V Hotel Bencoolen

Hotels
Sustainable Hotel
8.4
/10
Very Good
5,812 reviews

What Guests Say About Their Stay

Accessibility (128)
Staff Friendliness (113)
Distance To City Center (109)
Surroundings (109)
J***u
9.4
/ 10
The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.
Verified Traveler
10.0
/ 10
This is our 3rd time staying here. Very clean, not too small, and the location is perfect. The staff are very welcoming, especially Mr. Benson, who is always helpful to us.
Teja N. M. P.
9.4
/ 10
The hotel location is very strategic, less than a minute to Bencoolen MRT station. The staff are very friendly and helpful, thanks to Henry & Benson for assisting during check-in & check-out.
Verified Traveler
9.1
/ 10
The staff was very friendly, the location is also great. Good choice if you want to stay near MRT/bus station and still close to the city (like Orchard/Marina).
R***y
9.4
/ 10
Check-in and check-out were very fast. We arrived at 1 a.m. and checked in very quickly without a long wait. The location is excellent, close to the MRT, buses, and even in front of a mosque. It's located in a campus area with cool art exhibitions.
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In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

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Location


V Hotel Bencoolen is located in area / city Bencoolen.

About V Hotel Bencoolen

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at V Hotel Bencoolen.

From business event to corporate gathering, V Hotel Bencoolen provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at V Hotel Bencoolen, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from V Hotel Bencoolen exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

V Hotel Bencoolen is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at V Hotel Bencoolen.

All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Functional Hall V Hotel Bencoolen
Functional Hall
Common Space V Hotel Bencoolen
Common Space
Lobby V Hotel Bencoolen
Lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • No alcohol

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of V Hotel Bencoolen?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,811)
Other sources (1,001)
8.6
Very Good
From 4,811 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.1

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (95)
Staff Friendliness (88)
Surroundings (81)
Distance to City Center (80)
Bedroom (75)
Bathroom (74)
Wifi (69)
Hotel Area (64)
Ambiance (60)
Check-in/out Time (58)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 hour(s) ago
Having a good rest and sleep, good cleanliness, suitable for someone who just needs a place to rest.
Find this review helpful?
M***D
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was really friendly, Benson who served me from start to finish was a pleasure.
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Accommodation's Reply
03 Feb 2026
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our staff, particularly Benson, provided you with exceptional service during your stay. At V Hotel Bencoolen, we strive to create a welcoming atmosphere and ensure that our guests feel valued and cared for. Your kind words will certainly be shared with Benson and the rest of our team, as it serves as a great motivation for all of us. We look forward to welcoming you back in the future and hope to provide you with another enjoyable experience.
Y***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
hotel ok near mrt station. small room but ok
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Accommodation's Reply
27 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, being close to the MRT station. We appreciate your comments about the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. Please know that we are continuously working on improving our facilities and services to enhance our guests' experiences. Should you have any further suggestions or if there is anything specific we can do to make your next visit more enjoyable, please do not hesitate to reach out. Thank you once again for your valuable feedback. We hope to welcome you back in the future.
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Upon arrival, the hotel room hadn't been cleaned yet, but we were immediately given a new one. The location is directly above the blue MRT, making it very convenient for getting anywhere.
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Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the initial condition of your room upon arrival. I am glad to hear that our team was able to promptly provide you with a new accommodation. We appreciate your positive remarks regarding our location and its convenience in accessing the MRT. Our aim is to ensure that our guests have a comfortable and enjoyable stay, and feedback like yours helps us achieve this goal. If there is anything further we can assist you with or if you have additional comments, please do not hesitate to reach out. Thank you once again for your understanding, and we hope to welcome you back in the future.
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I was staying for three nights and ask for holding luggage before check-in and after check-out. The staffs is helpful and kind. They decorated our room when we informed the hotel that we visited for our anniversary. It's been wonderful experience staying here.
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Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay and that our staff was able to assist you with your luggage needs before check-in and after check-out. It brings us great joy to know that we could add a special touch to your anniversary celebration by decorating your room. Our team strives to create memorable experiences for our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you back in the future. Should you have any further feedback or requests, please do not hesitate to reach out.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff help us to exchange into smaller banknotes. 24-hour guest reception. Strategic location, nearby public transportation stops.
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Accommodation's Reply
18 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that our friendly staff was able to assist you with exchanging your banknotes and that you found our 24-hour guest reception convenient. We take pride in our strategic location, and we’re pleased that you appreciated the accessibility of nearby public transportation options. It’s wonderful to know that these aspects contributed positively to your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Should you have any further suggestions or comments, please feel free to reach out.
vinh d. c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff were enthusiastic, welcoming, and provided excellent support. The location is exceptionally beautiful; it's definitely one of the best hotels in Singapore. I will certainly return at least 5-10 more times.
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Accommodation's Reply
20 Jan 2026
Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that our staff made a positive impression on you with their enthusiasm and support, as we strive to provide exceptional service to all our guests. We are also delighted that you enjoyed the beauty of our location. It is always gratifying to know that our efforts contribute to a memorable experience for our guests. Your intention to return multiple times truly warms our hearts, and we look forward to welcoming you back in the near future. Should you have any special requests or preferences during your next visit, please do not hesitate to let us know. Thank you once again for your kind words.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is clean and comfy, the MRT is super close, and there are plenty of food spots around the hotel, but the room isn’t very soundproof.
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Accommodation's Reply
16 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our room clean and comfortable, and that our convenient location near the MRT and various dining options enhanced your experience. We appreciate your comments about the soundproofing in the room. Please be assured that we take guest feedback seriously, and we will evaluate this matter to improve our accommodations further. Your insights are invaluable to us, and we hope to welcome you back in the future for an even better experience.
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The hotel is conveniently located, right next to MRT station Bencoolen and close to Bugis area. However, the room is ridiculously small. There's no space to fully open our suitcases. The staff were very friendly, though. Shout out to Manman our room cleaner and Benson the concierge.
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Accommodation's Reply
16 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, being close to the MRT station and the Bugis area. We sincerely apologize for the inconvenience caused by the size of your room. We understand how important space is when traveling, and we appreciate your comments as they help us identify areas for improvement. It is wonderful to know that our staff made a positive impression during your stay. I will be sure to pass on your kind words to Manman and Benson; they will be thrilled to hear that their efforts contributed positively to your experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, where we can provide an even better experience.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating. The hotel was near tourist attractions and the MRT station.
2 people find it helpful
Accommodation's Reply
11 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our staff provided you with friendly and accommodating service, as we strive to create a welcoming atmosphere for all our guests. We are also pleased that you found our location convenient, being close to tourist attractions and the MRT station. We believe that accessibility plays a significant role in enhancing our guests' experiences. Your positive comments motivate us to continue delivering exceptional service. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room is really clean, not too big, but it’s really comfy for me and my mom. The towel is also clean and smells good. Near to MRT and easy to find food. All staff are friendly and helpful. We don’t try their breakfast. The tap water is drinkable, so you don’t need to buy water anymore. And the hotel also has a bedroom with a bidet in the bathroom.
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Accommodation's Reply
09 Jan 2026
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your mother found your room comfortable and clean. It is wonderful to know that our amenities, including the towels and drinkable tap water, met your expectations. We appreciate your kind words about our staff; they strive to provide excellent service, and I will be sure to pass along your compliments. We also hope you had a chance to explore the nearby MRT station and local dining options during your stay. Should you decide to visit us again, we would love for you to try our breakfast offerings, which many guests have enjoyed. Thank you once again for your feedback. We look forward to welcoming you back in the future!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great place to stay in Singapore with the strategic locations near to the public transports like MRT
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Accommodation's Reply
09 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us in Singapore. We are delighted to hear that you found our location convenient, particularly in relation to the public transport options like the MRT. At V Hotel Bencoolen, we strive to provide our guests with a comfortable and accessible experience, and it is rewarding to know that our strategic location contributed positively to your visit. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back on your next trip!
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The room is small, but the good thing is that it's close to the MRT station and the staff are very friendly and helpful.
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Accommodation's Reply
04 Jan 2026
Thank you for sharing your thoughts regarding your recent experience. We appreciate your feedback about the room size and are glad to hear that the proximity to the MRT station was convenient for you. It's wonderful to know that our staff made a positive impression with their helpfulness and friendliness. We strive to provide excellent service, and it’s rewarding to hear that we succeeded in this aspect during your stay. If you have any further suggestions or comments, please feel free to share them with us. We value your input as it helps us improve our services. Thank you once again for taking the time to provide your feedback.
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff were very helpful and polite, good location with easy public transport
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that our staff provided you with helpful and polite service, and that you found our location convenient with easy access to public transport. Your positive comments motivate us to continue delivering exceptional service and ensuring a pleasant experience for all our guests. If there is anything else we can assist you with or if you have further suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
J***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that our staff, particularly Mr. Henry, made a favorable impression on you with their friendliness and helpfulness. We take great pride in providing excellent customer service, and it is rewarding to know that our team's efforts contributed to your satisfaction. Additionally, we appreciate your comments about our convenient location near the MRT and the availability of food options nearby. Your feedback is invaluable to us as we strive to enhance our services continually. If there is anything more we can do to improve your experience or if you have any further suggestions, please feel free to reach out. Thank you once again for your kind words. We look forward to welcoming you back soon!
wira l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly, named Benson, always helpful in serving, around the hotel there is a food court and places to eat
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Accommodation's Reply
01 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience at our hotel. We are delighted to hear that Benson provided you with exceptional service and was helpful during your stay. Our team takes great pride in delivering friendly and attentive service, and it is rewarding to know that this made a difference for you. We are also pleased that you enjoyed the convenience of the nearby food court and dining options. We strive to create a comfortable and enjoyable environment for all our guests, and your feedback reaffirms our efforts. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
Frieda S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms, close to MRT, bus station, lots of restaurants
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Accommodation's Reply
27 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that you appreciated the cleanliness of our rooms. We strive to provide a welcoming atmosphere and maintain high standards of cleanliness, so it is gratifying to know that we met your expectations in these areas. Additionally, we are pleased that our convenient location near the MRT, bus station, and various dining options enhanced your experience. Your positive comments motivate us to continue delivering exceptional service and amenities. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon!
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
The staff are very friendly and helpful.
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Accommodation's Reply
26 Dec 2025
Thank you for taking the time to share your feedback regarding our staff. We are delighted to hear that you found them to be friendly and helpful. At V Hotel Bencoolen, we strive to provide excellent service, and it is encouraging to know that our team's efforts have made a positive impact on your experience. Your kind words will certainly motivate us to continue delivering the high standards of service we aim for. If you have any further comments or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Good location. Next to MRT station. Food court nearby. Walking distance to PS.
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Accommodation's Reply
26 Dec 2025
Thank you for your valuable feedback regarding the location. We are pleased to hear that you find our proximity to the MRT station and nearby food court convenient, as well as the walking distance to PS. Your insights are important to us, and we strive to provide an optimal experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to share them. We look forward to welcoming you again soon.
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The service was excellent. I met a staff member named Mr. Benson. We had no issues, and checked in at 2:00 PM and were given a 30-minute check-out time, which is usually 11:00 AM (unlike in Indonesia).
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Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service excellent and that Mr. Benson was able to assist you during your stay. We appreciate your feedback regarding the check-in and check-out times, and we are pleased that we could accommodate your needs effectively. Our team strives to provide a seamless experience for all our guests, and it is gratifying to know that we met your expectations. If there is anything further we can do for you or if you have any additional comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
Number of reviews per page
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40

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Exterior 4 V Hotel Bencoolen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,811)
Other sources (1,001)
8.6
Very Good
From 4,811 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.1

Location

9.1

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (95)
Staff Friendliness (88)
Surroundings (81)
Distance to City Center (80)
Bedroom (75)
Bathroom (74)
Wifi (69)
Hotel Area (64)
Ambiance (60)
Check-in/out Time (58)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 hour(s) ago
Having a good rest and sleep, good cleanliness, suitable for someone who just needs a place to rest.
Find this review helpful?
M***D
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was really friendly, Benson who served me from start to finish was a pleasure.
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Accommodation's Reply
03 Feb 2026
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our staff, particularly Benson, provided you with exceptional service during your stay. At V Hotel Bencoolen, we strive to create a welcoming atmosphere and ensure that our guests feel valued and cared for. Your kind words will certainly be shared with Benson and the rest of our team, as it serves as a great motivation for all of us. We look forward to welcoming you back in the future and hope to provide you with another enjoyable experience.
Y***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
hotel ok near mrt station. small room but ok
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, being close to the MRT station. We appreciate your comments about the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. Please know that we are continuously working on improving our facilities and services to enhance our guests' experiences. Should you have any further suggestions or if there is anything specific we can do to make your next visit more enjoyable, please do not hesitate to reach out. Thank you once again for your valuable feedback. We hope to welcome you back in the future.
J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Upon arrival, the hotel room hadn't been cleaned yet, but we were immediately given a new one. The location is directly above the blue MRT, making it very convenient for getting anywhere.
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Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the initial condition of your room upon arrival. I am glad to hear that our team was able to promptly provide you with a new accommodation. We appreciate your positive remarks regarding our location and its convenience in accessing the MRT. Our aim is to ensure that our guests have a comfortable and enjoyable stay, and feedback like yours helps us achieve this goal. If there is anything further we can assist you with or if you have additional comments, please do not hesitate to reach out. Thank you once again for your understanding, and we hope to welcome you back in the future.
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I was staying for three nights and ask for holding luggage before check-in and after check-out. The staffs is helpful and kind. They decorated our room when we informed the hotel that we visited for our anniversary. It's been wonderful experience staying here.
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay and that our staff was able to assist you with your luggage needs before check-in and after check-out. It brings us great joy to know that we could add a special touch to your anniversary celebration by decorating your room. Our team strives to create memorable experiences for our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you back in the future. Should you have any further feedback or requests, please do not hesitate to reach out.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff help us to exchange into smaller banknotes. 24-hour guest reception. Strategic location, nearby public transportation stops.
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Accommodation's Reply
18 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that our friendly staff was able to assist you with exchanging your banknotes and that you found our 24-hour guest reception convenient. We take pride in our strategic location, and we’re pleased that you appreciated the accessibility of nearby public transportation options. It’s wonderful to know that these aspects contributed positively to your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Should you have any further suggestions or comments, please feel free to reach out.
vinh d. c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff were enthusiastic, welcoming, and provided excellent support. The location is exceptionally beautiful; it's definitely one of the best hotels in Singapore. I will certainly return at least 5-10 more times.
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Accommodation's Reply
20 Jan 2026
Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that our staff made a positive impression on you with their enthusiasm and support, as we strive to provide exceptional service to all our guests. We are also delighted that you enjoyed the beauty of our location. It is always gratifying to know that our efforts contribute to a memorable experience for our guests. Your intention to return multiple times truly warms our hearts, and we look forward to welcoming you back in the near future. Should you have any special requests or preferences during your next visit, please do not hesitate to let us know. Thank you once again for your kind words.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The room is clean and comfy, the MRT is super close, and there are plenty of food spots around the hotel, but the room isn’t very soundproof.
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Accommodation's Reply
16 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our room clean and comfortable, and that our convenient location near the MRT and various dining options enhanced your experience. We appreciate your comments about the soundproofing in the room. Please be assured that we take guest feedback seriously, and we will evaluate this matter to improve our accommodations further. Your insights are invaluable to us, and we hope to welcome you back in the future for an even better experience.
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The hotel is conveniently located, right next to MRT station Bencoolen and close to Bugis area. However, the room is ridiculously small. There's no space to fully open our suitcases. The staff were very friendly, though. Shout out to Manman our room cleaner and Benson the concierge.
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Accommodation's Reply
16 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient, being close to the MRT station and the Bugis area. We sincerely apologize for the inconvenience caused by the size of your room. We understand how important space is when traveling, and we appreciate your comments as they help us identify areas for improvement. It is wonderful to know that our staff made a positive impression during your stay. I will be sure to pass on your kind words to Manman and Benson; they will be thrilled to hear that their efforts contributed positively to your experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future, where we can provide an even better experience.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff was very friendly and accommodating. The hotel was near tourist attractions and the MRT station.
2 people find it helpful
Accommodation's Reply
11 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our staff provided you with friendly and accommodating service, as we strive to create a welcoming atmosphere for all our guests. We are also pleased that you found our location convenient, being close to tourist attractions and the MRT station. We believe that accessibility plays a significant role in enhancing our guests' experiences. Your positive comments motivate us to continue delivering exceptional service. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back on your next visit!
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room is really clean, not too big, but it’s really comfy for me and my mom. The towel is also clean and smells good. Near to MRT and easy to find food. All staff are friendly and helpful. We don’t try their breakfast. The tap water is drinkable, so you don’t need to buy water anymore. And the hotel also has a bedroom with a bidet in the bathroom.
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Accommodation's Reply
09 Jan 2026
Thank you for taking the time to share your experience with us. We are delighted to hear that you and your mother found your room comfortable and clean. It is wonderful to know that our amenities, including the towels and drinkable tap water, met your expectations. We appreciate your kind words about our staff; they strive to provide excellent service, and I will be sure to pass along your compliments. We also hope you had a chance to explore the nearby MRT station and local dining options during your stay. Should you decide to visit us again, we would love for you to try our breakfast offerings, which many guests have enjoyed. Thank you once again for your feedback. We look forward to welcoming you back in the future!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great place to stay in Singapore with the strategic locations near to the public transports like MRT
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Accommodation's Reply
09 Jan 2026
Thank you for taking the time to share your feedback regarding your recent stay with us in Singapore. We are delighted to hear that you found our location convenient, particularly in relation to the public transport options like the MRT. At V Hotel Bencoolen, we strive to provide our guests with a comfortable and accessible experience, and it is rewarding to know that our strategic location contributed positively to your visit. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back on your next trip!
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The room is small, but the good thing is that it's close to the MRT station and the staff are very friendly and helpful.
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Accommodation's Reply
04 Jan 2026
Thank you for sharing your thoughts regarding your recent experience. We appreciate your feedback about the room size and are glad to hear that the proximity to the MRT station was convenient for you. It's wonderful to know that our staff made a positive impression with their helpfulness and friendliness. We strive to provide excellent service, and it’s rewarding to hear that we succeeded in this aspect during your stay. If you have any further suggestions or comments, please feel free to share them with us. We value your input as it helps us improve our services. Thank you once again for taking the time to provide your feedback.
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff were very helpful and polite, good location with easy public transport
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that our staff provided you with helpful and polite service, and that you found our location convenient with easy access to public transport. Your positive comments motivate us to continue delivering exceptional service and ensuring a pleasant experience for all our guests. If there is anything else we can assist you with or if you have further suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future.
J***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.
1 people find it helpful
Accommodation's Reply
04 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that our staff, particularly Mr. Henry, made a favorable impression on you with their friendliness and helpfulness. We take great pride in providing excellent customer service, and it is rewarding to know that our team's efforts contributed to your satisfaction. Additionally, we appreciate your comments about our convenient location near the MRT and the availability of food options nearby. Your feedback is invaluable to us as we strive to enhance our services continually. If there is anything more we can do to improve your experience or if you have any further suggestions, please feel free to reach out. Thank you once again for your kind words. We look forward to welcoming you back soon!
wira l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly, named Benson, always helpful in serving, around the hotel there is a food court and places to eat
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Accommodation's Reply
01 Jan 2026
Thank you for taking the time to share your positive feedback regarding your recent experience at our hotel. We are delighted to hear that Benson provided you with exceptional service and was helpful during your stay. Our team takes great pride in delivering friendly and attentive service, and it is rewarding to know that this made a difference for you. We are also pleased that you enjoyed the convenience of the nearby food court and dining options. We strive to create a comfortable and enjoyable environment for all our guests, and your feedback reaffirms our efforts. Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!
Frieda S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms, close to MRT, bus station, lots of restaurants
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Accommodation's Reply
27 Dec 2025
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and that you appreciated the cleanliness of our rooms. We strive to provide a welcoming atmosphere and maintain high standards of cleanliness, so it is gratifying to know that we met your expectations in these areas. Additionally, we are pleased that our convenient location near the MRT, bus station, and various dining options enhanced your experience. Your positive comments motivate us to continue delivering exceptional service and amenities. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. We look forward to welcoming you back soon!
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 week(s) ago
The staff are very friendly and helpful.
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Accommodation's Reply
26 Dec 2025
Thank you for taking the time to share your feedback regarding our staff. We are delighted to hear that you found them to be friendly and helpful. At V Hotel Bencoolen, we strive to provide excellent service, and it is encouraging to know that our team's efforts have made a positive impact on your experience. Your kind words will certainly motivate us to continue delivering the high standards of service we aim for. If you have any further comments or suggestions, please feel free to reach out. We value your input and look forward to serving you again in the future.
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Good location. Next to MRT station. Food court nearby. Walking distance to PS.
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Accommodation's Reply
26 Dec 2025
Thank you for your valuable feedback regarding the location. We are pleased to hear that you find our proximity to the MRT station and nearby food court convenient, as well as the walking distance to PS. Your insights are important to us, and we strive to provide an optimal experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to share them. We look forward to welcoming you again soon.
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The service was excellent. I met a staff member named Mr. Benson. We had no issues, and checked in at 2:00 PM and were given a 30-minute check-out time, which is usually 11:00 AM (unlike in Indonesia).
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1 people find it helpful
Accommodation's Reply
24 Dec 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service excellent and that Mr. Benson was able to assist you during your stay. We appreciate your feedback regarding the check-in and check-out times, and we are pleased that we could accommodate your needs effectively. Our team strives to provide a seamless experience for all our guests, and it is gratifying to know that we met your expectations. If there is anything further we can do for you or if you have any additional comments, please do not hesitate to reach out. We look forward to welcoming you back in the future.
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