favehotel S. Parman Medan

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Overall Ratings & Reviews favehotel S. Parman Medan

Traveloka (4,827)
Other sources (74)
8.6
Very Good
From 4,827 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about favehotel S. Parman Medan
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Distance to City Center (118)
Bedroom (118)
Staff Friendliness (112)
Ambiance (104)
Bathroom (95)
Room Space (87)
Accessibility (86)
Taste (84)
Variety (79)
Hotel Area (78)
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Traveler Reviews favehotel S. Parman Medan

Number of reviews per page
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40
Customer reviews
N***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
The FO lady was very friendly. I forgot her name.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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N***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 day(s) ago
I've been requesting room cleaning since 1:00. I returned to the hotel at 3:00, and the room still hadn't been cleaned. I don't know what to do. It was a bit annoying. I'd already asked the staff while they were cleaning the same floor and the FO. The 4 FO staff members, because they were busy, didn't even say sorry. It was a bit lacking.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, This is a message from Favehotel S. Parman Medan. We would like to express our sincere gratitude for rating your room during your stay. First, we apologize for the inconveniences you experienced regarding room cleaning and the attitude of our staff. We will address these issues immediately. Thank you for your kind consideration, and we look forward to welcoming you back for an even better stay in the future. Sincerely, Agus Sri Damanik, Front Office Manager
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S***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very comfortable for travelers, affordable prices.
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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aga N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This hotel is clean, there are many food choices, and the staff are also friendly.
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Accommodation's Reply
21 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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Pangeran G. W. B.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Not perfectly as expected, but overall is good enough for a 3-star hotel.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Pangeran, Warmest greetings from favehotel S. Parman Medan! We would like to express our sincere gratitude for your rating and for taking the time to share your experience with us. Your kind feedback is a great motivation for our entire team to consistently maintain and enhance our standards of hospitality. We look forward to the opportunity of welcoming you back on your next visit to Medan. Thank you Best regards,. Agus Sri Damanik Front Office Manager
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice, comfortable, and the food tastes good.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
First time to Medan. Stayed here because of easy access to the city. Everything was fine.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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C***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Good staff and good location. Pleasant experience.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The drain was clogged, taking a long time to drain, so when I showered, the water in the bathroom pooled and was slippery. The glasses were all dusty, so I had to wash them before using them.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Fave S Parman Medan Hotel. We apologize for any inconvenience you experienced in your room and will forward your suggestions to the relevant department for improvement. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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S***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Okay, I always want to.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The Wi-Fi in the rooms is still slow. While the location is close, the drop-off area is inconvenient.
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1 people find it helpful
Accommodation's Reply
12 Aug 2026
Dear Valued Guest, We greatly appreciate your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We apologize for any inconvenience you experienced in your room and will forward your feedback to management. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All okay, good, no complaints.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at Fave S Parman Medan Hotel. We are always delighted to receive your comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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s***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 3 week(s) ago
Awful smell at check-in. Smelled like body odor mixed with fresh paint. Upon my request, they tried to remove it with air freshener, but it only lasted 20 minutes before going back to the awful smell. Probably accumulated from not being cleaned well.
1 people find it helpful
Accommodation's Reply
08 Aug 2026
Dear Mr/Mrs. S***a, Warmest greetings from Favehotel S. Parman Medan, Thank you for taking the time to share your feedback regarding your recent stay with us at favehotel S. Parman Medan. Please accept my sincere apologies for the unpleasant odor in your room and for the discomfort it caused during check-in. While our team attempted to address this with air freshener, I deeply regret that it was only a temporary fix and did not properly resolve the issue. Cleanliness and guest comfort are our highest priorities. Following your comment, our housekeeping team has conducted a comprehensive deep cleaning and room ventilation process to ensure the room meets our quality standards. We have also reviewed our room inspection procedures with the team to prevent this from happening again. We truly value your candid feedback as it helps us continuously improve. Should your travels bring you back to Medan, please feel free to reach us out, and we would appreciate the opportunity to welcoming you back for a much better experience. Best regards, (Richard S.) General Manager
Mahataru G. A. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are clean, large, and the staff are friendly.
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Accommodation's Reply
03 Aug 2026
Dear Mr. Mahataru, We greatly appreciate your feedback regarding your stay at Fave S Parman Medan Hotel. We are always happy to receive your suggestions. We will share your comments with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Agusri Damanik, Front Office Manager
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A comfortable and clean hotel. Very strategically located.
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Accommodation's Reply
01 Aug 2026
Dear Valued Guest, Warm greetings from favehotel S. Parman Medan! We appreciate you taking the time to review and rate our hotel. We greatly appreciate all feedback, whether compliments or criticisms, as it is invaluable information for our continuous improvement. Your trust and comfort are our top priority. We are committed to continuously improving and enhancing the overall quality of our services to provide an even better stay experience on your next visit. We sincerely hope to have the opportunity to welcome you again in the future with even better, more comfortable, and more satisfying service. With our best wishes, we hope you stay healthy, safe, and happy. Sincerely, Agus Sri Damanik, Front Office Manager
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i***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice and comfortable place close to shopping entertainment center.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Warm greetings from favehotel S. Parman Medan! We appreciate you taking the time to review and rate our hotel. We greatly appreciate all feedback, whether compliments or criticisms, as it is invaluable information for our continuous improvement. Your trust and comfort are our top priority. We are committed to continuously improving and enhancing the overall quality of our services to provide an even better stay experience on your next visit. We sincerely hope to have the opportunity to welcome you again in the future with even better, more comfortable, and more satisfying service. With our best wishes, we hope you stay healthy, safe, and happy. Sincerely, Agus Sri Damanik, Front Office Manager
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Hendrik S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable place to stay and quick access.
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Accommodation's Reply
29 Jul 2026
Dear Mr. Hendrik S., Greetings from favehotel S. Parman Medan! We would like to express our deepest gratitude for taking the time to rate and review our hotel after your stay. We appreciate all feedback, whether in the form of compliments or ratings, as it is invaluable information for us to improve ourselves in the future. Your trust and comfort are our top priority. We are fully committed to continuously improving and enhancing the overall quality of our service to provide you with the best possible stay experience on your next visit. We sincerely hope to have the opportunity to welcome you again in the future with even better, more comfortable, and more satisfying service. With our heartfelt wishes for your health, safety, and happiness at every step and every day. Sincerely, Agus Sri Damanik, Front Office Manager
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M***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
PROS: The food was pretty good, but lacked variety. I got a connecting room, but both TVs couldn't watch the World Cup. CONS: The hotel is more suited for business travelers, not staycations (too crowded), and parking is limited.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Warm regards from favehotel S. Parman Medan! Thank you for taking the time to review and rate your stay at our hotel. We greatly appreciate any feedback, whether in the form of compliments or ratings, as it is invaluable information for our continued improvement. We are pleased to hear that you enjoyed the food. Regarding your comments about the variety of dishes on the menu, we have forwarded this to our kitchen team so they can offer a wider selection to enhance the dining experience for all our guests in the future. We apologize for any inconvenience you experienced regarding the inability to broadcast sports on in-room television, as well as the limited parking space and crowded atmosphere during your stay. Your feedback regarding the sports broadcast and guest comfort is being taken seriously by our management for further evaluation. Regarding parking, our security team will be managing guest vehicles more efficiently to maintain peace and security. Your trust and comfort are our top priority. We are committed to continuously improving and enhancing our overall performance to provide an even better experience on your next visit. We sincerely hope to have the opportunity to welcome you back in the future with even better, more convenient, and more satisfying service. With our best wishes, we hope you enjoy good health, safety, and happiness every step of the way. Sincerely, Putra Sari Vichai, Front Office Manager
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M RIAN S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Good good good good very good
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Accommodation's Reply
11 Jul 2026
Dear Mr./Ms. M., Dear Mr./Ms. S., Sincerely yours, from favehotel S. Parman Medan! Thank you so much for taking the time to review and rate your stay on July 3-5, 2026. Our management and all staff are delighted to read your compliments. Your satisfaction with the quality of our hotel is invaluable and a major driving force for us to continuously strive to maintain and improve our excellent service standards and comfortable facilities. We promise to always provide the best possible stay experience for all our guests. Therefore, we hope that favehotel S. Parman Medan will be your primary accommodation choice for your next business or work trip to Medan. We look forward to welcoming you back again with our best service. Sincerely, Putra Sari Vijay, Front Office Manager
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H***r
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
The accommodation service is lacking...
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Warm greetings from favehotel S. Parman Medan! We appreciate you taking the time to provide feedback following your stay at our hotel. We greatly appreciate the high rating you gave us. However, we have read your comments regarding shortcomings in our service during your stay. Please allow us to apologize for any inconvenience. The comfort and satisfaction of all our guests is our top priority, and this brief feedback is invaluable for our internal improvements. If you are willing and have the time, we would greatly appreciate it if you could share more details or specific aspects of our service that you felt could be improved through our official communication channels. This information will help us and our team to conduct a comprehensive assessment and make targeted improvements. We are committed to continuous learning and improvement to further enhance the quality of our service and provide an even more perfect stay experience in the future. We sincerely hope to welcome you back on your next visit to demonstrate our commitment to transforming and improving our excellent service. With our best wishes, we hope you are in good health, safety, and happiness every step of the way. Sincerely, Putra Sari Wijaya, Front Office Manager
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