The Trans Luxury Hotel Bandung

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9.1
/10
Exceptional
8,059 reviews

What Guests Say About Their Stay

Room Space (477)
Staff Friendliness (465)
Bedroom (464)
Ambiance (458)

Verified Traveler

10.0
/ 10
The whole experience of staying at Trans Luxury Hotel Bandung was fantastic. I will come back again for sure.

Helmi S.

10.0
/ 10
The staff was friendly, and the deluxe room was spacious and clean. The bathroom was spacious with a bathtub. The pool was large. I'll definitely be back.
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lidia w.

9.4
/ 10
Luxurious, clean, and friendly staff. The pool is a must-see for kids.
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M***d

10.0
/ 10
All the staff were very friendly, the rooms and restaurant were clean, and none of the amenities were damaged. A hair dryer, iron, soap, and toiletries were all provided. A very nice hotel.
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M***I

10.0
/ 10
I happened to be with Ms. Tania when I checked in and out, and she was incredibly friendly. All the staff at Trans are friendly. The rooms are clean, and the breakfast menu is very varied. The kids loved the swimming pool the most. Overall, I have no regrets staying here.
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In the Area
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Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Trans Luxury Hotel Bandung is a good choice when you are visiting Buahbatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Trans Luxury Hotel Bandung

Jl. Gatot Subroto No. 289, Buahbatu, Bandung, Jawa Barat, Indonesia, 40273
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Lobby The Trans Luxury Hotel Bandung
Lobby 2 The Trans Luxury Hotel Bandung

Discover More About The Trans Luxury Hotel Bandung

Location


Staying at The Trans Luxury Hotel Bandung is a good choice when you are visiting Buahbatu.

About The Trans Luxury Hotel Bandung

The Trans Luxury Hotel Bandung is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Trans Luxury Hotel Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Trans Luxury Hotel Bandung, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Trans Luxury Hotel Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Trans Luxury Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Trans Luxury Hotel Bandung.

All facilities in The Trans Luxury Hotel Bandung

Bar, Cafe and Lounge The Trans Luxury Hotel Bandung
Bar, Cafe and Lounge
Swimming Pool The Trans Luxury Hotel Bandung
Swimming Pool
Fitness Center The Trans Luxury Hotel Bandung
Fitness Center
Lobby The Trans Luxury Hotel Bandung
Lobby
CleanAccommodation The Trans Luxury Hotel Bandung
CleanAccommodation

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Dining area
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Trans Luxury Hotel Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
As of April 26th, all rooms are included 6 Items of minibar.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.






As of April 26th, all rooms are included 6 Items of minibar.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Trans Luxury Hotel Bandung
280
Number of floors in The Trans Luxury Hotel Bandung
18
Another facilities in The Trans Luxury Hotel Bandung
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The Trans Luxury Hotel Bandung

What are available facilities at The Trans Luxury Hotel Bandung?
There are top facilites at The Trans Luxury Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Trans Luxury Hotel Bandung?
The standard check-in time at The Trans Luxury Hotel Bandung is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Trans Luxury Hotel Bandung provide breakfast?
Yes, The Trans Luxury Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Trans Luxury Hotel Bandung?
The Trans Luxury Hotel Bandung is a 5.0-star hotel.
How many floors does The Trans Luxury Hotel Bandung have?
The Trans Luxury Hotel Bandung has 18 floors.
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More Reviews from Other Guests in The Trans Luxury Hotel Bandung

9.1
Exceptional
From 7,934 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.1

Location

9.1

Service and Facilites

9.3

People often mention about The Trans Luxury Hotel Bandung
All
Room Space (312)
Staff Friendliness (303)
Bedroom (299)
Family Friendly (298)
Ambiance (294)
Bathroom (284)
Hotel Area (272)
Taste (264)
Variety (252)
Surroundings (232)
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Most Recent
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Traveler Reviews The Trans Luxury Hotel Bandung

Number of reviews per page
20
40
Customer reviews
arum m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
I had a wonderful stay at The Trans Luxury Hotel, especially the incredibly comfortable rooms. Breakfast was okay, with a decent variety of flavors. The ambiance was great.
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Accommodation's Reply
15 Jul 2026
Dear Ibu Arum M., Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and especially appreciated the comfort of your room, the pleasant atmosphere, and our breakfast selection. Your comments are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences for our guests. We look forward to welcoming you back to The Trans Luxury Hotel Bandung in the near future. Warmest regards, Marcel Jacquat General Manager
n***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Recommended family friendly, and sebelah mall.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. N***l, Thank you for sharing your excellent review. We are delighted to know that you enjoyed your stay and found our hotel to be family-friendly. It is also wonderful to hear that you appreciated the convenience of our direct access to the shopping mall. We look forward to welcoming you and your family back to The Trans Luxury Hotel Bandung for another enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The whole experience of staying at Trans Luxury Hotel Bandung was fantastic. I will come back again for sure.
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Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu G***t, Thank you for taking the time to share your review and perfect 10 rating on Traveloka. We are pleased that your entire stay with us was thoroughly satisfying and delightful. Delivering a flawless guest journey and maintaining our operational standards of excellence is our continuous daily focus. We are highly encouraged by your certainty to return and look forward to the pleasure of welcoming you back for another premium experience in the near future. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Ok, it's great for those with kids as it's close to Trans Studio and the mall next door.
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Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu G***t, Thank you for choosing to stay with us and for sharing your excellent 9.7 rating on Traveloka. We are pleased that your visit was highly enjoyable, especially for your children. Offering a premium lifestyle destination with seamless accessibility—being located right next to the mall and directly adjacent to Trans Studio Bandung—is central to providing a convenient family getaway. We appreciate your wonderful feedback and look forward to welcoming you and your family back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager
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Helmi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was friendly, and the deluxe room was spacious and clean. The bathroom was spacious with a bathtub. The pool was large. I'll definitely be back.
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Accommodation's Reply
11 Jul 2026
Dear Helmi S., Thank you for sharing your excellent 5-star review and perfect 10 rating on Traveloka. We are pleased that your stay left such a great impression, highlighting our warm, friendly staff, large and immaculately clean Premier Room accommodations, spacious bathroom with bathtub, and expansive swimming pool zone. Providing a sophisticated environment paired with continuous attention to detail is always our top operational focus to ensure an unparalleled guest journey. Thank you for your definitive plan to return, and we look forward to hosting you again soon. Warmest regards, Marcel Jacquat General Manager
Alberton
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A fun school holiday staycation for kids at Hotel Trans Bandung. Especially the swimming area, it's so much fun. There's a man-made beach for kids to play in the sand, haha. And the waterfall is awesome. The food at the restaurant is also good, and the atmosphere in the rooms and staff are really nice. Maybe during the holidays, we could have a bubble bath in the kids' pool, it would be so much fun. 😍👏
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Accommodation's Reply
11 Jul 2026
Dear Bapak Alberton S., Thank you for spending your children's school holiday with us and for sharing your perfect 10 rating on Traveloka. We are pleased that your family staycation was highly fun and exciting, especially within our beach-concept swimming pool area, the white sand zone, and the waterfall feature. It is also wonderful to know that our restaurant selections, comfortable room atmosphere, and dedicated staff members left such a great impression. We have also noted your creative suggestion regarding a children's bubble pool party activity during holiday seasons; sharing innovative ideas to enhance our family experiences is always appreciated. Providing an engaging lifestyle environment where families can seamlessly create beautiful memories is always our absolute priority. We look forward to welcoming you and your family back for another exceptional holiday soon. Warmest regards, Marcel Jacquat General Manager
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
For me, it's a lovely family stay at Trans Luxury Hotel, Bandung. Everything was well-maintained, the staff were attentive, and we truly enjoyed the peaceful surroundings. Highly recommended for a family vacation!
1 people find it helpful
Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu S***i, Thank you for choosing our property for your getaway and for sharing your perfect 10 review and beautiful stay photos on Traveloka. We are pleased that you enjoyed a highly peaceful and lovely family vacation with us. Knowing that you found our property to be immaculately well-maintained and our staff members to be highly attentive brings great pride to our entire team. Delivering a sophisticated, relaxing backdrop paired with seamless hospitality is at the very heart of our brand commitment to ensure a flawless guest journey. We appreciate your high recommendation and look forward to the pleasure of hosting you and your family for many more exceptional stays ahead. Warmest regards, Marcel Jacquat General Manager
Rokhman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great hotel. Clean and friendly service.
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Accommodation's Reply
11 Jul 2026
Dear Bapak Rokhman A., Thank you for choosing to stay with us and for sharing your perfect 10 rating. We are pleased that you found our hotel to be excellent, highlighting our immaculate property cleanliness and warm, friendly service standards. Delivering a flawless guest journey backed by genuine hospitality is always our absolute benchmark. We appreciate your wonderful support and look forward to welcoming you back for another premium experience soon. Warmest regards, Marcel Jacquat General Manager
Bayu S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
For some reason, the toilet exhaust fan is not functioning, is broken or even does not exist because the unpleasant smell continues to linger in the toilet.
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Accommodation's Reply
11 Jul 2026
Dear Bapak Bayu S., Thank you for staying with us and for taking the time to share your feedback. We are pleased that your overall experience warranted an 8.8 rating, but we note your concern regarding the toilet exhaust fan and the resulting odor during your stay. Providing an immaculately maintained and comfortable room environment is central to our guest journey; therefore, that's not our standard. Please be assured that our engineering team has been briefed to immediately inspect and rectify the ventilation system in that specific room to ensure our strict operational standards of excellence are met. We appreciate your valuable feedback as it helps us continuously improve, and we look forward to welcoming you back to show you our true standards of care. Warmest regards, Marcel Jacquat General Manager
lidia w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Luxurious, clean, and friendly staff. The pool is a must-see for kids.
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Accommodation's Reply
02 Jul 2026
Dear Lydia W., Thank you for taking the time to write a review and give us such a high rating for your stay with us. We are delighted to hear that you enjoyed the luxury, cleanliness, and the friendliness of our staff, and it is gratifying to hear that your little one had a wonderful time playing in our pool. Providing family-friendly facilities is one of our core commitments. We hope to welcome you and your family back to our premium resort again on your next holiday. Sincerely, Marcel Jaquat, General Manager
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Deasy C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really special to spend the night here.
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Accommodation's Reply
02 Jul 2026
Dear Daisy C., Thank you for taking the time to write a review for us. We are very proud and delighted to know that your stay with us was a very special time. Our entire team is committed to providing the best service and creating memorable moments for all our guests. We hope to welcome you back to our premium accommodations soon. Sincerely, Marcel Jaquat, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It is so good! I really love the food. Thumbs up!
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review with us. We are absolutely thrilled to hear that you had such a great experience and truly loved our food! Your high praise and "thumbs up" are a fantastic motivation for our entire culinary and service team. We look forward to welcoming you back for another exceptional stay and dining experience soon. Warmest regards, Marcel Jacquat General Manager
H***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your high rating and for taking the time to write a review. We are delighted to hear that your business trip went smoothly and that our staff were very friendly and helpful. Providing the best service to support the comfort of every guest is our daily commitment. We hope to welcome you back again on your next business or leisure trip to our premium accommodations. Sincerely, Marcel Jaquat, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and chill
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your excellent rating and review. We are delighted to hear that you enjoyed your stay and were satisfied with the friendly and relaxed service from our staff. Creating a relaxed yet professional atmosphere is part of our efforts to ensure the comfort of all our guests. We look forward to welcoming you back for another memorable stay at our premium property. Sincerely, Marcel Jaquat, General Manager
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Really recommended for the price
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your excellent rating and positive review. We are very proud to know that your stay was enjoyable and well worth the price you paid. Providing top-notch facilities coupled with outstanding service is our daily commitment to ensure every guest's comfort. We hope to welcome you back to our premium destination in the near future. Sincerely, Marcel Jaquat, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have been a long time subscriber to this hotel, because of its excellent service, hotel access and spa.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your loyalty and this wonderful positive review. As a loyal guest, your appreciation for our services, convenient location, and spa facilities means a great deal to the entire team. Knowing that we always provide you with comfort is our greatest satisfaction. We look forward to welcoming you back again for another relaxing and memorable stay. Sincerely, Marcel Jaquat, General Manager
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very friendly, the rooms and restaurant were clean, and none of the amenities were damaged. A hair dryer, iron, soap, and toiletries were all provided. A very nice hotel.
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Accommodation's Reply
28 Jun 2026
Dear Bapak / Ibu M***d, Thank you for choosing to stay with us and for sharing your perfect 10 rating on Traveloka. We are pleased that you found our property to be a very nice hotel. It is wonderful to hear that you appreciated our warm, friendly staff, immaculate cleanliness across our rooms and restaurants, and fully functional, well-maintained facilities. Ensuring that every amenity—from the hair dryer and iron to the bathing supplies—is impeccably provided is central to our daily focus on delivering a seamless guest journey. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager
S***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent, very nice, family-friendly hotel.
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu S***d, Thank you for choosing us for your family getaway and for sharing your perfect 10 rating. We are pleased that you found our property to be an excellent, highly comfortable, and family-friendly hotel. Providing an engaging lifestyle environment tailored for memorable family experiences is always our top priority. We look forward to welcoming you and your family back soon. Warmest regards, Marcel Jacquat General Manager
Rebby N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Absolutely the best. Everything is comfortable and the service is excellent.
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu Rebby N., Thank you for taking the time to share your perfect 10 rating. We are pleased that your stay was thoroughly comfortable and that our service delivery met your expectations so beautifully. Upholding these operational standards of excellence remains our daily commitment to ensure every guest enjoys a seamless journey. We look forward to the pleasure of hosting you again soon. Warmest regards, Marcel Jacquat General Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The child's pool is not as warm as it used to be..
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu D***a, Thank you for staying with us and for sharing your perfect 10 rating. We are pleased that your overall stay was highly satisfying, and we appreciate your valuable feedback regarding the temperature of our swimming pool. Please be assured that our engineering team routinely monitors our facility systems to maintain the highest comfort levels for our younger guests. Your observation has been shared directly with them to ensure our high standards are consistently delivered. We look forward to welcoming you and your family back for an even more comfortable experience. Warmest regards, Marcel Jacquat General Manager
Number of reviews per page
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40

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Exterior 4 The Trans Luxury Hotel Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.1
Exceptional
From 7,934 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.1

Location

9.1

Service and Facilites

9.3

People often mention about The Trans Luxury Hotel Bandung
All
Room Space (312)
Staff Friendliness (303)
Bedroom (299)
Family Friendly (298)
Ambiance (294)
Bathroom (284)
Hotel Area (272)
Taste (264)
Variety (252)
Surroundings (232)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Trans Luxury Hotel Bandung

Number of reviews per page
20
40
Customer reviews
arum m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
I had a wonderful stay at The Trans Luxury Hotel, especially the incredibly comfortable rooms. Breakfast was okay, with a decent variety of flavors. The ambiance was great.
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Accommodation's Reply
15 Jul 2026
Dear Ibu Arum M., Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and especially appreciated the comfort of your room, the pleasant atmosphere, and our breakfast selection. Your comments are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences for our guests. We look forward to welcoming you back to The Trans Luxury Hotel Bandung in the near future. Warmest regards, Marcel Jacquat General Manager
n***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Recommended family friendly, and sebelah mall.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. N***l, Thank you for sharing your excellent review. We are delighted to know that you enjoyed your stay and found our hotel to be family-friendly. It is also wonderful to hear that you appreciated the convenience of our direct access to the shopping mall. We look forward to welcoming you and your family back to The Trans Luxury Hotel Bandung for another enjoyable stay. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The whole experience of staying at Trans Luxury Hotel Bandung was fantastic. I will come back again for sure.
Find this review helpful?
Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu G***t, Thank you for taking the time to share your review and perfect 10 rating on Traveloka. We are pleased that your entire stay with us was thoroughly satisfying and delightful. Delivering a flawless guest journey and maintaining our operational standards of excellence is our continuous daily focus. We are highly encouraged by your certainty to return and look forward to the pleasure of welcoming you back for another premium experience in the near future. Warmest regards, Marcel Jacquat General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Ok, it's great for those with kids as it's close to Trans Studio and the mall next door.
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Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu G***t, Thank you for choosing to stay with us and for sharing your excellent 9.7 rating on Traveloka. We are pleased that your visit was highly enjoyable, especially for your children. Offering a premium lifestyle destination with seamless accessibility—being located right next to the mall and directly adjacent to Trans Studio Bandung—is central to providing a convenient family getaway. We appreciate your wonderful feedback and look forward to welcoming you and your family back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager
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Helmi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was friendly, and the deluxe room was spacious and clean. The bathroom was spacious with a bathtub. The pool was large. I'll definitely be back.
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Accommodation's Reply
11 Jul 2026
Dear Helmi S., Thank you for sharing your excellent 5-star review and perfect 10 rating on Traveloka. We are pleased that your stay left such a great impression, highlighting our warm, friendly staff, large and immaculately clean Premier Room accommodations, spacious bathroom with bathtub, and expansive swimming pool zone. Providing a sophisticated environment paired with continuous attention to detail is always our top operational focus to ensure an unparalleled guest journey. Thank you for your definitive plan to return, and we look forward to hosting you again soon. Warmest regards, Marcel Jacquat General Manager
Alberton
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A fun school holiday staycation for kids at Hotel Trans Bandung. Especially the swimming area, it's so much fun. There's a man-made beach for kids to play in the sand, haha. And the waterfall is awesome. The food at the restaurant is also good, and the atmosphere in the rooms and staff are really nice. Maybe during the holidays, we could have a bubble bath in the kids' pool, it would be so much fun. 😍👏
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Accommodation's Reply
11 Jul 2026
Dear Bapak Alberton S., Thank you for spending your children's school holiday with us and for sharing your perfect 10 rating on Traveloka. We are pleased that your family staycation was highly fun and exciting, especially within our beach-concept swimming pool area, the white sand zone, and the waterfall feature. It is also wonderful to know that our restaurant selections, comfortable room atmosphere, and dedicated staff members left such a great impression. We have also noted your creative suggestion regarding a children's bubble pool party activity during holiday seasons; sharing innovative ideas to enhance our family experiences is always appreciated. Providing an engaging lifestyle environment where families can seamlessly create beautiful memories is always our absolute priority. We look forward to welcoming you and your family back for another exceptional holiday soon. Warmest regards, Marcel Jacquat General Manager
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
For me, it's a lovely family stay at Trans Luxury Hotel, Bandung. Everything was well-maintained, the staff were attentive, and we truly enjoyed the peaceful surroundings. Highly recommended for a family vacation!
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Accommodation's Reply
11 Jul 2026
Dear Bapak / Ibu S***i, Thank you for choosing our property for your getaway and for sharing your perfect 10 review and beautiful stay photos on Traveloka. We are pleased that you enjoyed a highly peaceful and lovely family vacation with us. Knowing that you found our property to be immaculately well-maintained and our staff members to be highly attentive brings great pride to our entire team. Delivering a sophisticated, relaxing backdrop paired with seamless hospitality is at the very heart of our brand commitment to ensure a flawless guest journey. We appreciate your high recommendation and look forward to the pleasure of hosting you and your family for many more exceptional stays ahead. Warmest regards, Marcel Jacquat General Manager
Rokhman A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great hotel. Clean and friendly service.
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Accommodation's Reply
11 Jul 2026
Dear Bapak Rokhman A., Thank you for choosing to stay with us and for sharing your perfect 10 rating. We are pleased that you found our hotel to be excellent, highlighting our immaculate property cleanliness and warm, friendly service standards. Delivering a flawless guest journey backed by genuine hospitality is always our absolute benchmark. We appreciate your wonderful support and look forward to welcoming you back for another premium experience soon. Warmest regards, Marcel Jacquat General Manager
Bayu S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
For some reason, the toilet exhaust fan is not functioning, is broken or even does not exist because the unpleasant smell continues to linger in the toilet.
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Accommodation's Reply
11 Jul 2026
Dear Bapak Bayu S., Thank you for staying with us and for taking the time to share your feedback. We are pleased that your overall experience warranted an 8.8 rating, but we note your concern regarding the toilet exhaust fan and the resulting odor during your stay. Providing an immaculately maintained and comfortable room environment is central to our guest journey; therefore, that's not our standard. Please be assured that our engineering team has been briefed to immediately inspect and rectify the ventilation system in that specific room to ensure our strict operational standards of excellence are met. We appreciate your valuable feedback as it helps us continuously improve, and we look forward to welcoming you back to show you our true standards of care. Warmest regards, Marcel Jacquat General Manager
lidia w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Luxurious, clean, and friendly staff. The pool is a must-see for kids.
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Accommodation's Reply
02 Jul 2026
Dear Lydia W., Thank you for taking the time to write a review and give us such a high rating for your stay with us. We are delighted to hear that you enjoyed the luxury, cleanliness, and the friendliness of our staff, and it is gratifying to hear that your little one had a wonderful time playing in our pool. Providing family-friendly facilities is one of our core commitments. We hope to welcome you and your family back to our premium resort again on your next holiday. Sincerely, Marcel Jaquat, General Manager
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Deasy C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's really special to spend the night here.
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Accommodation's Reply
02 Jul 2026
Dear Daisy C., Thank you for taking the time to write a review for us. We are very proud and delighted to know that your stay with us was a very special time. Our entire team is committed to providing the best service and creating memorable moments for all our guests. We hope to welcome you back to our premium accommodations soon. Sincerely, Marcel Jaquat, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It is so good! I really love the food. Thumbs up!
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful review with us. We are absolutely thrilled to hear that you had such a great experience and truly loved our food! Your high praise and "thumbs up" are a fantastic motivation for our entire culinary and service team. We look forward to welcoming you back for another exceptional stay and dining experience soon. Warmest regards, Marcel Jacquat General Manager
H***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your high rating and for taking the time to write a review. We are delighted to hear that your business trip went smoothly and that our staff were very friendly and helpful. Providing the best service to support the comfort of every guest is our daily commitment. We hope to welcome you back again on your next business or leisure trip to our premium accommodations. Sincerely, Marcel Jaquat, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and chill
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your excellent rating and review. We are delighted to hear that you enjoyed your stay and were satisfied with the friendly and relaxed service from our staff. Creating a relaxed yet professional atmosphere is part of our efforts to ensure the comfort of all our guests. We look forward to welcoming you back for another memorable stay at our premium property. Sincerely, Marcel Jaquat, General Manager
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E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Really recommended for the price
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your excellent rating and positive review. We are very proud to know that your stay was enjoyable and well worth the price you paid. Providing top-notch facilities coupled with outstanding service is our daily commitment to ensure every guest's comfort. We hope to welcome you back to our premium destination in the near future. Sincerely, Marcel Jaquat, General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I have been a long time subscriber to this hotel, because of its excellent service, hotel access and spa.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you so much for your loyalty and this wonderful positive review. As a loyal guest, your appreciation for our services, convenient location, and spa facilities means a great deal to the entire team. Knowing that we always provide you with comfort is our greatest satisfaction. We look forward to welcoming you back again for another relaxing and memorable stay. Sincerely, Marcel Jaquat, General Manager
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff were very friendly, the rooms and restaurant were clean, and none of the amenities were damaged. A hair dryer, iron, soap, and toiletries were all provided. A very nice hotel.
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Accommodation's Reply
28 Jun 2026
Dear Bapak / Ibu M***d, Thank you for choosing to stay with us and for sharing your perfect 10 rating on Traveloka. We are pleased that you found our property to be a very nice hotel. It is wonderful to hear that you appreciated our warm, friendly staff, immaculate cleanliness across our rooms and restaurants, and fully functional, well-maintained facilities. Ensuring that every amenity—from the hair dryer and iron to the bathing supplies—is impeccably provided is central to our daily focus on delivering a seamless guest journey. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager
S***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent, very nice, family-friendly hotel.
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu S***d, Thank you for choosing us for your family getaway and for sharing your perfect 10 rating. We are pleased that you found our property to be an excellent, highly comfortable, and family-friendly hotel. Providing an engaging lifestyle environment tailored for memorable family experiences is always our top priority. We look forward to welcoming you and your family back soon. Warmest regards, Marcel Jacquat General Manager
Rebby N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Absolutely the best. Everything is comfortable and the service is excellent.
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu Rebby N., Thank you for taking the time to share your perfect 10 rating. We are pleased that your stay was thoroughly comfortable and that our service delivery met your expectations so beautifully. Upholding these operational standards of excellence remains our daily commitment to ensure every guest enjoys a seamless journey. We look forward to the pleasure of hosting you again soon. Warmest regards, Marcel Jacquat General Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The child's pool is not as warm as it used to be..
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Accommodation's Reply
23 Jun 2026
Dear Bapak / Ibu D***a, Thank you for staying with us and for sharing your perfect 10 rating. We are pleased that your overall stay was highly satisfying, and we appreciate your valuable feedback regarding the temperature of our swimming pool. Please be assured that our engineering team routinely monitors our facility systems to maintain the highest comfort levels for our younger guests. Your observation has been shared directly with them to ensure our high standards are consistently delivered. We look forward to welcoming you and your family back for an even more comfortable experience. Warmest regards, Marcel Jacquat General Manager
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