V Hotel Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
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8.4
/10
Very Good
5,922 reviews

What Guests Say About Their Stay

Accessibility (167)
Staff Friendliness (148)
Distance To City Center (144)
Surroundings (142)

Le Khac T. T.

9.4
/ 10
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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B***a

9.1
/ 10
We had a pleasant stay at V Bencoolen, even though the room is small, it’s clean and well maintained. All staff, the concierge, reception, and housekeeping are friendly and helpful. Perfect location next to MRT, food court, and convenience store.

A***a

9.4
/ 10
Thank you, V Hotel Bencoolen, for a wonderful 5D4N stay. We were able to check in early, which was greatly appreciated. The location is excellent, with easy access to Bugis and Orchard. The staff were friendly and helpful, and our stay was comfortable from start to finish. Highly recommended!

Indri A. A.

10.0
/ 10
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!

J***u

9.4
/ 10
The staff is very friendly, especially Mr. Henry. Very helpful, polite, and friendly. The place is near MRT and easy to find food around there.
In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

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Overview of V Hotel Bencoolen

V Hotel Bencoolen offers a blend of modern design and comfortable accommodation in the heart of Singapore's arts and heritage district. The hotel's stylish interiors and relaxed atmosphere make it a popular choice for travellers seeking a convenient base to explore the city. Located in the Bencoolen area, the hotel is surrounded by museums, art galleries, and historical landmarks, providing a rich cultural experience right at your doorstep.

The hotel benefits from excellent transport links, with several MRT stations within easy walking distance, providing quick access to Orchard Road, Marina Bay, and other key areas of Singapore. The neighbourhood itself is vibrant and bustling, with a mix of local eateries, trendy cafes, and shopping options. Whether you're interested in art, history, or simply soaking up the local atmosphere, V Hotel Bencoolen puts you in the perfect location.

What sets V Hotel Bencoolen apart is its commitment to providing a comfortable and affordable stay without compromising on style or convenience. The hotel's modern amenities and friendly service ensure a pleasant experience for all guests.

V Hotel Bencoolen

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

V Hotel Bencoolen Facilities

Featuring 271 rooms in total, V Hotel Bencoolen offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities designed to cater to the needs of different travellers. Families will appreciate the spacious rooms and convenient location, while digital nomads can take advantage of the high-speed Wi-Fi and comfortable workspaces. Groups travelling together will find the hotel's communal areas perfect for socialising and relaxing after a day of exploring the city. Leisure travellers will enjoy the hotel's proximity to key attractions and its tranquil atmosphere.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, comfortable bedding, and modern bathrooms. In-room conveniences such as a mini-fridge and coffee/tea making facilities add to the overall comfort and convenience of your stay. The rooms are designed to be a relaxing haven after a busy day of sightseeing or business meetings.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at V Hotel Bencoolen

Expect a vibrant yet relaxed ambience at V Hotel Bencoolen. The hotel is known for its friendly and efficient service, ensuring a smooth and hassle-free stay. Mornings are typically quiet, with guests enjoying breakfast or preparing for their day's adventures. Evenings are more social, with guests gathering in the common areas to unwind and share their experiences.

While the hotel may not offer organised tours, the staff are always happy to provide recommendations and assistance with booking local activities. Insider tips include taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. When checking in, be prepared to provide identification and a credit card for incidentals. Remember to be respectful of local customs and traditions during your stay.

How to Get to V Hotel Bencoolen

The nearest major international airport is easily accessible from V Hotel Bencoolen. From the airport, you can reach the hotel in around 30-60 minutes by taxi, depending on traffic conditions. Alternatively, there are affordable bus connections to the city centre, followed by a short taxi or MRT ride to the hotel. Several MRT stations are within walking distance, making it easy to get around Singapore.

Food Near V Hotel Bencoolen

While V Hotel Bencoolen may offer breakfast options, there are plenty of other dining choices nearby. Numerous cafes and restaurants are within walking distance, offering a variety of cuisines to suit all tastes and budgets. For a taste of local flavours, try some of the hawker stalls in the area, offering dishes such as chicken rice, laksa, and satay at budget-friendly prices. Convenience stores are also readily available for snacks and drinks.

Things to Do Around V Hotel Bencoolen

The area surrounding V Hotel Bencoolen is rich in cultural and historical attractions. Visit a nearby historic temple to experience Singapore's religious heritage, or explore a lively night market for local street food and souvenirs. A riverside park offers a tranquil escape from the city's hustle and bustle. For a one-day walkable highlights tour, start with a visit to a major museum, followed by a stroll through the historic district and ending with dinner at a local restaurant. A two-day extended stay could include a day trip to a nearby island or a visit to a botanical garden.

Why V Hotel Bencoolen is Popular Among Travellers

V Hotel Bencoolen is popular among travellers for its affordability, convenient location, and stylish design. Repeat visitors often appreciate the hotel's friendly service and comfortable rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Singapore without breaking the bank. The unique experiences offered by the surrounding neighbourhood, with its mix of art, culture, and history, also contribute to the hotel's popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room on a higher floor for better views. When packing, remember to bring lightweight clothing suitable for Singapore's tropical climate, as well as a universal adaptor for your electronic devices. Be aware of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection. English is widely spoken in Singapore, making communication easy for most travellers.

Best Time to Stay at V Hotel Bencoolen

The best time to stay at V Hotel Bencoolen depends on your preferences and budget. The peak season is typically during the school holidays and major festivals, when prices are higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

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All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Lobby V Hotel Bencoolen
Lobby
Accommodation Services V Hotel Bencoolen
Accommodation Services
Exterior V Hotel Bencoolen
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Buffet breakfast
  • No alcohol

Things to Do

  • Fitness center
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Transportation

  • Parking with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in V Hotel Bencoolen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does V Hotel Bencoolen have?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,915)
Other sources (1,007)
8.6
Very Good
From 4,915 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (123)
Staff Friendliness (113)
Distance to City Center (104)
Surroundings (104)
Bedroom (91)
Bathroom (90)
Hotel Area (81)
Wifi (80)
Ambiance (76)
Check-in/out Time (73)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
Le Khac T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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Accommodation's Reply
12 Jul 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!
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Windi W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very close to MRT and halal food center
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Accommodation's Reply
10 Jul 2026
Thank you for your feedback regarding the proximity to the MRT and halal food centers. We greatly appreciate your insights, as they are invaluable in helping us enhance our services. We are pleased to hear that you find our location convenient. Accessibility is a priority for us, and we strive to ensure that our guests have easy access to essential amenities. If you have any further suggestions or comments, please do not hesitate to share. Your input is always welcome.
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Windi W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Very close to Bencoolen MRT. There are plenty of halal restaurants right below the hotel. Highly recommended for Muslims looking for a hotel in Singapore.
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Accommodation's Reply
10 Jul 2026
Thank you for your valuable feedback regarding your recent experience at our hotel. We are delighted to hear that you found our location near the MRT Bencoolen convenient and appreciated the variety of halal food options available nearby. Your recommendation means a lot to us, especially as we strive to cater to the needs of our Muslim guests. We are committed to providing an inclusive and comfortable environment for all our visitors. If you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back on your next visit to Singapore.
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
We had a wonderful stay at V Hotel Bencoolen! From the moment we arrived, the staff were incredibly friendly and welcoming. They immediately helped us with our luggage, and even offered us an early check-in without us asking for it. The hotel also has a self-service laundry, which was very convenient. The instructions were clear, and the staff patiently explained how to use the machines. The location is excellent—only about a 1-minute walk from the MRT station. The area is not too crowded, making it comfortable to get around. There is an Anywheel bike station right in front of the hotel, a 7-Eleven next door, and a food court just beside it with plenty of delicious comfort food. Don't miss the Pao Fan—it was so good! What impressed me the most was their exceptional service after we had already checked out. I had a Taobao parcel that unfortunately arrived after my departure. I contacted the hotel from Indonesia, and they were incredibly patient and helpful throughout the entire process. They promptly replied to all my emails, printed the airway bill for me, attached it to the parcel, labeled it as requested, and even helped hand the package over to the SingPost courier. They truly went above and beyond to help me. Thank you to the entire team for your kindness, patience, and outstanding hospitality. The service was absolutely top-notch, and I would definitely stay here again on my next trip to Singapore!
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Accommodation's Reply
10 Jul 2026
Thank you for taking the time to share your wonderful experience at V Hotel Bencoolen. We are thrilled to hear that you had such a pleasant stay and that our team made a positive impression from the moment you arrived. It is delightful to know that our early check-in service, self-service laundry facilities, and convenient location contributed to your comfort during your visit. We strive to ensure our guests have everything they need for a seamless experience, and it’s gratifying to hear that we succeeded in doing so. We are particularly pleased to learn about the assistance you received regarding your Taobao parcel after checkout. Our staff takes great pride in going above and beyond for our guests, and it is heartening to see their efforts recognized. Thank you once again for your kind words about our team’s hospitality. We look forward to welcoming you back on your next trip to Singapore!
N***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Recommended hotel when you have a plan to visit Singapore, very strategic and friendly service
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Accommodation's Reply
10 Jul 2026
Thank you for your email and for sharing your recommendation regarding a hotel in Singapore. I appreciate the insights you've provided about its strategic location and friendly service. I am currently planning my visit to Singapore, and your suggestion will certainly help me in making an informed decision. The combination of convenience and excellent customer service is always a priority when selecting accommodations, and it’s reassuring to know that there are options that meet these criteria. If you have any further details or personal experiences about the hotel, please feel free to share. Your input is invaluable as I finalize my travel plans. Thank you once again for your thoughtful recommendation.
Yurina A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff was quick and attentive. The location was truly convenient. The room was comfortable, though a bit cramped since we booked a triple room yesterday.
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Accommodation's Reply
07 Jul 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff quick and attentive, as well as appreciating the convenience of our location. We also appreciate your comments about the comfort of your room. We understand that space can sometimes be a concern, especially in triple rooms, and we will take your observations into account as we continually strive to enhance our guests' experiences. Your insights are invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.
Anita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I've stayed here twice and I like everything. Except you can hear the hairdryer from the other room, and when someone showers, they gargle really loudly.
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Accommodation's Reply
29 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stays with us. We are delighted to hear that you enjoyed your experiences overall. We appreciate your comments about the noise from the hairdryer and showering. Your comfort is our priority, and we understand how important a peaceful environment is for our guests. Please be assured that we will look into potential solutions to mitigate these sound issues in order to enhance the overall experience for future visitors. If there’s anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to welcome you back soon for another enjoyable stay.
R***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice location. Very comfortable.
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Accommodation's Reply
30 Jun 2026
Thank you for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you found our location nice and comfortable. We strive to create a welcoming environment for all our guests, and it’s rewarding to know that we met your expectations. If there are any specific aspects of your stay that stood out or areas where you think we could improve, please feel free to share. Your feedback is invaluable in helping us enhance our services. We hope to welcome you back soon for another enjoyable visit!
Viola M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I really like this hotel. It's located right next to Bencoolen MRT station exit A, so you don't have to walk far or get caught in the rain. There's a mosque in front of the hotel. Next to the mosque is a Padang restaurant, which is very safe for Indonesians. A money changer is right next to the hotel door. Bencoolen Street is very quiet, not crowded, but there are lots of transportation points, bus stops, and MRT stations. There are many convenience stores, and in the blocks near the hotel there are also many coffee shops and comfortable places to eat. The cleanliness is extraordinary. We stayed in a family room for 4 nights until June 26th, and our room was cleaned every day when we left the hotel. All towels were changed, coffee, tea, even tissues and bathroom amenities. Very cool. The service was very friendly, both receptionists were very helpful, the doorman was always smiling, even the cleaning service asked if we needed clean towels when passing by our room. Definitely will be back every time we go to Singapore. Keep up the excellence, V Bencoolen!
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Accommodation's Reply
29 Jun 2026
Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at V Bencoolen. We are delighted to hear that you enjoyed our prime location, just steps away from Bencoolen MRT station and surrounded by various amenities. It is gratifying to know that you appreciated the cleanliness of your room and the attentive service provided by our team. We strive to maintain high standards, and it is rewarding to hear that our efforts made a positive impact on your experience. Your kind words about our friendly staff will surely motivate them to continue delivering excellent service. We look forward to welcoming you back during your next visit to Singapore. Should you have any specific requests or preferences for your future stays, please do not hesitate to let us know. Thank you once again for choosing V Bencoolen!
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
We had a pleasant stay at V Bencoolen, even though the room is small, it’s clean and well maintained. All staff, the concierge, reception, and housekeeping are friendly and helpful. Perfect location next to MRT, food court, and convenience store.
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Accommodation's Reply
25 Jun 2026
Thank you so much for taking the time to share your experience during your stay at V Bencoolen. We are delighted to hear that you had a pleasant visit and that our team made a positive impression on you. We appreciate your feedback regarding the size of the room. While we strive to optimize our space, we are glad to know that you found it clean and well-maintained. Our housekeeping team works diligently to ensure that every guest enjoys a comfortable environment, and it's wonderful to see their efforts recognized. It’s also heartening to hear your compliments about our staff members across various departments. We pride ourselves on providing friendly and helpful service, and I will be sure to pass along your kind words to our concierge, reception, and housekeeping teams—they will be thrilled! Moreover, we’re pleased that you enjoyed our location. Being conveniently situated next to the MRT, food courts, and stores is something we aim for in order to enhance our guests' overall experience. Your feedback is invaluable as it helps us maintain high standards of service while also identifying areas where we can improve. We hope to welcome you back in the future for another enjoyable stay. Thank you once again for choosing V Bencoolen!
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thank you, V Hotel Bencoolen, for a wonderful 5D4N stay. We were able to check in early, which was greatly appreciated. The location is excellent, with easy access to Bugis and Orchard. The staff were friendly and helpful, and our stay was comfortable from start to finish. Highly recommended!
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Accommodation's Reply
25 Jun 2026
Thank you for taking the time to share your wonderful feedback regarding your recent stay at V Hotel Bencoolen. We are delighted to hear that you enjoyed your 5D4N experience with us. We are pleased that our early check-in service met your needs and that you found our location convenient for exploring Bugis and Orchard. It is always our goal to provide a comfortable and welcoming environment, and we are thrilled to know that our staff contributed positively to your experience. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.
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Catheline T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything is good, just the room is very small.
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Accommodation's Reply
26 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that everything was good during your visit. We appreciate your comment about the room size. We strive to provide a comfortable experience for all our guests, and we understand that room size can significantly impact overall satisfaction. Your input is invaluable as it helps us identify areas where we can improve. If you have any specific preferences or suggestions on how we might enhance our accommodations in the future, please feel free to share them. We are always looking for ways to better serve our guests and make their experiences more enjoyable. Thank you once again for your feedback. We hope to welcome you back soon and provide an even better experience.
Anna E.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The hotel is very well located with many transportation options. The room was small for 2 persons with each 28" baggage and a normal-sized backpack. The cleaning service only changed towels and tidied up our bed. Our trash piled up because it was not removed from our room. The pillows were very hard and high, and we all had neck pain. The duvet was also small for 2 persons. The breakfast was boring and had average quality. There were not many options, and a couple of guests even paid for other breakfast the restaurant sells or ate instant noodles. We only ate the breakfast because we paid for it in advance. The staff were friendly and welcoming. The hotel was okay for 1 or 2 days, but I don't recommend staying here for a longer time.
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Accommodation's Reply
23 Jun 2026
Thank you for taking the time to share your experience during your stay with us. We genuinely appreciate your feedback as it helps us improve our services and ensure a better experience for our guests. We are pleased to hear that you found our hotel well-located and that our staff provided friendly and welcoming service. However, we sincerely apologize for the inconveniences you encountered regarding the room size, cleaning service, bedding comfort, and breakfast options. Your comments about the room size are duly noted. We understand how important space is when traveling with luggage, and we will take this into consideration as we review our accommodations. Additionally, we regret that our housekeeping did not meet your expectations in terms of trash removal; this is certainly an area we will address with our team to ensure it does not happen again. Regarding the bedding, we appreciate your feedback on the pillows and duvet size. Comfort is paramount to us, and we'll explore alternatives to enhance guest satisfaction in these areas. As for breakfast options, we're sorry to hear that it fell short of your expectations. We continuously strive to provide a diverse selection of high-quality food items and will look into ways to improve both variety and quality based on your input. While we're glad you found value in staying with us for a short duration, we hope you'll consider giving us another chance in the future. Should you decide to visit again, please feel free to reach out directly so we can ensure a more comfortable experience tailored specifically for you. Thank you once again for your valuable feedback. We wish you all the best in your future travels!
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I traveled to Singapore with my two daughters. The location is the best, easy to access because it's so near to the MRT station. Personally, the room is small, but it's clean and tidy. First, we got a room with no view at all and requested a room with a better view. They moved us to another room which had a better view. Thank you❤️ and highly recommended!
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Accommodation's Reply
22 Jun 2026
Thank you so much for taking the time to share your experience during your recent stay in Singapore with us. We are thrilled to hear that you and your daughters enjoyed the convenience of our location, especially being so close to the MRT station. We appreciate your feedback regarding the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. We're glad that our team was able to assist you by moving you to a room with a better view upon your request. It’s wonderful to know that this made your stay more enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you and your daughters back in the future for another memorable stay!
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The place is nice, close to MRT and bus.
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Accommodation's Reply
24 Jun 2026
Thank you for taking the time to share your thoughts with us. We are pleased to hear that you found our location convenient, being close to both the MRT and bus services. Your feedback is invaluable as we strive to enhance our guests' experiences. If there are any additional comments or suggestions you would like to share, please feel free to reach out. We look forward to welcoming you back soon!
Indri A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!
1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Indri, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient. Being close to Bugis while maintaining a quieter atmosphere is something we strive for, and it's great to know it met your expectations. We're also glad you appreciated the cleanliness of your room and the availability of the bidet. Our housekeeping team works diligently to ensure every detail is perfect for our guests. It's wonderful to hear that Benson made a positive impact on your stay with his friendly service. We will be sure to pass along your kind words to him, as he truly embodies our commitment to exceptional hospitality. We hope to welcome you back soon for another great experience!
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Convenient location, good amenities, but the room is smaller in person than in the pictures.
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Accommodation's Reply
12 Jun 2026
Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback as it helps us enhance our services and ensure a better experience for all our guests. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. Our team works hard to provide a comfortable and enjoyable environment, and it's always rewarding to know when we've succeeded in these areas. However, I sincerely apologize for any disappointment caused by the size of your room not meeting your expectations based on the pictures. We strive to provide accurate representations of our accommodations, but I understand how important it is for our guests to feel that they have chosen a space that fits their needs perfectly. If you decide to stay with us again, please feel free to reach out directly so we can assist you in selecting a room that better suits your preferences. Your comfort is our top priority, and we would love the opportunity to make your next visit even more enjoyable!
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a pleasant experience to stay here because you can leave all your luggage before check-in or check-out. The service is very friendly, especially from Mr. Henry. It's close to both the MRT and bus stations. The rooms are clean and comfortable, and of course, there's a bidet. Access to popular attractions is easy, and for those who like to smoke, it's easy to find a smoking area.
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your experiences during your stay with us. We are delighted to hear that you had a pleasant experience and that our services met your expectations. It is wonderful to know that our luggage storage facilities made your check-in and check-out processes more convenient. We aim to provide a stress-free experience for our guests, and it’s great to hear that this aspect stood out to you. I will personally pass on your kind words to Mr. Henry, as he takes great pride in ensuring our guests feel welcomed and comfortable. Our team is always striving to offer friendly and attentive service, so your feedback serves as a fantastic motivation for them. We are also thrilled that you appreciated our clean and comfortable rooms and the accessibility of both public transport and attractions. It's our intention to make our guests' stay as enjoyable as possible, and we’re glad our convenient location contributed to that experience. Lastly, we're pleased to hear that you found the designated smoking areas appropriate. We understand how important it is to cater to all our guests’ needs. Thank you once again for your thoughtful feedback. We hope to welcome you back on your next visit!
Megawati S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel is recommended, clean and close to the mosque and MRT.
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Accommodation's Reply
10 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and conveniently located near the mosque and MRT. Your recommendation means a lot to us, as we continuously strive to provide our guests with an exceptional experience. We believe that cleanliness and accessibility are vital components of a comfortable stay, and it’s rewarding to know that our efforts have resonated with you. If you have any further comments or suggestions on how we might enhance our services, please feel free to share them. We value your input and aim to improve our offerings based on guest feedback. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is friendly and accommodating.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them friendly and accommodating. At V Hotel Bencoolen, we strive to provide exceptional service, and it is always encouraging to receive positive comments about our team. Your kind words will be shared with them, as they serve as a great motivation to continue delivering the best possible experience for our valued customers. If there is anything else you would like to share or if there are areas where we can improve, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
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Exterior 4 V Hotel Bencoolen

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,915)
Other sources (1,007)
8.6
Very Good
From 4,915 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
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Accessibility (123)
Staff Friendliness (113)
Distance to City Center (104)
Surroundings (104)
Bedroom (91)
Bathroom (90)
Hotel Area (81)
Wifi (80)
Ambiance (76)
Check-in/out Time (73)
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Traveler Reviews V Hotel Bencoolen

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40
Customer reviews
Le Khac T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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Accommodation's Reply
12 Jul 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!
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Windi W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Very close to MRT and halal food center
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Accommodation's Reply
10 Jul 2026
Thank you for your feedback regarding the proximity to the MRT and halal food centers. We greatly appreciate your insights, as they are invaluable in helping us enhance our services. We are pleased to hear that you find our location convenient. Accessibility is a priority for us, and we strive to ensure that our guests have easy access to essential amenities. If you have any further suggestions or comments, please do not hesitate to share. Your input is always welcome.
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Windi W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Very close to Bencoolen MRT. There are plenty of halal restaurants right below the hotel. Highly recommended for Muslims looking for a hotel in Singapore.
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Accommodation's Reply
10 Jul 2026
Thank you for your valuable feedback regarding your recent experience at our hotel. We are delighted to hear that you found our location near the MRT Bencoolen convenient and appreciated the variety of halal food options available nearby. Your recommendation means a lot to us, especially as we strive to cater to the needs of our Muslim guests. We are committed to providing an inclusive and comfortable environment for all our visitors. If you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back on your next visit to Singapore.
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
We had a wonderful stay at V Hotel Bencoolen! From the moment we arrived, the staff were incredibly friendly and welcoming. They immediately helped us with our luggage, and even offered us an early check-in without us asking for it. The hotel also has a self-service laundry, which was very convenient. The instructions were clear, and the staff patiently explained how to use the machines. The location is excellent—only about a 1-minute walk from the MRT station. The area is not too crowded, making it comfortable to get around. There is an Anywheel bike station right in front of the hotel, a 7-Eleven next door, and a food court just beside it with plenty of delicious comfort food. Don't miss the Pao Fan—it was so good! What impressed me the most was their exceptional service after we had already checked out. I had a Taobao parcel that unfortunately arrived after my departure. I contacted the hotel from Indonesia, and they were incredibly patient and helpful throughout the entire process. They promptly replied to all my emails, printed the airway bill for me, attached it to the parcel, labeled it as requested, and even helped hand the package over to the SingPost courier. They truly went above and beyond to help me. Thank you to the entire team for your kindness, patience, and outstanding hospitality. The service was absolutely top-notch, and I would definitely stay here again on my next trip to Singapore!
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Accommodation's Reply
10 Jul 2026
Thank you for taking the time to share your wonderful experience at V Hotel Bencoolen. We are thrilled to hear that you had such a pleasant stay and that our team made a positive impression from the moment you arrived. It is delightful to know that our early check-in service, self-service laundry facilities, and convenient location contributed to your comfort during your visit. We strive to ensure our guests have everything they need for a seamless experience, and it’s gratifying to hear that we succeeded in doing so. We are particularly pleased to learn about the assistance you received regarding your Taobao parcel after checkout. Our staff takes great pride in going above and beyond for our guests, and it is heartening to see their efforts recognized. Thank you once again for your kind words about our team’s hospitality. We look forward to welcoming you back on your next trip to Singapore!
N***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Recommended hotel when you have a plan to visit Singapore, very strategic and friendly service
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Accommodation's Reply
10 Jul 2026
Thank you for your email and for sharing your recommendation regarding a hotel in Singapore. I appreciate the insights you've provided about its strategic location and friendly service. I am currently planning my visit to Singapore, and your suggestion will certainly help me in making an informed decision. The combination of convenience and excellent customer service is always a priority when selecting accommodations, and it’s reassuring to know that there are options that meet these criteria. If you have any further details or personal experiences about the hotel, please feel free to share. Your input is invaluable as I finalize my travel plans. Thank you once again for your thoughtful recommendation.
Yurina A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff was quick and attentive. The location was truly convenient. The room was comfortable, though a bit cramped since we booked a triple room yesterday.
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Accommodation's Reply
07 Jul 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff quick and attentive, as well as appreciating the convenience of our location. We also appreciate your comments about the comfort of your room. We understand that space can sometimes be a concern, especially in triple rooms, and we will take your observations into account as we continually strive to enhance our guests' experiences. Your insights are invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.
Anita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
I've stayed here twice and I like everything. Except you can hear the hairdryer from the other room, and when someone showers, they gargle really loudly.
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Accommodation's Reply
29 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stays with us. We are delighted to hear that you enjoyed your experiences overall. We appreciate your comments about the noise from the hairdryer and showering. Your comfort is our priority, and we understand how important a peaceful environment is for our guests. Please be assured that we will look into potential solutions to mitigate these sound issues in order to enhance the overall experience for future visitors. If there’s anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to welcome you back soon for another enjoyable stay.
R***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice location. Very comfortable.
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Accommodation's Reply
30 Jun 2026
Thank you for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you found our location nice and comfortable. We strive to create a welcoming environment for all our guests, and it’s rewarding to know that we met your expectations. If there are any specific aspects of your stay that stood out or areas where you think we could improve, please feel free to share. Your feedback is invaluable in helping us enhance our services. We hope to welcome you back soon for another enjoyable visit!
Viola M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I really like this hotel. It's located right next to Bencoolen MRT station exit A, so you don't have to walk far or get caught in the rain. There's a mosque in front of the hotel. Next to the mosque is a Padang restaurant, which is very safe for Indonesians. A money changer is right next to the hotel door. Bencoolen Street is very quiet, not crowded, but there are lots of transportation points, bus stops, and MRT stations. There are many convenience stores, and in the blocks near the hotel there are also many coffee shops and comfortable places to eat. The cleanliness is extraordinary. We stayed in a family room for 4 nights until June 26th, and our room was cleaned every day when we left the hotel. All towels were changed, coffee, tea, even tissues and bathroom amenities. Very cool. The service was very friendly, both receptionists were very helpful, the doorman was always smiling, even the cleaning service asked if we needed clean towels when passing by our room. Definitely will be back every time we go to Singapore. Keep up the excellence, V Bencoolen!
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Accommodation's Reply
29 Jun 2026
Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at V Bencoolen. We are delighted to hear that you enjoyed our prime location, just steps away from Bencoolen MRT station and surrounded by various amenities. It is gratifying to know that you appreciated the cleanliness of your room and the attentive service provided by our team. We strive to maintain high standards, and it is rewarding to hear that our efforts made a positive impact on your experience. Your kind words about our friendly staff will surely motivate them to continue delivering excellent service. We look forward to welcoming you back during your next visit to Singapore. Should you have any specific requests or preferences for your future stays, please do not hesitate to let us know. Thank you once again for choosing V Bencoolen!
B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
We had a pleasant stay at V Bencoolen, even though the room is small, it’s clean and well maintained. All staff, the concierge, reception, and housekeeping are friendly and helpful. Perfect location next to MRT, food court, and convenience store.
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Accommodation's Reply
25 Jun 2026
Thank you so much for taking the time to share your experience during your stay at V Bencoolen. We are delighted to hear that you had a pleasant visit and that our team made a positive impression on you. We appreciate your feedback regarding the size of the room. While we strive to optimize our space, we are glad to know that you found it clean and well-maintained. Our housekeeping team works diligently to ensure that every guest enjoys a comfortable environment, and it's wonderful to see their efforts recognized. It’s also heartening to hear your compliments about our staff members across various departments. We pride ourselves on providing friendly and helpful service, and I will be sure to pass along your kind words to our concierge, reception, and housekeeping teams—they will be thrilled! Moreover, we’re pleased that you enjoyed our location. Being conveniently situated next to the MRT, food courts, and stores is something we aim for in order to enhance our guests' overall experience. Your feedback is invaluable as it helps us maintain high standards of service while also identifying areas where we can improve. We hope to welcome you back in the future for another enjoyable stay. Thank you once again for choosing V Bencoolen!
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Thank you, V Hotel Bencoolen, for a wonderful 5D4N stay. We were able to check in early, which was greatly appreciated. The location is excellent, with easy access to Bugis and Orchard. The staff were friendly and helpful, and our stay was comfortable from start to finish. Highly recommended!
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Accommodation's Reply
25 Jun 2026
Thank you for taking the time to share your wonderful feedback regarding your recent stay at V Hotel Bencoolen. We are delighted to hear that you enjoyed your 5D4N experience with us. We are pleased that our early check-in service met your needs and that you found our location convenient for exploring Bugis and Orchard. It is always our goal to provide a comfortable and welcoming environment, and we are thrilled to know that our staff contributed positively to your experience. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.
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Catheline T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything is good, just the room is very small.
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Accommodation's Reply
26 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that everything was good during your visit. We appreciate your comment about the room size. We strive to provide a comfortable experience for all our guests, and we understand that room size can significantly impact overall satisfaction. Your input is invaluable as it helps us identify areas where we can improve. If you have any specific preferences or suggestions on how we might enhance our accommodations in the future, please feel free to share them. We are always looking for ways to better serve our guests and make their experiences more enjoyable. Thank you once again for your feedback. We hope to welcome you back soon and provide an even better experience.
Anna E.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The hotel is very well located with many transportation options. The room was small for 2 persons with each 28" baggage and a normal-sized backpack. The cleaning service only changed towels and tidied up our bed. Our trash piled up because it was not removed from our room. The pillows were very hard and high, and we all had neck pain. The duvet was also small for 2 persons. The breakfast was boring and had average quality. There were not many options, and a couple of guests even paid for other breakfast the restaurant sells or ate instant noodles. We only ate the breakfast because we paid for it in advance. The staff were friendly and welcoming. The hotel was okay for 1 or 2 days, but I don't recommend staying here for a longer time.
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Accommodation's Reply
23 Jun 2026
Thank you for taking the time to share your experience during your stay with us. We genuinely appreciate your feedback as it helps us improve our services and ensure a better experience for our guests. We are pleased to hear that you found our hotel well-located and that our staff provided friendly and welcoming service. However, we sincerely apologize for the inconveniences you encountered regarding the room size, cleaning service, bedding comfort, and breakfast options. Your comments about the room size are duly noted. We understand how important space is when traveling with luggage, and we will take this into consideration as we review our accommodations. Additionally, we regret that our housekeeping did not meet your expectations in terms of trash removal; this is certainly an area we will address with our team to ensure it does not happen again. Regarding the bedding, we appreciate your feedback on the pillows and duvet size. Comfort is paramount to us, and we'll explore alternatives to enhance guest satisfaction in these areas. As for breakfast options, we're sorry to hear that it fell short of your expectations. We continuously strive to provide a diverse selection of high-quality food items and will look into ways to improve both variety and quality based on your input. While we're glad you found value in staying with us for a short duration, we hope you'll consider giving us another chance in the future. Should you decide to visit again, please feel free to reach out directly so we can ensure a more comfortable experience tailored specifically for you. Thank you once again for your valuable feedback. We wish you all the best in your future travels!
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
I traveled to Singapore with my two daughters. The location is the best, easy to access because it's so near to the MRT station. Personally, the room is small, but it's clean and tidy. First, we got a room with no view at all and requested a room with a better view. They moved us to another room which had a better view. Thank you❤️ and highly recommended!
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Accommodation's Reply
22 Jun 2026
Thank you so much for taking the time to share your experience during your recent stay in Singapore with us. We are thrilled to hear that you and your daughters enjoyed the convenience of our location, especially being so close to the MRT station. We appreciate your feedback regarding the room size. While we strive to provide comfortable accommodations, we understand that space can be a concern for some guests. We're glad that our team was able to assist you by moving you to a room with a better view upon your request. It’s wonderful to know that this made your stay more enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. We hope to welcome you and your daughters back in the future for another memorable stay!
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The place is nice, close to MRT and bus.
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Accommodation's Reply
24 Jun 2026
Thank you for taking the time to share your thoughts with us. We are pleased to hear that you found our location convenient, being close to both the MRT and bus services. Your feedback is invaluable as we strive to enhance our guests' experiences. If there are any additional comments or suggestions you would like to share, please feel free to reach out. We look forward to welcoming you back soon!
Indri A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Clean room, bidet available. Great location, near Bugis but not crowded, easy access to MRT and bus. Thanks to friendly guy Benson who served us, my stay was great!
1 people find it helpful
Accommodation's Reply
12 Jun 2026
Dear Indri, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our location convenient. Being close to Bugis while maintaining a quieter atmosphere is something we strive for, and it's great to know it met your expectations. We're also glad you appreciated the cleanliness of your room and the availability of the bidet. Our housekeeping team works diligently to ensure every detail is perfect for our guests. It's wonderful to hear that Benson made a positive impact on your stay with his friendly service. We will be sure to pass along your kind words to him, as he truly embodies our commitment to exceptional hospitality. We hope to welcome you back soon for another great experience!
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Convenient location, good amenities, but the room is smaller in person than in the pictures.
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Accommodation's Reply
12 Jun 2026
Thank you for taking the time to share your thoughts about your recent stay with us. We truly appreciate your feedback as it helps us enhance our services and ensure a better experience for all our guests. We are delighted to hear that you found our location convenient and enjoyed the amenities we offer. Our team works hard to provide a comfortable and enjoyable environment, and it's always rewarding to know when we've succeeded in these areas. However, I sincerely apologize for any disappointment caused by the size of your room not meeting your expectations based on the pictures. We strive to provide accurate representations of our accommodations, but I understand how important it is for our guests to feel that they have chosen a space that fits their needs perfectly. If you decide to stay with us again, please feel free to reach out directly so we can assist you in selecting a room that better suits your preferences. Your comfort is our top priority, and we would love the opportunity to make your next visit even more enjoyable!
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's a pleasant experience to stay here because you can leave all your luggage before check-in or check-out. The service is very friendly, especially from Mr. Henry. It's close to both the MRT and bus stations. The rooms are clean and comfortable, and of course, there's a bidet. Access to popular attractions is easy, and for those who like to smoke, it's easy to find a smoking area.
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Accommodation's Reply
10 Jun 2026
Thank you so much for taking the time to share your experiences during your stay with us. We are delighted to hear that you had a pleasant experience and that our services met your expectations. It is wonderful to know that our luggage storage facilities made your check-in and check-out processes more convenient. We aim to provide a stress-free experience for our guests, and it’s great to hear that this aspect stood out to you. I will personally pass on your kind words to Mr. Henry, as he takes great pride in ensuring our guests feel welcomed and comfortable. Our team is always striving to offer friendly and attentive service, so your feedback serves as a fantastic motivation for them. We are also thrilled that you appreciated our clean and comfortable rooms and the accessibility of both public transport and attractions. It's our intention to make our guests' stay as enjoyable as possible, and we’re glad our convenient location contributed to that experience. Lastly, we're pleased to hear that you found the designated smoking areas appropriate. We understand how important it is to cater to all our guests’ needs. Thank you once again for your thoughtful feedback. We hope to welcome you back on your next visit!
Megawati S. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The hotel is recommended, clean and close to the mosque and MRT.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and conveniently located near the mosque and MRT. Your recommendation means a lot to us, as we continuously strive to provide our guests with an exceptional experience. We believe that cleanliness and accessibility are vital components of a comfortable stay, and it’s rewarding to know that our efforts have resonated with you. If you have any further comments or suggestions on how we might enhance our services, please feel free to share them. We value your input and aim to improve our offerings based on guest feedback. Thank you once again for your kind words. We look forward to welcoming you back on your next visit!
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is friendly and accommodating.
1 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them friendly and accommodating. At V Hotel Bencoolen, we strive to provide exceptional service, and it is always encouraging to receive positive comments about our team. Your kind words will be shared with them, as they serve as a great motivation to continue delivering the best possible experience for our valued customers. If there is anything else you would like to share or if there are areas where we can improve, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.
Number of reviews per page
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