Overall Ratings & Reviews Royal Suite Hotel

at the level again for food and comfort for guests....

The hotel staff are friendly, the rooms are very comfortable.

Comfortable and clean room, not boring to stay here.

Good, very clean and satisfying. I have subscribed here.

Friendly service, clean room, calm atmosphere.

Highly recommended for families, good service, clean place.

The AC in the room is not very cold and the water drips.

Yellow water, bathtub can't drain water after use, aka clogged, clogged toilet can't flush

Booking for the 3rd and resecjul was brought forward, but instead it was increased because the booked room was not available, okay, it ended up increasing to 1jt700 per night but the room was dirty, the resident was sweet but the pillow had blood stains, lots of dust, the bathtub water was yellow. The bathtub water was drained out into the water hole near the toilet and the bathroom was flooded with water, the water had to be taken out by myself. The AC was not cold, hah, it was disappointing

The hotel atmosphere is spooky in the back area on the 2nd floor,

there is no lift, the sheets are a bit dirty

Not recommended with expensive price. Some items are missing & lack of communication. Room still smells of cigarette smoke.

The AC is not cold enough, the sheets have lots of spots, it's been a long time since the sheets and pillows were changed, the refill water runs out when I want to drink, the mat is also not white anymore, the hot water is okay. Next, the cleanliness should be improved.

Sorry in advance, the hotel is very good and has a bathtub, but the room I stayed in was a bit scary 🙏.

When I wanted to drink, the water dispenser ran out until the water dispenser in front of the other room also ran out. Try calling the telephone therapy receptionist in the room which doesn't work. One bedroom light didn't work. The soap in the toilet also ran out...

The room smells musty. The AC is leaking, the bathtub drain is stuck.

Pretty clean. Toilet function is normal. There is warm water too. 8/10 to stay here. Recommend.

Haven't checked out yet but there was a hotel staff who opened the room door without prior confirmation via the room telephone, fortunately not when he was sleeping or changing clothes and unfortunately the location on the top floor doesn't have an elevator so guests who bring heavy suitcases have difficulty carrying them.

1. Can't check in early. 2. The AC is not cold. 4. The AC is very noisy. 3. Yellow bath water. 5. Small bed. Just the first and last staycation in this hotel!

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