It was a pleasure staying here, everything was fine.

The hotel staff is very friendly, the hotel atmosphere is comfortable with family.

The front desk, restaurant, cafe and housekeeping staff are all very friendly.

The staff is very friendly, the pool is nice, the kids love it, the breakfast is delicious.

I was a bit doubtful about the service after reading reviews on Google, but it turns out the service is really good, I really remember the receptionist's name Laras, she's really really nice 🩷 and she's also beautiful. The other hotel staff are also nice and friendly 🩷 the only problem is, the cold water doesn't work :( but, it's okay. The room is also spacious and clean, the hairdryer works well. I think I will come back to this hotel if I go to Padang hihi thank you

The staff is very helpful and friendly

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The hotel is located in a quiet neighborhood, just a 5-minute walk to the beach, and next door is a souvenir shop. Rooms are spacious, with work desks and large beds. The breakfast menu is comprehensive and varied.

Always satisfied with the service provided by Hotel Truntum, the reception staff are great. The swimming pool is comfortable, the kids are happy.

as usual "COMFORTABLE".....

Please pay more attention to breakfast before it is consumed by guests.

Friendly hotel staff, clean rooms, family friendly

The staff was unfriendly, the room was hot, and it took a long time to get anything done. Do you have to get angry before you can fix it? A star-rated hotel should have excellent service and rooms. Thank you.

Comfortable and safe for staying with family

The staff was unfriendly. The room had many broken items: the faucet was broken, the telephone was broken and wouldn't work, and the sofa had black spots like it was damp from standing water.

The room is spacious with competitive price with other comparable hotels.

(+) Pros: ​The senior staff was very helpful. ​Breakfast was good with plenty of choices. ​The room was spacious compared to other hotels of the same type. ​The temperature was nice. It took a moment to cool down, but it was fine. ​Bed was comfortable. ​Room floor was spotless. ​Pool was clean and kid-friendly. ---------- ​(-) Cons: ​​Bathroom needs deep cleaning. There were many watermarks and stains 😔. WiFi kept disconnecting 🥲 Linen was worn out and stained 😔. I honestly don’t mind older linens as long as they are clean. The parking area (basement) needs better lighting. ​I hope to see improvements on my next visit.

The room AC is hot and feels like a sauna during the day.

The hotel staff is very friendly and the check-in and check-out process is fast... The room is big and clean... There are stains on the bed sheets, if possible, please replace them... Breakfast has many choices and is delicious... Thank you.

The hotel staff is friendly, the food variety is quite diverse, the rooms are clean... the swimming pool is also kids friendly, cool...