Lauw M. E.

9.4

/10

Reviewed 4 hour(s) ago

Everything's okay, keep it up. May you continue to be successful.

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E***k

9.7

/10

Reviewed 5 day(s) ago

The staff was friendly, the room is also very nice and quite big. Will come back again for sure.

1 people find it helpful

O***a

Leisure

10.0

/10

Reviewed 7 day(s) ago

very satisfying staying here.. with all the facilities.

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O***a

Leisure

10.0

/10

Reviewed 7 day(s) ago

It was a great stay here.

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O***a

Staycation

10.0

/10

Reviewed 7 day(s) ago

Overall, I have no regrets staying here. The staff are friendly and helpful. The rooms are clean and spacious. There's a jogging track. The food is varied. Overall, it's really great.

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Fahd P.

Leisure

10.0

/10

Reviewed 1 week(s) ago

Favorite hotel in Malang, always come here every time I visit my children in Malang.

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R***a

10.0

/10

Reviewed 2 week(s) ago

Highly recommended, especially for children.

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Accommodation's Reply

03 Aug 2026

Dear Mr. Sukeng Engjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Group, Mercure Surabaya Grand Mirama

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Ilham N. S.

9.7

/10

Reviewed 2 week(s) ago

The hotel is very nice and comfortable, only the breakfast choices are not very varied.

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Accommodation's Reply

03 Aug 2026

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R***a

10.0

/10

Reviewed 2 week(s) ago

It was a great stay at the Grand Mercure Malang. It was comfortable, clean, and our room was upgraded to an Executive Suite. Thank you, Grand Mercure ⭐⭐⭐⭐⭐

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Accommodation's Reply

03 Aug 2026

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Verified Traveler

9.7

/10

Reviewed 2 week(s) ago

Comfortable atmosphere. Comfortable bed, doesn't leave your back aching after sleeping.

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1 people find it helpful

Accommodation's Reply

03 Aug 2026

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J***y

10.0

/10

Reviewed 2 week(s) ago

The hotel is very nice and clean. There are plenty of activities to do inside, such as photography, clay crafts, and more, with the kids. The food is delicious and varied. The staff is friendly. The sports facilities are also good, and the swimming pool is clean.

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Accommodation's Reply

03 Aug 2026

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One M. G.

Leisure

8.5

/10

Reviewed 3 week(s) ago

Good hotel to stay with family, kids friendly.

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Accommodation's Reply

27 Jul 2026

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leslie s.

9.7

/10

Reviewed 3 week(s) ago

One of the best hotels in Malang.

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Accommodation's Reply

27 Jul 2026

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L***a

10.0

/10

Reviewed 3 week(s) ago

Very comfortable, spacious room and the best mountain view 🥰

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Accommodation's Reply

27 Jul 2026

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w***h

Leisure

6.2

/10

Reviewed 4 week(s) ago

I booked a room two weeks before check-in, but I asked for a connecting room, but they said they were full. Likewise, the pool was supposed to be warm, but it turned out to be a dud. I asked the pool attendant about the process of filling the hot water, but it turned out to be just empty talk.

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1 people find it helpful

Accommodation's Reply

27 Jul 2026

Good morning. Warm greetings from Grand Mercure Malang Mirama Hotel. Thank you for taking the time to share your review and feedback regarding your stay at Grand Mercure Malang Mirama Hotel. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have contacted the relevant teams to assess and improve our services to prevent such incidents from happening again in the future. We hope to welcome you back again and provide you with an even better stay experience, maintaining our high standards of service. Thank you for your attention and understanding. Thank you. Sincerely, Sugito Adhi, General Manager, Grand Mercure Malang Mirama Hotel Group, Mercure Surabaya Grand Mirama

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Evi M.

Leisure

10.0

/10

Reviewed 4 week(s) ago

The rooms are clean, the food is varied and delicious.

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Accommodation's Reply

18 Jul 2026

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P***i

Staycation

9.7

/10

Reviewed 4 week(s) ago

Always staying here when in Malang. Amazing spacious room with mountain view. The best!

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Accommodation's Reply

18 Jul 2026

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S***A

Leisure

10.0

/10

Reviewed 4 week(s) ago

breakfast soo good esp Indonesian food section (rawon, soto omgg!)...must try their yogurt drink and jamoo. Perfect for family holiday or any special occasions...keep the good vibes and hospitality

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Accommodation's Reply

18 Jul 2026

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Ita B.

9.1

/10

Reviewed 5 week(s) ago

A very good hotel with nice service.

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Accommodation's Reply

18 Jul 2026

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A***o

Staycation

9.7

/10

Reviewed 5 week(s) ago

Comfortable for holidays with family and children.

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Accommodation's Reply

14 Jul 2026

Dear Mr. Sukeang Sonten, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama Hotel. We are delighted to know that you enjoyed your stay with us. Your review and compliments are a great inspiration to our entire team to continue providing the best service to all our guests. We hope to welcome you back again in the near future and provide you with another memorable stay. Thank you for your trust. Sincerely, Sugito Athi, General Manager, Grand Mercure Malang Mirama Hotels Group

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Grand Mercure Malang Mirama

Overall Ratings & Reviews Grand Mercure Malang Mirama

9.4

9.3

9.2

9.2

9.2

Traveler Reviews Grand Mercure Malang Mirama