The Burlington Hotel

Hotels
Finding rooms for you...
7.8
/10
Pleasant
1,693 reviews

What Guests Say About Their Stay

Keith

10.0
/ 10
Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.

Michael

10.0
/ 10
Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.

Vikas

10.0
/ 10
Everything was good but life was not working. My holiday turn into a exercise schedule of going up and donmwn from 3rd floor
In the Area
See Map
Grand Parade, Eastbourne, East Sussex, England, BN21 3YN

Main Facilities

Read More
24-Hour Front Desk
WiFi
The Burlington Hotel is a hotel is located at Eastbourne. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More

What's around The Burlington Hotel

Grand Parade, Eastbourne, East Sussex, England, BN21 3YN
Discover More Places
Exterior The Burlington Hotel
Exterior 2 The Burlington Hotel

Discover More About The Burlington Hotel

General
Near Devonshire Park Lawn Tennis Club

Location
With a stay at The Burlington Hotel in Eastbourne (Eastbourne City Centre), you'll be a 1-minute drive from Devonshire Park Lawn Tennis Club and 5 minutes from South Downs National Park. This hotel is 3.4 mi (5.5 km) from Beachy Head and 0.1 mi (0.1 km) from Eastbourne Pier.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Eastbourne Bandstand - 0.3 km / 0.2 mi
Eastbourne Beach - 0.6 km / 0.4 mi
Eastbourne Pier - 0.7 km / 0.4 mi
Devonshire Park Theatre - 0.7 km / 0.4 mi
Eastbourne Heritage Centre - 0.7 km / 0.4 mi
Cineworld Eastbourne at The Beacon - 0.8 km / 0.5 mi
Congress Theatre - 0.9 km / 0.6 mi
Western Lawns - 0.9 km / 0.6 mi
Towner Art Gallery - 1 km / 0.6 mi
Redoubt Fortress and Military Museum - 1 km / 0.6 mi
Devonshire Park Lawn Tennis Club - 1.1 km / 0.7 mi
Treasure Island - 1.3 km / 0.8 mi
Eastbourne Town Hall - 1.4 km / 0.8 mi
Princes Park - 1.9 km / 1.2 mi
Fort Fun - 2.1 km / 1.3 mi

Dining
You can enjoy a meal at the restaurant serving the guests of The Burlington Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms
Stay in one of 159 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in The Burlington Hotel

Bar, Cafe and Lounge The Burlington Hotel
Bar, Cafe and Lounge
Common Space The Burlington Hotel
Common Space
Exterior The Burlington Hotel
Exterior
Others The Burlington Hotel
Others
Restaurant The Burlington Hotel
Restaurant

Food and Drinks

  • Snack bar
  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in The Burlington Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Burlington Hotel
159
Number of floors in The Burlington Hotel
1
Another facilities in The Burlington Hotel
Snack bar, Breakfast, Free WiFi, Smoke-free area, 24-hour Receptionist

Frequently asked question in The Burlington Hotel

What are available facilities at The Burlington Hotel?
There are top facilites at The Burlington Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Burlington Hotel?
The standard check-in time at The Burlington Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 10:00
Does The Burlington Hotel provide breakfast?
Yes, The Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Burlington Hotel?
The Burlington Hotel is a 3.0-star hotel.
How many floors does The Burlington Hotel have?
The Burlington Hotel has 1 floors.
See All

More Reviews from Other Guests in The Burlington Hotel

7.8
Pleasant
From 1,693 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
Lee-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel beautiful view of the sea
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK. The staff was very helpful, friendly and very accommodating. It's very close to lots of cafés, restaurants, bars theatres and the town centre. We would definitely stay again.
Read More
Keith
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.
Mark
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is useful as a basic stop over. Room was basic, decor requires attention in terms of cleaning and renovation. Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money. The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.
Read More
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location on the sea front. The staff are professional, very helpful and very friendly. Our double room was basic but quite nice. The bed was comfortable and the bathroom and shower were very nice. The only thing I would point out is that the carpet and curtains needed cleaning. There is a bar and entertainment area and they have live entertainment on some nights. I visit Eastbourne quite often and would stay again as the price is very reasonable.
Read More
Susan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the building needed some TLC, we couldn’t fault the staff. They were friendly and welcoming and ready to assist. The breakfast was good, plenty of it. The hotel was near all the facilities, so all in all a good couple of days.
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!
Read More
Michael
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.
Andrea
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel , great location , room was. Nice , friendly staff
Vikas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was good but life was not working. My holiday turn into a exercise schedule of going up and donmwn from 3rd floor
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lift not working, stairs dirty and stairwell smelly, Bath overflow and shower glass plastic fitting dire. Bathroom fan didn't work Photos on Expedia and hotel web site not current, show hotel many years ago. Wood rotting around bedroom window frames at bottom, false balcony rusted. Front entrance had cigarette butt's beer cans and bottles littering it. Very upsetting
Read More
Alan
icon-with Pet
with Pet
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I never actually got to stay at the hotel due to unforeseen circumstances. However, this review is based on the lack of communication received from the hotel. At time of booking I asked via the Expedia messaging service about pet supplements. No response. I asked again. No response. I asked a third time and requested details about parking in the area. Again, no response. I wanted to rearrange my booking. I discussed with Expedia the request and they said they would contact the hotel and get back within 24 hours. 24 hours past and no response. I did not know if I still had a booking or not. I again messaged 30mins before checking time, to find out what was happening to my booking. No response was received until the following day, with the hotel stating how sorry they were I cancelled, no comment about rescheduling, plus the dates of my booked stay were wrongly quoted. Based on my experience, the hotel needs to very much improve on their customer communication skills.
Read More
Savvas
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is a charming old building that has seen better days The owners have spent no money bring rooms and areas up to date. The room heights are amazing, the views are wonderful. But we had no lift and I am disabled and struggle to climb the stairs.
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ideal position for a break. Very friendly and helpful staff. Reasonable bar prices too. Our room was a bit tired but adequate and clean with a comfy bed. Have stayed several times and will return. * very Reasonable room rate too
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in need of decoration, especially the bedrooms. The bedroom windows would not open. Both lifts were broken and people, many with walking sticks and walkers had to climb many stairs to reach their rooms. The reception staff were excellent having to deal with many complaints most of the day.
Mark
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful staff had an amazing stay
Deborah Helena
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lift did not work. Hair Dryer was missing
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were amazing can't do enough lifts were broken but have been faulted for repair breakfast was lovely
Kate
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Starting with the positives... the reception staff were very friendly and the location of the hotel is prime on Eastbourne seafront with a short walk into the Town Centre. The hotel has its own parking behind the hotel for £6 a night and there was almost always a space available. Otherwise there was free street parking from 6pm-8am on neighbouring streets. The hotel has its own bars, restaurants and ballroom. I stayed for 5 nights total. Owing to the age of the building I didn't expect air conditioning but I did expect a fan or similar in the room (especially after learning some rooms did have fans), these were the hottest May nights on record and there was 1 window to open for ventilation. I booked based off the photos of the rooms online... mine didn't look like those and was in desperate need of modernisation. There is no soundproofing so you hear people on the street, in the adjoining rooms and in the corridors. During my 5 night stay my room wasn't serviced despite asking... so no fresh towels, bin overflowing etc. The lift was also broken for the duration of my stay, which for me is less an issue as I am younger... but I heard many elderly guests complaining as the negotiated 3 or 4 flights of stairs. The takeaway is to be mindful that this is a budget hotel and you may get the renovated rooms and full service... but you might not.
Read More
Graham
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lifts were broken so only stairs the staff were extremely friendly and helpful could not do enough the breakfast was great hot and fresh great hash browns
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,693 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Burlington Hotel

Number of reviews per page
20
40
Top reviews
Lee-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel beautiful view of the sea
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel on the beach front with a bar, restaurant and live entertainment on some nights. We didn't have a sea view room but our room was very nice with a clean bathroom and a comfortable bed. The curtains and carpet needed cleaning but otherwise, the room was OK. The staff was very helpful, friendly and very accommodating. It's very close to lots of cafés, restaurants, bars theatres and the town centre. We would definitely stay again.
Read More
Keith
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent value for money. The outside of the building needs some TLC, but inside everything is fine. I had a nice room, very clean, with a sea view, even though I had not specifically booked a sea view. Staff were friendly and helpful. I did not use the restaurant, but the bar and bar food were very good.
Mark
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is useful as a basic stop over. Room was basic, decor requires attention in terms of cleaning and renovation. Parking was £6 per day although the staff didn’t tell me that on street parking is free on Sunday so I wasted money. The water supply for the shower was weak and only reached tepid and exciting the shower was cold. I am not going back to this hotel again.
Read More
Annette
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location on the sea front. The staff are professional, very helpful and very friendly. Our double room was basic but quite nice. The bed was comfortable and the bathroom and shower were very nice. The only thing I would point out is that the carpet and curtains needed cleaning. There is a bar and entertainment area and they have live entertainment on some nights. I visit Eastbourne quite often and would stay again as the price is very reasonable.
Read More
Susan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the building needed some TLC, we couldn’t fault the staff. They were friendly and welcoming and ready to assist. The breakfast was good, plenty of it. The hotel was near all the facilities, so all in all a good couple of days.
Kenneth
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the pier, near the shops and 10 minute walk from the train station. Room was clean and large. However there were no working elevators which is a tough slog when you’re on the top floor even tho I consider myself reasonably fit. We noticed this was reported in numerous other reviews over months if not years so we weren’t surprised when we arrived but the hotel staff told us there was an engineering team looking into it. Oh yeah? 😂 Might be time to get a new engineering team!
Read More
Michael
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very pleasant stay. Lovely staff. Clean bright room. Will stay again. Excellent value.
Andrea
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel , great location , room was. Nice , friendly staff
Vikas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was good but life was not working. My holiday turn into a exercise schedule of going up and donmwn from 3rd floor
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lift not working, stairs dirty and stairwell smelly, Bath overflow and shower glass plastic fitting dire. Bathroom fan didn't work Photos on Expedia and hotel web site not current, show hotel many years ago. Wood rotting around bedroom window frames at bottom, false balcony rusted. Front entrance had cigarette butt's beer cans and bottles littering it. Very upsetting
Read More
Alan
icon-with Pet
with Pet
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I never actually got to stay at the hotel due to unforeseen circumstances. However, this review is based on the lack of communication received from the hotel. At time of booking I asked via the Expedia messaging service about pet supplements. No response. I asked again. No response. I asked a third time and requested details about parking in the area. Again, no response. I wanted to rearrange my booking. I discussed with Expedia the request and they said they would contact the hotel and get back within 24 hours. 24 hours past and no response. I did not know if I still had a booking or not. I again messaged 30mins before checking time, to find out what was happening to my booking. No response was received until the following day, with the hotel stating how sorry they were I cancelled, no comment about rescheduling, plus the dates of my booked stay were wrongly quoted. Based on my experience, the hotel needs to very much improve on their customer communication skills.
Read More
Savvas
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is a charming old building that has seen better days The owners have spent no money bring rooms and areas up to date. The room heights are amazing, the views are wonderful. But we had no lift and I am disabled and struggle to climb the stairs.
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ideal position for a break. Very friendly and helpful staff. Reasonable bar prices too. Our room was a bit tired but adequate and clean with a comfy bed. Have stayed several times and will return. * very Reasonable room rate too
Peter
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in need of decoration, especially the bedrooms. The bedroom windows would not open. Both lifts were broken and people, many with walking sticks and walkers had to climb many stairs to reach their rooms. The reception staff were excellent having to deal with many complaints most of the day.
Mark
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Helpful staff had an amazing stay
Deborah Helena
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lift did not work. Hair Dryer was missing
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were amazing can't do enough lifts were broken but have been faulted for repair breakfast was lovely
Kate
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Starting with the positives... the reception staff were very friendly and the location of the hotel is prime on Eastbourne seafront with a short walk into the Town Centre. The hotel has its own parking behind the hotel for £6 a night and there was almost always a space available. Otherwise there was free street parking from 6pm-8am on neighbouring streets. The hotel has its own bars, restaurants and ballroom. I stayed for 5 nights total. Owing to the age of the building I didn't expect air conditioning but I did expect a fan or similar in the room (especially after learning some rooms did have fans), these were the hottest May nights on record and there was 1 window to open for ventilation. I booked based off the photos of the rooms online... mine didn't look like those and was in desperate need of modernisation. There is no soundproofing so you hear people on the street, in the adjoining rooms and in the corridors. During my 5 night stay my room wasn't serviced despite asking... so no fresh towels, bin overflowing etc. The lift was also broken for the duration of my stay, which for me is less an issue as I am younger... but I heard many elderly guests complaining as the negotiated 3 or 4 flights of stairs. The takeaway is to be mindful that this is a budget hotel and you may get the renovated rooms and full service... but you might not.
Read More
Graham
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The lifts were broken so only stairs the staff were extremely friendly and helpful could not do enough the breakfast was great hot and fresh great hash browns
Number of reviews per page
20
40