It was a very pleasant stay. The staff was friendly and powerful. The only downside was that the distance from the lobby to the room was quite far. It's not very convenient for seniors. Everything else was great.

Excellent service. Serene environment. I like the politeness of the staffs and their interest in knowing their customer. It was a sweet experience. Thank you

Everything is okay. Keep up the good work.

It’s a great choice for us to come here after from long journey with train. We arrived at BWI in a dawn but we still can get a bit proper place (beside swimming pool) to rest down and pampered ourself before check in at 12pm. Thank you so much for friendly staff we had at the lobby.

The hotel is nice, very homey, complete facilities, the fitness center has mats too, guys, the food is delicious, clean, and I want to stay there again... The best

I was looking for a hotel on the spur of the moment to transit to Jember because I missed my train. I liked the room layout and the comfortable atmosphere, the best breakfast👍. I will come here again next time just for a staycation.

One of the best kid-friendly hotels in Banyuwangi, with a children's pool, mini playground, and fish pond where you can feed the fish, and color during breakfast. Adjacent to Banyuwangi Park... All the staff are friendly, breakfast is very varied, and the all-you-can-eat seafood dinner is also delicious😍 good hotel

I really like it and my kids always want to stay here.

Nice hotel for a business trip with a Bali ambiance.

Nice hotel for a business trip with a Bali ambience

5 nights stay at EL hotel is very comfortable.. the hotel is clean, the staff is friendly, the food is delicious, only the toilet lights are dim, not bright enough.. oh yeah, thank you for the cake.. 🙏

Good food, clean rooms, friendly staff

Nice Clean Nice Clean The breakfast is delicious

The staff is friendly, the rooms are clean, and the opportunity to borrow a scrubber is good: all responses are prompt. However, the television is already "old school," so it's time to replace it. However

Comfortable and nice, the view is pleasant

From the receptionist to the cleaning staff, everyone is friendly.

Good everything ✅ Next time will stay again

Luxury hotel & price as promised 😘👍

The hotel staff were very friendly and helpful during check in.

Family-friendly hotel. Comfortable and nice, and the food is pretty good. However, the floor in my room felt damp yesterday. Perhaps it had just been cleaned/mopped, so it was still damp when I checked in.