Swiss-Belinn Malang
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Overall Ratings & Reviews Swiss-Belinn Malang
Traveloka (14,256)
Other sources (107)
8.7
Very Good
From 14,256 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.7
Location
8.9
Service and Facilites
8.8
People often mention about Swiss-Belinn Malang
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Staff Friendliness (161)
Distance to City Center (151)
Ambiance (139)
Bedroom (135)
Accessibility (128)
Hotel Area (127)
Surroundings (123)
Bathroom (116)
Taste (113)
Family Friendly (110)
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Traveler Reviews Swiss-Belinn Malang
Number of reviews per page
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40
Customer reviews
iriawati
Staycation
8.5
/10
Reviewed 2 day(s) ago
The hotel is just steps away from the mall. On Saturday nights, there's culinary delights and live music in the lobby. I'll definitely return to this hotel often.
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eko w. p.
8.5
/10
Reviewed 2 day(s) ago
It was a fun holiday with my family at this hotel, I could also go fishing with my son... It was a good additional entertainment alternative.
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SS
Sulaiman S.
9.4
/10
Reviewed 5 day(s) ago
Strategic location and attractive services & facilities
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NA
Novi A.
Leisure
10.0
/10
Reviewed 5 day(s) ago
My go-to hotel when I'm in Malang. The staff are very helpful and friendly. The food in the restaurant is varied and delicious.
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s***a
9.7
/10
Reviewed 1 week(s) ago
Friendly staff, good facilities, good service. I've stayed here several times.
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ny
nia y.
Leisure
9.7
/10
Reviewed 2 week(s) ago
Strategic location next to Matos. Extensive menu. Friendly staff.
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1 people find it helpful
DD
Djunaidi D. P.
10.0
/10
Reviewed 2 week(s) ago
The hotel atmosphere and rooms are comfortable like Bali.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Mr. Djunaidi, Sincerely yours, Swiss-Belinn Malang. Thank you for choosing Swiss-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback; it motivates us to further improve the quality of our service to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swiss-Belinn Malang. Sincerely, Swiss-Belinn Malang
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E***a
8.5
/10
Reviewed 2 week(s) ago
The hotel isn't that big, but the service is friendly. There are several food stalls every day, like a bazaar. Yesterday I tried the Malang meatballs, which were delicious, and there was live music right in front of the lobby door.
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Verified Traveler
Leisure
9.7
/10
Reviewed 2 week(s) ago
Comfortable, friendly, nice, close to the crowds and campus
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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iy
iskandar y.
Leisure
10.0
/10
Reviewed 3 week(s) ago
Good, comfortable and worth the price
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Accommodation's Reply
05 Jan 2026
Dear Mr. Iskandar, Sincerely, Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which encourages us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swissôtel-Belinn Malang. Sincerely, Swissôtel-Belinn Malang
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R***n
Business
8.5
/10
Reviewed 3 week(s) ago
The clogged sink just now wasn't draining so it looked dirty because the water used for rinsing/brushing teeth was visible because the sink was clogged.
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Accommodation's Reply
05 Jan 2026
Dear valued guest, warm greetings from Swiss-Belinn Malang. We sincerely thank you for choosing our hotel. We hope our service has met your expectations. Your valuable feedback and suggestions are a great encouragement to us. We will continuously improve our service quality through these efforts to ensure a comfortable and satisfying stay for all our guests. Thank you again. We look forward to seeing you again at Swiss-Belinn Malang. Sincerely, Swiss-Belinn Malang.
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JP
Javas P.
Business
8.8
/10
Reviewed 3 week(s) ago
friendly staff, near mall, good place to stay
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. Java, Warm regards from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Arie K. K. P.
10.0
/10
Reviewed 3 week(s) ago
All good, have stayed more than 6 times, room 819 is the best
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Ms. Aree, Sincerely, Swissôtel Belinne Malang. Thank you for choosing Swissôtel Belinne Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which encourages us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swissôtel Belinne Malang. Sincerely, Swissôtel Belinne Malang
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A***e
10.0
/10
Reviewed 4 week(s) ago
The hotel staff are friendly and always greet and smile whenever they pass us.
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Accommodation's Reply
22 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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s***n
Leisure
10.0
/10
Reviewed 5 week(s) ago
Friendly in service and does not bore customers.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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SI
Sani I.
Leisure
10.0
/10
Reviewed 6 week(s) ago
a pleasant stay experience, strategic location with easy access to malls and destinations in Malang city center.
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2 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Ms. Sani, Sincerely, Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback; it motivates us to further improve the quality of our service to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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A***s
Business
9.1
/10
Reviewed 6 week(s) ago
nice and friendly staff, very helpful and responsive
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Sincerely, from all the staff at Hotel Belmarin (Switzerland). Thank you for choosing our hotel. We hope our service met your expectations. Your valuable feedback and suggestions are a great encouragement to us. We will continue to strive to improve the quality of our service and provide every guest with a comfortable and enjoyable stay. Thank you again for your support of Hotel Belmarin (Switzerland). We look forward to welcoming you back to Hotel Belmarin (Switzerland) again. Sincerely, Hotel Belmarin (Switzerland)
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A***d
Staycation
10.0
/10
Reviewed 6 week(s) ago
All the staff are friendly and greet you whenever you pass them. At night, there are vendors around the hotel, so you don't need to buy online. The rooms are clean and smell good, as are the restrooms. The breakfast menu is varied and delicious.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Greetings from all the staff at Hotel Belmarin (Switzerland). Thank you for choosing our hotel. We hope our service met your expectations. Your valuable feedback and suggestions are a great encouragement to us. We will continue to strive to improve the quality of our service and provide every guest with a comfortable and enjoyable stay. Thank you again for your support of Hotel Belmarin (Switzerland). We look forward to welcoming you back again. Sincerely, Hotel Belmarin (Switzerland)
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R***h
10.0
/10
Reviewed 7 week(s) ago
Nice location, nice hospitality
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest,
Warm greetings from Swiss-Belinn Malang.
Thank you for sharing your feedback regarding your recent stay with us.
We are truly pleased to learn that you were satisfied with the services and hospitality provided by our team. Your kind words serve as great motivation for us to continue delivering excellent service to all our guests.
We sincerely look forward to the pleasure of welcoming you back in the near future.
Warm regards,
Swiss-Belinn Malang
R***y
Staycation
10.0
/10
Reviewed 7 week(s) ago
Very satisfying and enjoyable
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Number of reviews per page
20
40
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