👍……………………….

Stayed there 5 nights and had to change room 3 times.first room ants everywhere.second room shower not working.1 tiny lift that only could fit 2 people in available for 400+ rooms.dont recommend this hotel to anybody,terrible.

Only problem was main lift wasn’t working but had small lift for 2 people Could do with some air conditioning . But did have 2 fans otherwise all good

The hotel reception staff was not helpful and when I reported the tv wasn't working they told me they couldn't help me they had no one there to fix it. The hotel was a bit run down and the lift was not working. The good things was the food and location but I would not stay there again dew to the staff and condition of the hotel.

Staff were lovely, friendly and helpful. Breakfast was top class, really enjoyed it. Stairs / lift are very tight for baggage carrying and hotel is quite run down but overall had a lovely stay.

Room was large, lots of space but bathroom and in particular the shower was terribly small. Breakfast was good and plentiful. Carpet in room needs to be replaced. Overall decor of the hotel is dated and showing age. A good deep clean and lick of paint would significantly help.

Have stayed at the hotel the last 4 years and have noticed a vast difference. Although room service is advertised, which you need to let reception know about beforehand, the housekeeper said that they would only supply what we needed eg. change towels, give sheets, tea, coffee , empty bins etc. The rooms are not cleaned daily as they used to or beds made up Also, me and my husband have always booked the Superior Double Room with 1 King size bed with seaview. We were not given this. I did question this with the staff at reception and was told that the room we were given was. We were only staying just a few nights so we didn't pursue this any further. We will probably source another hotel to stay at in Eastbourne in the future 😞

It’s a ok Hotel.

Hotel ok. Quite run down exterior. We were there for 2 nights friendly enough staff, but our room was not made up on the second day and the bathroom was very narrow and difficult to use Parking was ok at £6 per night, but not secure ie gated.

The hotel is extremely run down and very, very shabby. Nothing at all like the photos online. There is one very small lift working (fit for 2 small people). Rooms are only cleaned if you request it-although we were not advised on check in. So nothing is replenished or bins not emptied for the duration. Our bathroom sink was blocked, there was no soap in the dispenser, paint is peeling everywhere, dirty carpets. I literally could go on. Such a shame as all the staff we met were lovely and really helpful.

Lift was broken. Room wasn’t cleaned. Mould, dust everywhere and the building looks like it’s going to collapse

The room was clean, bed was comfortable. The carpet was stained. The tea and coffee was good. Car parking could be an issue as it has limited spaces. You cannot pre book its first come gets the spaces. Breakfast was good. I would use the hotel again. Staff were friendly and helpful.

Room was clean, a little tired but it’s an old hotel. The staff were great and the breakfast is outstanding together with dinner. The Burlington is my go to when I visit Eastbourne

Hotellet viste seg å ikke stemme helt med bildene. Rimelig nedslitt ute og inne. Noen rom var sannsynligvis ny oppusset men vi hadde 1 rom og begge var slitt og umoderne. Anbefaler ikke å besøke midt i hetebølge da det ikke er air-conditioning bare små vifter. Baderommet vi hadde var så smal at du måtte virkelig gå ut for å skifte "meningen". Og er du litt bred, kom du ikke inn🙄

Location and view from our room fantastic. On checking in we were not informed by reception that if we wanted our room served that we had to ask !!!!!!No disabled toilet facility on ground floor and only one lift working which was very inconvenient in busy times. I had to access my mobilty scooter through Dining room to get out of the Hotel. Not nice for myself or the Diners .Rooms very spacious but tired. We were moved from original room on 1st floor as shower did not work and the bath did not have grab bars. The staff in general were lovely polite helpful and do the best for holiday makers in a very dated Hotel. We were told by member of staff that there are plans for refurbishment and we would consider trying this hotel again if improvements are made for disabled cliental

We liked the food drinks and entertainment. We did not like the outside of the hotel. Sludge on windows. Weeds every where. Narrow area along the front of the hotel was filthy needed a hose pipe on it. Needs painting every outside.

Can’t believe we had to put in a request to have our room serviced with tea bags and milk, otherwise we would NOT have received them grrrrrrrrr !! ☹️☹️☹️ There is only 2 small lifts servicing SIX FLOORS and one of them was out of order for our entire stay (5 DAYS) causing absolute chaos with long queues and waiting patiently time. These 2 factors spoilt our little break. 😡😡 The catering and bar staff were really nice 👍👍👍 Buffet breakfast also nice 👍👍👍 Will we now return ????????????

Nice clean room in a great location

The property was tired and could do with a makeover

We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small. Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'. When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other guests who were staying longer than us (probably the reason we were downgraded) was obviously unable to show me room 117. We're angry at being made to feel we've been done and definitely didn't get what we paid for. I don't normally leave negative reviews but needed to make others aware that this happens.