Aryaduta Pekanbaru

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Overall Ratings & Reviews Aryaduta Pekanbaru

Traveloka (5,553)
Other sources (27)
8.4
Very Good
From 5,553 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Aryaduta Pekanbaru
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Distance to City Center (123)
Staff Friendliness (121)
Bedroom (108)
Hotel Area (107)
Taste (107)
Ambiance (106)
Room Space (103)
Variety (103)
Bathroom (98)
Accessibility (95)
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Traveler Reviews Aryaduta Pekanbaru

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Customer reviews
SRI A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A great choice for a hotel in the city center. Clean, tidy, and excellent service.
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Accommodation's Reply
21 Jul 2026
Dear Ms. Sri A., Sincerely yours, from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all guests during their stay. We greatly appreciate your review, and it inspires and motivates us to continue providing the best possible service to all our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager.
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E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Make your children's school holidays even more memorable. Best Aryaduta.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to receive it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Mia R. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The most comfortable hotel in the city center, spacious rooms.
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Accommodation's Reply
21 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Fauziah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 3 week(s) ago
What a terrible experience staying in such an old hotel... This once-glorious hotel, now I'm staying here again and I'm really disappointed... The room is old, hot, and the service is slow. I'm really disappointed...
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Accommodation's Reply
03 Jul 2026
Dear Mr. Fozhiah A., Sincerely yours, from Aryaduta Pekanbaru Hotel. Thank you for staying at Aryaduta Pekanbaru Hotel and thank you for your feedback. We apologize for any inconvenience you experienced. We will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for staying at Aryaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
There is no room renovation, it is better to do room renovation.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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Sri T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, spacious, and perfect for a family stay. The pool area is beautiful.
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Accommodation's Reply
03 Jul 2026
Dear Ms. Sri T.N., Sincerely yours, from Arayaduta Pekanbaru Hotel. We are delighted to hear that you enjoyed your stay at Arayaduta Pekanbaru. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to our guests in the future. Thank you for your review and appreciation. We are pleased to know you enjoyed your stay at Arayaduta Pekanbaru. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager.
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and the service was good. However, the pillowcases were shabby and hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure your comfort during your stay. We appreciate your review, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel and apologize for any inconvenience. We hope to welcome you back soon. Sincerely, Rudi Yarso, Front Office Manager
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D***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It was a fun stay here ⭐⭐⭐⭐ The pool is clean and the atmosphere feels like Bali 😁 The food is perfect for breakfast. This hotel is perfect for family time, close to the city center 👍
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2 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear valued guest, this is the warmest greeting from Ariaduta Pekanbaru. We are delighted to hear that you had a satisfying stay at Ariaduta Pekanbaru. We prioritize service, cleanliness, safety, and delicious food to ensure a comfortable stay for you. We sincerely thank you for your valuable feedback and will continue to strive to provide even better service in the future. Thank you once again for your review and feedback. We are glad to hear that you had an enjoyable time at Ariaduta Pekanbaru. We look forward to seeing you again. Sincerely, Rudy Yarso, Head of Front Desk
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S***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
Surprised because the room was not clean, smelly, like it had never been cleaned, and there was a lot of hair scattered on the room carpet
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager
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w***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is child-friendly because the swimming pool is large.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure your comfort during your stay. We appreciate your review and are pleased to share it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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E***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Everything is in good condition, only the sheets are old and a bit hairy.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
If we go to PKU, we definitely stay here. Yesterday, we had an unpleasant experience: our car tire was punctured with a nail on the side of the rim. They probably thought our car didn't have a camera, but it was clear who stabbed it. We didn't mind, but we won't be staying here again, afraid the security guards will do the same thing again.
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1 people find it helpful
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Roy F. G. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
I stayed here again because I really liked the hotel, but this time it was quite disappointing. 1. The toilet wouldn't flush and wasn't serviced, even though it smelled unpleasant afterward. 2. The AC wasn't cooling. I woke up sweating in the morning. Hopefully, they'll double-check the room's condition before guests check in.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Roy, FGS would like to extend our highest regards from Arayaduta Pekanbaru Hotel. Thank you for staying at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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S***Y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 6 week(s) ago
The rooms are comfortable enough, but the pillows and amenities aren't up to par with other Aryadutas. The pillowcases are fluffy, and there's no hair dryer. The breakfast menu is also lacking in variety. Given the hotel's low occupancy rate, service should still meet Aryaduta standards.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I love the pool. It just needs to renovate the floor.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The best place, on the 9th I will go to Pekanbaru again and will be at the Aryaduta hotel again.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and delicious food are our top priorities to ensure the comfort of all our guests during their stay. We greatly appreciate your feedback, which motivates us to continue providing the best service to all our guests in the future. Thank you for your review and compliments. We are very pleased that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
I asked for the room not to be cleaned, but there was a miscommunication among the hotel staff, so the room was still cleaned :-(
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel and for your feedback. We apologize for any inconvenience you experienced and will use this feedback to improve our services. Your feedback is very important to us in developing and providing better services in the future. Thank you for choosing to stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Rudi Yarso, Front Office Manager.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I really liked it. The staff was friendly. The food was definitely top-notch. The hotel and rooms were very clean, with a great view. Perfect for those seeking healing, highly recommended.
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Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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G***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's a great place for a staycation in Pekanbaru City, close to malls and trendy eateries.
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Valued Guest, Warm greetings from Arayaduta Pekanbaru Hotel. We are delighted that you enjoyed your stay at Arayaduta Pekanbaru Hotel. Service, cleanliness, safety, and food quality are our top priorities to ensure the comfort of all our guests during their stay. We appreciate your review and are very pleased with it, as it motivates us to continue providing the best service to all our guests in the future. Thank you for your review and appreciation. We are very happy that you enjoyed your stay at Arayaduta Pekanbaru Hotel. We hope to welcome you back again soon. Sincerely, Rudi Yarso, Front Office Manager
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Ferdy F.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 7 week(s) ago
The only good thing about this hotel is its location. This is a really old hotel that already shows a rundown image. Management doesn’t seem to care about hygiene. Bedsheets showing spots and slippers and shoes marks, carpet is full of spots, and curtains look like they'd be better off burnt. Please do not claim stars hotel if the standard of hygiene is like this. Access cards have to be renewed every day! Outdated technology.
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Accommodation's Reply
03 Jul 2026
Dear Mr Ferdy F Warmest Greeting from ARYADUTA Pekanbaru Thank you for you review of your experience at ARYADUTA Pekanbaru. We deeply apologize about your inconvenience during the stay, and your review will be our concern priority for follow up for better future. We truly value your feedback and sincerely hope to provide you with a much better experience on your next visit. Once again thank you for staying with ARYADUTA Pekanbaru. We sencerely look forward to welcome you back in the future. Best regard, Rudi Yarso Front Office Manager
Number of reviews per page
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