Hotel Dafam Pekanbaru

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8.6
/10
Very Good
6,168 reviews

What Guests Say About Their Stay

Euis F. S.

10.0
/ 10
I've stayed here many times, and it's very comfortable and clean. For the low price, it's well worth it.
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Siska Y.

10.0
/ 10
My favorite. I've stayed here three times. The seafood fried noodles are the best. I'm already planning a vacation in December. I'm not thinking about changing hotels.
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S***a

10.0
/ 10
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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S***a

10.0
/ 10
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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abdurahman

9.1
/ 10
Always one of the best options in Pekanbaru. All functions, good service, delicious meal.
In the Area
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Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

Main Facilities

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Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Hotel Dafam Pekanbaru is a 3-star hotels that has been welcoming guests since 2012. It was previously known as The Arowana Hotel Pekanbaru. Hotel Dafam Pekanbaru is part of Dafam Hotels. There are 107 rooms spread across 9 floors.
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What's around Hotel Dafam Pekanbaru

Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
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Discover More About Hotel Dafam Pekanbaru

General Information

Hotel Dafam Pekanbaru is a 3-star hotels that has been welcoming guests since 2012. It was previously known as The Arowana Hotel Pekanbaru. Hotel Dafam Pekanbaru is part of Dafam Hotels. There are 107 rooms spread across 9 floors.

Location

Located at Jl. Sultan Syarif Qasim Kav. 150 in Pekanbaru, Indonesia. Those looking to explore will find Wisata Bukit Kapur Mini Grand Canyon, Mesjid Nurul Huda, and Tugu Songket Melayu nearby. Closest airport is Sultan Syarif Kasim II Airport (PKU), 7.808 km away from the accommodation.

Facilities & Amenities

Hotel Dafam Pekanbaru has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Hotel Dafam Pekanbaru has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Email: rsv@dafampekanbaru.com
Phone number: +62761851177
Website: www.dafampekanbaru.com

All facilities in Hotel Dafam Pekanbaru

Others Hotel Dafam Pekanbaru
Others

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Café

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Restaurant
  • Room service

Activity & Leisure

  • Massage
  • Barbecue grill
  • Karaoke
  • Spa

Accessibility

  • Roll-in shower
  • Wheelchair accessible

Accommodation Facilities

  • Car park
  • Smoking area
  • Family room

Guest Services

  • Luggage storage
  • Express check-out
  • Front desk
  • Bellboy service
  • Express check-in
  • 24-hour security
  • Porter
  • Newspaper stand
  • Concierge
  • Multilingual staff
  • Wedding service
  • Laundry Service
  • Doorman
  • 24-hour front desk

Business Facilities

  • Computer station
  • Business facilities
  • Printer
  • Photocopier
  • Conference room
  • Meeting facilities
  • Projector
  • Conference hostess

Nearby Facilities

  • ATM/Bank
  • Hair salon
  • Launderette
  • Beauty salon
  • Grocery store
  • Supermarket

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Policy & General Information in Hotel Dafam Pekanbaru

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Dafam Pekanbaru
107
Number of floors in Hotel Dafam Pekanbaru
9
Another facilities in Hotel Dafam Pekanbaru
Breakfast, Breakfast buffet, Café, Coffee/Tea in common areas, Elevator

Frequently asked question in Hotel Dafam Pekanbaru

What is normal check-in & check-out time at Hotel Dafam Pekanbaru?
The standard check-in time at Hotel Dafam Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Dafam Pekanbaru provide breakfast?
Yes, Hotel Dafam Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Dafam Pekanbaru?
Hotel Dafam Pekanbaru is a 3.0-star hotel.
How many floors does Hotel Dafam Pekanbaru have?
Hotel Dafam Pekanbaru has 9 floors.
How many rooms are available at Hotel Dafam Pekanbaru?
Hotel Dafam Pekanbaru has 107 rooms in total.
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More Reviews from Other Guests in Hotel Dafam Pekanbaru

Overall Ratings & Reviews Hotel Dafam Pekanbaru

Traveloka (6,165)
Other sources (3)
8.6
Very Good
From 6,165 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Hotel Dafam Pekanbaru
All
Staff Friendliness (102)
Bedroom (94)
Room Space (88)
Distance to City Center (87)
Bathroom (85)
Ambiance (83)
Accessibility (82)
Hotel Area (75)
Surroundings (73)
Wifi (69)
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Traveler Reviews Hotel Dafam Pekanbaru

Number of reviews per page
20
40
Customer reviews
Euis F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 hour(s) ago
I've stayed here many times, and it's very comfortable and clean. For the low price, it's well worth it.
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Siska Y.
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Staycation
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10.0
/10
Reviewed 6 day(s) ago
My favorite. I've stayed here three times. The seafood fried noodles are the best. I'm already planning a vacation in December. I'm not thinking about changing hotels.
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J7 Pro
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Easy and fast service. Highly recommended.
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S***a
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Dafam Hotel Pekanbaru. We are delighted to know that your previous stay was a positive experience, making our hotel a favorite of yours. Your appreciation for the friendliness of our staff and the hotel's excellent location motivates us to strive for the best service and comfortable accommodations on every visit. We hope to welcome you back to Dafam Hotel Pekanbaru with even more impressive service. Sincerely, Deden Sulaiman, General Manager, Dafam Hotel Pekanbaru
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.
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Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you for your kind review and your trust in Dafam Hotel Pekanbaru. We are delighted to know that your previous stay was a positive experience, making our hotel a favorite of yours. Your appreciation for the friendliness of our staff and the hotel's excellent location motivates us to strive for the best service and comfortable accommodations on every visit. We hope to welcome you back to Dafam Hotel Pekanbaru with even more impressive service. Sincerely, Deden Sulaiman, General Manager, Dafam Hotel Pekanbaru
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I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable place, friendly service, close to the city center.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again in the future. Sincerely, Deden Sulaiman, General Manager
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Y***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Everything is ok, the hotel is great.
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Accommodation's Reply
08 Oct 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again in the future. Sincerely, Deden Sulaiman, General Manager
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abdurahman
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
A great choice for a stay in Pekanbaru, with well-functioning facilities. Enjoy delicious food at reasonable prices for a hotel. Breakfast is varied.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Abdurrahman, for your positive rating and review of Dafam Hotel Pekanbaru. We are delighted to know that Dafam Hotel Pekanbaru is one of your top choices when visiting Pekanbaru. Your appreciation for the well-functioning facilities, quality food at reasonable prices, and the varied breakfast options we offer motivates our entire team to continue striving to provide the best service and guest experience. We appreciate your trust and look forward to welcoming you back to Dafam Hotel Pekanbaru on your next visit. Sincerely, Rizal Arafat, General Manager, Dafam Hotel Pekanbaru
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abdurahman
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Always one of the best options in Pekanbaru. All functions, good service, delicious meal.
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Abdurahman, for your excellent rating and for choosing Hotel Dafam Pekanbaru for your business trip. We are delighted to know that our facilities, service, and culinary offerings contributed to a pleasant and enjoyable stay. It is truly rewarding to hear that Hotel Dafam Pekanbaru remains one of your preferred choices in Pekanbaru. Your appreciation is a great motivation for our entire team to continuously maintain and improve the quality of our products and services. We sincerely look forward to welcoming you back to Hotel Dafam Pekanbaru and creating another memorable stay for you on your next visit. Best Regards, Rizal Arafat General Manager Hotel Dafam Pekanbaru
MASRIANI M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Clean, comfortable and friendly staff 🥰
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Accommodation's Reply
05 Oct 2026
Dear Valued Guest, Thank you, Mr. Masriani M., for your time and appreciation of Hotel Dafam Pekanbaru. We are delighted to hear that you felt comfortable during your stay and were satisfied with the cleanliness of the hotel and the friendly service from our team. Guest satisfaction and comfort are our motivation to provide the best service on every stay. We hope to welcome you back to Hotel Dafam Pekanbaru again in the future and provide you with an even more memorable stay. Sincerely, Rizal Arafat, General Manager, Hotel Dafam Pekanbaru
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b***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Comfortable, strategic location. Unfortunately, there were cockroaches in the room.
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Accommodation's Reply
26 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you very much for your compliments. We are very pleased that you felt comfortable and enjoyed our excellent location. However, we apologize for the inconvenience caused by the discovery of a cockroach in your room. We will immediately forward this information to the relevant team for careful action and assessment to prevent such incidents from happening again. We hope you will give us the opportunity to welcome you back for an even better experience. Sincerely, Rizal Arafat, General Manager
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Sonny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
All the staff are friendly and very appreciative of both in-house and visiting guests. Breakfast is varied and delicious. The rooms and hotel grounds are spotless.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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INDRAMAWAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good job, it was truly a pleasure staying at Hotel Dafam. Hopefully, the service will be even better in the future. Keep it up.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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Y***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the food is delicious.
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Accommodation's Reply
05 Sep 2026
Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again. Sincerely, Rizal Arafat, General Manager
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A***l
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
It is good and necessary to have patrols on each floor.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your valuable review and feedback. We are delighted to hear that you found our overall service to be very good. Regarding your suggestion about patrolling each floor, we greatly appreciate your concern for safety and comfort during your stay. We will forward this feedback to the relevant team for evaluation and improvement of the hotel's safety standards. Thank you for choosing Dafam Hotel Pekanbaru. We look forward to welcoming you back again with even better service and comfort. Sincerely, Rizal Arafat, General Manager
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Patricia
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Okay, all... Highly recommended 👍
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and feedback. We are delighted that you enjoyed your stay at Dafam Hotel Pekanbaru. Your support and appreciation motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back again in the future. See you soon at Dafam Hotel Pekanbaru! Sincerely, Rizal Arafat, General Manager
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Patricia
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
4 days stay at this hotel was very satisfying.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to write a positive review and choosing Dafam Hotel Pekanbaru as your accommodation for four days. We are delighted to hear that your stay was enjoyable. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Dafam Hotel Pekanbaru for your next stay. Sincerely, Rizal Arafat, General Manager
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Patricia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is really good. In terms of service and customer service, it's really good to stay at this hotel.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and for choosing Dafam Hotel Pekanbaru as your accommodation. We are delighted to know that our service and hospitality provided you with a positive and memorable experience during your stay. Your compliments motivate our entire team to strive for the best service and ensure every guest feels comfortable and well-cared for. We hope to welcome you back to Dafam Hotel Pekanbaru on your next visit for an even more memorable experience. Sincerely, Rizal Arafat, General Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
A swimming pool and gym are needed. There are only two pillows in the room, no extra pillows or bolsters. The great thing is that there's no deposit required, making check-in and checkout easier. There's only one slipper provided for a room with two people. When the day changes, the slippers are no longer provided. That's probably standard operating procedure, so please understand. Only one room card/key is provided. The hospitality and food are excellent.
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+4
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to share your stay with us. We greatly appreciate your compliments on the friendliness of our team and the quality of our food. We are delighted that the deposit-free check-in and check-out process was of convenience to you. Regarding the pool and fitness facilities, your feedback will be taken into consideration for future improvements to the hotel's facilities. We understand your suggestions regarding the number of pillows, bolsters, slippers, and room cards/keys. These requirements are in line with the hotel's standard operating procedures. However, we still appreciate your feedback and will use it in our evaluation process to further improve our services and guest comfort. Thank you for your understanding and trust in choosing Dafam Hotel Pekanbaru. We look forward to welcoming you again for an even more comfortable and memorable stay. Sincerely, Rizal Arafat, General Manager
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R***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good atmosphere, spacious and comfortable room.
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Accommodation's Reply
26 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience and write a positive review for Dafam Hotel Pekanbaru. We are delighted to hear that you enjoyed the hotel's atmosphere and felt comfortable in the spacious rooms during your stay. Your satisfaction and comfort are the driving force behind our continued commitment to providing the best possible service to all our guests. We hope to welcome you back to Dafam Hotel Pekanbaru again and provide you with an even better stay experience on your next visit. Sincerely, Rizal Arafat, General Manager
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.