The Trans Luxury Hotel

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Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (6,722)
Other sources (109)
9.0
Exceptional
From 6,722 reviews
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Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about The Trans Luxury Hotel
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Room Space (213)
Staff Friendliness (210)
Bedroom (208)
Bathroom (204)
Family Friendly (202)
Ambiance (202)
Hotel Area (196)
Taste (190)
Variety (169)
Surroundings (164)
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Traveler Reviews The Trans Luxury Hotel

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Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I'm back again for a staycation. Because I can't get away from this VERY COMPLETE hotel. The location is undoubtedly very strategic. There's a large and magnificent mosque to remind us to pray five times a day, even while on a staycation. The friendliness of all the staff, from the front desk to the bellboys, is extraordinary. The rooms are very spacious, the view is beautiful, the amenities are top-notch, even the slippers are the coolest among other 5-star hotels. FYI, the restaurant's food is beyond question. Everything is very complete and delicious. It's very kid-friendly. The kids couldn't stop eating. The pool is spacious, you can play in the sand, and the kids have amazing activities (because you get lots of free vouchers). Aah, the Trans Luxury Hotel is truly that LUXURIOUS! Let's go!
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Accommodation's Reply
05 Nov 2025
Dear R*a, Thank you for giving us a perfect score and for trusting us to be your loyal guest at The Trans Luxury Hotel. We are honored that you chose us again as your vacation destination. We hope that your stay will be comfortable and enjoyable again. We sincerely hope to welcome you back in the future. Best regards, Farid Patria, General Manager
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i***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
What I always look for every time I stay here is the loofah amenities... but yesterday they were no longer provided, and the room now doesn't smell as good as usual.... Another level, because it will always be our family's favorite place.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your review and for your loyalty to your family. At Trans Luxury Hotel, we have taken note of your comments regarding the facilities and ambience of our rooms and will take them into consideration for immediate improvement. Thank you once again and we look forward to welcoming you and your family back again in the future for a truly memorable holiday experience. Best regards, Farid Patria, General Manager
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Siti R. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Will be here again! Let's come here again
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Accommodation's Reply
05 Nov 2025
Hello Eve City Thank you for staying at Trans Luxury Hotel. We are so glad you enjoyed your stay. We look forward to welcoming you back soon. Thank you! Farid Patria General Manager
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Balqis S. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A very family-friendly hotel, because Bandung is always rainy, it's quite close to the mall so you don't need to go anywhere 😆. The food is also delicious with lots of variations for the little ones, the kids are definitely very happy to be able to stay here, it will be a favorite destination and hotel every time they go to Bandung 🫶🏻
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Balkis, Thank you for your excellent rating and review of The Trans Luxury Hotel. We are very pleased that you were satisfied with our facilities and services. We also appreciate your compliments about our comprehensive children's facilities, our direct access to shopping malls and theme parks, and our delicious food selection. We look forward to welcoming you and your family back again in the future. Best regards, Farid Patria, General Manager
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
All the staff are friendly from the lobby when dropping off luggage, check in, restaurant, lounge all the officers are friendly, the room is very clean from the floor, walls, bathroom everything is clean, amazed by the cleanliness, thanks to the front office Mr. Rusdi and team👍👍
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
H*a, thank you for your wonderful review and valuable feedback about Trans Luxury Hotel. We're glad you enjoyed the friendly service from all the staff and the cleanliness of the rooms and hotel facilities. We're committed to ensuring a comfortable stay. We also extend our sincere thanks to Rusdiana and the front desk team. We look forward to welcoming you back. Sincerely, Farid Patria, General Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Nice 5 star hotel near from hotel, breakfast is delicious
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Accommodation's Reply
21 Oct 2025
Dear A*i, Thank you for your positive rating and review of The Trans Luxury Hotel. We are glad that you were satisfied with the hotel's location and enjoyed our breakfast. We hope to welcome you back again in the future. Best regards, Farid Patria, General Manager
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A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Always love staying here. Good service, and delicious food.
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Accommodation's Reply
21 Oct 2025
Dear A*i, Thank you for your trust and positive review at The Trans Luxury Hotel. We are very glad that you are always satisfied with our service and food. We look forward to welcoming you back again for a wonderful stay experience. Best regards, Farid Patria, General Manager
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Farida a. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
thank u so much the trans luxury hotel
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Accommodation's Reply
28 Oct 2025
Dear Ibu Farida, Thank you so much for sharing your lovely experience and giving a full score for The Trans Luxury Hotel. We are truly delighted to know that you and your spouse had a pleasant experience with us. We look forward to welcoming you back soon for another memorable stay. Warmest regards, Farid Patria General Manager
E***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
The food variety is similar to a 4-star hotel, but some 4-star hotels are even more varied. The food choices are pretty standard. The rest is good.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. E*a, Thank you for your excellent review of The Trans Luxury Hotel. We have taken note of your comments and would like to thank you for contacting our senior management to provide us with more details so that we can continue to provide the best for all our guests. We look forward to welcoming you back again in the future. Best regards, Farid Patria, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was friendly. I booked the club and got the lounge on the 18th floor. It was incredibly enjoyable. They offered afternoon tea, evening light dinner, and evening tea.
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+2
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Accommodation's Reply
21 Oct 2025
Dear G*t, Thank you for your great rating and review of The Trans Luxury Hotel. We are delighted to hear that you enjoyed your stay in our Club Room and the exclusive amenities at The Club Lounge. We look forward to welcoming you back again in the future. Best regards, Farid Patria, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and spacious room with a very friendly staff. Got upgraded into Club Premier room with lower price and I think it's worth the experience and the price.
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Bapak/Ibu C***a, Thank you for your kind review and perfect rating for The Trans Luxury Hotel. We are pleased to know that you enjoyed the comfort and spaciousness of your room, as well as the warm hospitality from our team. We’re glad the Club Premier experience met your expectations and was worth the value. We look forward to welcoming you back soon. Warmest regards, Farid Patria General Manager
Dendhi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice pool kids with white sand...
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Accommodation's Reply
21 Oct 2025
Dear Bapak Dendhi, Thank you for giving a perfect score and genuine review for The Trans Luxury Hotel. We are pleased to know that you and your family enjoyed our heated white sandy beach pool area. We look forward to welcoming you back for another enjoyable stay. Warmest regards, Farid Patria General Manager
Boby R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Super cool service and facilities
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Accommodation's Reply
21 Oct 2025
Dear Mr. Boby R, Thank you for your perfect rating for The Trans Luxury Hotel. We greatly appreciate your compliments about our service and facilities. We look forward to welcoming you back again in the future. Best regards, Farid Patria, General Manager
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Apriyadi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a nice staycation here if you want to walk to the mall, but the check-in process is a bit long, only two counters are open, so the queue is quite long and we had to stand, there were some people who were angry, but finally three counters were opened, the queue was reduced quite a bit. Well, hopefully the check-in and check-out process can be faster. Thank God, when I checked in, I immediately got a room so I didn't have to wait anymore.
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Accommodation's Reply
14 Oct 2025
Dear Ms. Apriyadi, Thank you for your positive rating and review of The Trans Luxury Hotel. We are very glad that you were satisfied with our facilities and services. We have taken note of your feedback regarding the check-in process to improve our services in the future. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager
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Titin S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've been here many times but I never get bored. Besides being a comfortable hotel, it's perfect for bringing the family. The food is varied and the staff are friendly. I'll come back here again.
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Accommodation's Reply
15 Oct 2025
Dear Mr. Titin S., Thank you for your perfect rating and excellent review of The Trans Luxury Hotel. We are delighted that you and your family, our loyal guests, continue to be satisfied with our wide range of services and facilities. We appreciate your compliments about our comprehensive family-friendly facilities, our wide selection of food and our friendly staff. We look forward to welcoming you and your family back again in the future. Best regards, Farid Patria, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've been here many times and never get bored, especially when I bring my family, it's really good, the food is also delicious, the staff is friendly, I'll definitely come back here.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear guest, Thank you for your trust and sharing your full review on Traveloka. We are very glad that you were satisfied with our service and facilities. We also appreciate your compliments about the delicious food and friendly staff. We are very honored to receive such good compliments from our guests. Thank you again and we look forward to welcoming you and your family on your next stay. Best regards, Farid Patria, General Manager
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V***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room was very comfortable and spacious. The amenities were complete. The service was also excellent and friendly. Thanks.
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for your positive review and comments about Trans Luxury Hotel. We are glad that you were satisfied with our service and facilities. We look forward to welcoming you back again. Thank you! General Manager Parido Patria
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Agungbinantoro
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
strategic hotel and satisfactory service
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Accommodation's Reply
14 Oct 2025
Dear Mr. Agung Binantoro, Thank you for your rating and review of The Trans Luxury Hotel. We are very glad that you were satisfied with our location and service. We look forward to welcoming you back for your next stay. Best regards, Farid Patria, General Manager
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff was very friendly and helped me check in early. The food was delicious, and I was very satisfied. I would love to stay here again sometime.😁👍
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Accommodation's Reply
14 Oct 2025
Dear Mr. N*g, Thank you for your excellent rating and review of The Trans Luxury Hotel. We are delighted to hear that you were satisfied with our service and food. We look forward to welcoming you back for your next stay. Best regards, Farid Patria, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My first time staying here. The staff was friendly, the room was nice, and the pool was great. The food was delicious. I was completely satisfied.
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Accommodation's Reply
15 Oct 2025
Dear G*t, Thank you for your perfect rating and excellent review of The Trans Luxury Hotel. We are delighted to hear that your first stay was very pleasant. We appreciate your compliments about the friendly staff, the rooms, the beautiful white sand pool with warm water and the delicious food. We look forward to welcoming you back in the future. Best regards, Farid Patria, General Manager
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Number of reviews per page
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