Novotel Bogor Golf Resort & Convention Center

Very old room and some facilities were not functioning. Need interior major refurbishment and"cleanse".

The room was nice and equipped with a spacious balcony. Services were also fine, people were reacting fast, friendly, and helpful. The room was not perfectly cleaned when we entered but the rest of the experiences were decent to say the least.

Perfect for staycation! A short escape from the hecticness of Jakarta

I am not sure if I get old room or what but I think my room need renovation. The wardrobe door was broken, the sliding door to bathroom also bit rotten since everything is wood. So, I feel kind of disagree if this is 5 stars hotel when the facilities are mostly out of date. Even the gym also not suitable for 5 stars.

Celebrating my 5th wedding anniversary at the Novotel, all my requests were well attended to. The service provided was very satisfactory and everything exceeded my expectations, good job Novotel!

We stayed there from 7/4/2023 to 9/4/2023 at room 2045; Parents with 2 child. First impression was stunning, the management did an excellent renovation on the outside part of the premises. Unfortunately, it did not goes the same for the room itself. Old, stinky wooden furniture; Wooden floor cracking here and there, stained sheets & towels, damp blanket, they replaced the shower door with a shower curtain, in room telephone looked so disgusting, bad air circulation, AC and air exhaust did not work properly, broken AC panels; Please image how does it smell inside the room after anyone used the lavatory. The next day, the house keeping wasn't even make up & cleaning our room properly. They left the garbage in the room, they didn't even clean the patio. Worst part was, turns out the hotel is (still) under renovation, which the sound still bearable since there 's quite some distance from our room. But on Sunday morning, they somewhat decided to work on premises exactly 1 floor below our room. We were "forced woken" due to the immense and constant drilling and hammering sound. The furniture was even shaking to the impact of it. Not to mention babies from other room crying & screaming. I tried around 30 mins or so just to reach out the reception, no one was responding, thus I had to go to the reception area by myself. There was 4 officers and only 1 officer seemed occupied with check in guest. The rest of 3 other officer, simply sit there smiling doing nothing as far as my eye sight. Around an hour later, then the sounds stop. Well, so much for the 5 stars rating, I guess. From my latest experience, they should go down to max 3 stars, despite the renovation.

The check-in process took a long time.

It 's very pleasure to have an experience on Novotel Bogor. Good place, facilities, and ambience here. The overall services is also very good.