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The Burlington Hotel

Hotels
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7.8
Pleasant
1,725 reviews

What Guests Say About Their Stay

Pauline

10.0
/ 10
Only problem was main lift wasn’t working but had small lift for 2 people Could do with some air conditioning . But did have 2 fans otherwise all good

Martin

10.0
/ 10
Room was clean, a little tired but it’s an old hotel. The staff were great and the breakfast is outstanding together with dinner. The Burlington is my go to when I visit Eastbourne

Beryl

10.0
/ 10
Excellent location. Really good breakfast. Single room overlooking back of property of good size and with comfortable bed. Lift very small and not exactly reliable, but all in all an excellent choice for me and I would return.
In the Area
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Grand Parade, Eastbourne, East Sussex, England, BN21 3YN

Main Facilities

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24-Hour Front Desk
WiFi
The Burlington Hotel is a hotel is located at Eastbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Burlington Hotel

Grand Parade, Eastbourne, East Sussex, England, BN21 3YN
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Exterior The Burlington Hotel
Exterior 2 The Burlington Hotel

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General
In Eastbourne (Eastbourne City Centre)

Location
With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be within a 10-minute drive of South Downs National Park and Eastbourne Pier. This hotel is 0.1 mi (0.1 km) from Eastbourne Beach and 0.2 mi (0.3 km) from Eastbourne Bandstand.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eastbourne Bandstand - 0.3 km / 0.2 mi
Eastbourne Beach - 0.6 km / 0.4 mi
Eastbourne Pier - 0.7 km / 0.4 mi
Devonshire Park Theatre - 0.7 km / 0.4 mi
Cineworld Eastbourne at The Beacon - 0.8 km / 0.5 mi
Congress Theatre - 0.9 km / 0.6 mi
Western Lawns - 0.9 km / 0.6 mi
Towner Art Gallery - 1 km / 0.6 mi
Redoubt Fortress and Military Museum - 1 km / 0.6 mi
Devonshire Park Lawn Tennis Club - 1.1 km / 0.7 mi
Treasure Island - 1.3 km / 0.8 mi
Eastbourne Town Hall - 1.4 km / 0.8 mi
Princes Park - 1.9 km / 1.2 mi
Fort Fun - 2.1 km / 1.3 mi
South Downs Way - 2.5 km / 1.5 mi

Renovations
This property is closed from October 31 2026 to November 16 2026 (dates subject to change). The following facilities or services will be unavailable from October 31 2026 to September 29 2028 (dates subject to change):

  • One of the bars/lounges
  • One of the dining venues

Dining
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.

All facilities in The Burlington Hotel

Common Space The Burlington Hotel
Common Space
Exterior The Burlington Hotel
Exterior
Bedroom The Burlington Hotel
Bedroom
Others The Burlington Hotel
Others
In-room Bathroom The Burlington Hotel
In-room Bathroom

Food and Drinks

  • Snack bar
  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Burlington Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Burlington Hotel
159
Number of floors in The Burlington Hotel
1
Another facilities in The Burlington Hotel
Snack bar, Breakfast, Free WiFi, Smoke-free area, 24-hour Receptionist

Frequently asked question in The Burlington Hotel

What are available facilities at The Burlington Hotel?
There are top facilites at The Burlington Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Burlington Hotel?
The standard check-in time at The Burlington Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Burlington Hotel provide breakfast?
Yes, The Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Burlington Hotel?
The Burlington Hotel is a 3.0-star hotel.
How many floors does The Burlington Hotel have?
The Burlington Hotel has 1 floors.
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More Reviews from Other Guests in The Burlington Hotel

Overall Ratings & Reviews The Burlington Hotel

Other sources (1,725)
7.8
Pleasant
From 1,725 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
michelle
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

👍……………………….
MALCOLM
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed there 5 nights and had to change room 3 times.first room ants everywhere.second room shower not working.1 tiny lift that only could fit 2 people in available for 400+ rooms.dont recommend this hotel to anybody,terrible.
Pauline
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Only problem was main lift wasn’t working but had small lift for 2 people Could do with some air conditioning . But did have 2 fans otherwise all good
Nigel
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel reception staff was not helpful and when I reported the tv wasn't working they told me they couldn't help me they had no one there to fix it. The hotel was a bit run down and the lift was not working. The good things was the food and location but I would not stay there again dew to the staff and condition of the hotel.
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Aaron
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were lovely, friendly and helpful. Breakfast was top class, really enjoyed it. Stairs / lift are very tight for baggage carrying and hotel is quite run down but overall had a lovely stay.
Jim
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was large, lots of space but bathroom and in particular the shower was terribly small. Breakfast was good and plentiful. Carpet in room needs to be replaced. Overall decor of the hotel is dated and showing age. A good deep clean and lick of paint would significantly help.
Verified traveler
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Have stayed at the hotel the last 4 years and have noticed a vast difference. Although room service is advertised, which you need to let reception know about beforehand, the housekeeper said that they would only supply what we needed eg. change towels, give sheets, tea, coffee , empty bins etc. The rooms are not cleaned daily as they used to or beds made up Also, me and my husband have always booked the Superior Double Room with 1 King size bed with seaview. We were not given this. I did question this with the staff at reception and was told that the room we were given was. We were only staying just a few nights so we didn't pursue this any further. We will probably source another hotel to stay at in Eastbourne in the future 😞
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Jose
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s a ok Hotel.
Lynda
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel ok. Quite run down exterior. We were there for 2 nights friendly enough staff, but our room was not made up on the second day and the bathroom was very narrow and difficult to use Parking was ok at £6 per night, but not secure ie gated.
JANIS
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is extremely run down and very, very shabby. Nothing at all like the photos online. There is one very small lift working (fit for 2 small people). Rooms are only cleaned if you request it-although we were not advised on check in. So nothing is replenished or bins not emptied for the duration. Our bathroom sink was blocked, there was no soap in the dispenser, paint is peeling everywhere, dirty carpets. I literally could go on. Such a shame as all the staff we met were lovely and really helpful.
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Alexander
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lift was broken. Room wasn’t cleaned. Mould, dust everywhere and the building looks like it’s going to collapse
Alan
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable. The carpet was stained. The tea and coffee was good. Car parking could be an issue as it has limited spaces. You cannot pre book its first come gets the spaces. Breakfast was good. I would use the hotel again. Staff were friendly and helpful.
Martin
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, a little tired but it’s an old hotel. The staff were great and the breakfast is outstanding together with dinner. The Burlington is my go to when I visit Eastbourne
Ray
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotellet viste seg å ikke stemme helt med bildene. Rimelig nedslitt ute og inne. Noen rom var sannsynligvis ny oppusset men vi hadde 1 rom og begge var slitt og umoderne. Anbefaler ikke å besøke midt i hetebølge da det ikke er air-conditioning bare små vifter. Baderommet vi hadde var så smal at du måtte virkelig gå ut for å skifte "meningen". Og er du litt bred, kom du ikke inn🙄
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Barbara
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location and view from our room fantastic. On checking in we were not informed by reception that if we wanted our room served that we had to ask !!!!!!No disabled toilet facility on ground floor and only one lift working which was very inconvenient in busy times. I had to access my mobilty scooter through Dining room to get out of the Hotel. Not nice for myself or the Diners .Rooms very spacious but tired. We were moved from original room on 1st floor as shower did not work and the bath did not have grab bars. The staff in general were lovely polite helpful and do the best for holiday makers in a very dated Hotel. We were told by member of staff that there are plans for refurbishment and we would consider trying this hotel again if improvements are made for disabled cliental
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Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the food drinks and entertainment. We did not like the outside of the hotel. Sludge on windows. Weeds every where. Narrow area along the front of the hotel was filthy needed a hose pipe on it. Needs painting every outside.
Jeffrey
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Can’t believe we had to put in a request to have our room serviced with tea bags and milk, otherwise we would NOT have received them grrrrrrrrr !! ☹️☹️☹️ There is only 2 small lifts servicing SIX FLOORS and one of them was out of order for our entire stay (5 DAYS) causing absolute chaos with long queues and waiting patiently time. These 2 factors spoilt our little break. 😡😡 The catering and bar staff were really nice 👍👍👍 Buffet breakfast also nice 👍👍👍 Will we now return ????????????
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Oliver
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice clean room in a great location
Brian
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was tired and could do with a makeover
Jane
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We booked and paid for two nights in a 'Superior double with king-size bed and sea view'. We were struggling to sleep as the bed seemed rather small. Unfortunately, it wasn't until late on the second night that we worked out that our original booking been changed (our docket showed where staff had scrubbed out 'Room 117' and changed it to 'Room 216'. When I went down to question this with the reception staff she was unable to advise me, unable to confirm the size of the bed and, due to other guests who were staying longer than us (probably the reason we were downgraded) was obviously unable to show me room 117. We're angry at being made to feel we've been done and definitely didn't get what we paid for. I don't normally leave negative reviews but needed to make others aware that this happens.
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Number of reviews per page
20
40

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Bedroom 4 The Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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