TY

Trira Y. P.

Leisure

8.8

/10

Reviewed 6 day(s) ago

Clean, comfortable rooms and good service.

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h***h

Business

10.0

/10

Reviewed 2 week(s) ago

Friendliness and good and fast service

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NP

Naomi P.

10.0

/10

Reviewed 2 week(s) ago

Clean bathroom, comfortable room, highly recommended.

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1 people find it helpful

A***a

Leisure

9.1

/10

Reviewed 5 week(s) ago

During my stay at this hotel, from beginning to end, it was a pleasure... the hotel staff were friendly, the rooms were clean and spacious, there was a child-friendly swimming pool (the water didn't sting the eyes and it was shady because of the many trees). The kids were very happy staying there 🥰

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1 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager

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I***a

8.5

/10

Reviewed 5 week(s) ago

For families, it's worth it. The rooms are large.

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Accommodation's Reply

28 Jan 2026

Dear valued guest, This is Trentum Padon Hotel. Trentum Padon Hotel would like to express our sincere gratitude for your valuable feedback. We look forward to welcoming you again. We will continue to strive to provide you with even better facilities and services. Thank you. General Manager: Lapison Chagiago

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P***a

10.0

/10

Reviewed 6 week(s) ago

Modern, luxurious hotel, close to everywhere, very strategic!

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+5

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager

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h***h

Business

9.7

/10

Reviewed 6 week(s) ago

Cool locations, places and areas, recommended for families

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager

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NB

Norasila B. L.

8.5

/10

Reviewed 7 week(s) ago

The room is ok. The toilet need to be clean properly.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest Greetings from Truntum Padang Hotel Thank you very much for sharing every memorable moment at our Hotel. Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel. We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services. Kindest regards, Rafizon Chaniago General Manager.

NB

Norasila B. L.

Leisure

8.4

/10

Reviewed 7 week(s) ago

The bed is comfortable. The toilet need a good scrub or use chemical to clean all the stain and mold.

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest Greetings from Truntum Padang Hotel Thank you very much for sharing every memorable moment at our Hotel. Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel. We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services. Kindest regards, Rafizon Chaniago General Manager.

N***a

Staycation

8.5

/10

Reviewed 7 week(s) ago

Have a pleasant stay! And will be back again

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Accommodation's Reply

28 Jan 2026

Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Rafizon Chaniago General Manager.

TI

Tommy I.

10.0

/10

Reviewed 7 week(s) ago

Cheap price compared to comparable hotels, spacious and clean rooms, decent food

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1 people find it helpful

Accommodation's Reply

28 Jan 2026

Dear Valued Guest, This is a message from Truntham Padang Hotel. The management and staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, Rafizon Chaniago, General Manager

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A***W

Leisure

8.4

/10

Reviewed 11 week(s) ago

Itchy, lots of mites in one of the mattresses. Please fix it

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Warmest regards, Truntum Padang Hotel On behalf of the management and all staff of Truntum Padang, we apologize for any inconvenience you may have experienced during your stay at Truntum Padang. We sincerely appreciate you sharing your experience during your stay at Truntum Padang. We will use your comments and experiences as an evaluation to improve our service standards and quality. We look forward to welcoming you back with open arms. Best regards, Rafison Chaniago, General Manager

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Verified Traveler

9.0

/10

Reviewed 11 week(s) ago

Strategic location, friendly and helpful staff

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Warmest regards, from Truntum Padang Hotel The management and all staff at Truntum Padang are delighted to hear that you have shared your experience of your stay at Truntum Padang and thank you for your kind words. We look forward to welcoming you back to Truntum Padang Hotel and providing you with even better facilities and service standards. Best regards, Rafison Chaniago, General Manager

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Verified Traveler

Business

8.5

/10

Reviewed 12 week(s) ago

Nice and comfortable. Breakfast lacks variety, rooms are okay, service is good.

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1 people find it helpful

Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Warmest regards, Truntum Padang Hotel On behalf of the management and all staff of Truntum Padang, we apologize for any inconvenience you may have experienced during your stay at Truntum Padang. We sincerely appreciate you sharing your experience during your stay at Truntum Padang. We will use your comments and experiences as an evaluation to improve our service standards and quality. We look forward to welcoming you back with open arms. Best regards, Rafison Chaniago, General Manager

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AF

Aryanifa F.

9.4

/10

Reviewed 12 week(s) ago

Stayed for official purposes. Overall ok.

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Warmest regards, from Truntum Padang Hotel The management and all staff at Truntum Padang are delighted that you have shared your comments regarding your experience at Truntum Padang. We appreciate your kind words and look forward to welcoming you back to Truntum Padang Hotel and providing you with even better facilities and service standards. Best regards, Rafison Chaniago, General Manager

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D***a

Leisure

8.7

/10

Reviewed 13 week(s) ago

While staying in room 104, the AC in the room turned off three times in the early morning between 2 and 7 a.m. on the day of check-out, requiring a technician to turn it back on. They were told not to use the power outlet on the bedside table (there was no sign that said outlet was prohibited, and even when not in use, the AC still turned off by itself. Furthermore, from the first day to the second day, we used that outlet without any complaints about the AC turning off by itself). On our last day of stay, sleeping was uncomfortable and hot because the AC repeatedly turned off in the early hours. Please fix the AC in room 104 or the power outlet (if this is the cause), as we are worried about recurring electrical short circuits, and guests want to rest comfortably.

Truntum Padang Hotel

Overall Ratings & Reviews Truntum Padang Hotel

8.8

8.7

8.4

8.8

8.6

Traveler Reviews Truntum Padang Hotel