Friendly staff, clean hotel, didn't expect it to be that good...

Thank God, it's close to the mall and the food stalls. Easy access everywhere.

It was so much fun... Don't forget to stay here if you come to Semarang...

Staff was friendly and check-in process was very simple.

Nice, luxurious, comfortable hotel. Nice, luxurious, comfortable room, but lacking Netflix. All of them are B+, except: 1. The parking system is lacking. I had to go to the receptionist several times to claim free parking. It should have been explained in as much detail as possible from check-in. Initially, it was okay that we had to register first (using a ticket). It's true that the receptionist recommended using e-toll/e-money, so I followed that up once I registered. It turned out that I had to bring my e-toll/e-money card, and I had to go to the parking lot again. So the system should be clarified and even improved. 2. If you're staying here by car, you need to have excellent driving skills, as the parking lot is very narrow. Even the main parking lot is narrow. 3. There are no directions on the hotel layout at all, so you have to ask the receptionist where the playground is, where the swimming pool is, where the fitness center is, and where the restaurant is. Where are the floors? There's no information at all. 4. The hotel lobby is integrated with the travel agency, so we have to be patient while waiting for them to pick up and drop off passengers.

When we arrived at the hotel to check in, the receptionist conveyed our 2 room reservations requesting a connecting door upgrade to an apartment type room with 3 rooms. When we entered the room, we were very surprised because the rooms were large, there was a kitchen, dining room, and living room too. The single bed was 140x200, clean, comfortable... all the facilities were functioning well (refrigerator, stove, dispenser, microwave), thank you for the service🙏🏻

Always love the pool. Location wise superb and have convenience store and KFC beside. Easy access for family. Parking lot is challenging, but has enough slot to park. Need experience driver to park your car 😅

The hotel is close to the city center, there is a playground near the hotel, but it is a little less clean.

Very comfortable, suitable for family staycation

The hotel is clean and strategically located, and the staff are friendly. Everything is fine, but the road up to the parking lot is a bit narrow.

Comfortable, clean, friendly staff.

Overall, I'm very satisfied 👍👍👍😊😊

The location is quite strategic, the rooms are quite spacious and pleasant. Breakfast is not very varied.

4 stars is the maximum; I prefer to rate it between 3 and 4 (closer to 3). The main drawbacks are the poor Wi-Fi, limited elevator options, and the rooms, which felt relatively cramped.

The hotel's location is good, but getting in is a bit tricky because you have to climb stairs. Staff is also minimal. I called to ask for a trolley, but it didn't come, so I ended up bringing it myself. The front desk staff were also unhelpful, busy scrolling through their phones. The room was clean enough, and the bed was large.

Everything is okay, good, complete, friendly, and the staff are smiling.

Even though the room wasn't very spacious and wasn't soundproof, the kids were really excited. It's kid-friendly. There was also snow in the playground near the hotel lobby. It was quite memorable. Thank you, Louis Kienne.

The staff is friendly, and the facilities are quite complete, especially for entertaining the little ones. It's a shame, though, that the climb to the parking lot is narrow and scary. There's also no signage indicating access to the pool/playground. Overall, the hotel is AWESOME, and the pool is also really cool. I hope I get the chance to stay there again.

The location is very strategic, the room is spacious and has a sofa bed, so there is no need for an extra bed for a family trip with children, unfortunately the breakfast is not very varied and the taste is just ordinary.

We once stayed at Louise Kienne Simpang Lima, where the service, cleanliness, breakfast menu, and parking were all good. Currently, we are staying at Louise Kienne Pemuda Semarang, but the service is not as good as Louise Kienne Simpang Lima. LK Pemuda only has one key card, which made it a hassle during our family staycation, having to keep asking the staff for access to the elevator because there is only one key card in the room. The breakfast menu was very basic and tasted awful. Some items were out of stock, and the refill process took quite a long time. The cleanliness of the dining tables was also poor, and dirty plates were not immediately removed. I urge management to improve the reputation of Louise Kienne.