K***y

Staycation

10.0

/10

Reviewed 4 day(s) ago

I stay here so often that I know the receptionist where are the friendly employees favorite place to stay when in Palembang

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Accommodation's Reply

23 Aug 2026

Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay with us and for taking the time to write a review about our services. We sincerely hope to welcome you back in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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sonya f.

Transit

10.0

/10

Reviewed 1 week(s) ago

The room is clean, the staff is friendly, the breakfast is plentiful and delicious, in short, you won't regret staying here.

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Accommodation's Reply

21 Aug 2026

Dear Ms. Sonia, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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r***d

Staycation

6.3

/10

Reviewed 1 week(s) ago

Pick-up and drop-off services don't even take a minute, and they charge 5,000 Rupiah! Grab/taxi pick-up and drop-off services are still requested, regardless of whether you're staying or not. They charge the same fee. Check-in and check-out service is slow. The room's AC takes a long time to cool down.

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Accommodation's Reply

21 Aug 2026

Dear Mr./Mr. r*d, This is a message from Max One Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced regarding parking and other facilities during your stay. However, please note that parking is a mandatory service we must adhere to. We will do our best to improve our service upon your check-in and will also re-check the air conditioning. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang

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O***e

Leisure

10.0

/10

Reviewed 2 week(s) ago

The room was clean and tidy, and the bathroom was also clean and fragrant. I stayed here for two nights and it was cleaned daily, towels were replaced, and bottled water was provided. The food was delicious and varied, with the chicken porridge and tekwan being top notch. 👍

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Accommodation's Reply

21 Aug 2026

Dear Mr./Ms. O*e, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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Reni O.

Business

9.4

/10

Reviewed 2 week(s) ago

Stayed here while on a business trip. Strategic location and close to everything.

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Accommodation's Reply

21 Aug 2026

Dear Ms. Renee, From Maxone Hotel Palembang, we respectfully thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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E***i

9.7

/10

Reviewed 3 week(s) ago

My regular place to stay, because it's next to the mall and it's cheap...

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Accommodation's Reply

07 Aug 2026

Dear Mr./Ms. E*i, Max One Palembang Hotel would like to inform you that we appreciate you staying with us and taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Palembang Hotel

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I***a

8.5

/10

Reviewed 3 week(s) ago

It's quite clean and in the middle of town, near the mall.

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Accommodation's Reply

07 Aug 2026

Dear Ms./Mrs. I*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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M***a

10.0

/10

Reviewed 4 week(s) ago

Very satisfying and friendly service.

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1 people find it helpful

Accommodation's Reply

07 Aug 2026

Dear Mr./Ms. M*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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S***i

10.0

/10

Reviewed 4 week(s) ago

The AC is not cold enough in room 519.

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Accommodation's Reply

07 Aug 2026

Dear Ms./Mrs. S*i, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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Verified Traveler

Transit

8.5

/10

Reviewed 6 week(s) ago

The room was clean. The bedsheets and duvet were spotless. The staff were all friendly and responsive. The breakfast was delicious, although the menu was limited. However, the bed in the room I stayed in was a bit uncomfortable because it had two single beds pushed together. The bathroom was spacious and clean.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Maxzone Hotel Palembang would like to express our gratitude for your stay and for taking the time to write a review about our services. We sincerely hope to welcome you again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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A***a

Staycation

8.5

/10

Reviewed 7 week(s) ago

Good, okay. Close to PTC.

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1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Ms./Mrs. A*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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S***h

Staycation

8.5

/10

Reviewed 7 week(s) ago

Overall it's okay and recommended

1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Ms./Mrs. S*h, This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Z***l

Leisure

10.0

/10

Reviewed 7 week(s) ago

Very strategic because it is close to Alfamart and PTC Mall.

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Accommodation's Reply

07 Jul 2026

Dear Mr./Mr. Z*l, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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s***i

8.4

/10

Reviewed 7 week(s) ago

Everything is ok, just the old Co.

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1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear S*i, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.

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T***o

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are comfortable and you can watch Netflix here.

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Accommodation's Reply

07 Jul 2026

Dear Ms./Mrs. T*o, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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T***o

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are comfortable and you can watch Netflix here.

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Accommodation's Reply

07 Jul 2026

Dear Ms./Mrs. T*o, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our service. We sincerely hope to welcome you back in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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T***o

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are comfortable and you can watch Netflix here.

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Accommodation's Reply

07 Jul 2026

Dear T*o, This is a warm greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.

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T***o

Leisure

8.5

/10

Reviewed 8 week(s) ago

The hotel staff is friendly, the rooms are comfortable and you can watch Netflix here.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Ms./Mrs. T*o, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang

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Prapasto N. P. S.

Business

10.0

/10

Reviewed 8 week(s) ago

I've been a subscriber since the last two thousand.

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Accommodation's Reply

07 Jul 2026

Dear Mr. Prapasto, This is a message from Maxone Hotel Palembang. We would like to thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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Prapasto N. P. S.

Business

10.0

/10

Reviewed 8 week(s) ago

subscription since two thousand and ten

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Accommodation's Reply

07 Jul 2026

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MaxOneHotels.com @ Vivo Palembang

Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang

8.2

8.2

7.9

8.4

8.1

Traveler Reviews MaxOneHotels.com @ Vivo Palembang