Amazing day Mrs. Nova, thank you for your kind review. We’re delighted to hear that you enjoyed our friendly and helpful staff, spacious room, and overall stay with us. Your feedback means a lot to our team. We look forward to welcoming you back to Grand Darmo Suite. Best Regards, Agus Suhendro Front Office Manager

Have a wonderful day! Thank you for your review and encouragement! We are delighted to hear that you enjoyed the atmosphere of the Grand Darmo Suite, especially during the weekend with so many activities around the hotel. We hope you had a memorable stay and we look forward to welcoming you back again. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day! Thank you for choosing our hotel again. We are delighted to hear that you enjoyed our excellent location, comfortable rooms, cleanliness, family-friendly amenities, and diverse menu. We hope to welcome you and your family back again in the future. Sincerely, Agus Suhendro, Front Office Manager

It was a wonderful day! Thank you so much for your kind and memorable review. We are delighted to hear that you and your family enjoyed your stay with us. We are pleased that the hotel's excellent location and the wide variety of dining options around the hotel contributed to your convenience and made your stay a memorable experience. We greatly appreciate your trust in us and hope to welcome you and your family back again on your next stay to provide you with an equally memorable, or perhaps even better, experience. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the room, and the amenities we provided. We hope to welcome you back to Grand Darmo Suite again. Sincerely, Agus Suhendro, Front Office Manager

We hope you have a great day, Ferry. Thank you for your review. We are delighted to hear that you were impressed with the friendliness of our staff, the comfort of the rooms, and the excellent location of the Grand Darmo Suite, which offers many amenities and restaurants nearby. We hope to welcome you back again. Sincerely, Agus Suhendro, Front Office Manager.

Have a great day! Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience you may have experienced regarding parking, especially during peak hours. We understand that convenient parking is a vital part of the hotel experience, and therefore we offer valet parking to help increase parking space and provide convenience for our guests. Your feedback regarding the need for larger parking space will be used in our evaluation for future improvements to our facilities. We greatly appreciate your understanding and suggestions. We look forward to welcoming you back again and providing you with an even more comfortable stay next time. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day! Thank you so much for your excellent review and feedback. We are delighted to hear that you had a pleasant stay at Grand Darmo Suite Surabaya. We are pleased to know that you felt comfortable with the spacious rooms, the meticulously maintained cleanliness, the comprehensive amenities, and the hotel's excellent location. Your compliments on the friendliness and enthusiasm of our staff will be passed on to all of us as an inspiration to continue providing the best service. Thank you for recommending Grand Darmo Suite Surabaya as a choice for your family vacation or personal trip. We hope to welcome you back again for an even more memorable stay. Sincerely, Agus Suhendro, Head of Reception.

Have a great day! Thank you for your review and compliments. We are delighted to hear that you enjoyed your stay and that our team provided excellent, fast, and friendly service. Your positive feedback motivates us to provide the best service and create memorable stay experiences for all our guests. We hope to welcome you back on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day, Mr. Ainin J. Thank you for your positive review. We are delighted to hear that you enjoyed our friendly staff, service, and room service. We hope to welcome you back again and provide you with a similarly memorable stay. Best regards, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you rated our hotel as one of the best in town and appreciated the cleanliness and quality of our accommodations. Your compliments motivate our entire team to maintain the highest standards of service and facilities for all our guests. We hope to welcome you back on your next visit and provide you with an even more memorable experience. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room and the food we served. We also appreciate your feedback regarding the size of the bathroom and the variety of the menu. Such feedback is very important to us, and we will use it as a basis for evaluation with the relevant team to further improve the quality of our facilities and services. We hope to welcome you back to Grand Darmo Suite Surabaya and provide you with an even better stay next time. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for taking the time to write a review. We apologize that the cleanliness of your room and bathroom amenities did not meet your expectations during your stay. Your feedback is invaluable and we have taken it seriously. We will work with our housekeeping team to improve our cleanliness standards and ensure that all room and bathroom amenities are complete before guests arrive. We hope to welcome you back again and provide you with a better stay experience in the future. Sincerely, Agus Suhendro, Front Office Manager

Thank you for taking the time to share your experience. We appreciate your compliments and are pleased to know that you were satisfied with your overall stay at our hotel. We also appreciate your suggestions regarding the parking and the size of the lobby. This type of feedback is very valuable to us as it helps us continuously improve the comfort and quality of service we provide to all our guests. We hope to welcome you back again on your next stay and provide you with an even better experience. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your review. We are delighted to hear that you enjoyed our excellent location, spacious and clean rooms, and diverse menu. We also appreciate your feedback regarding the information provided by our staff. We will take this into consideration so that our team can be more proactive in providing information to each guest. We hope to welcome you back on your next visit. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for taking the time to share your experience. We greatly appreciate your feedback, as it is valuable information for us to improve the quality of our facilities and services. We apologize for any inconvenience you experienced regarding the size of the bathroom, the lack of a bidet, the lighting in the towel rack area, and the condition of the furniture in the room not meeting your expectations. We are particularly sorry about the condition of the chair you found, especially in the non-smoking room. We have forwarded this feedback to the relevant department for immediate evaluation and improvement. We hope to have the opportunity to welcome you back in the future and provide you with a better stay. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for your positive review. We are delighted to hear that you enjoyed your stay and the cleanliness of our room. We hope to welcome you back again on your next stay. Sincerely, Agus Suhendro, Front Office Manager

Have a great day! Thank you for taking the time to write a review. We appreciate your feedback regarding the TV in the room. This suggestion will be taken into consideration to improve guest comfort in the future. We hope to welcome you back for your next stay. Sincerely, Agus Suhendro, Front Office Manager

Have a wonderful day, madam! Thank you for your review and compliments. We are delighted to hear that you were impressed with the cleanliness of the hotel, the friendliness of the staff, and the comfort of your stay. We apologize for the inconvenience caused by the noise from the adjacent room, which disturbed your and your husband's rest. Your feedback is invaluable and will be taken into consideration to improve the comfort of all our guests. We hope to welcome you back again for an even better stay. Sincerely, Agus Suhendro, Front Office Manager