Regantris Darmo Surabaya

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8.6
/10
Very Good
5,345 reviews

What Guests Say About Their Stay

Yuliazmi

8.8
/ 10
The hotel staff is friendly and responds quickly to any issues. The food is varied and delicious.
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N***l

10.0
/ 10
The room is clean and comfortable, the food from room service is also delicious and affordable, the service is good.
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A***a

10.0
/ 10
The room was clean and tidy, with complimentary snacks in the room (which not all hotels offer), a full range of toiletries, prompt and responsive customer service, and a delicious breakfast (I happened to be staying with my family, and everyone agreed it was delicious). I'd recommend staying here again in the future.
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J***n

9.4
/ 10
I've been staying here multiple times and will be back again because staying here [is] much better than any hotel I've tried before. Good job for all the staff, they are so helpful and kind. Also, the rooms were neat and huge, and the pillows [were] so good, [I] love it so much!

S***n

9.1
/ 10
Staying at the Regantris Hotel was a pleasure! Comfortable rooms, friendly staff, and complete amenities. Its strategic location in the city center makes it the perfect choice for a memorable stay.
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In the Area
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Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Artotel Surabaya Regantris Darmo Surabaya is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Regantris Darmo Surabaya

Jl. Dr Soetomo 79-81, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
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Lobby Regantris Darmo Surabaya
Lobby 2 Regantris Darmo Surabaya

Discover More About Regantris Darmo Surabaya

note: hotel was previously named Artotel Surabaya

Location
Regantris Darmo Surabaya is located in area / city Tegalsari.

About Regantris Darmo Surabaya

For you, travelers who wish to travel comfortably on a budget, Regantris Darmo Surabaya is the perfect place to stay that provides decent facilities as well as great services.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Regantris Darmo Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Regantris Darmo Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Regantris Darmo Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Regantris Darmo Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Regantris Darmo Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Regantris Darmo Surabaya.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Regantris Darmo Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Regantris Darmo Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Regantris Darmo Surabaya is the right place to stay.

All facilities in Regantris Darmo Surabaya

Bar, Cafe and Lounge Regantris Darmo Surabaya
Bar, Cafe and Lounge
Functional Hall Regantris Darmo Surabaya
Functional Hall
Lobby Regantris Darmo Surabaya
Lobby
Exterior Regantris Darmo Surabaya
Exterior
Others Regantris Darmo Surabaya
Others

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast

Transportation

  • Airport transfer
  • Limited parking
  • Valet parking

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Smoking area

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Printer

Nearby Facilities

  • ATM/Banking

Kids and Pets

  • Highchairs

Things to Do

  • Massage
  • Spa

Connectivity

  • Free WiFi

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Tours

Accommodation Policy & General Information in Regantris Darmo Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Regantris Darmo Surabaya
85
Number of floors in Regantris Darmo Surabaya
6
Another facilities in Regantris Darmo Surabaya
Restaurant with AC, Bar, Breakfast, Airport transfer, Limited parking

Frequently asked question in Regantris Darmo Surabaya

What are available facilities at Regantris Darmo Surabaya?
There are top facilites at Regantris Darmo Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Regantris Darmo Surabaya?
The standard check-in time at Regantris Darmo Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Regantris Darmo Surabaya provide breakfast?
Yes, Regantris Darmo Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Regantris Darmo Surabaya?
Regantris Darmo Surabaya is a 3.0-star hotel.
How many floors does Regantris Darmo Surabaya have?
Regantris Darmo Surabaya has 6 floors.
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More Reviews from Other Guests in Regantris Darmo Surabaya

8.6
Very Good
From 5,345 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.6

People often mention about Regantris Darmo Surabaya
All
Staff Friendliness (72)
Distance to City Center (71)
Bedroom (68)
Bathroom (63)
Accessibility (55)
Hotel Area (55)
Ambiance (54)
Room Space (54)
Check-in/out Time (44)
Surroundings (42)
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Traveler Reviews Regantris Darmo Surabaya

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20
40
Customer reviews
Fransisca K. S.
icon-Business
Business
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10.0
/10
Reviewed 2 day(s) ago
Pleasant and comfortable hotel atmosphere
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Accommodation's Reply
06 Oct 2026
Dear Ms. Francisca K.S., This is a message from Regantris Darmo Surabaya regarding your review. We are delighted to hear that you had a memorable stay at Regantris Darmo Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Fransisca K. S.
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Business
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10.0
/10
Reviewed 2 day(s) ago
The hotel staff is friendly, comfortable and pleasant.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Francisca K.S., This is a message from Regantris Darmo Surabaya regarding your review. We are delighted to hear that you had a memorable stay at Regantris Darmo Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Darmo Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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m***d
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Business
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8.2
/10
Reviewed 7 day(s) ago
I had a really pleasant stay here. The room was clean, comfortable, and well maintained. The staff were friendly, helpful, and always ready to assist. The location was also convenient and easy to access. Breakfast was quite good, especially the pastries and pancakes. Overall, it was a nice experience and I would be happy to stay here again.
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Accommodation's Reply
06 Oct 2026
Dear Muhammad, Hello from Regantris Darmo Surabaya, Thank you for taking the time to share a review of your stay with us. We are delighted to hear that you had a memorable experience at Regantris Darmo Surabaya. Once again, thank you for being our guest. We look forward to welcoming you back to Regantris Darmo Surabaya on your next visit. Warm regards, Fajar Putra Cluster Front Office Manager
p***i
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9.4
/10
Reviewed 2 week(s) ago
Experience staying with family, comfortable, can be used for the next trip again.
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Accommodation's Reply
06 Oct 2026
Dear Ms. Putri Rachamatayanti, This is a message from Regantris Darmo Surabaya. Thank you for taking the time to write a review about your stay. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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p***i
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9.7
/10
Reviewed 2 week(s) ago
Interesting experience, comfortable hotel, central location, beautiful.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Putri Rahmadianti, This is Hotel Legantli Surabaya. Thank you very much for taking the time to share your valuable feedback after your stay. We are delighted to hear that you had a wonderful time at Hotel Legantli Surabaya. We appreciate you choosing our hotel again. We look forward to welcoming you back in the future. Sincerely, Pajar Putra, Front Desk Manager
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Henryco P.
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Business
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9.7
/10
Reviewed 3 week(s) ago
Strategic location and comfortable hotel. The food is also good, as is the service.
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Accommodation's Reply
18 Sep 2026
Dear Mr. Henriko P., This is a brief message from Regantris Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager
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H***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 3 week(s) ago
Hotel near the main road. A bit noisy from traffic noise. Suggest soundproofing so you can sleep soundly.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Rizka K. W.
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Staycation
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9.7
/10
Reviewed 5 week(s) ago
I stayed at this hotel for two days on a solo staycation. Overall, it's a nice hotel, clean, with friendly staff, and easy access to everything. The food is still good and reasonably priced, including VAT. The only downside is the limited parking area. The motorcycle parking is also a bit small and a bit hot.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Ms. Rizka K. W., Greetings from Regantris Hotel Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager
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A***a
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9.1
/10
Reviewed 5 week(s) ago
nice, suitable near the city....
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Accommodation's Reply
03 Sep 2026
Dear Ms. Agustina Dwi, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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G***e
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
A good experience. Even though we only stayed for one night, the receptionist was friendly and very helpful. It was a bit noisy on our floor because a soccer team was playing. Otherwise, the cleanliness was good, the bed was soft, and we slept well. Top notch. 👍
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Accommodation's Reply
27 Aug 2026
Dear Gabrielle R. Sibuea, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, and the security was very helpful. The only downside was the bathroom, which had stagnant water and no mat. The hotel's location is excellent, close to everything and easily accessible.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Avior Raesalino, Greetings from Regantris Surabaya. Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
Strategic location, close to the Diponegoro Mosque. The room was quite spacious and comfortable. The check-in process was terrible. The receptionist didn't bother to interrupt twice, but the check-out process was also long. It was annoying. The bathroom water was dirty and brown, making it unsuitable for bathing.
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1 people find it helpful
Accommodation's Reply
18 Aug 2026
Dear Mr. Adi Susanto, This is an update from Regantris Surabaya Hotel. Thank you for taking the time to share your review of your stay with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment that allows us to continue striving to improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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v***y
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Transit
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6.5
/10
Reviewed 8 week(s) ago
Unfortunately, we were given a room facing the main road, so the noise from the traffic outside made it difficult to sleep until almost midnight. Perhaps we can consider ways to address this in the future. Overall, the room was clean and comfortable. The air conditioning worked well. However, one of the elevators got stuck and suddenly stopped.
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Accommodation's Reply
18 Aug 2026
Dear Vicky Deah Nurjahani, This is a message from Regantris Surabaya Hotel. Thank you for taking the time to share your stay review with us. We apologize for any inconvenience you may have experienced. This is an internal adjustment so that we can continue to strive to improve our services for all our guests. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager.
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Yuliazmi
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8.8
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and responds quickly to any issues. The food is varied and delicious.
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Accommodation's Reply
18 Aug 2026
Dear Ms. Yuliasmi, Greetings from Regantris Hotel Surabaya. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Ayu P. I.
icon-Leisure
Leisure
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8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
11 Aug 2026
Dear Mr. Ayu Putri Isnanti, Greetings from Regantris Surabaya. Thank you for taking the time to share your stay review with us. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya for your next stay. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I often stay here because it's close to the office when I'm visiting. I've only tried the S-type room, but perhaps they could add a longer shower so it's not so close to the bathroom wall. The service is good, and the room is clean.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Agus S.
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Staycation
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9.1
/10
Reviewed 9 week(s) ago
The staff is friendly, there is a snack bar and the location is convenient and close to the city center.
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Accommodation's Reply
05 Aug 2026
Dear Mr. Agus S., Greetings from Regantris Surabaya Hotel. Thank you for taking the time to write a review about your stay. We are delighted to hear that you had a memorable time at Regantris Surabaya. Thank you again for being our guest, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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B***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall is good, just for waiting to reach the room while arrived in the morning need suit place to wait. Thanks
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Accommodation's Reply
05 Aug 2026
Dear Budi Haryono, Hello from Regantris Surabaya, Thank you for taking the time to share a review of your stay with us. We are delighted to hear that you had a memorable experience at Regantris Surabaya. Once again, thank you for being our guest. We look forward to welcoming you back to Regantris Surabaya on your next visit. Warm regards, Fajar Putra Cluster Front Office Manager
N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The room is clean and comfortable, the food from room service is also delicious and affordable, the service is good.
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Accommodation's Reply
05 Aug 2026
Dear Ms. Nurul Fitriya Maharani, Greetings from Regantris Surabaya. Thank you for taking the time to write a review of your stay. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for being our guest. We hope to welcome you back to Regantris Surabaya on your next visit. Sincerely, Fajar Putra, Front Office Manager (Hotel Group)
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Verified Traveler
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9.4
/10
Reviewed 10 week(s) ago
Friendly staff, clean and comfortable rooms, close to everywhere.
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1 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Regantris Hotel Surabaya would like to inform you that we appreciate you taking the time to write a review about your stay with us. We are delighted that you had a memorable time at Regantris Surabaya. Thank you again for choosing our hotel, and we hope to welcome you back to Regantris Surabaya in the future. Sincerely, Fajr Putra, Front Office Manager (Hotel Group)
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Number of reviews per page
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