A pleasant experience staying here. The hotel area is very spacious. There are various facilities that can be visited when staying here such as a mini zoo, swimming pool, sports area, children's playground, and mini golf. The staff are very friendly from the beginning until check out. For the food, the choices are varied and all taste good except sushi. The minus is the cleanliness of the hotel area which I think is still lacking. Like in the terrace area of the room near the sofa, there is some dirt such as lizard droppings or dead ants that have not been cleaned. The cupboard in the room has a part that is still dusty. The toilet is also an old-fashioned toilet, the bidet is not comfortable and fits well when used. Overall Novotel is still okay with the service, service and price offered. I also want to stay here again next time.