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8.3
Very Good
From 3,784 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
7.9
Location
8.7
Service and Facilites
8.4
People often mention about Louis Kienne Pemuda
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Distance to City Center (87)
Bedroom (81)
Staff Friendliness (80)
Bathroom (78)
Surroundings (70)
Accessibility (70)
Ambiance (65)
Room Space (64)
Family Friendly (61)
Hotel Area (56)
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Traveler Reviews Louis Kienne Pemuda
Number of reviews per page
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40
Customer reviews
I***i
Leisure
10.0
/10
Reviewed 10 hour(s) ago
Clean and spacious room. Clean furniture. Good place to stay.
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V***a
9.4
/10
Reviewed 3 day(s) ago
Good enough, clean rooms, good parking.
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam. Warmest greetings from Louis Kienne Hotel Pemuda Semarang, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda Semarang. We are delighted to know that you enjoyed your stay at Louis Kienne Hotel Pemuda Semarang. We apologize if there are any shortcomings in our products and services that you and your family may have experienced. We will continue to improve our products and services in the future. We will be happy to welcome you and your family back to our hotel. Thank you. Warmest regards, Richy Nugraha Effendi. Hotel Manager
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DW
Dinar W. S.
10.0
/10
Reviewed 3 day(s) ago
Cool, friendly service, steady
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Accommodation's Reply
09 Aug 2025
Dear Ms. Dinar W. S. Warmest greetings from Louis Kienne Hotel Pemuda Semarang. Thank you for taking the time to write a review about your stay at Louis Kienne Hotel Pemuda Semarang. We are delighted to know that you enjoyed your stay at Louis Kienne Hotel Pemuda Semarang. We will continue to improve our products and services in the future. And we will be happy to welcome you back to our hotel. Thank you. Warmest regards, Richy Nugraha Effendi. Hotel Manager
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EE
Edwin E.
Business
7.1
/10
Reviewed 4 day(s) ago
Dear LK Hotel Management,
I apologize if this review is less than satisfactory. Personally, I hope this can be constructive feedback.
Exactly in 2022, after Covid-19, I stayed at the LK Hotel. The experience was very unpleasant, but I understand that the entire hotel industry is struggling to survive.
Seeing the newly refreshed room made me want to stay at the LK Hotel again.
I really liked the minimalist design of the bathroom and room. The vibe was very present.
The only issues were room service and cleanliness. I called room service around 11:30 PM twice, but no one answered.
And in my opinion, cleanliness is a major issue for LK Hotel management. From the carpet in the room to the stains on the bed, the telephone, and the bathroom walls, these were some of my concerns.
The staff at Reception were very friendly and helpful. 👍
Thank you for the hospitality and hopefully, it will continue to improve.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Edwin. Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda Semarang. And thank you for the criticism and suggestions you have given us because it gives us the opportunity to improve products and services that do not meet our standards. We apologize for some of the obstacles you experienced, especially related to the telephone not being answered from the restaurant, for room service we close orders until 10:00 PM WIB only, Sir. At 11:30 PM when you called from your room, our restaurant was already closed. And we also apologize for the less than optimal cleanliness of the room for you. We have conveyed the obstacles you experienced to the relevant department for future improvements. And we will be happy to welcome you back to our hotel so that we can improve the bad impression created on this occasion. Thank you. Warm regards,. Richy Nugraha Effendi. Hotel Manager
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MD
Muhammad D. R.
Business
10.0
/10
Reviewed 1 week(s) ago
Nice and friendly, and easy access to various places
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Accommodation's Reply
03 Aug 2025
Dear Mr. Muhammad D. R. Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We also appreciate your feedback and suggestions, as they give us the opportunity to improve our products and services that do not meet our standards. We will continue to improve our products and services in the future. Thank you. Warm Regards, Richy Nugraha Effendi, Hotel Manager
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N***a
Leisure
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and welcoming. The food was also excellent. I'll probably stay here again if I ever come back to Semarang.
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Accommodation's Reply
02 Aug 2025
Dear Sir/Madam, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We are delighted to know that you enjoyed your stay at our hotel. We will continue to improve our products and services in the future. We will be happy to welcome you back to Louis Kienne Hotel Pemuda Semarang. Thank you. Warmest Regards, Richy Nugraha Effendi, Hotel Manager
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A***s
Transit
5.4
/10
Reviewed 2 week(s) ago
For a 4-star hotel, toiletries are not provided. I had to call several times and go down to the lobby to ask for help before they responded. Even then, it took an hour and a half. The sheets smelled musty and had hair on them, the carpet smelled and was full of dust. I don't think I'll be going there again. The towels were discolored, and some of the lights in the room were out. There are so many downsides.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We also appreciate your feedback and suggestions, as they give us the opportunity to improve our products and services that do not meet our standards. We apologize for any inconvenience you experienced during your stay. We have also forwarded this information to the relevant department for future improvements. Thank you. Warm Regards, Richy Nugraha Effendi, Hotel Manager
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a***n
Business
6.4
/10
Reviewed 2 week(s) ago
The room is not soundproof, the breakfast has little variety and the taste is lacking, the staff service is friendly but lacks solutions.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We also appreciate your feedback and suggestions, as they give us the opportunity to improve our products and services that do not meet our standards. We apologize for any inconvenience you experienced during your stay at our hotel. We will continue to improve our products and services in the future. Thank you. Warmest Regards, Richy Nugraha Effendi, Hotel Manager
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M***h
8.5
/10
Reviewed 2 week(s) ago
It's quite comfortable here...the only downside is that parking for large cars is a bit difficult.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write about your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced during your stay, especially regarding parking. Our hotel provides valet parking, and if you have difficulty parking in the future, our valet team can assist you. Once again, we apologize for any inconvenience. We will be happy to welcome you back in the future so we can improve on this bad impression. Sincerely, Richy Nugraha Effendi, Hotel Manager.
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I***s
Business
8.7
/10
Reviewed 2 week(s) ago
Service is quite good, staff is friendly, access is easy
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Accommodation's Reply
02 Aug 2025
Dear Sir/Madam, Thank you for taking the time to write a review about your experience during your stay at Louis Kienne Hotel Pemuda. We are delighted to know that you enjoyed your stay at our hotel. We will continue to improve our products and services in the future. Thank you. Warmest Regards, Richy Nugraha Effendi, Hotel Manager
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L***E
Transit
6.7
/10
Reviewed 2 week(s) ago
We ran out of soap, the Wi-Fi was on and off while the Telkomsel signal was spotty, so we were practically back in the old days without internet. Breakfast was very limited in choice and tasted just okay! It's true that the old hotel smelled a bit musty!
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D***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
The car park is okay, the hotel location is okay, the breakfast is okay, the room is clean, it's just a shame it's not soundproof (I was on the 6th floor).
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SS
Suzzana S.
9.4
/10
Reviewed 3 week(s) ago
The room and bed are big, the staff are friendly.
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Accommodation's Reply
25 Jul 2025
Dear Ms. Suzzana S. Warmest greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write about your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. Once again, we say thank you very much. We look forward to welcoming you and your family back in the future. Sincerely, Richy Nugraha Effendi, Hotel Manager
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I***a
8.5
/10
Reviewed 3 week(s) ago
Comfortable and close to the city center for souvenirs
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Accommodation's Reply
25 Jul 2025
Dear Sir/Madam, Warmest greetings from Hotel Louis Kienne Pemuda Semarang. Thank you for taking the time to write about your experience during your stay at our hotel. Your suggestions and input are very important to us to help control the quality of our products and services. We are pleased to know that you enjoyed and enjoyed your stay at our hotel. We look forward to welcoming you and your family back in the future. Sincerely, Richy Nugraha Effendi, Hotel Manager
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FB
Fatdyanto B. W.
Business
8.5
/10
Reviewed 3 week(s) ago
The room was clean and quite comfortable, but the parking lot was very narrow and the staff service was less than satisfactory. You also had to call the receptionist several times to get the number answered.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr. Fatdyanto B. W. Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write about your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. We apologize for the difficulties you experienced during your stay at our hotel. We have conveyed your concerns to the relevant department for future improvements. Once again, we apologize. Thank you. Sincerely, Richy Nugraha Effendi. Hotel Manager
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nh
nurul h.
9.3
/10
Reviewed 3 week(s) ago
The facilities are good, but the restaurant menu is just ordinary.
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Accommodation's Reply
22 Jul 2025
Dear Ms. Nurul H. Warmest greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. We are happy if you feel comfortable staying at our hotel, we will continue to improve our products and services in the future. Thank you. Sincerely, Richy Nugraha Effendi. Hotel Manager
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S***o
Leisure
8.3
/10
Reviewed 4 week(s) ago
Free parking system need an upgrade...i was charged the time i was check in..
Towel need more attention
2 people find it helpful
AS
Andang S.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Easy parking and friendly staff
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Accommodation's Reply
17 Jul 2025
Dear Mr. Andang S. Warmest greetings from Louis Kienne Hotel Pemuda Semarang, Thank you for taking the time to write a review about your experience during your stay at our hotel. We are delighted to know that you had a pleasant and comfortable stay at our hotel. We apologize if there are any of our products and services that are less pleasing to you and your family. We look forward to welcoming you back to our hotel. Once again, we thank you. Thank you. Warmest regards,. Richy Nugraha Effendi. Hotel Manager
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y***h
8.5
/10
Reviewed 5 week(s) ago
Nice, but room facility not better
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our Hotel. Your suggestions and input are very important for us to help control the quality of our products and services. Once again, we say thank you very much. We apologize if there are any shortcomings that are not pleasing to you & your family. We look forward to your and your family's visit in the future. Best regards, Richy Nugraha Effendi. Hotel Manager
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S***a
Business
8.7
/10
Reviewed 6 week(s) ago
only 1 lift is operational.
TV screen in the room is blue screen.
breakfast menu is not good.
location is OK.
air conditioner in the room is cold, but the sound of snoring in the next room is quite clear.
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Louis Kienne Pemuda Semarang, Thank you for taking the time to write your impressions of your experience during your stay at our hotel. Your suggestions and input are very important for us to help control the quality of our products and services. We apologize for some of the complaints that you felt during your stay at our hotel, we have conveyed some of your complaints to the relevant department so that in the future incidents like this will not happen again. Thank you. Best regards, Richy Nugraha Effendi. Hotel Manager.
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Number of reviews per page
20
40
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