence.

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In the Area

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Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Midtown Residence Marvell City Surabaya Midtown Residence Surabaya is a hotel is located at Wonokromo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Midtown Residence Surabaya

Jalan Ngagel Raya No 123, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60246

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Discover More About Midtown Residence Surabaya

note: hotel was previously named Midtown Residence Marvell City Surabaya

Location
Midtown Residence Surabaya is a hotel is located at Wonokromo.

About Midtown Residence Surabaya

From business event to corporate gathering, Midtown Residence Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Midtown Residence Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Midtown Residence Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Midtown Residence Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Residence Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Residence Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Midtown Residence Surabaya.

All facilities in Midtown Residence Surabaya

Swimming Pool

Fitness Center

Functional Hall

Lobby

Exterior

Family-friendly Facilities

Children pool

Transportation

Area shuttle
Car rental
Secure parking
Valet parking

Food and Drinks

A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast

General

AC
Family room
Heater
Swimming pool
Rooftop terrace
Smoking area

Accessibilty

Wheelchair accessible

Business Facilities

Business center
Meeting facilities

Nearby Facilities

ATM/Banking
Supermarket

Things to Do

Children play area
Massage
Outdoor pool
Pool sun loungers
Spa

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Desk
In-room safe
Microwave
Minibar
Refrigerator
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter

Accommodation Policy & General Information in Midtown Residence Surabaya

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Midtown Residence Surabaya	202
Number of floors in Midtown Residence Surabaya	18
Another facilities in Midtown Residence Surabaya	Children pool, Area shuttle, Car rental, Secure parking, Valet parking

Frequently asked question in Midtown Residence Surabaya

What are available facilities at Midtown Residence Surabaya?

There are top facilites at Midtown Residence Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Midtown Residence Surabaya?

The standard check-in time at Midtown Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Midtown Residence Surabaya provide breakfast?

Yes, Midtown Residence Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Midtown Residence Surabaya?

Midtown Residence Surabaya is a 4.0-star hotel.

How many floors does Midtown Residence Surabaya have?

Midtown Residence Surabaya has 18 floors.

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More Reviews from Other Guests in Midtown Residence Surabaya

Overall Ratings & Reviews Midtown Residence Surabaya

Traveloka (6,570)

Other sources (37)

8.9

Very Good

From 6,570 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.5

Location

8.9

Service and Facilites

9.0

People often mention about Midtown Residence Surabaya

All

Staff Friendliness (151)

Room Space (148)

Bedroom (145)

Bathroom (131)

Ambiance (129)

Family Friendly (120)

Hotel Area (117)

Distance to City Center (114)

Wifi (114)

Taste (104)

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Traveler Reviews Midtown Residence Surabaya

Number of reviews per page

Customer reviews

Verified Traveler

Medical

9.4

/10

Reviewed 5 day(s) ago

The room was spacious, clean, and the staff was excellent. Thank you also for the complimentary breakfast and gift service. Your stay here will not disappoint.

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Accommodation's Reply

22 Oct 2026

Dear Mr./Ms. G*t, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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E***y

6.6

/10

Reviewed 6 day(s) ago

I was quite satisfied with the cleanliness and amenities of the room at Midtown Residence, and the free minibar was also very helpful. However, I was a bit disappointed with the check-out policy. I requested an extension until 1 p.m. due to my child's graduation, but was denied. A little flexibility for guests with urgent needs would go a long way. Hopefully, they can be more considerate of guests' circumstances in the future. This can be a consideration if I have an important event; I won't stay here again. Thank you.

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Accommodation's Reply

22 Oct 2026

Dear Mr./Ms. E*y, We are sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is important to us, and we will address the issues you reported in order to improve our services. We hope to have the opportunity to serve you better in the future. Sincerely, The Management Team, Midtown Residence Surabaya

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E***y

6.6

/10

Reviewed 6 day(s) ago

I was quite satisfied with the cleanliness and amenities of the room at Midtown Residence, and the free minibar was also very helpful. However, I was a bit disappointed with the check-out policy. I requested an extension until 1 p.m. due to my child's graduation, but was denied. A little flexibility for guests with urgent needs would go a long way. Hopefully, they can be more considerate of guests' circumstances in the future. This can be a point to consider if I have an important event; I won't be staying here again. Thank you.

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Accommodation's Reply

22 Oct 2026

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I***e

8.2

/10

Reviewed 1 week(s) ago

It's a good stay for me. The room is clean and the bed is comfortable.

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Accommodation's Reply

16 Oct 2026

Dear Value Guest We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived up to your expectations and provided an exceptional stay. Thank you for choosing us, and we look forward to welcoming you back. Warm Regards Management Midtown Residence Surabaya

Y***A

8.5

/10

Reviewed 2 week(s) ago

The atmosphere is comfortable, the service is friendly.

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Accommodation's Reply

19 Oct 2026

Dear Mr./Ms. Y*A, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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P***o

Transit

10.0

/10

Reviewed 2 week(s) ago

Awesome, the best hotel in Greater Surabaya city.

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Accommodation's Reply

16 Oct 2026

Dear Ms./Mrs. Pu, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Yudhianto

Leisure

9.4

/10

Reviewed 3 week(s) ago

I was quite satisfied with my stay at this hotel. The staff was very friendly, with a special thumbs up for Mr. Ervan. A small suggestion: perhaps the building's appearance could be improved to make it more lively.

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Accommodation's Reply

08 Oct 2026

Dear Ms./Mrs. Yudiantho, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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N***r

Leisure

8.5

/10

Reviewed 6 week(s) ago

The place is nice, comfortable, clean too, the food is delicious and complete.

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Accommodation's Reply

14 Sep 2026

Dear Mr./Ms. N*r, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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G***R

9.7

/10

Reviewed 8 week(s) ago

It was a really fun staycation here.

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1 people find it helpful

Accommodation's Reply

02 Sep 2026

Dear Mr./Ms. G*R, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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G***R

Staycation

9.7

/10

Reviewed 8 week(s) ago

Highly recommended to stay here, I have often stayed here with my family.

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Accommodation's Reply

02 Sep 2026

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Desy a. n.

10.0

/10

Reviewed 8 week(s) ago

The hotel staff was very friendly and helpful during check-in and check-out. There's a gym and swimming pool, which are highly recommended. 🫰🏻

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Accommodation's Reply

01 Sep 2026

Dear Desi A.N., Thank you very much for taking the time to share your kind feedback about our hotel. We are delighted that we were able to meet your expectations and provide you with a satisfying stay. Thank you again for choosing our hotel. We look forward to welcoming you back again. Sincerely, Surabaya Midtown Residence Hotel Management Team

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arsha a. p.

10.0

/10

Reviewed 9 week(s) ago

It was a pleasant stay, close to the event we were attending. The price was affordable, and the staff was very helpful. The food was also decent, though lacking in variety, but still good. Unfortunately, the limited elevators made waiting times longer. I recommend staying here.

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1 people find it helpful

Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. Arsha A.P., Thank you for your excellent review! We are delighted that our hotel met your high standards and provided you with a memorable experience. We appreciate your feedback and we hope to welcome you back again soon. The Management, Midtown Residence Surabaya

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Rizki T. N. S.

Leisure

10.0

/10

Reviewed 10 week(s) ago

It's great for a staycation with family.

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1 people find it helpful

Accommodation's Reply

20 Aug 2026

Dear Mr./Ms. Rizki T.N.S., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Tri A. W.

10.0

/10

Reviewed 10 week(s) ago

My first impression of Surabaya was made even more memorable by staying at the Midtown Residen Hotel. Besides easy access, excellent service, and a wide selection of food, 😊

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Ms./Mrs. Tri A.W., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

See original

N***l

Staycation

9.1

/10

Reviewed 10 week(s) ago

Very good place to stay. Tried the king fabulous type. Nice facility and hospitality.

2 people find it helpful

Accommodation's Reply

14 Aug 2026

Dear Value Guest, We’re thrilled to receive your positive feedback! It’s fantastic to hear that our hotel lived up to your expectations and provided an exceptional stay. Thank you for choosing us, and we look forward to welcoming you back. Best Regards Management Midtown Residence Surabaya

A***l

Business

8.9

/10

Reviewed 11 week(s) ago

The hotel was located in a rather desolate area surrounded by a nearly bankrupt mall. The distance to the city center is still okay. But the ambiance somehow seems gloomy.

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Accommodation's Reply

14 Aug 2026

Dear Value Guest, Thank you for the excellent review, Your feedback is greatly appreciated, and we hope to host you again soon. Best Regards Management Midtown Residence Surabaya

yess p.

10.0

/10

Reviewed 12 week(s) ago

Really cool, I like it 🫰🏻🫶🏻 Recommended and worth repeating

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Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. Yes, p. We are delighted to receive such positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our services, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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I***a

Staycation

9.4

/10

Reviewed 12 week(s) ago

The hotel staff was very friendly and very helpful, overall okay, and would stay here again.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

Dear Ms./Mrs. I*a, We are delighted to receive your positive feedback! We are pleased to hear that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Dedy Y.

Leisure

10.0

/10

Reviewed 13 week(s) ago

The place is incredibly comfortable, perfect for some family time. You can cook together, the rooms are clean, and the kitchenette is very helpful for families. The swimming pool is also great, so even the little ones will love it and never want to leave.

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1 people find it helpful

Accommodation's Reply

03 Aug 2026

Dear Mr. Daddy Y., We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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R***o

Leisure

8.5

/10

Reviewed 13 week(s) ago

The room was super large and fully equipped. I'll stay here again sometime.

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2 people find it helpful

Accommodation's Reply

24 Jul 2026

Dear Mr./Ms. Ro, We are delighted to receive your positive feedback! We are pleased to know that our hotel met your expectations and provided a wonderful stay. Thank you for choosing our hotel, and we hope to welcome you back again. Sincerely, The Management Team, Midtown Residence Surabaya

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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