V Hotel Bencoolen

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Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,869)
Other sources (1,001)
8.6
Very Good
From 4,869 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.6

People often mention about V Hotel Bencoolen
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Accessibility (112)
Staff Friendliness (101)
Surroundings (95)
Distance to City Center (94)
Bedroom (86)
Bathroom (85)
Wifi (76)
Hotel Area (74)
Ambiance (70)
Check-in/out Time (66)
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Traveler Reviews V Hotel Bencoolen

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Customer reviews
Musrifa M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Clean & location ok, but small room
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Accommodation's Reply
13 May 2026
Thank you for your feedback regarding your recent experience with us. We are pleased to hear that you found the cleanliness and location satisfactory. However, we regret to learn that the condition of the restroom did not meet your expectations. Please be assured that we take such concerns seriously and will address this issue promptly to ensure a more pleasant experience for our guests in the future. Your input is invaluable to us, and we appreciate you taking the time to share it. Should you have any further suggestions or concerns, please do not hesitate to reach out. Thank you once again for your feedback.
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Great location, friendly staff
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Accommodation's Reply
10 May 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you enjoyed our great location and found our staff to be friendly. Your kind words serve as a wonderful motivation for our team, and we will continue to strive to provide excellent service and a welcoming atmosphere for all our guests. If there is anything else you would like to share or if there’s any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back soon!
Ridwan Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Hotel location near with Mosque and MRT Station, very good for travelling
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Accommodation's Reply
06 May 2026
Thank you for your email and for expressing your interest in our hotel. I am pleased to inform you that our location is indeed conveniently situated near a mosque, as well as the MRT station, making it an excellent choice for travelers seeking accessibility and comfort during their stay. Our proximity to these key amenities ensures that guests can easily explore the surrounding area while enjoying their time with us. If you have any further questions or need assistance with your booking, please do not hesitate to reach out. We look forward to welcoming you soon!
b***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for upgrading our room and for making our stay at V Hotel Bencoolen a truly enjoyable experience. It's strategically located in front of the Bencoolen Mosque, right next to the MRT station, near the food court, with several halal restaurants to choose from, and family-friendly. The staff were friendly and very helpful. We recommend V Hotel Bencoolen as your choice of accommodation in Singapore.
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Accommodation's Reply
04 May 2026
Thank you very much for taking the time to share your wonderful experience at V Hotel Bencoolen. We are delighted to hear that you enjoyed your upgraded room and found your stay both pleasant and comfortable. It is gratifying to know that our strategic location, adjacent to Bencoolen Mosque and MRT station, contributed positively to your visit. We strive to provide a family-friendly environment with convenient access to various dining options, including halal food, and it’s heartening to learn that our staff were able to assist you during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to Singapore.
Aldila
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I felt comfortable staying at this hotel. All the staff were friendly, polite, and very helpful from check-in to check-out. I also had a very pleasant experience because I was allowed free early check-in around 9:30 AM and free late check-out until noon. I then chose to extend my stay until 3 PM, and the additional fee was not too expensive, very worth it. All hotel facilities are well-maintained and functioning properly, making the stay even more comfortable. The hotel's location is also very strategic, very close to the MRT station and across from the mosque, making it easy to get around during your stay. However, I have a small suggestion. When I was going to my room, I was in the elevator with a staff member who was carrying a work trolley for repairs. Perhaps in the future, it could be considered to use a dedicated staff elevator or to arrange operational arrangements more conveniently for guests. Overall, my stay at this hotel was still pleasant, and I was satisfied with the service provided.
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Accommodation's Reply
28 Apr 2026
Dear Aldila, Thank you for taking the time to share your experience during your recent stay with us. We are delighted to hear that you felt comfortable and well taken care of by our friendly and helpful staff from check-in to check-out. It is always our goal to provide exceptional service, and we are thrilled that we met your expectations. We appreciate your kind words regarding the early check-in and late check-out options. We strive to accommodate our guests’ needs as best as we can, and it’s wonderful to know that these arrangements added to your overall satisfaction. It’s also great to hear that you found our facilities well-maintained and enjoyed the strategic location of the hotel. Being close to public transport and local attractions is indeed a significant advantage for our guests. Thank you for bringing up your suggestion about the elevator usage. We take guest feedback seriously, as it helps us improve our services. I will ensure that this suggestion is shared with our management team so we can consider implementing a more convenient operational arrangement in the future. Overall, we are pleased that you had a pleasant stay with us, and we hope to welcome you back soon! If there is anything else we can do for you or if you'd like assistance planning your next visit, please do not hesitate to reach out.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
very fun
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1 people find it helpful
Accommodation's Reply
01 May 2026
Thank you for your enthusiastic feedback! I am delighted to hear that you found the experience so enjoyable. Your positive remarks are greatly appreciated and motivate us to continue delivering quality experiences. If you have any further thoughts or suggestions, please feel free to share them. We value your input as it helps us improve and serve you better. Thank you once again for taking the time to reach out!
Krisjanuardi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Nice hotel, very near MRT station Bencoolen (blue line) or Bras Basah (yellow line), several convenience stores nearby, walking distance to Fort Canning, easy walk to Bugis. Quite small though for the 3-people room.
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Accommodation's Reply
21 Apr 2026
Dear Krisjanuari A, Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback and are glad to hear that you enjoyed our convenient location near the MRT stations Bencoolen and Bras Basah, as well as the proximity to several convenience stores and popular attractions like Fort Canning and Bugis. We understand that room size can be a concern, especially when accommodating three guests. Please know that we are continuously working to enhance our guest experience, including evaluating our room configurations to better meet the needs of larger groups. Your insights are invaluable in helping us improve our services, and we hope to welcome you back in the future for an even more enjoyable stay. If there’s anything specific you would like us to consider for your next visit, please feel free to reach out. Thank you once again for your feedback!
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Quite a long distance to Bugis
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Accommodation's Reply
21 Apr 2026
Thank you for your recent feedback regarding your stay at our hotel. We appreciate you taking the time to share your thoughts, and we value your input as it helps us improve our services. I understand that you found our location to be quite a distance from Bugis. While we strive to provide a peaceful environment away from the hustle and bustle of the city, we also recognize that proximity to key attractions is important for many of our guests. For future visits, I would recommend considering alternative transportation options such as public transit or ride-sharing services, which can make traveling to Bugis more convenient. Additionally, if you're looking for local recommendations or assistance with transportation arrangements during your next stay, please do not hesitate to reach out to our front desk team—we are here to help! Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
Dessy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice area, very convenient, and staff very kind and friendly. I'll be there again.
1 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Dessy A, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay in our area and found it to be convenient. It's also wonderful to know that our staff made a positive impression on you with their kindness and friendliness. We always strive to create a welcoming environment for our guests, and your kind words serve as an excellent motivation for our team. We'll be sure to pass along your compliments to them, as it means a lot to have their efforts recognized. We look forward to welcoming you back during your next visit! If there's anything specific you would like to experience or need assistance with for your next stay, please don't hesitate to let us know. Thank you once again for your wonderful feedback!
E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Thanks… I found a bidet. 😊 Very comfortable and near MRT.
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Accommodation's Reply
19 Apr 2026
Dear E***k, Thank you for staying with us. Hope we can welcome you again in the near future!
Ferri M. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Strategically located hotel. Friendly staff. Close access to everything and close to Albert Market for food lovers.
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1 people find it helpful
Accommodation's Reply
09 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location strategically advantageous and that our staff provided you with friendly service. We strive to create a welcoming environment for all our guests, and it is gratifying to know that you appreciated the close access to various attractions, including Albert Market. As food lovers ourselves, we understand how important it is to have convenient dining options nearby. Your insights are invaluable as we continue to enhance our services and offerings. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Location close to Bencoolen MRT, minimart
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Accommodation's Reply
09 Apr 2026
Thank you for your email regarding the location near MRT Bencoolen and the nearby minimart. I appreciate your interest in this area. The proximity to public transport and essential amenities like a minimart makes it a convenient choice for many. If you have any further questions or need additional information about the location or surrounding facilities, please feel free to reach out. Looking forward to hearing from you soon.
Dita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is friendly, the hotel is in a very strategic location
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Accommodation's Reply
09 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that our hotel's location met your expectations. Your positive comments motivate us to continue providing excellent service and maintaining our strategic positioning in the area. We strive to create a welcoming atmosphere for all our guests, and it is gratifying to know that we succeeded during your visit. If there is anything more we can do to enhance your experience in the future, please do not hesitate to reach out. We look forward to welcoming you back soon.
l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The hotel is strategically located. The room is minimalist and clean, and check-in was fast. There is no bidet in this room type. Good Wi-Fi. View of the mosque. Located on the side of the road, I wasn't disturbed by street noise during my nighttime rest. I was in room 509. Every night while I was resting, I could hear the sound of the washing machine, but everything was fine. Thank you. Barakallah.
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Accommodation's Reply
09 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel location strategic and appreciated the cleanliness of your room, as well as the efficiency of our check-in process. We apologize for any inconvenience caused by the absence of a bidet in your room type and the noise from the washing machine during your stay. Your comments are invaluable, and we will certainly take them into consideration as we strive to enhance our guests' experiences. We are glad to know that you enjoyed the view of the mosque and that external noise did not disturb your rest. Our team is committed to providing a comfortable environment for all our guests, and it is rewarding to hear that we were able to meet some of those expectations. Thank you once again for your thoughtful feedback. We hope to welcome you back in the future for an even more enjoyable stay.
F***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
Staff friendly, hotel is clean, room is clean. The biggest drawback is, of course, the space. Triple bedroom, can't open large luggage fully, hardly any space at all.
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Accommodation's Reply
09 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and appreciated the cleanliness of both the hotel and your room. We understand that space can be a concern, especially in our triple bedrooms. We strive to provide comfortable accommodations, and we appreciate your insights on this matter. Your comments will help us as we continue to evaluate our room layouts and amenities. If there is anything further we can do to enhance your experience during future visits, please do not hesitate to let us know. We value your input and hope to welcome you back soon.
Namfon P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Staying at this hotel is valuable. Easy to go everywhere.
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Accommodation's Reply
01 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found your experience valuable and appreciated the convenience of our location. At V Hotel Bencoolen, we strive to provide our guests with easy access to various attractions and amenities, ensuring a comfortable and enjoyable stay. Your positive comments encourage us to continue delivering exceptional service. We look forward to welcoming you back in the future. Should you have any further suggestions or requests, please do not hesitate to reach out.
Anthonius O. Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
V Hotel Lavender gives me more room space than V Hotel Bencoolen. Other than room space, everything is perfect! But still, I love V Hotel, you guys are the best!
3 people find it helpful
Accommodation's Reply
30 Mar 2026
Your kind words about our hotel mean a great deal to us, and we are thrilled to know that you love V Hotel. We continually strive to provide our guests with exceptional service and comfort, and it is rewarding to see that reflected in your experience. If there’s anything specific we can do to enhance your future stays or if you have any additional comments, please feel free to reach out. We look forward to welcoming you back soon!
Nina D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Great location. Breakfast a bit less, not many variety just like hostel. Hope the breakfast will more improve with taste and variety of foods. The bell boy uncle Henry is very friendly and helpful during our stay there. Thank you.
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Accommodation's Reply
07 Apr 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our great location and appreciated the friendly service provided by our bellboy, Henry. We also appreciate your comments about the breakfast offerings. We strive to provide a variety of options that cater to all tastes, and we will certainly take your suggestions into consideration as we work on enhancing our breakfast menu. Your insights are invaluable in helping us improve our services, and we hope to welcome you back in the future for an even better experience.
Audina A. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good stay, even during Ramadan they sent the food to your room for sahoor. Definitely will come back next time I come to Singapore.
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Accommodation's Reply
27 Mar 2026
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and appreciated our efforts to provide sahoor during Ramadan. It is always our goal to ensure that our guests have a comfortable and memorable experience, and we are thrilled that we could meet your expectations. We look forward to welcoming you back on your next visit to Singapore. Should you have any special requests or preferences for your future stay, please do not hesitate to let us know.
t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Very good place to stay since near to MRT, clean, and best services
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Accommodation's Reply
26 Mar 2026
Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, as well as our services and cleanliness up to your expectations. Your kind words motivate us to continue providing the best possible experience for our guests. We look forward to welcoming you back in the future and hope your next visit will be just as enjoyable. Should you have any further comments or suggestions, please feel free to reach out.
Number of reviews per page
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