Overall Ratings & Reviews Regantris Hotel Surabaya

Dear Mr. M*d, Warm greetings from Regantris Hotel Surabaya. Thank you for entrusting us with your accommodation needs. Your satisfaction with our products and services is our motivation to ensure every customer has a memorable stay. We would also like to inform you that we provide a free shuttle service to Surabaya Zoo and Tunjungan Plaza to make your visit to Surabaya even more memorable. Thank you again and we hope to welcome you back in the future. Best regards, Fajar Putra. Cluster Front Office Manager

Dear Mr. Reza A. D., Warmest greetings from Regantris Hotel Surabaya, Thank you for sparing your time to rate us. We are delighted to hear that you had a wonderful stay at Regantris Hotel Surabaya. Your review has motivated us to always provide the best products and services. Thank you for your positive review. Wishing we could meet again in your soonest convenience time. Warm regards, Fajar Putra Cluster Front Office Manager

Dear Mr. Krisna Y., Warm greetings from Regantris Hotel Surabaya. Thank you for your review. We are committed to creating a clean and homey lobby atmosphere for every guest. Guest comfort is our priority. We would also like to inform you that we provide complimentary shuttle service to Surabaya Zoo and Tunjungan Plaza to make your visit to Surabaya even more memorable. Thank you again and we hope to welcome you back in the future. Best regards, Fajar Putra, Cluster Front Office Manager

Dear Mr/s. h***i, Warmest greetings from Regantris Hotel Surabaya, Thank you for your review. We always strive to provide the best for every guest. Knowing that you have satisfying experience with our service and product is source of our pride. Thank you for your positive review. Wishing we could meet again in your soonest convenience time. Warm regards, Fajar Putra Cluster Front Office Manager

Dear Mr. Iqbal N. I., Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to leave a positive review. Guest privacy is our priority in providing service. We also note your satisfaction with the comfort of the room and the good quality of the air conditioning, which is a plus in ensuring every guest gets a quality rest. We also inform you that we provide a free shuttle service to the Surabaya Zoo and Tunjungan Plaza to make your visit to Surabaya even more memorable. Once again, we thank you and hope to welcome you back in the future. Best regards, Fajar Putra. Cluster Front Office Manager

Dear Mr./Mrs. A*a, Warm greetings from Regantris Hotel Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Regantris Hotel Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Mr./Mrs. A*a, Warm greetings from Regantris Hotel Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for the positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Regantris Hotel Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Mr./Mrs. P*i, Warm greetings from Regantris Hotel Surabaya. Thank you for entrusting your accommodation needs to our hotel. We also thank you for your positive review. We will share this with all staff as encouragement to consistently provide the best service to every customer. We look forward to welcoming you back to Regantris Hotel Surabaya. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Gunawan, Warm greetings from Regantris Hotel Surabaya. Thank you for entrusting us with your accommodation needs. We have gradually implemented your suggestion regarding adding a refrigerator, and we are also planning to replace the television with a smart TV. We hope to welcome you again to Regantris Hotel Surabaya in the future, with the complete facilities as you suggested. Warm regards, Fajar Putra, Cluster Front Office Manager

Dear Sis, Warm greetings from Regantris Hotel Surabaya. Thank you for choosing Regantris Hotel Surabaya as your accommodation during your stay in Surabaya. We apologize for any inconvenience. All of our staff carry out their roles to always strive to provide the best for every customer. We have forwarded your feedback to the relevant Department for correction and evaluation. Thank you for being our customer. We will improve our service and look forward to welcoming you back with even better service. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Sis, Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your memorable experience during your stay at our hotel. We will share this positive energy with all our staff to inspire them to ensure the best service for every customer. We look forward to welcoming you back and sharing our warm welcome. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Sis, Warm greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your memorable experience during your stay at our hotel. We will share this positive energy with all staff to motivate them to ensure the best service for every customer. We have forwarded the issue of the sink faucet to the relevant department for evaluation and future improvements. We look forward to welcoming you back and sharing our warm welcome. Warm regards, Fajar Putra. (Cluster Front Office Manager)

Dear Sis, Warm greetings from Regantris Hotel Surabaya. Thank you for your perfect rating. We apologize for any inconvenience caused by external factors. We have forwarded this to the authorities for further action. Warm regards. We look forward to your next visit. Fajar Putra. (Cluster Front Office Manager)

Dear Brother, Warm greetings from Regantris Hotel Surabaya. Thank you for sharing your impressive experience. We are delighted to hear your satisfaction. Every member of our staff is focused on the service and safety of each customer. We have forwarded your constructive suggestions to the Security Department for evaluation. We look forward to welcoming you back on your next visit with the warm spirit of Regantris Hotel Surabaya. Best regards, Fajar Putra. (Cluster Front Office Manager)