MaxOneHotels.com @ Vivo Palembang

Hotels
Preferred Partner
8.6
/10
Very Good
14,155 reviews

What Guests Say About Their Stay

Distance To City Center (183)
Staff Friendliness (172)
Accessibility (171)
Ambiance (166)

Z***a

8.8
/ 10
A very pleasant stay. The room was clean, comfortable, and exactly as described. The booking process through the app was easy, fast, and reliable. Highly recommended.
See original

Z***a

9.7
/ 10
A very pleasant stay. The room was clean, comfortable, and exactly as described. The booking process through the app was easy, fast, and reliable. Highly recommended.
See original

T Jullis Syamdiofa

9.7
/ 10
The room is clean, according to the picture, the check-in process is easy and short, the breakfast is delicious although the choices are not too diverse but complete there is rice, noodles, bread, porridge (porridge and the tekwannya delicious). Strategic location near shopping centers and culinary centers.
See original

Astrid P.

9.7
/ 10
The first time I checked the hotel, the one I was looking for the most was the hotel that was okay design, the food was ok at a low price and after searching, I was interested in this hotel. The first one is eye catching, from the selection of colors and furniture. After that, the receptionist's appearance was very interesting and also friendly. For the room, it is quite spacious for that price, complete with the toiletries. For food, the choice is not too much and it tastes ok because I don't like breakfast too much. but overall, if there is a chance, I will definitely come again!
See original

Muhammad T. A.

10.0
/ 10
MaxOne is the best and no 1. Strategic location near the mall and in the city center, business and entertainment center. Futuristic luxury hotel design but low budget, very satisfying service. Breakfast can eat delicious food. Clean, neat, comfortable and beautiful rooms. Hopefully later you can stay at MaxOne again. In my opinion, only this time can feel 5-star quality with a cheap budget. A value of 10 for max one. Hopefully the quality is maintained.
See original
In the Area
See Map
Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
MaxOneHotels.com @ Vivo Palembang is a hotel is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around MaxOneHotels.com @ Vivo Palembang

Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
Discover More Places
Lobby MaxOneHotels.com @ Vivo Palembang
Lobby 2 MaxOneHotels.com @ Vivo Palembang

Discover More About MaxOneHotels.com @ Vivo Palembang

Location


MaxOneHotels.com @ Vivo Palembang is a hotel is located at Ilir Timur II.

About MaxOneHotels.com @ Vivo Palembang

MaxOneHotels.com @ Vivo Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, MaxOneHotels.com @ Vivo Palembang is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, MaxOneHotels.com @ Vivo Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at MaxOneHotels.com @ Vivo Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at MaxOneHotels.com @ Vivo Palembang .

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from MaxOneHotels.com @ Vivo Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

MaxOneHotels.com @ Vivo Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, MaxOneHotels.com @ Vivo Palembang is the right place to stay.

All facilities in MaxOneHotels.com @ Vivo Palembang

Bar, Cafe and Lounge MaxOneHotels.com @ Vivo Palembang
Bar, Cafe and Lounge
Functional Hall MaxOneHotels.com @ Vivo Palembang
Functional Hall
Lobby MaxOneHotels.com @ Vivo Palembang
Lobby
Exterior MaxOneHotels.com @ Vivo Palembang
Exterior
Bedroom MaxOneHotels.com @ Vivo Palembang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Set menu dinner
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in MaxOneHotels.com @ Vivo Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Vivo Palembang
113
Number of floors in MaxOneHotels.com @ Vivo Palembang
7
Another facilities in MaxOneHotels.com @ Vivo Palembang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in MaxOneHotels.com @ Vivo Palembang

What are available facilities at MaxOneHotels.com @ Vivo Palembang ?
There are top facilites at MaxOneHotels.com @ Vivo Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MaxOneHotels.com @ Vivo Palembang ?
The standard check-in time at MaxOneHotels.com @ Vivo Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Vivo Palembang provide breakfast?
Yes, MaxOneHotels.com @ Vivo Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of MaxOneHotels.com @ Vivo Palembang ?
MaxOneHotels.com @ Vivo Palembang is a 3.0-star hotel.
How many floors does MaxOneHotels.com @ Vivo Palembang have?
MaxOneHotels.com @ Vivo Palembang has 7 floors.
See All

More Reviews from Other Guests in MaxOneHotels.com @ Vivo Palembang

8.6
Very Good
From 14,155 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.4

People often mention about MaxOneHotels.com @ Vivo Palembang
All
Bedroom (111)
Ambiance (109)
Distance to City Center (108)
Staff Friendliness (107)
Accessibility (93)
Surroundings (92)
Bathroom (89)
Room Space (76)
Hotel Area (67)
Wifi (63)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews MaxOneHotels.com @ Vivo Palembang

Number of reviews per page
20
40
Customer reviews
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
This is the umpteenth time I've stayed here. It's comfortable and the location is not far from the mall.
Translated by Google Icon
See original
Find this review helpful?
bagus s.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
What can be expressed, not only through words, but only with comfort that proves, that something classy does not have to be expensive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr. Bagus, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
D***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
First time to Palembang, disappointed that Maxone Palembang is not clean, management please improve it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr./Ms. D*a, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
Translated by Google Icon
See original
M***M
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr./Ms. M*M, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our services and facilities during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide you with even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
Translated by Google Icon
See original
kasih c. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the room is comfortable too. It was my first time here, and thankfully, it wasn't disappointing. I'll be back.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Ms./Mrs. Kasih C.D., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
mario a. h. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The nice building has been renovated and has a smart TV, only the bathroom door has not been renovated.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr. Mario, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. T*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok………………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. N*a, Max One Hotel Palembang would like to inform you that we appreciate you staying with us and taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
Translated by Google Icon
See original
N***R
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything fits your budget and conditions
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Jenius V. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff are friendly. What I'm confused about is how the termites (termites) got into the bathroom. Perhaps this could be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. Genius, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
rendy n.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The AC is hot, never maintained
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. Randy, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Cheap price, fast check-in process, comfortable, and worth it, very satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. F*a, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
D***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice, clean, comfortable, strategic area
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. D*h, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The elevator itself felt like a freight elevator. The door to the room was broken, and it was a bit difficult to lock; you had to lift it slightly to open it. Other than that, everything was fine; the staff and receptionist were friendly. The food was standard. The AC was cold. The TV didn't offer local channels, only Netflix, YouTube, and other apps.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The AC is a bit hot even at the coldest temperature.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice, clean and comfortable near the mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Y*i, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
Translated by Google Icon
See original
Profile Picture
Erhayana D. R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Keep going. Maintain the service to your hotel guests.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. Urhayana D. R., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The hotel location is very close to the mall and city center, but the condition of the room is not good because there are many small ants from who knows where and the cleanliness of the room is not good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Profile Picture
Laode M. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is close to the mall, quite clean, only the hallway area is a bit smelly.
Translated by Google Icon
See original
+5
2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategically located next to the mall. Finding food is easy; nearby are Burger King, McDonald's, Pempek Candy, and Beringin. It's absolutely delicious. I always stop by here when I go home for Eid.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear L*a, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 MaxOneHotels.com @ Vivo Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 14,155 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.4

People often mention about MaxOneHotels.com @ Vivo Palembang
All
Bedroom (111)
Ambiance (109)
Distance to City Center (108)
Staff Friendliness (107)
Accessibility (93)
Surroundings (92)
Bathroom (89)
Room Space (76)
Hotel Area (67)
Wifi (63)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews MaxOneHotels.com @ Vivo Palembang

Number of reviews per page
20
40
Customer reviews
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
This is the umpteenth time I've stayed here. It's comfortable and the location is not far from the mall.
Translated by Google Icon
See original
Find this review helpful?
bagus s.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
What can be expressed, not only through words, but only with comfort that proves, that something classy does not have to be expensive.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr. Bagus, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We hope to welcome you back on your next stay and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
D***a
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
First time to Palembang, disappointed that Maxone Palembang is not clean, management please improve it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr./Ms. D*a, This is a message from Max One Palembang Hotel. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Max One Palembang Hotel
Translated by Google Icon
See original
M***M
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The staff were unfriendly, the room was dirty, not even swept, the sheets were dirty and sandy, and the floor was even worse.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr./Ms. M*M, Max One Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our services and facilities during your stay. We sincerely hope to welcome you back on your next visit and will strive to provide you with even better service in the future. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
Translated by Google Icon
See original
kasih c. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice, the room is comfortable too. It was my first time here, and thankfully, it wasn't disappointing. I'll be back.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Ms./Mrs. Kasih C.D., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
mario a. h. p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The nice building has been renovated and has a smart TV, only the bathroom door has not been renovated.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2026
Dear Mr. Mario, Greetings from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, very satisfied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Ms./Mrs. T*a, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Ok………………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. N*a, Max One Hotel Palembang would like to inform you that we appreciate you staying with us and taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Max One Hotel Palembang
Translated by Google Icon
See original
N***R
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Everything fits your budget and conditions
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, We would like to inform you from Maxone Hotel Palembang that we appreciate your stay and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Jenius V. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The staff are friendly. What I'm confused about is how the termites (termites) got into the bathroom. Perhaps this could be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. Genius, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
rendy n.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The AC is hot, never maintained
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2026
Dear Mr. Randy, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
F***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Cheap price, fast check-in process, comfortable, and worth it, very satisfying.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. F*a, This is a message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
D***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Nice, clean, comfortable, strategic area
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. D*h, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The elevator itself felt like a freight elevator. The door to the room was broken, and it was a bit difficult to lock; you had to lift it slightly to open it. Other than that, everything was fine; the staff and receptionist were friendly. The food was standard. The AC was cold. The TV didn't offer local channels, only Netflix, YouTube, and other apps.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you may have experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The AC is a bit hot even at the coldest temperature.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mr. G*t, This is a message from Maxzone Hotel Palembang. We thank you for staying with us and for taking the time to write a review about our service. We apologize for any inconvenience you may have experienced with the amenities we provided during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxzone Hotel Palembang
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice, clean and comfortable near the mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Y*i, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
Translated by Google Icon
See original
Profile Picture
Erhayana D. R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Keep going. Maintain the service to your hotel guests.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. Urhayana D. R., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The hotel location is very close to the mall and city center, but the condition of the room is not good because there are many small ants from who knows where and the cleanliness of the room is not good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We apologize for any inconvenience you experienced with our facilities during your stay. We hope to welcome you back on your next visit and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
Profile Picture
Laode M. F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is close to the mall, quite clean, only the hallway area is a bit smelly.
Translated by Google Icon
See original
+5
2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs. Laode M.F., This is a brief message from Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review about our services. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang
Translated by Google Icon
See original
L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategically located next to the mall. Finding food is easy; nearby are Burger King, McDonald's, Pempek Candy, and Beringin. It's absolutely delicious. I always stop by here when I go home for Eid.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Apr 2026
Dear L*a, This is the warmest greeting from Maxson Palembang Hotel. We sincerely thank you for staying with us and for your valuable feedback. We look forward to seeing you again on your next visit and will strive to provide even better service. Thank you. Sincerely, The Management of Maxson Palembang Hotel.
Translated by Google Icon
See original
Number of reviews per page
20
40