What is normal check-in & check-out time at Truntum Padang Hotel?

The standard check-in time at Truntum Padang Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Truntum Padang Hotel provide breakfast?

Yes, Truntum Padang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Truntum Padang Hotel?

Truntum Padang Hotel is a 4.0-star hotel.

How many floors does Truntum Padang Hotel have?

Truntum Padang Hotel has 5 floors.

How many rooms are available at Truntum Padang Hotel?

Truntum Padang Hotel has 168 rooms in total.

Does Truntum Padang Hotel have a swimming pool?

Yes, a swimming pool is available at Truntum Padang Hotel.

What do past guests say about Truntum Padang Hotel?

Truntum Padang Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

Truntum Padang Hotel

Name: Truntum Padang Hotel
Address: Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118, Jln. Gereja No. 34, Sumatera Barat, 25118, Indonesia
Rating: 8.5

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8.5

/10

Very Good

6,286 reviews

What Guests Say About Their Stay

Olinne J.

10.0

/ 10

It's really comfortable to bring kids here, they can swim in the cool pool.

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Eka C.

10.0

/ 10

It is very nice to have a holiday with family members here, the rooms are very spacious, the food is delicious, and the swimming pool is enough for children.

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Ika

10.0

/ 10

The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.

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V***a

10.0

/ 10

The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.

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g***y

10.0

/ 10

The best choice for family stays. The hotel's atmosphere and facilities are comfortable and well-maintained. The food is varied and delicious, with dishes exceeding expectations, even herbal drinks are available. The hotel staff is friendly and courteous. The spacious rooms and large beds are very useful for families with three children. The price is relatively affordable, considering these facilities; I got it for 810,000 Rupiah, including tax. The hotel's strategic location is close to the beach, souvenir shops, playgrounds, and more.

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In the Area

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Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

Main Facilities

What's around Truntum Padang Hotel

Jln. Gereja No. 34, Padang Barat, Padang, Sumatera Barat, Indonesia, 25118

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Discover More About Truntum Padang Hotel

General Information

Truntum Padang Hotel is a 4-star hotels that has been welcoming guests since 1918. The accommodation went through a renovation in 2011. Truntum Padang Hotel is part of Truntum Hotels under Hotel Indonesia Group. There are 168 rooms spread across 5 floors.

Location

Located at Jln. Gereja No. 34 in Padang, Indonesia. Those looking to explore will find Sanmarino Street, Taman Siti Nurbaya, and Taman Puti Daima nearby.

Facilities & Amenities

Truntum Padang Hotel has Outdoor pool, Swimming pool, Laundry service, Parking, Restaurant, and more.

Business Facilities

For guests traveling for work, Truntum Padang Hotel has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: na.padang@truntumhotels.com
Phone number: +6275135600

All facilities in Truntum Padang Hotel

Facility

Outdoor pool

Swimming pool

Others

Public Facilities

Safety deposit box
Restaurant
Room service
Elevator
Coffee shop

Accessibility

Accessible parking
Roll-in shower
Wheelchair accessible

Guest Services

Front desk
24-hour security
Express check-out
24-hour front desk
Bellboy service
Newspaper in lobby
Luggage storage
Newspaper stand
Multilingual staff
Laundry Service
Porter
Concierge
Express check-in

Meals & Dining

Café
Breakfast buffet
Breakfast
Continental breakfast

Connectivity

Wi-Fi in public areas
Wi-Fi

Transportation

Secure parking

Business Facilities

Meeting facilities
Projector
Computer station
Conference room

Activity & Leisure

Karaoke
Outdoor pool

Nearby Facilities

ATM/Bank
Launderette

Accommodation Facilities

Car park
Smoking area

Travelling with Companions

Babysitting

Accommodation Policy & General Information in Truntum Padang Hotel

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Truntum Padang Hotel	168
Number of floors in Truntum Padang Hotel	5
Another facilities in Truntum Padang Hotel	Safety deposit box, Restaurant, Room service, Elevator, Coffee shop

More Reviews from Other Guests in Truntum Padang Hotel

Overall Ratings & Reviews Truntum Padang Hotel

Traveloka (6,260)

Other sources (26)

8.6

Very Good

From 6,260 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Truntum Padang Hotel

All

Staff Friendliness (140)

Room Space (133)

Distance to City Center (128)

Bedroom (128)

Ambiance (127)

Family Friendly (125)

Hotel Area (125)

Surroundings (111)

Accessibility (110)

Variety (107)

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Traveler Reviews Truntum Padang Hotel

Number of reviews per page

20

40

Customer reviews

Olinne J.

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's really comfortable to bring kids here, they can swim in the cool pool.

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EC

Eka C.

Leisure

10.0

/10

Reviewed 3 week(s) ago

It is very nice to have a holiday with family members here, the rooms are very spacious, the food is delicious, and the swimming pool is enough for children.

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1 people find it helpful

D***a

Leisure

9.1

/10

Reviewed 5 week(s) ago

Comfortable and pleasant facilities.

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I

Ika

Leisure

10.0

/10

Reviewed 5 week(s) ago

The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.

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N***a

Leisure

8.7

/10

Reviewed 6 week(s) ago

The room was spacious, but for a 4-star hotel it felt a bit lacking. The TV was old-fashioned and the picture was blurry, possibly due to the antenna. However, the staff and service were excellent, making it a comfortable place to rest, and the price was very affordable compared to its class.

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Accommodation's Reply

28 Sep 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

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pak

10.0

/10

Reviewed 7 week(s) ago

I've stayed here twice. The first time was on vacation with my family, and the second time was for my son's graduation. The room is great, it's in the city center, and it's close to everything.

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Accommodation's Reply

28 Sep 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

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M***A

Leisure

10.0

/10

Reviewed 9 week(s) ago

Its central location, close to souvenir shops and a small supermarket, makes it very convenient. The staff is friendly. If you prefer GoFood, there's a table for GoFood.

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Accommodation's Reply

08 Sep 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

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V***a

Medical

10.0

/10

Reviewed 10 week(s) ago

The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.

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Accommodation's Reply

08 Sep 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

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RW

Retno W.

Staycation

8.4

/10

Reviewed 10 week(s) ago

The AC in bathroom 136 is not working, hopefully it will be better in the future.

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Accommodation's Reply

08 Sep 2026

Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management

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N***o

Leisure

10.0

/10

Reviewed 12 week(s) ago

cool and friendly.... bersiiiihhhhh....

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Accommodation's Reply

24 Aug 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

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A***d

Leisure

10.0

/10

Reviewed 13 week(s) ago

Good hotel, neighbor. Good stay. Wonderful, mate.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Management.

E***a

8.5

/10

Reviewed 13 week(s) ago

Pay attention to the cleanliness of the room. There were ants on the table, and small cockroaches in the bathroom. The sofa was very dirty. The table was sticky and dusty. I had to wipe it down myself with a tissue. The only plus was the bed, which smelled nice and was clean.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management

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D***i

Staycation

8.8

/10

Reviewed 14 week(s) ago

Our two-day stay here was okay, considering the facilities, but the breakfast menu, which was exactly the same, was a bit boring. Hopefully, the menu variety can be improved.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management

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P***k

Business

6.0

/10

Reviewed 14 week(s) ago

Quite big but old hotel and furniture in bad condition. Breakfast quality and choices are considered a 2½ star hotel. Hope that renovation and upgrading the ambiance should be done soon.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest Greetings from Truntum Padang Hotel Thank you very much for sharing every memorable moment at our Hotel. Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel. We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services. Kindest regards, Management.

H***a

8.8

/10

Reviewed 14 week(s) ago

I've been a regular and stay here many times. One of the best hotels in Padang. Please maintain and continue to improve your service. 👍

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

See original

M***a

10.0

/10

Reviewed 15 week(s) ago

Comfortable hotel for family vacation

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

See original

RW

Retno W.

10.0

/10

Reviewed 15 week(s) ago

Clean and located in the city center.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

See original

Verified Traveler

Leisure

10.0

/10

Reviewed 16 week(s) ago

Everything was great☺. The staff were all friendly. The hotel environment was also child-friendly.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management

See original

W***a

9.7

/10

Reviewed 16 week(s) ago

The wifi is slow, the wifi is not that good, but the service is good.

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Accommodation's Reply

30 Jul 2026

Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management

See original

a***h

8.5

/10

Reviewed 17 week(s) ago

Everything was great, but the room cleanliness needs more attention. I've stayed here twice, but the cleanliness is still a bit lacking. The sheets were stained, the lounge chair, the bedside lamp, and even the bedside table were dusty. Hopefully, I can stay here again sometime. The pool is top-notch.

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Accommodation's Reply

19 Jul 2026

Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.