Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness, service, and facilities of our hotel, and that Samala Hotel is the perfect place for a family stay. We will pass on your compliments to our entire team as an inspiration to continue providing the best service. We hope to welcome you and your family back to Samala Hotel on your next visit. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for sharing your feedback with us. We understand that as your stay was only for transit purposes, there were not many activities during your visit. We truly appreciate you choosing our hotel for your short stay and hope that on your next visit, with more time available, you will be able to enjoy more of our facilities and services. We look forward to welcoming you again in the future. Warm regards, Hotel Samala Management

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced, particularly regarding the quality of breakfast and room amenities, which did not meet the expectations of a four-star hotel. We have noted your feedback regarding the variety of breakfast options, the availability of bath mats and slippers, and have forwarded it to the relevant team for immediate evaluation and improvement. This is a matter of paramount importance to us to ensure that such incidents do not recur in the future. We greatly appreciate your feedback and suggestions, as they help us further improve the quality of our services and facilities. We hope to welcome you back to the Samala Hotel again for an even better stay. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of your room, and the comfort of the air conditioning throughout your stay. This compliment encourages us to continue striving to improve the quality of our service. We hope to welcome you back to Samala Hotel again in the future. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We are very sorry to hear that the room was dusty and that the hotel sandals provided were not in proper condition. Please rest assured that this is not in line with our service standards. All hotel amenities, including sandals, should be clean and newly prepared for each guest. Your feedback has been shared immediately with our housekeeping team for further investigation and corrective action to ensure this does not happen again in the future. Once again, we truly apologize for the discomfort caused and appreciate your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again and provide a much better experience. Warm regards, Hotel Samala Management

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location and facilities at Samala Hotel. Your compliments encourage us to continue striving to maintain and improve the quality of our service. We hope to welcome you back for your next stay for an even better experience. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you found the room clean and fresh, and that our staff provided excellent service during your stay. Your positive comments truly motivate our team to continue delivering the best experience for our guests. We look forward to welcoming you back to Hotel Samala in the future. Warm regards, Hotel Samala Management

Dear Valued Guest, Thank you very much for sharing your wonderful review. We are delighted to hear that you enjoyed your stay at Hotel Samala and that you found the room spacious and clean, the bed comfortable, and our staff helpful and polite. We are also pleased to know that our location met your expectations and made it easy for you to explore nearby attractions and restaurants. Your kind recommendation truly means a lot to us and motivates our team to continue delivering the best possible service. We look forward to welcoming you back to Hotel Samala in the near future for another pleasant stay. Warm regards, Management Hotel Samala

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you found the Samala Hotel's location very convenient, as it is situated in the heart of the city. Regarding traffic conditions on Dan Mogot Road and Schengareng Road, we apologize for any inconvenience you may have experienced, as these are major thoroughfares with relatively heavy traffic during peak hours. We recommend that guests adjust their travel times or contact our team for advice on the best routes and times. We appreciate your feedback and hope to welcome you back to the Samala Hotel in the future for an even more comfortable stay. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you found our room rates quite reasonable and commensurate with the amenities offered at Samala Hotel. We strive to provide the best value for all our guests with comfort and excellent service. We hope to welcome you back again in the future. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for your review. We are delighted to know that you considered Samala Hotel as a suitable choice in the Dan Mogot area. We hope to welcome you back again on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that the Samala Hotel's strategic location suited your needs, especially for business and onward travel. We look forward to welcoming you back in the future and providing you with another memorable stay. Sincerely, The Samala Hotel Management

Dear Valued Guest, Thank you for your review. We are pleased to hear that our hotel is clean and conveniently located for a short stay. Regarding your suggestion that the facilities may not be fully family-friendly, we greatly appreciate it and will take it into consideration for future service improvements. Thank you for your trust, and we hope to welcome you back soon. Sincerely, The Management Team, Samala Hotel

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you enjoyed your stay at Samala Hotel. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Samala Hotel

Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding cleanliness, particularly regarding the ants on the table, which is definitely not in line with our service standards. We have forwarded this feedback directly to our housekeeping and engineering teams for intensified cleaning and regular insect control to prevent this from happening again. We sincerely appreciate your attention, this will help us to continuously improve the quality of our guests' comfort. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Samala Hotel Management

Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience related to the cleanliness of the mattress, pillows, and linens, as well as the incident you experienced during the night. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate investigation and improvement. We also appreciate your positive rating regarding the comfort of your stay. The comfort and safety of our guests is our top priority, and we will continue to strive to improve the quality of our service. We hope to welcome you back to Samala Hotel again in the future and provide you with an even better stay. Sincerely, The Management Team, Samala Hotel