Second time staying at Harper Palembang
1. Clean hotel and room
2. Breakfast was top-notch! Very varied.
3. Staff friendliness was lacking! As soon as I parked in the basement, I was about to go to the elevator and passed a staff member. They didn't smile, greet, or say anything, and instead, they just turned away when we accidentally passed each other. The receptionist was also very rude. When I wanted to have breakfast, there were two female staff members and one male staff member. I even went to the counter before entering the restaurant to tell them which room I was staying in, but the three of them were still chatting happily even though there were already customers in front of them.
Overall, it was okay, but a few staff members made this second visit a bit uncomfortable. The staff were friendly when I visited Harper Palembang two years ago. That's why I was a bit surprised after this second visit.