MaxOneHotels.com @ Balikpapan

Explore MaxOneHotels.com @ Balikpapan
8.4
Very Good
From 7,102 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about MaxOneHotels.com @ Balikpapan
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Staff Friendliness (142)
Ambiance (135)
Distance to City Center (132)
Bedroom (131)
Room Space (130)
Taste (128)
Family Friendly (122)
Hotel Area (118)
Variety (117)
Bathroom (111)
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Traveler Reviews MaxOneHotels.com @ Balikpapan

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Customer reviews
r***n
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 day(s) ago
Excellent service.. Friendly staff, all food is good, cleanliness is good.
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R***e
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Very enjoyable and recommended
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Max wishes you a bright and happy day! Thank you for your positive review! We are delighted to hear that you had a pleasant and memorable time during your stay at Max One Balikpapan. Our entire team is very happy to hear your feedback. We hope to welcome you back to Max One Balikpapan again. Wishing you continued happiness and brightness. General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The next time, it will be a max one. Great place, really liked by my kids and wife.
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Accommodation's Reply
05 Jan 2026
Dear Valued Customer, Max wishes you a wonderful day! Thank you so much for your positive review! We are delighted that you and your family enjoyed your stay at Max One Balikpapan Hotel. We hope to welcome you back to Max One Balikpapan Hotel again on your next vacation. Wishing you happiness and cheerfulness always. General Manager
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Wenny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Overall, my stay at Max One Balikpapan was the best. The breakfast was delicious, and the service was super humble. 👍🏻 It just so happened that my husband was staying there for his birthday, and he received a free birthday cake, delivered by the hotel staff, Ms. Firza, and her amazing friends. Thank you, Max One Hotel! It's been a wonderful addition to our family's enjoyable vacation. ❤️
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K***n
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Leisure
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6.6
/10
Reviewed 7 day(s) ago
Check-in took so long, I only got the room key at 6 pm 😭
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K***n
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Leisure
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7.0
/10
Reviewed 7 day(s) ago
During my several stays at Maxone Baru, I had a bad experience. Check-in was very slow, around 3 pm, and the AC was not cold enough. There were no other problems.
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F***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 1 week(s) ago
The room wasn't soundproof, the room key battery was dead so I couldn't get in, there was no hotel Wi-Fi, the pillows sagged, and the sheets and blanket had some tears. The food and cleanliness were okay. The staff were friendly.
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N***k
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10.0
/10
Reviewed 1 week(s) ago
A pleasant holiday, an interesting and recommended resting place
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Accommodation's Reply
05 Jan 2026
Dear valued guest, Max wishes you a bright and happy day! We are delighted to hear that Maxzone Balikpapan was a fun and exciting vacation for you. We thank you for choosing us and our hotel as your recommended accommodation in Balikpapan. The entire Maxzone Balikpapan team is happy to welcome you back for your next vacation or holiday. Wishing you happiness and cheerfulness always. General Manager
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n***r
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Leisure
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6.1
/10
Reviewed 2 week(s) ago
It's been a long journey,,, when I wanted to check in early, I couldn't. I've begged because I brought a baby and a small child. Because I'm far away, I need to rest and relax at the hotel. eh, the staff are not friendly, they keep getting angry. It's very very bad even though it's in the 700 class and above, but the service is not good, especially the receptionist.
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Teddy S.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Stag hotel is friendly #ferza, unfortunately the gym area is being renovated
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A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I will definitely stay here again if I have a business trip, thank you for having me at Maxone BPP, the food is really delicious ✨
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Max wishes you a wonderful day! Thank you for choosing and staying with us at Max One Hotel Balikpapan. We are delighted that our hotel is your first choice when visiting Balikpapan. We are ready to provide you with excellent service to ensure your business trip is smooth. We are very pleased that you enjoyed the food served at our Bistro. It is an honor for all of us to look forward to welcoming you back to Max One Hotel Balikpapan again. We wish you happiness and cheerfulness always. General Manager
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F***a
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Staycation
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8.7
/10
Reviewed 2 week(s) ago
This time the room was not very clean, there was a lot of dust, but the food was always delicious, the cleanliness should be improved.
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Accommodation's Reply
05 Jan 2026
Dear valued guest, Max wishes you a wonderful day! Thank you for your review. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we will follow up to evaluate and improve immediately. Customer satisfaction is our top priority, and we are committed to continuously improving the quality of our services and facilities. We are glad you enjoyed our breakfast. We hope to welcome you back to Max One Balikpapan and look forward to serving you well. Have a happy and cheerful day! General Manager
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Shella M.
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10.0
/10
Reviewed 2 week(s) ago
If you repeat order, it means the hotel is ⭐⭐⭐⭐⭐
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Accommodation's Reply
05 Jan 2026
Dear Ms. Chella, Max wishes you a wonderful day. Thank you for staying with us and for taking the time to evaluate our services and facilities at Max One Balikpapan. We sincerely hope you will return to stay at Max One Balikpapan again. We look forward to welcoming you back to Max One Balikpapan. Wishing you happiness and cheerfulness always. General Manager
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Shella M.
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10.0
/10
Reviewed 3 week(s) ago
Maxone is getting better and better, the breakfast is also getting better and better
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Accommodation's Reply
24 Dec 2025
Dear Ms. Chella, Max wishes you a wonderful day! Thank you for staying with us and for rating our facilities and services. We are delighted that you were impressed and had a great experience, and that you enjoyed the taste and variety of the breakfast we serve daily. We would be thrilled if you and your loved ones could celebrate New Year's Eve at the Nuisantara Grand Ballroom, Maxzone Balikpapan Hotel, with entertainment, delicious food, and many prizes, including a grand prize of a motorcycle. We all welcome you back to Maxzone Balikpapan next time. Have a happy holiday and a wonderful year ahead! General Manager
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Purnama L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
so far so good.................
1 people find it helpful
Accommodation's Reply
24 Dec 2025
Dear Ms. Purnama, Max Wishes you A Bright & Happy Day ! Thank you for sharing a review of your recent experience. Our team here at Maxone Balikpapan is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon Happy Holiday Season - Stay Bright & Happy Day General Manager
Maulana B. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The front office staff, Kak Hana, was very helpful. The service at check-in was excellent, as was the service from the other staff. Thank you.
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1 people find it helpful
Accommodation's Reply
20 Dec 2025
Dear Ms. Maulana, Max wishes you a wonderful day! Thank you for staying with us and for your positive feedback on our facilities and services. We are delighted that you had a positive and memorable experience, especially from Hana at the reception counter. We all welcome you back to Max One Balikpapan. Wishing you happiness and cheerfulness always. General Manager
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've stayed here twice... if you're looking for a nice hotel, not too expensive and fairly close to the city center and malls in Balikpapan, this hotel could be the answer.
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2 people find it helpful
Accommodation's Reply
20 Dec 2025
Dear Valued Guest, Thank you for choosing to stay with us at Maxzone Balikpapan Hotel and for recommending our hotel as a memorable experience. With our excellent location near the city center, shopping malls, and the airport, we are delighted to welcome you back to Maxzone Balikpapan Hotel once again. We wish you a pleasant and enjoyable stay. General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended staycation, strategic location close to all places in Balikpapan
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2 people find it helpful
Accommodation's Reply
20 Dec 2025
Dear valued guest, Max wishes you a wonderful day. Thank you for staying with us, and we are delighted that you had a great experience with our staff, facilities, and location. We look forward to welcoming you back to Max One Balikpapan again. Wishing you happiness and cheerfulness always. General Manager
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Royin T. P.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
the sound is less soundproof because the floor is not carpeted
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1 people find it helpful
Accommodation's Reply
20 Dec 2025
Dear Mr. Royin, Max wishes you a pleasant and enjoyable stay. Thank you for staying with us and for reviewing your experience. We appreciate your feedback and will use it to improve our services in the future. We look forward to welcoming you back to Max One Balikpapan again. Have a wonderful and enjoyable stay! General Manager
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The food is delicious... The room is clean, the AC is really cold, the room is nice... It's also complete with Netflix, it's really nice for relaxing and getting rid of fatigue after working far away hehe thank you for having me
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Accommodation's Reply
20 Dec 2025
Dear Valued Guest, Max wishes you a wonderful day! Thank you for staying with us and for reviewing your experience. We are delighted to hear that you enjoyed our facilities and services, especially the in-room amenities and the food we served. Our goal is to take care of every guest who stays with us. We hope to welcome you back to Max One Balikpapan for a relaxing break after a long day. Wishing you happiness and cheerfulness always. General Manager
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Number of reviews per page
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