Hotel Dafam Pekanbaru

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Overall Ratings & Reviews Hotel Dafam Pekanbaru

Traveloka (5,951)
Other sources (1)
8.5
Very Good
From 5,951 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.7

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Traveler Reviews Hotel Dafam Pekanbaru

Number of reviews per page
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Customer reviews
Yesi P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Very strategic location in the city center
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Accommodation's Reply
21 Dec 2025
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, M. Arfan, General Manager
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Yesi P.
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8.8
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and made check-in easy.
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Accommodation's Reply
17 Dec 2025
Thank you for your positive review. We are delighted to hear that our staff were friendly and made your check-in process easy. This compliment encourages us to continue striving for the best service. We hope to welcome you back to our hotel again. Muhammad Arfan, General Manager
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ricky r.
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Business
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8.5
/10
Reviewed 2 week(s) ago
Fast check-in and check-out process
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Accommodation's Reply
16 Dec 2025
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, M. Arfan, General Manager
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ENERTELINDO K.
icon-Staycation
Staycation
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9.4
/10
Reviewed 2 week(s) ago
The location is strategic, the food is delicious, the rooms are clean and tidy.
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, M. Arfan, General Manager
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B***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Highly recommended to stay here.. Awesome
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Accommodation's Reply
09 Dec 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Wow, I guarantee you'll enjoy staying at Dafam Hotel. It offers a great view of the city at night, spacious rooms, family-friendly atmosphere, and excellent service. The facilities are top-notch. It's conveniently located in the city center. Access to everything is easy, as it's located in the city center.
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Accommodation's Reply
09 Dec 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The Dafam Hotel is truly luxurious, with all the staff and service friendly. It's located in the city center, so it's close to everything.
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Accommodation's Reply
09 Dec 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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Putri M. S.
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the staff is friendly, and there's a minimarket right in front. Access to everything is also quite close. Love it 👍
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Accommodation's Reply
04 Dec 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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Gilang R.
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10.0
/10
Reviewed 4 week(s) ago
Highly recommended. The hotel staff is very friendly, and I also got a free room upgrade from superior to deluxe due to room maintenance. I also got the 11.11 promo price when I booked. 😁 If there's one next time
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Accommodation's Reply
04 Dec 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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nico
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
I'm asking the hotel to replace the toilet seat because it's no longer suitable and unhygienic. I'm very disappointed that a hotel like Dafam doesn't pay attention to the condition of its bathroom. Thank you.
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Accommodation's Reply
25 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We apologize for the inconvenience you experienced as the bathroom condition did not meet your expectations. Please know that we are always striving to improve our facilities and services to provide even better service to our guests. Your feedback will help us to improve further and we look forward to welcoming you back again for an even better experience in the future. Marfan, General Manager
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MUHAMMAD
icon-Business
Business
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10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly, and the front desk and housekeeping are also very helpful and responsive, even in the middle of the night. The executive room I booked was very comfortable and spacious. The unique in-room coffee pod maker added to the experience. The price offered is also excellent value for money. Breakfast is delicious and the food selection is quite good. Highlights of this hotel: the comfortable and spacious rooms and the friendly staff. If I may offer some feedback, I would like to see deluxe rooms and above equipped with smart TVs, as the available satellite TV options are very limited. The air conditioning also needs to be improved to cool the rooms more quickly and comfortably. Kudos to dafam Hotel, highly recommended and very good value for money.
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1 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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d***e
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
The hotel is comfortable, strategic location, friendly staff
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Accommodation's Reply
25 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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SRI L.
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8.5
/10
Reviewed 5 week(s) ago
Strategic location in the city center
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Accommodation's Reply
22 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice place, clean and friendly hotel staff.
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Accommodation's Reply
14 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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Adhitia A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I stay here quite often, it's close to everywhere, and the price is friendly 👌
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Accommodation's Reply
09 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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Dion
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Overall good, the room is clean, fragrant, if you want to shop nearby, just cross the road and there is an Indomaret.
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Accommodation's Reply
09 Nov 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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G***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Got a free room upgrade. Thank you Dafam Team. Overall, everything was fine, from the comfort and cleanliness of the room, bathroom, and bed.
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Accommodation's Reply
07 Nov 2025
Thank you very much for your great review. We are glad to know that your stay was very comfortable, from the cleanliness of the room and bathroom to the comfort of the bed. We are also happy to offer a free room upgrade as a thank you. We hope this experience makes your stay even more memorable. See you again on your next visit and we are always ready to welcome you with the best service. 😊 Best regards, Dafam Hotel Management
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D***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff are all very friendly, including the security.
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Accommodation's Reply
23 Oct 2025
Dear Guest of Hotel Dafam Pekanbaru, Thank you for your excellent review and rating. We are very pleased to hear that you enjoyed your stay at Hotel Dafam Pekanbaru. We will continue to improve the quality of our rooms and services. We look forward to welcoming you back again. Best regards, M. Arfan, General Manager
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nasrum m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable atmosphere and friendly staff
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Accommodation's Reply
22 Oct 2025
Thank you Mr. Nasrum for your excellent rating and positive review. We are very pleased to hear that you felt comfortable and satisfied with the friendliness of our staff. We will continue to strive to provide the best service to ensure that your visit is always a memorable experience. See you again at Dafam Hotel Pekanbaru. Muhammad Arfan, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I booked a superior room because of a friend's wedding. It turned out that when I checked in, the superior room was full, and Dafam gave me a room upgrade as a form of accountability. The service is top notch.
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Accommodation's Reply
20 Oct 2025
Thank you for choosing Hotel Dafam Pekanbaru and for your positive review! We are delighted that you were satisfied with our service and room upgrade. Guest satisfaction is our top priority. We hope that your pleasant stay was a good one and we look forward to welcoming you back again soon. Muhammad Arfan, General Manager
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Number of reviews per page
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