Dear Valued Guest, Warmest regards from Harper Palembang. Thank you for your feedback. We apologize for the inconvenience you experienced regarding the safety of the bathroom floor. This feedback is highly appreciated and our team will review and make improvements immediately for the safety and comfort of all our guests. We look forward to welcoming you back again for an even safer and more comfortable stay in the future. Best regards, Ruslan Efendi, Front Office Manager

Dear Valued Guest, Warmest regards from Harper Palembang. Thank you very much for sharing your experience staying at Harper Palembang. We are very pleased that you were satisfied with our spacious room, comfortable bed, cleanliness and the breakfast we provided. We also appreciate your valuable comments regarding the strictness of the security guards in the lobby area and the condition of the pillowcases and towels. This feedback is highly appreciated and we have forwarded it to the relevant team for immediate follow-up so that our service standards and facilities can meet the expectations of our guests. We look forward to welcoming you back on your next visit and to providing you with an even better and more satisfying experience. Best regards, Ruslan Efendi, Front Office Manager

Dear Ms. Merry CN, Honorable Guest, Warm greetings from Harper Palembang. Thank you very much for taking the time to share your experience of your stay at Harper Palembang. We are so glad that you felt comfortable with the cleanliness of the hotel, enjoyed the breakfast we served and felt the friendliness of our team, especially during breakfast. Positive feedback like this is the motivation for our team to continue to strive to provide the best service to all our guests. We do not forget to welcome you back on your next visit. Sincerely, Ruslan Efendi, Front Office Manager

Dear Value Guest, Warmest Greetings from Harper Palembang. Thank you for sharing your feedback. We are glad to hear that you found our food satisfactory and that the location is convenient for accessing nearby facilities, including the mosque. Your comments are valuable to us and help our team continue improving the guest experience. We look forward to welcoming you back on your next visit. Warm Regards, Ruslan Efendi Front Office Manager

Dear Ms. Rima T, Valued Guest, Warm greetings from Harper Palembang. Thank you for your positive review. We are very glad to know that you felt comfortable with our rooms and were satisfied with the food we served. Your comments are a great motivation for our team to continue to provide the best service and experience to all our guests. We sincerely hope to welcome you back on your next visit. Best regards, Ruslan Efendi, Front Office Manager

Dear Valued Guest, Warmest regards from Harper Palembang. Thank you for your positive review. We are delighted to know that you enjoyed your clean, quiet room and beautiful view during your stay at Harper Palembang. Comments like these are very encouraging and motivate our team to continue to maintain the quality of our services and facilities. We sincerely hope to welcome you back again on your next visit. Best regards, Ruslan Efendi, Front Office Manager

Dear Value Guest, Warmest Greeting from Harper Palembang. Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay, found our hotel clean, appreciated the friendly service from our staff, and enjoyed the convenient location near the shopping center. Your comments are greatly appreciated and motivate our team to continue delivering excellent service. We look forward to welcoming you back on your next visit. Salam Hangat, Ruslan Efendi Front Office Manager

Dear Valued Guest, Ms. Eka J, Warmest regards from Harper Palembang. Thank you for your positive review. We are very pleased to know that you are satisfied with the service and friendliness of our team. Comments like these are very encouraging and motivate all the team to continue providing a satisfying stay experience to our guests. We sincerely hope to welcome you back again on your next visit. Best regards, Ruslan Efendi, Front Office Manager